champion broadband
my parents signed up with altrio back almost a decade ago. ever since champion took over service has…
when you see this, call champion & ask them to refresh your equipment. better make sure it' s during hours they' re open though !
champion broadband is excellent if you like speeds ranging from 10bps to maybe 2mbps! !! !! every weekday i have to stop working on my computer once 5pm hits and am lucky if i get 2mbps. i am losing money, every day. they are constantly telling us they are
upgrading
their lines and send a rep over at 10am on a weekday, when of course the speeds are optimal. don' t waste your money unless you are stupid like i am and have had it with timewarner. the reps are nice and they at least try and help. i just wish they wouldn' t advertise 10mbps speeds and not actually give you that. there is no reason for it to fluctuate that much. epic fail .
i don' t know what everyone is complaining about. i have had champion now for over a year and everyone their is so friendly. although i did have some internet issues during peak hours for a while it stopped happening a long time ago. earlier i had an outage but it was actually due to a power outage in the area. i didnt really know and the champion lady i spoke to said their appeared to be a power outage but should be back soon. she was pretty friendly and funny enough i am back up. almost as i hung up... . lol .
i don' t know why everyone is hating on champion. if they' re not happy with their service after months and months, then they should just switch providers! i' ve been with champion from the start. ever since it was altrio back in 2001 (earlier ?). i haven' t had any cable, internet speed, or any other service issues with these guys and the instant i called when i ever did, they got right down to fixing the problem and did so right away. any once in a long while that i have to stop by the office to take care of any small issue from paying a bill to swapping out a modem for an upgrade, it was done in a very timely manner. you go, champs .
i am hoping that timewarner buys out champion very soon. the internet service is not up to modern standards. i pay for 20mbps and i end up with a wide range of speeds depending on the time. weeknights are often around 3mbps. latency (i currently play diablo 3) during those times range from 120ms to 1600ms. my only other high speed internet option is verizon dsl (no fios in my area of monrovia) with a max of about 3mbps, which i may consider instead. their tv service may be a wonderful value but a company that offers a service should provide adequate service 24 / 7, not some of the time. make sure to ask if champion is the only
high
speed option before you consider moving to monrovia (or arcadia). if it is, try moving somewhere else .
extremely poor customer service. period. just when i thought time warner couldn' t be any worse, ta - da! champion! not only they did not return my calls (seriously? when i already told the sale representative that id like to sign up for internet service ...), they basically don' t care about anything. they kept on saying they' d get back to me, but they never did... . i guess i' m stuck with time warner... .... sigh
i don' t watch much tv, so the quality of internet is more relevant to me. so apparently champion offers some international channels that my family watches sometimes. the internet access & speed is terrible. tested the speed in jan 2014, download ranges 2. 90 mbps / upload 0. 77 mbps. at times i often experience isp has no internet available, or sometimes in evenings online audio / video meetings become jittery and delay. impossible to watch video streams. overall you just got this frustration doing stuffs online. it' s 2014, no developed world resident should experience such limiting living standard !
my parents signed up with altrio back almost a decade ago. ever since champion took over service has been in a decline. my parents recently
upgraded
to the 10 mbit connection from the 1. 5 mbit they' ve been using since they signed up. i get to my parents house today and hop online. hmmmm it' s kind of slow, let me speedtest this thing. what... 500 + ms latency! ? unheard of! power cycle the modem and connect my macbook directly to it... . 0. 38 mbit down! ?! wtf is this! pinging google gives the same latency if not worse! this is absolutely unacceptable. without me my parents would be getting absolute shit service. do not sign with this company. even time warner is better than this. on another note: verizon bring fios internets please damn it !
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a year later... . the internet is mostly usable but pretty lousy at peak hours. very serious issues with throughput and still experiencing packet loss intermittently both on and off peak. the customer service tries to be nice, but are ultimately unable to do anything for you. incredible waste of time, and incredibly expensive for something that only works well about 50% of the time. am i really going back to dsl? ? ?
“previously was paying almost 100 at time warner with an hd box and hbo that with all the different ways i get my media (internet, xbox 360, smart tv, hulu) the cost was way too much. ” in 10 reviews
“i did have a hiccup a few months ago when they changed servers and i had to swap my modem twice, but their office is open conveniently on saturdays and i just walked in and out and got my new modem. ” in 2 reviews
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popping up a lot lately on my cable box w / cable card. i called the phone number on the screen & it' s out of service. wth ?
so i turned in my cable box for an hd cable box, which was 2 days older than dirt. their reason for…
connected directly to the modem ...
10 mbit
service. pathetic .
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champion broadband is no longer in business . its customer base was acquired by giggle fiber . although gigglefiber reportedly acquired the internet provider services , champion still operates the cable tv services . both companies are still owned and run by mark and dave haverkate . 
champion broadband is no longer in business. its customer base was acquired by giggle fiber. although gigglefiber reportedly acquired the internet provider services, champion still operates the cable tv services. both companies are still owned and run by mark and dave haverkate.
champion broadband is no longer in business. its customer base was acquired by giggle fiber. although gigglefiber reportedly acquired the internet provider services, champion still operates the cable tv services. both companies are still owned and run by mark and dave haverkate.