onfleet
customers in 25 countries have been using onfleet' s beta version since january 2014 .
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things happen, deliveries fail. with onfleet, automate what your drivers do next .
delivered - this week' s delivery - related news brought to you by onfleet .
onfleet is the easiest way to manage and analyze your local delivery operations. your delivery company must have an account with onfleet to use this app. whether you' re making deliveries by car, foot, bicycle or hoverboard, onfleet driver allows you to receive and complete tasks managed through onfleet. if your delivery company does not use onfleet and you would like to learn more, check out urltoken or email sales @ urltoken to schedule a demo .
“we love onfleet! our logistics team finally has the visibility they need to be able to manage the fleet during our delivery hours. onfleet is a core part of our service! ”
this post will teach you how to create a basic, yet powerful onfleet integration with zapier .
a review of the powerful features and enhancements made to onfleet’s last - mile delivery management software in 2017 .
onfleet is a b2b software company that specializes in last - mile delivery logistics. onfleet has powered millions of deliveries for hundreds of businesses in dozens of countries around the world. onfleet' s customers range from food & beverage delivery services to laundry & dry cleaning, prescription pharmaceutical, and flower and retail delivery businesses .
venture - backed software startup onfleet supplies the last - mile logistics for hundreds of on - demand delivery apps .
“onfleet is on point. dispensaries in our community love the seamless integration and the increased efficiency of their deliveries. ”
the onfleet api is a urltoken web service for developers to programmatically interact with [ onfleet ] (https: / / onfleet. com) ’s data and real - time delivery management functionality. every bit of data exchanged between clients and the api is urltoken over https. the base url for the onfleet api is urltoken all sample requests in this documentation are formatted for urltoken all parameters, where relevant, are required unless otherwise specified. if you have questions about using the api, want to share some feedback, or have come across a bug you' d like to report, write us an email at [ support @ onfleet. com ] (mailto: support @ onfleet. com) or [ submit a urltoken through our support center .
“onfleet has simplified our operations immensely. it checked all the boxes for what we needed out of a courier management software. ”
photos, signatures, barcodes and notes can be collected from the field and accessed instantly in the dashboard or via the onfleet api .
with thousands of drivers on the road using its software, onfleet is not yet profitable but is generating revenue managing hundreds of thousands of deliveries .
onfleet leverages machine learning to produce top - of - class real - time predictions for driver arrival and task completion time. at peak, we…
onfleet' s business - to - business model is meant to help local merchants big and small get into the on - demand delivery space. by offering an easy software service to take care of the last - mile of delivery management, onfleet has its sights on becoming as big as uber .
“it' s been so easy to implement onfleet with all our drivers. it has helped us increase customer satisfaction and better manage our delivery days. ”
onfleet' s software - as - a - service product charges companies each month on the basis of how many deliveries they make. the software is free for companies that do 75 deliveries or fewer a month, but many do far more than that; onfleet' s largest client does more than 100, 000 .
chat with your drivers and dispatchers seamlessly from within the onfleet dashboard and driver app. send and receive voice notes and attachments, and broadcast messages to all drivers. learn more
onfleet can connect to your other tools to streamline your delivery operations, from checkout to doorstep. use zapier to connect onfleet out - of - the box, to dozens of applications including shopify and google sheets, no coding required. you can also integrate directly with our robust restful api for a more custom integration. check out our api docs to get started .
to be clear, onfleet does not provide the drivers — it simply offers the software platform to handle all of the logistics that go into providing delivery services. most of the deliveries onfleet facilitates are in food and beverage, like groceries, prepared meals, alcohol and food from restaurants. in april 2015, the company said it had facilitated just 100, 000 deliveries for the year .
of course, the fact that customers are relying on onfleet to provide their core services makes them less open about that fact, which has kept the startup and its competitors (like trackin or dispatch) out of the limelight thus far. in fact, onfleet isn’t able to discuss its largest customer publicly — though it can say it has facilitated more than 100, 000 deliveries this year .
onfleet has raised $ 2. 3 million from investors like crunchfund, semil shah and winklevoss capital. in december, a similar company called bringg, but with an emphasis on bigger businesses, recently raised $ 5 million, bringing its total amount of funding up to $ 7. 5 million. while onfleet does serve some business - to - business needs, it’s bread and butter is business to consumer .
businesses use their own fleet for delivery, but it' s our software that connects the dots and breaks down barriers of private fleets ,
says naim, who is also onfleet' s ceo .
onfleet recently raised $ 2 million from crunchfund, winklevoss capital, the stanford - startx, and several individual investors, which the team will use to expand its purview beyond startups just raising their seed round or series a .
onfleet' s powerful connections feature allows you to link your operations with fulfillment partners for seamless joint management. tasks can be created by one organization and executed by another, all while maintaining a unified customer experience. learn more
naim says that onfleet is looking both up - and down - market as it looks to expand. on one front, the team is working to bring on enterprise clients (think macy’s or bloomingdale’s) who either already have fleet but outdated field management systems or whose businesses lend themselves to a delivery option. on the other end, naim told techcrunch that “the longer term vision is to go to any merchant and make it easy for them to have deliveries via [ an onfleet - provisioned ] driver network. ”
make manual routing a thing of the past with onfleet' s fully integrated route optimization tool. our routing algorithm takes into account team membership, central hubs, timing constraints, driver schedules, vehicle capacities, and traffic data to save you time and money in the field. learn more
founded by a stanford business school student, a stanford computer science dropout, and a university of new brunswick computer science grad, onfleet powers thousands of deliveries every day for apps like hellofresh, which delivers recipes and premeasured fresh ingredients to prepare them; topshelf, an austin - based beer, wine, and liquor delivery service; meadow and canary, which deliver medical marijuana; and lugg, provider of on - demand moving. onfleet' s software connects local merchants and delivery apps with networks of couriers and drivers, and manages the deliveries, forming the backbone of the on - demand economy .
a large factor contributing to the rise of these on - demand and delivery services is the emergence of a handful of startups offering backend infrastructure suited to the task. one such company is onfleet, who provides a white - label backend specifically built for the task of coordinating deliveries with a fleet of couriers out in the field .
onfleet co - founder and ceo khaled naim says the company primarily serves startups who want to offer delivery but for whom the skill isn’t a “core competency. ” he uses customers meadow and canary as examples: those teams can focus on working with dispensaries to provide better products and faster deliveries — the app that routes drivers to their delivery destination isn’t the biggest factor to keeping their customers happy .
indeed, the on - demand economy has given birth to hundreds of companies that offer the ease and convenience of home delivery for the things you' re too lazy to get or do yourself. but how do all these companies handle the logistics of getting a product or service from a local merchant to the smartphone - clutching customer waiting at home? increasingly, they' re turning to yet another startup: san francisco - based delivery - management software provider onfleet .
as the on - demand economy started to blossom, they found that startup delivery apps were trying to reinvent the wheel each time when it came to software logistics layers - - driver apps, real - time tracking, and communication with customers. in december 2013, they decided to tweak addy' s capabilities to cater to those companies, and onfleet was born .
we decided to make a [ programming interface ] for all these companies ,
naim says .
that way they can scale their services faster without building software that has already been built .
between ride - hailing apps, food delivery services, and the random niche services for getting things like massages on - demand, smartphones users in big cities are starting to expect seemingly anything and everything with the tap of a button .
the first few years of the “uber for x” trend involved a lot of rebuilding the wheel for startups willing to experiment with the concept. now, it seems like there’s another app delivering cookies or weed launching each week .
facilitates communication between “home base” and couriers, letting drivers know when it’s time to pick up another batch of cookies set for delivery. it also enables communication with recipients, providing the interface for tracking a courier with your delivery, estimating the time until delivery, and letting users contact the courier to handle odd pick - up situations .
in addition to addressing new markets, naim says the team is working on several major core features that should roll out over the next several months, including driver behavior analytics, driver background checks through services like checkr, and route optimization .
if you need furniture for your apartment, there' s an app for that. when you want alcohol delivered to your door, there are about 10 apps for that. and if you need laundry dropped off, your winter wardrobe put into storage, or a fresh supply of medical marijuana, there are dozens of apps that offer those services .
integrated into these on - demand apps, the software helps the companies delegate jobs to their delivery fleet or to third - party courier services, communicate with their customers when a driver is on the way, and track orders in real time. the company, which was founded by david vetrano, mikel carmenes cavia, and khaled naim in 2012, had been in stealth mode until late april when it publicly launched with a $ 2 million funding round from winklevoss capital, crunchfund, and stanford - startx fund, as well as several angel investors .
naim was born in the u. s. , but his family soon moved to london and later settled in dubai. with parents who were in real estate and oil, he witnessed the boomtown expansion of commerce in the region. he says when delivery services started to become popular, it threw the postal system off .
street addresses in the middle east are either nonexistent or very difficult to communicate ,
he says .
if you order food, you provide your phone number and the driver calls you when he' s on the way. it isn' t very efficient .
after naim returned to the u. s. to get his mba at stanford, he met vetrano and brought in cavia, whom he knew from high school. in 2012, the trio built addy - - a startup letting users share their exact address with a simple url that links to a map with directions and notes - - at stanford' s accelerator program, startx. it was a rough prototype, but they had paying customers almost right away .
it' s super expensive to do delivery - - you have to hire drivers, manage deliveries, and analyze data ,
naim says .
our goal is to build a billion - dollar company. we want to be the world' s delivery network .
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no more spreadsheets or frantic calls. consolidate your operations into one beautiful, intuitive dashboard .
delivery operations can be chaotic. focus on what' s important with color - coded statuses, comprehensive filters and dynamic search .
put out fires before they start. stay proactive with accurate etas and real - time alerts .
the simple, intuitive interface makes it easy to complete deliveries so drivers keep their hands on the wheel and eyes on the road .
delivery details are always up to date. access customer info, order details and navigation from one screen .
drivers can easily review hours, mileage and key metrics, improving productivity and accountability .
customizable sms notifications are sent automatically to let customers know when a delivery has started, when it should be expected and when it' s arriving .
real - time driver tracking makes it fun and easy for customers to stay in the loop. achieve faster completion times and reduce
where' s my driver ?
calls .
allow customers to contact their driver, dispatcher or call center with a single tap .
get a first - hand account of each customer' s experience immediately after their delivery .
take your business to the next level by exporting raw analytics data to csv .
visually organize your map with customizable overlays and location markers. with clearly defined service zones, dispatching across cities has never been easier. learn more
associate two or more tasks within an enforced dependency structure with task linking. this is invaluable if your operations require more than one stop to fulfill an order, or if you need to define one task as a prerequisite of another. learn more
we are proud to be an integral part of our customers’ daily operations. we take our reliability and performance seriously. we have achieved 99. 99% + uptime and provide no - nonsense, low - latency support. learn more
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, the company that provides infrastructure for on - demand delivery, recently powered its one millionth delivery. more than half of those deliveries occurred within the last four months ,
nationwide, there are about 7, 500 courier and parcel delivery companies. nationwide, fedex is one of the top courier delivery services, with about 49% of the express shipping market in the u. s. , according to investment research and analytics firm market realist. meanwhile, the local courier business is very fragmented space, and many of the services in that space are operating with low - tech tools to operate their businesses and organize deliveries, naim said. that’s why we’re seeing companies like postmates, uber, amazon, google, shyp and others getting into the on - demand, local delivery space .
“a lot of people do compare us to postmates and uber, but it’s really about how can companies can leverage a technology product if [ they ] have [ their ] own drivers and if [ they ] want to outsource deliveries during spikes of demand, ” naim said. “we can facilitate that. ”
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11 delivery robots that will soon carry food and packages to your door ...
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onfleet ( formerly addy ) is a san francisco-based technology company specializing in logistics management software and route optimization for businesses offering last-mile delivery . onfleet ’s platform includes a web-based dispatching and analytics dashboard , restful api , ios and android driver app , and a recipient-facing tracking page . 
onfleet (formerly addy) is a san francisco-based technology company specializing in logistics management software and route optimization for businesses offering last-mile delivery. onfleet ’s platform includes a web-based dispatching and analytics dashboard, restful api, ios and android driver app, and a recipient-facing tracking page.
onfleet (formerly addy) is a san francisco-based technology company specializing in logistics management software and route optimization for businesses offering last-mile delivery. onfleet ’s platform includes a web-based dispatching and analytics dashboard, restful api, ios and android driver app, and a recipient-facing tracking page.