one stop shop
unless otherwise stated, bath one stop shop, keynsham one stop shop and the one stop shop at midsomer norton are closed on bank holidays .
nationally significant infrastructure planning: expanding and improving the ‘one stop shop’ approach for consents - gov. uk
[ withdrawn ] the' one - stop - shop' approach to development consents - gov. uk
consultation seeking views on which consents could be brought within the scope of an expanded ‘one stop shop’ for major infrastructure .
a location, usually a shop, where various requirements can be met in one place .
a summary of responses, and the government’s response to the consultation on ‘major infrastructure planning: expanding and improving the ‘one stop shop’ approach for consents’ .
one stop shops allow residents to access a range of council services under one roof, from council tax and housing benefit advice to parking permits .
you will need an hour for the following appointments. you can also follow the links to do each of these things online without visiting a one stop shop :
a one - stop shop is a company that offers a multitude of products or services to its customers. one - stop shop can refer to a specific location, meaning that all the business a client has can be carried out at that location. for example, a bank may be able to offer you not only personal banking services and loans, but also investment advice, investment vehicles and insurance policies. compared to visiting a separate institution for each area of need, the one - stop shop saves the consumer a lot of time and effort. one - stop shop has been overused, so the equivalent term of full service as in full service broker is more common now .
please allow at least half an hour for each of the following appointments. you can also follow the links below to do each of these things online without visiting a one stop shop :
if you can’t get an appointment to suit you, you can go to the one stop shop at birkenhead or seacombe and wait to see an advisor. at busy times there are longer waits .
tower hamlets council' s one stop shops offer face - to - face contact and provide information and support with accessing all of the council' s services .
you don’t need an appointment to see an advisor about any of the following services, but you may have to wait at busy times. you can also follow the links below to do each of these things online without visiting a one stop shop :
the one - stop shop is the primary intake point for land development, building permitting and most business licensing applications. it is also a primary payment location for all building and over - the - counter construction permits, as well as most other city applications and licenses .
the aim of this consultation is to seek views from interested bodies on what consents should be moved within the scope of an expanded ‘one stop shop’ for major infrastructure and on proposals for streamlining the current list of statutory consultees that developers are required to consult before applying for a development consent order .
on 6 september 2012, the prime minister and deputy prime minister set out a major package of reforms to housing and planning to help create conditions for economic growth. this announcement included a commitment to ‘work to extend the principle of a one - stop - shop for non - planning consents for major infrastructure’ .
a look at this new way to shop and whether it will help you save or end up costing you money .
wirral council’s one stop shops offer the following services, but you will need to make an appointment. please arrive 10 minutes before your appointment time as late arrival may mean we are unable to deal with your enquiry .
callington town council now hosts a new cornwall council information service in the town hall as part of the devolution programme; the new information service replaces the previous one stop shop service. the new free self - service facilities include two computers for accessing cornwall council services online, a phone to contact council services, and a post box for mail for council services .
understand the economics of owning and running a coffee shop. learn the basics of taking into account fixed, variable, and initial costs .
this guide provides advice to local authorities on how to provide a more co - ordinated and customer oriented approach to obtaining the consents required for a development project (such as planning permission, listed building or conservation area consent, and approval under building regulations). it identifies the main elements of a one stop shop approach and draws upon local authority practice in suggesting different ways an authority might approach the issue .
there are regular surgeries offering advice on pensions, debt and other services available in tower hamlets – please ask at one of the shops for details .
a major new website has been launched to the public which gives anyone who wants to use it unprecedented and free access to government data in one place .
unlike other councils, brighton & hove decided to respond to this challenge by avoiding the popular trend to move all our frontline services into a' one stop shop' or drive phone numbers to a single call centre which would act as the front of house. we allow our most knowledgeable staff working within each service to talk directly to customers, instead of being tucked away somewhere behind the scenes. rather than reporting messages down from the top, our customer service programme is built around the people delivering public services .
the one stop shops are a drop - in facility. we aim to see all customers by closing time, however during busy periods (beginning of the week and towards the end of the day); we may not be able to see everyone. customers are advised to come as early in the day as possible. also due to customer volumes, on some occasions we may have to close the doors earlier than the advertised times .
there are some obvious advantages to a one - stop shop for consumers as well as the businesses operating them. as mentioned, convenience is a big one. if the firm who does your taxes can also help you with your estate planning and investing strategy, it saves you having to deal with multiple companies. from the firm' s perspective, seeing all those aspects of your life also allows them to better tailor services in all areas to you. if the firm sees that your tax bill is going up, they can suggest strategies to minimize the taxes coming from your investments for example. there is also a high level of trust that grows over time when a consumer uses a particular business more and builds a personal connection with it. there may be loyalty perks for the consumer, and the business gains a higher degree of confidence that the customer won' t fly to another provider based on price alone .
this is a business model that has become commonplace. the theory is that, by providing many services in one place, shops can offer customers the convenience of obtaining their needs in one stop. this is especially cost - effective for grocery retailers who, by providing large supermarkets, have been able to absorb most of the custom that used to be served by specialist suppliers. large supermarket chains have expanded from selling food and now provide virtually all the shopping that domestic customers might want - clothes, pharmacy, music etc. this type of retailing has benefited from the increased busyness of families who have two working parents and from the diminishing availability of parking spaces in town centres, which have become a common feature of most western societies .
you will have been in touch with a local authority service at some time in your life; it may have been a good experience or one that you would prefer to forget. but what would local communities be like if councils offered an excellent service all the time ?
the term originated in the usa in the late 1920s, early 1930s. the earliest i can find is this advert for a car repairer, from the lincoln star, lincoln, nebraska, july 1930. they managed to sum up what the term was all about in their strapline -
have it all done in one place. save your time. save your money
.
on these pages you can find information about matters that are relevant for students coming to erasmus university rotterdam (eur) .
some of these topics specifically apply to students studying at the woudestein campus, but most of the services are provided to all eur - students. in case the information is not applicable to you, please check your faculty for these services on your campus .
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urltoken
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are you a financial advisor? showcase your expertise to 20 + million investors .
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a celebration of the 100 most influential advisors and their contributions to critical conversations on finance .
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explore goldman sachs' list of the five best shopping apps and the basis for its call for $ 50 billion in sales to shift to online apparel sites in four years .
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discover a number of different options available to support small business growth, including crowdfunding campaigns and shopping locally .
it starts with knowing your choices as well as your price range. we show you how to get there .
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if you aren’t sure about what evidence you need to provide for your housing benefit it may be better to arrange an appointment so that an advisor can check your application .
you don’t need an appointment to hand in forms or documents for many services. for some services, such as council tax support or housing benefit, you may have to wait to see someone .
the most popular services are housing and council tax benefits, housing provided by tower hamlets homes, council tax, social services and parking .
we are experienced customer care professionals who aim to put the needs of the customers first and provide advice on, or solutions to, enquiries about council services .
9am - 4. 30pm monday - friday (except the last wednesday of every month 10am and 4. 30pm )
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urltoken
find out how our customer - first approach is making life easier for queenslanders .
queenslanders have been helping us design the next generation of government services. take a look and tell us what you think .
now packed with many more government services, our regional customer centres are setting the standard for face - to - face service delivery .
we' re working with customers to design the next generation of government services. find out how you can get involved .
we' re currently trialling personalised and location - based web content. check out the pages using these new features, and leave your feedback .
representatives from the planning and inspections department, as well as other city departments involved in the development process, are available at our information counters to answer questions and offer guidance and assistance during the design, review and inspection phases of the development process .
mon - thur 7: 00 a. m. - 6: 00 p. m .
mon - fri 8: 00 a. m. - 5: 00 p. m .
mon - fri | 8: 00 a. m. to 5: 00 p. m .
residents contacting their council about local services want to speak to an expert in the department, not a call centre worker. photograph: felix clay
it sounds simple but, for a council delivering more than 800 services to the public every day, it is tricky to provide a great customer experience all the time .
our residents and communities aren' t always happy – even when they don' t actually want to see us at all. the rise of digital media adds another dimension to the way we engage with people; we can no longer just deliver services within our area or over the telephone. people expect more from council services, and so do our elected councillors. so we need to rise to the challenge in these hard financial times .
instead of creating a complex customer service programme staffed by senior managers – so often parachuted into public services to oversee projects, undertake reviews and make changes – we decided to create a virtual team based on the skills and passions of our staff. this has avoided resource - hungry governance, process and red tape – none of which adds value for local residents .
stripping away these needless layers of management, staff energy was allowed to focus on the practical things that customers would notice. changes to the way the council works are implemented by staff on top of their day jobs .
fittingly for this time of year, the scheme is known ice (improving customer experience), and it gives us the ability to bring the best people together to change customer services throughout the local authority .
the number of our staff who feel that the council is customer focused has risen by 10% since the ice project began. over a period of political and structural change with a backdrop of budget cuts, this is no mean feat. the difference has been noticed outside, too: 66% of people told us they are satisfied with the council services they used in the last year, compared with less than half (45 %) in 2008 .
we' ve improved our website, increasing the number of services that residents can access online, and introduced help for our customers in using them; we' ve refurbished our service centres, made our telephone lines easier to use and we' re now very visible on social media platforms such as twitter and facebook .
we' ve done all the usual improvements that other councils have done as part of a customer strategy. but – and this is the important innovation – we believe that we' ve done it at a much lower cost and with a lot more enthusiasm from our staff .
our next big job is to break down the barriers between our 800 services. our customer promise is to be easy to reach, to be clear and treat residents with respect, and to listen to get things done. that' s what we all want from a public service .
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the site called urltoken [ external website ] contains more than 2500 sets of data from across government. all of the data is non - personal and in a format that can be reused by any individual or business to create innovative new software tools, such as applications about house prices, local amenities and services, or access to local hospitals .
stephen timms, minister for digital britain, sir tim berners - lee, the inventor of the world wide web and professor nigel shadbolt from the university of southampton, worked together to launch the website .
in the run - up to today’s public launch, 2400 registered developers were given access to a preview version of the site, so they could offer feedback and start experimenting with the data .
so that people can continue to create new products in the future, urltoken will be using a new, open licence, which allows government - owned data to be freely reused by anybody .
today' s launch delivers on a major commitment in putting the frontline first: smarter government which the prime minister announced in december .
“freeing up public data will create major new opportunities for businesses. by allowing industry to use data creatively they can develop new services and generate economic value from it .
“this is a tremendous opportunity for uk firms to secure better value for money in service delivery and to develop innovative services which will help to grow the economy. ”
“making public data available for re - use is about increasing accountability and transparency and letting people create new, innovative ways of using it. government data should be a public resource. by releasing it, we can unlock new ideas for delivering public services, help communities and society work better, and let talented entrepreneurs and engineers create new businesses and services. ”
“today marks an important step forward in the work the prime minister asked us to lead. it gives data to the public and sets the groundwork for further progress. over the next few weeks and months we will build on this by adding more functions. we are already working with departments, agencies and local authorities to release even more data all the time, and we want the release of public data to be ‘business as usual’ across public bodies as outlined in putting the frontline first: smarter government .
“we are also going to increase the use of ‘linked data’ standards, which allows people to provide data in a way that is as flexible and easy - to - use as possible. ”
sir tim berners - lee om and professor nigel shadbolt were appointed by the prime minister on 10 june 2009 to open up the government’s data .
urltoken launched to developers to enable them to give feedback on 30 september 2009 .
the government launched a consultation on how much mapping information to make free on 23 december last year .
the postcode paper [ external website ] was developed by the newspaper club is available along with the traffic counts [ external website ] which has been developed by ito world .
today' s site is a beta version .
beta
is a common it industry way of allowing people to use a website and give feedback for further development. over 2400 people are already part of the urltoken developer community and over the next few months we will continue helping them develop new, innovative uses of public data as well as adding more functionality working with departments, agencies and local authorities to release more data as promised .
putting the frontline first: smarter government [ exteral website ] set out the government' s overall principles for public data and a programme for the release of more data to the website over the coming months. today' s package also delivers on the commitment to integrate data from the publications hub for national statistics and to release more health data .
on tuesday john denham, secretary of state for communities and local government addressed a panel chaired by professor nigel shadbolt which is looking at how to publish similar information at local government level. some of the data released on urltoken has already been incorporated into lichfield city council' s website .
to contact us about this website, use the website feedback form. general enquiries: cabinet office, 70 whitehall, london sw1a 2as. switchboard: 020 7276 1234 [ terms and conditions, privacy and copyright ] [ complaints procedure ] [ readers ] [ freedom of information ] [ this website is speech enabled ] [ external website ]
which are now known as information services. some of our information services have moved in to the local library, making it easier to access more council services from a single site .
our information services bring information on council services closer to where you live, including information on library services, housing, benefits, council tax, disabled parking badges and refuse and recycling .
we can offer advice on how to get information about applying for council services online. information services can take payments for council services and most information services have free internet access to the council' s website and other public service websites .
the changes to our are part of cornwall council’s library and information services devolution programme which is helping councils and communities take over local ownership, management and control of services and assets, at a time of unprecedented budget challenges for local government .
staff in all our libraries and information services have been trained to identify exceptions, such as extreme vulnerability, and will also signpost to other organisations to ensure those who need additional help receive it .
this approach will support the wider council requirement of saving £2 million over the next four years through encouraging customers to access services via the council’s website or contact centre .
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if you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email alternativeformats @ urltoken. please tell us what format you need. it will help us if you say what assistive technology you use .
in a separate consultation we are seeking views on proposals to extend the nationally significant infrastructure planning regime to business and commercial projects .
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archived and replaced by the new planning practice guidance launched 6 march 2014 on an external website .
prefer to phone or email instead? follow the links for individual services further down this page, or visit contact us for more information about contacting council services .
access the homesearch website, planning applications, and many other council and partner services .
contact council departments and external partner services for general enquiries, and to make appointments .
homesearch advice - drop - in service available every wednesday 9. 30am - 12. 30pm
housing advice - drop - in service available here mon, tues, thurs & fri 9. 00am - 12. 00pm & 1. 30pm - 4. 00pm, and weds 9. 30am - 12. 00pm & 1. 30pm - 4. 00pm
- drop - in service available: fri from 9. 00am - 12. 30pm
youth connect - drop - in service available here on tues 3. 00pm - 4. 00pm. other times by appointment. contact: 01225 396980 or email youthconnect _ supportservices @ urltoken
avon & somerset police enquiry office: mon - sun 8. 00am - 8. 00pm general contact & enquiries: 101 registration service: mon - thurs 8. 00am - 12. 45pm & 2. 00pm - 3. 15pm contact: 01278 645566
citizens advice - drop - in service available: mon, weds & fri 9. 30am - 2. 00pm contact: 0344 848 7919
tues & thurs 9. 15am - 12. 30pm & 1. 30pm - 4. 30pm weds 9. 30am - 12. 30pm & 1. 30pm - 4. 30pm (no morning session on the last weds of the month) fri 9. 15am - 12. 30pm & 1. 30pm - 4. 00pm
rough sleepers drop in - drop - in service available: tues & thurs 1. 30pm - 4. 30pm contact: dawn rivers, email dawn. rivers @ urltoken
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cotswold voluntary wardens guided walks - a short walk on the longest day. up to a down!
a one stop shop , one stop store or one stop source is a business or office where multiple services are offered ; i.e. , customers can get all they need in just " one stop " . the term originated in the united states in the late 1920s or early 1930s to describe a business model offering customers the convenience of having multiple needs met in one location , instead of having to " drive all over town " to attain related services at different stores . the phrase is now used as slang to describe everything from web sites to tv shows where people can find most of what they need , including information , in one place . 
a one stop shop, one stop store or one stop source is a business or office where multiple services are offered; i.e., customers can get all they need in just " one stop ". the term originated in the united states in the late 1920s or early 1930s to describe a business model offering customers the convenience of having multiple needs met in one location, instead of having to " drive all over town " to attain related services at different stores. the phrase is now used as slang to describe everything from web sites to tv shows where people can find most of what they need, including information, in one place.
a one stop shop, one stop store or one stop source is a business or office where multiple services are offered; i.e., customers can get all they need in just " one stop ". the term originated in the united states in the late 1920s or early 1930s to describe a business model offering customers the convenience of having multiple needs met in one location, instead of having to " drive all over town " to attain related services at different stores. the phrase is now used as slang to describe everything from web sites to tv shows where people can find most of what they need, including information, in one place.