enterprise vault
the first certified enterprise vault consultancy in north america, globanet has one of the largest enterprise vault software development teams in the world. with deep expertise with the enterprise vault api, our engineers have customized and integrated enterprise vault to meet some of the toughest requirements. we have successfully delivered hundreds of enterprise vault projects, including some of the largest and most strategic enterprise vault deployments .
no. this version of enterprise vault does not allow for the deletion or hiding of folders within the vault .
: information about enterprise vault enhancements is provided in the release notes for each version .
yes. the enterprise vault add - ins is integrated into owa when you are enabled for enterprise vault. all functionality that you have in outlook is available in owa. to access the vault from owa, an email will need to be opened and you will see the enterprise vault app that is integrated into owa .
journalarchive table has grown significantly since upgrading to enterprise vault (ev) 8. x or later .
from this base, we tested enterprise vault in several phases. we started by creating users and assigning retention and archiving policies in regards to their e - mails in enterprise vault, trying out different archiving strategies .
right click the enterprise vault site name (first container under directory on ...) and select properties .
we tested enterprise vault in our test lab for four weeks. because we determined that it would be difficult and prohibitively expensive to test performance of enterprise vault, we elected to use a preinstalled demonstration environment that symantec provided for our testing .
veritas enterprise vault, the industry leader in integrated content archiving, enables users to store, manage, and discover unstructured information across their organizations. as the industry’s most widely deployed enterprise archiving solution, enterprise vault helps customers de - duplicate information at the source to reduce costs, delete information confidently and discover information efficiently .
we provide a complete set of services that allow you to make the most of your investment in veritas enterprise vault. combined with our proprietary software tools that extend and improve the functionality of veritas enterprise vault, globanet delivers complete and reliable solutions .
at this stage, we also tested the user features of enterprise vault, including the outlook plug - in and web - based user interface. we also tested and evaluated the compliance accelerator and discovery accelerator parts of enterprise vault at this stage .
will enterprise vault mailbox archiving for microsoft exchange archive lync messages? the message class is ipm. note. microsoft. conversation .
no, you do not need to wait. you can push mail items into your vault by highlighting those items and clicking on the push the
store
vault icon located under enterprise vault tab (outlook 2013 / 2010) .
if it is possible, does the version of ev matter (e. g. enterprise vault for microsoft exchange 9 sp2 only) ?
after the mail item is six months old the shortcut is automatically deleted from the user' s mailbox by a vault administrative process. the original vault item is still in the vault and can be searched / located using
search vaults
located under enterprise vault tab (outlook 2013 / 2010) .
emails can be restored from the evault to regain content and attachments by choosing' restore' from the' enterprise vault' toolbar in outlook .
if you don’t see the enterprise vault tab email doit. evault @ urltoken or contact the it service desk at 800 - 366 - 8768 .
vault enterprise includes a number of features that may be useful in specific workflows. please use the sidebar navigation on the left to choose a specific topic .
yes. you can search both your outlook mailbox and your archive vault data. the mailbox search will search your mailbox items and any vault stubs you have remaining in the mailbox. enterprise vault performs a full index of all items including attachments. this means that when you search your vault, attachments will be included in the search. however, the vault and mailbox searches need to be run separately .
i was the enterprise vault ‘evangelist’ in north america at digital in 1998 before joining kvs as the technical director of north america. this is a history of enterprise vault and kvs written by nigel dutt, the founder of kvault software (aka kvs). nigel was kind enough allow us to post this history here .
your messages now are located in your vault. they can be accessed by clicking on the
search vaults
button located under the enterprise vault tab. you can also use the search vault feature located in the same location. the folder structure is presented within outlook for you to copy future messages .
for example: hkey _ local _ machine \ software \ wow6432node \ kvs \ enterprise vault \ install \ hotfixes \ 12. 1. 0 \ 12. 1. 1
enterprise vault 8 introduced a new feature called transaction history. the transaction history is used to determine how long to record updates to archives. updates include adding new items, deleting items and moving items. the update records significantly improve the performance of vault cache synchronization by providing records of the changes to an archive since the last vault cache synchronization. if a user has not synchronized their vault cache within the transaction history period, then enterprise vault will process the archive to determine the updates. the transactions are tracked in the journalarchive, journaldelete and journalupdate tables which are located in the vault store databases. since the tables will grow larger than they did in previous versions of enterprise vault, additional considerations should given to ensure the sql server does not run out of disk space. alternatively, the number of days the transaction history is retained may be modified .
note: with the introduction of additional enterprise vault databases and increased database sizes described in this article, it is imperative that routine sql maintenance is performed in addition to backups. refer to article 000040169 .
reach out to have your questions answered or download vault open source for free .
below is a listing of the versions for enterprise vault (ev). after verification of the binaries on the ev server, it is imperative that the schema version of the vaultdirectory and vault store databases both match appropriately. any differences will result in loss of functionality within the product .
symantec delivered two vmware virtual machines to us. one was a windows domain controller running exchange 2003 and several other applications, as well as the full enterprise vault suite. the other was used just for exchange 2007 .
the next generation vault™ enterprise call recording for public safety is the definitive recording solution available today. the vault™ logging recorder is an integrated data collection platform that allows organizations to capture communications and associated data. the vault™ logging recorder is unique because it is a fully integrated solution not separate products bolted together. the simplicity in the design provides for high availability, reliability, scalability, and usability .
when there are errors during the export process duplicate conversations may be exported to ev. see this kb article for details: im manager exports duplicate conversations to enterprise vault (ev) when there are errors during the export process .
yes. from within evs (enterprise vault search) select the drop - down arrow and select
choose folder
. a new window will appear and you will be able to select the vaults that you would like to search .
some of these technical experts have even started their own companies (such as vault solutions) based on enterprise vault support, services and add - ons. the fact that our start - up, having kicked off a new market, eventually spun off its own start - ups must be some sort of maturity milestone in itself .
then, we generated about 250 messages over one week between our new users to build a message database with a range of dates. during this message generation, we also examined the features of enterprise vault and learned to operate its administrative interface .
due to an increasing demand for unlimited email storage as well as our university' s legal requirements to comply with the data protection and freedom of information acts, we have introduced an automated e - mail archiving system known as the enterprise vault or evault .
if you have rights to another user' s mailbox set by your email administrator you will be able to access that user' s vault. if rights to the user' s mailbox are set through delegation or through the email client, you will not have rights to the user' s vault. if vault rights are needed, contact your agency it coordinator to submit an esr to have vault rights set .
enterprise vault services are not available from 4: 00 am – 8: 00am am due to maintenance running on the system. this will only affect users that are trying to manually archive or restore mail items. users will still be able to view their vaulted emails during these hours .
for enterprise vault 10. x and below, follow these steps: a. select the archive settings tab. b. under the transaction history section, retain archive transaction history for: specify the number of days to retain updates to archives. by default, the data is retained for 32 days .
yes. for users who have access to several other vaults, the new
archive group
feature introduced in enterprise vault 11 may be what they want to use. to create an archive group for a group of vaults, select actions in the top right corner of evs and select
configure archive groups
.
a shortcut is what is left after a mail item is archived into your vault. it is a copy of the full text of the email minus any attachments. the vault shortcut has a different icon within the mailbox than a standard message item .
after a two - week rest period, we revisited enterprise vault to see what it had done with the messages we had loaded into the user accounts. we verified that the policies we had defined were properly implemented, including both archiving of messages and deletion of
old
messages (according to our abbreviated timeline) .
the current version of enterprise vault is 12. 3. if you currently have maintenance with veritas, an upgrade may be provided at no charge. you may verify your eligibility and download the current version at our entitlement site. if you have additional questions or need assistance please contact your reseller or veritas sales / customer care .
for enterprise vault 11. x, follow these steps: a. select the advanced tab. b. select storage under list settings from. c. select transaction history from the list and click on modify. d. specify the number of days to retain updates to archives. by default, the data is retained for 32 days :
not long after we had completely rebadged and repackaged the products to veritas, we had to do it all over again as symantec in turn acquired veritas. this also explained in retrospect why symantec declined to talk to us during our acquisition process. this further rebrand then resulted in enterprise vault’s fifth corporate logo, and is its longest lived one to date .
after the usual torrid software development cycle and quite a long struggle to get some intransigent bugs out of the major beta test at goldman sachs, the product was finally released to manufacturing late on christmas eve 1998, if for no other reason than that the engineering team wanted to join their families for the holidays. by the time of shipping, compaq had acquired digital and so the product actually went out as “compaq enterprise vault v1. 0”. initially the vault only addressed mailbox archiving because exchange journaling hadn’t shipped at the time, but that major feature was added to the vault in a point release shortly afterwards, once the exchange feature had shipped .
vault™ provides a reviewer notes function when playing back recordings. this feature is handy with annotating information that is critical to patient care of dispute resolution. during playback, vault™ allows the reviewer to skip directly to the section where notes are annotated, while also playing the voice and screen detail .
enable operations teams to unify disparate users and roles, use ui - based collaboration workflows, and disaster recovery for system recovery in one vault cluster .
once they are migrated into your archive vault, they will be removed from the client and the pst file will be deleted from the file system .
vault™ has many standard recording capabilities. what separates us from the competition is how vault™ is deployed. our network of experienced recording professionals will design a solution that meets your needs. we will work with you to map out a plan that meets your needs while considering the parameters of your budget .
© copyright 2015 synergon solutions, inc. all rights reserved. the synergon solutions logo and vault logging recorder logo are trademarks of synergon solutions, inc .
vault™ is a scalable solution that runs on a single server in institution. built using microsoft silverlight technology, vault™ is scalable to record from five simultaneous conversations and screens, to thousands without major upgrades. our technology allows the deployment of vault™ in the smallest of applications and grow as needs progress and budgets become available. our sales experts will assist you in planning out the system where the most benefit can initially be obtained. we also work with your it department to coordinate implementation and integration to the specific systems that will need recording. implementation times take between two to four weeks depending upon the complexity and size of the vault™ system deployed .
vault™ is a scalable solution that runs on a single server in institution. built using microsoft silverlight technology, vault™ is scalable to record from five simultaneous conversations and screens, to thousands without major upgrades. our technology allows the healthcare institution to deploy vault™ in the smallest of applications and grow it throughout the hospital as needs progress and budgets become available. our healthcare experts will assist you in planning out the system where the most benefit can initially be obtained. we also work with your it department to coordinate implementation and integration to the specific systems that will need recording. implementation times take between two to four weeks depending upon the complexity and size of the vault™ healthcare system deployed .
analog, digital, and t1 / e1 interfaces are supported within the vault™ logging recorder system. record activation includes vox, contact closure, voltage, and d - channel events .
sms is supported for next generation 9 - 1 - 1 applications. this advanced vault™ logging recorder system feature will allow users to record and playback the full conversation in real time .
monitoring the quality of agent interactions helps to maintain an agency’s service level to its expected standards. vault™ is key in maintaining a positive customer experience, assisting the agent in difficult situations and helps mitigate litigation risk. vault™ permits agencies to maintain a high agent performance quality without sacrificing time or resources. a quality management system provides an effective way to evaluate agent adherence to established procedures and maximize agent productivity. as a fully integrated solution, vault™ enables supervisors to evaluate agents as they listen to their interactions. vault™provides supervisors a complete picture of the call transaction including voice and screen shots from the agent call. monitoring and evaluating agent behavior enables improvement through training and coaching ensuring that agents adhere to procedures, protocol and compliance .
when you need to ensure your enterprise vault investment, you can’t afford to take chances. you need an expert resource with the team and experience to develop and deploy just the right solution to protect your business data reliably, accurately and securely. globanet takes the risk out of your archiving and ediscovery equation. no matter how small or large your company is, or the scale of your archiving and ediscovery needs, globanet is prepared with the engineers and experience required to do the job right .
vault™ enterprise call recording for healthcare is designed to meet industry compliance standards for both voice and data recording. verbal communication is critical in the healthcare industry especially telephone communications. verbal communication has the potential to affect patient care, response times, patient privacy and the hospital’s image. voice and data recording becomes critical in providing audit trails to track liability. vault™ aids in providing healthcare institutions with an easy to use, scalable compliance recording solution which can aid in creating necessary back up data to protect the hospital and its staff. there are many departments where disputes between patients, hospital staff and physicians can cause harm to patient privacy and patient care, while exposing the healthcare institution to significant liability damages .
deletion authority will depend on each agency' s / customer' s email deletion policies and legal procedures. please review those policies and legal procedures with your supervisor before proceeding with archive vault deletions .
vault™ has many standard recording capabilities. what separates us from the competition is how vault™ is deployed. our network of experienced healthcare recording professionals will design a solution that meets your hospital’s needs. this involves meeting with key departments and evaluating where the hospital is most exposed. we then will work with your institution in mapping out a plan that meets your needs while considering the parameters of your budget .
vault™ provides both screen and voice capture. our unique ability to capture both simultaneously helps piece together any incident that may need to be reviewed. communication center supervisors can see the full picture of how a scenario unfolded, whether it is through miscommunication, input error or validation of correct procedures. department managers can easily review their employee’s actions and use vault™ as a training tool to better response times or change procedures .
to the extent that deletion authority exists for one or more particular archive vault items, the option to delete is available. while in
search vaults
you can highlight the mail items you want to delete, right click and click delete. you may need to refresh your browser within archive explorer to reflect that the deleted item is gone. note: deleting shortcuts in your mailbox will not delete those items in your archive vault .
vault™ provides both screen and voice capture to the healthcare institution. our unique ability to capture both simultaneously helps piece together any incident that may need to be reviewed. healthcare administrators can see the full picture of how a dispute may have unfolded, whether it is through miscommunication, input error or validation of correct procedures. department managers can easily review their employee’s actions and use vault™ as a training tool to better response times or change procedures .
increasing reach: evolving enterprise vault to being more of an “archiving platform” than specifically an exchange email archiver. more archiving clients were added alongside the original email service so that the archive gradually became a repository for any and all “unstructured information”. the additional archive services included psts, public folders, files systems, sharepoint, lotus, and smtp mail. we held off publishing an api and developers’ kit because of the support implications, but this was exactly the sort of thing that would make sense as soon as a large company with the appropriate infrastructure took over the product .
during this time we also designed a spin - off product called “enterprise vault mailbox manager” (vmm). this was done in cahoots with microsoft and was to be a “mailbox janitor” that cleaned out mailboxes subject to flexible policies. microsoft had provided a “quick ‘n dirty” add - on to do this for the then current version of exchange and it had proved extremely popular, so they wanted a “properly engineered” version of it for the next version but did not have the in - house resources to do it themselves alongside their work on the main product. effectively it was a cut - down client and policy administration tool for enterprise vault but without the back - end archiving services, so older messages could be deleted but not saved. the agreement with microsoft was that vmm would be an optional add - on to exchange v6. 0 and would accompany that product when it shipped later in 2000. we would supply it for free but, in microsoft’s words, we would have “full bragging rights” to then promote the full compaq archiving product to the customers. of course this was the marketers’ dream – access to 100% of our target market with the distribution all done via microsoft. what could go wrong ?
synergon understands the need to keep sensitive data safe and secure. we also understand the importance of complying with local, state and federal regulations. to meet these needs, synergon has implemented system level and administrative security roles and access, incorporated into 256 - bit aes end - to - end encryption, along with complete audit trails of all events within vault™. to further enhance our security, vault™ digitally stamps all call signatures to ensure that no call can be tampered with .
a myth has occasionally arisen that somehow enterprise vault was derived from, or was even a rebadging of all - in - 1, but it was a ground - up brand new development on the windows platform (then windows nt) rather than openvms. the confusion probably arose because the engineering team had all come from all - in - 1. however, what we did carry forward as an engineering team was the sort of process - driven engineering methodology that we had developed for all - in - 1 engineering (following the sei capability maturity model) as well as building translatability into the product from the start .
vault™ is designed to meet hipaa compliance for both voice and data recording. all vault™ recordings are stored in an encrypted format, preserving the original recording without an ability to edit. all recordings within the system can be accessed with permission - based criteria through the use of granular security profiles and can be restricted from playback, access or email. unauthorized access is logged and a detailed call log is present with each call, to identify any events or interactions with the secure recording .
vault™ is designed to meet industry compliance standards for both voice and data recording. all vault™ recordings are stored in an encrypted format, preserving the original recording without an ability to edit. all recordings within the system can be accessed with permission - based criteria through the use of granular security profiles, and can be restricted from playback, access or email. unauthorized access is logged and a detailed call log is present with each call to identify any events or interactions with the secure recording .
vault™ is designed to meet industry compliance standards for both voice and data recording. all vault™ recordings are stored in an encrypted format, preserving the original recording without an ability to edit. all recordings within the system can be accessed with permission - based criteria through the use of granular security profiles, and can be restricted from playback, access or email. unauthorized access is logged and a detailed call log is present with each call, to identify any events or interactions with the secure recording .
most institutions can benefit from interaction recordings to reduce their liability and mitigate risk. vault™ voice recordings and screen capture create an electronic trail to monitor the customer interaction thus providing complete documentation of any transaction and a 360 view of how your agents interact with your customers .
many times, agents deal with controversy. accurate information is critical to set a timeline of events, in order to reconstruct a situation. vault™ provides that timeline of events by storing and sorting recorded information through a variety of criteria. agents or supervisors can search the vault™ database by client number, client telephone number, time, date and just about any other criteria to retrieve the recordings. once assembled, the information can be displayed by time and date and played back to recreate the event. upon playback, vault™ plays the voice recording while displaying the screens that were captured during the call, plus any agent or supervisor notes that were taken during the call. supervisors can also highlight sections of the recordings and annotate notes so that in the process of reconstructing the event, playback can jump directly to the section in question, thus reducing time to locate and replay specific events .
many times, agents deal with controversy. accurate information is critical to set a timeline of events, in order to reconstruct a situation. vault™ provides that timeline of events by storing and sorting recorded information through a variety of criteria. agents or supervisors can search the vault™ database by client number, client telephone number, time, date and just about any other criteria to retrieve the recordings. once assembled, the information can be displayed by time and date and played back to recreate the event. upon playback, vault™ plays the voice recording while displaying the screens that were captured during the call, plus any agent or supervisor notes that were taken during the call. supervisors can also highlight sections of the recordings and annotate notes so that in the process of reconstructing the event, playback can jump directly to the section in question, thus reducing time to locate and replay specific events .
when normally facing controversy, especially with payment transactions. using vault™, each call is automatically recorded in a 256 - bit aes end - to - end encryption that ensures each original conversation is stored and cannot be altered. our encryption permits these conversations to be used in the event of litigation .
when normally facing controversy, especially with payment transactions, using vault™, each call is automatically recorded in a 256 - bit aes end - to - end encryption which ensures each original conversation is stored securely and cannot be altered. the encryption permits these conversations to be used in the event of litigation .
vault™ makes it easy to review a conversation. whether it is instantaneous feedback or to review an incident that occurred previously. through our search engine, a wide range of criteria including telephone extension, time and / or day, caller id, call id, employee or other data, can be used to search and access recordings .
synergon and our network of value added resale professionals work with our customers to design best - practice performance management processes. vault™quality performance reports help managers to spot emerging trends at group and individual collector levels. the quality assurance tool enables users to find top performers and use their recordings for collector coaching and training. supervisors can identify individuals in need of coaching, and know specifically what the individual collectors need to do to improve. vault™our agent evaluation module, equips supervisors with the knowledge to help them better understand agent strengths and weaknesses, fostering better performance, measured in terms of increased customer commitments to repay and of debts collected, as well as improved agent self - empowerment and morale .
synergon and our network of value added resale professionals work with our customers to design best - practice performance management processes. vault™ quality performance reports help managers to spot emerging trends at group and individual collector levels. the quality assurance tool enables users to find top performers and use their recordings for collector coaching and training. supervisors can identify individuals in need of coaching, and know specifically what the individual collectors need to do to improve. vault™ our agent evaluation module, equips supervisors with the knowledge to help them better understand agent strengths and weaknesses, fostering better performance, measured in terms of increased customer commitments to repay and of debts collected, as well as improved agent self - empowerment and morale .
vault™ makes it easy to review a conversation. whether it is instantaneous feedback to check on physician instructions or to review an incident that occurred previously. through our search engine, a wide range of criteria including telephone extension, time and / or day. caller id, call id, employee or other data, can be used to search and access recordings .
beginning with ev 10. 0. 4, cumulative hot fix (chf) installations are implemented using a chf installer in the form of a
setup. exe
file. each chf will have its own version information and may or may not update the schema versions of the enterprisevaultdirectory, vault store and / or fingerprint databases. the following table presents the versions of these entities after the chf installation .
proof is often necessary to mediate and resolve customer disputes. having access to detailed call recordings and desktop screen capture data provides the verifiable facts you need to quickly mediate and resolve disputes. vault™ provides flexible options for recording calls that enable collection agencies to meet their specific needs. some agencies record all calls, while others record calls on demand. through our simple user interface recordings can be initiated with a few mouse clicks, plus the agent can annotate recordings with comments on - demand .
as would be expected, there was a significant program of continuing enhancement of the base products as well as the new licensed products mentioned above, and given the increasingly competitive environment, most archive products were following the same path. the initial pc - based outlook client support was enhanced with functionality such as offline vault for laptop users, outlook web access support and the web - based archive explorer. the product was implemented from day one to be fully translatable, so foreign language versions (including asian) were developed from an early stage .
each night the system scans a user' s mailbox and moves items older than 60 days into the corresponding folder in the vault. in addition to this, mail will be moved sooner when the mailbox reaches 85% capacity. messages with large attachments (i. e. , 2. 5 mb or larger) will be moved sooner than messages with smaller attachments. this is done to keep the mailbox to a manageable level. accordingly users should no longer experience a “mailbox is full” situation preventing them from sending and receiving e - mail .
by august 1999, two point releases of the vault had been shipped, twenty or so sales had been made and a number of pilots were under way. then, following the usual early warning signs as compaq cut down on the software side of the business, the product was cancelled and the whole engineering team was made redundant. the very next day we all stood outside and watched a total eclipse of the sun, which seemed somehow symbolic at the time. while most of the group went off on their gardening leave, a few of us stayed behind to produce an “unarchive” tool to enable the existing customers to restore everything back to exchange from their vaults .
the cloud is full of risk. your security posture shouldn' t be .
consul releases new feature
connect
to secure service - to - service communication .
join us in building a set of industry - leading open source tools and commercial products .
leverage any trusted source of identity to enforce access to systems, secrets, and applications .
provide your organization with a central place to store and access all infrastructure and application secrets .
leverage any trusted source of identity to enforce system and application access for either static or dynamic secrets .
enable central it teams to provide governance over secrets management and access, at scale across their infrastructure and clusters with multi - factor authentication and replication .
los angeles, ca – globanet™, an information management firm specializing in messaging compliance, announced today that globanet ...
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los angeles, july 8, 2016 - - globanet™, an information management firm specializing in messaging compliance, announced today the latest release ...
globanet is set to launch an all - new website dedicated to merge1 in the coming days. the new site will be a resource for enterprises looking to ...
what is gdpr? on may 25, 2018, the european union’s new data privacy regulations will go into effect. the new policy, known as general data ...
data is growing exponentially but in reality much of it holds very little business value. it is also becoming more diverse. around 80% of data is unstructured * which makes it very difficult to manage. as data multiplies, so do risks to your organization including reduced productivity, unnecessary costs, and inadequate compliance and governance .
what’s needed is a comprehensive approach to archiving and ediscovery that allows you to only keep required information, which frees up infrastructure and allows users to have information at their fingertips. it ensures that compliance and governance requirements are met and enforced with advanced, highly configurable rules .
we ensure critical data is properly classified, catalogued, preserved and more easily searched – so businesses better control their information footprint, making compliance and ediscovery simpler .
not all data is created equally – some is absolutely critical. the rest less so, or not at all. how can you shine a light on the information in your organization easily? bluesource is now offering dark data assessments to eligible customers. this assessment runs over one to five days depending on your requirements and will help you address :
the assessment will provide a report and a presentation on findings. from this assessment you’ll be able to easily understand :
whatever the requirements, your information can be preserved either on premise or in the cloud. with an information management pedigree spanning over 15 years, bluesource consultants have unparalleled expertise when it comes to archiving, and search and ediscovery solutions. we understand how best to blend applications to get the right solution to manage your information and we know how to optimize those applications whatever platform you choose. we provide a single point of contact for accessing archiving and ediscovery technical support, troubleshooting or advice, and comprehensive backup management capabilities fully backed by slas, releasing valuable it skills and budgets .
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urltoken
enter a name in the box and / or job title and / or location and / or choose a faculty / support service and click' search' to search for staff. note: not all fields are required, but please use more than two characters in your search to allow us to return a result .
all electronic mail in your mailbox that is older than two months will be automatically archived and stored on the evault server. this means that e - mail will no longer be stored locally on staff computers and also offers the added benefit of being completely secure and centrally backed - up .
any e - mails with attachment file sizes greater than 10mb will be archived after seven days of remaining in your mailbox .
your messages will be stored in the archive for a period of two years from the date that the message was archived .
if you have a need to store mail for longer than two years, you will be able to apply to the office of the secretary and clerk for a longer term storage folder. download the request for extended e - mail archival period form and send it to osc @ urltoken for approval .
it looks like your browser does not have javascript enabled. please turn on javascript and try again .
this is because your folder structure from your psts (if you had them) is now part of your outlook mailbox and no longer a separate file on your network home drive. it may appear to be in a different order which is caused by folders being alphabetically aligned .
to move, copy or delete items you will highlight the one (s) you want, right click on the message (s), and choose the appropriate action. it may take several minutes for the system to act on your request depending on the size and number of messages you are performing the action on. if deleting a message, you may need to refresh the screen before the message (s) are removed from your screen .
advanced search features are available by clicking on the red advanced link in the upper right - hand corner of the evs screen. the user can add in as many search criteria options as needed by clicking on the plus (+) sign next to any search field .
search criteria options include: received or sent, from, subject or content, subject, content, all recipients (to, cc, & bcc), to, cc, size, importance, attachments, folder, archived date, and retention category .
select the plus sign to create a new archive group. after the group is created, select email and right click on the archives that you would like to
copy to custom archive group
. select the new archive group that you have created and select done .
once created, the new group with the associated archives will appear in the left pane of evs. the group can then be expanded or collapsed by clicking on the group name .
the veritas product (s) version (s) identified in the chart below are in the end of life process. . veritas will end of life the earlier releases of these products including any maintenance packs and / or patches for each version, in all released languages. extended technical support and content updates for customers with current maintenance support will be available according to the dates listed in the table below. this notice describes the timelines for the delivery of support services for these versions that have begun their end of life process .
extended technical support (ets) must be purchased to receive support between eoss and eosl dates .
the end of life begin (eolb) date is typically the general availability / effective date of the subsequent major release .
the end of life begin date may also be any date that veritas chooses to discontinue a product line entirely .
the end of standard support (eoss) date is the final date standard support is provided for the end of life (eol) product .
at no point will standard support be provided for more than a certain number of product releases, typically the 2 or 3 most current major releases. in other words, standard support is only available for the most current major release and the previous 1 or 2 major releases before the most current. in the event this occurs, veritas will post the updated end of life (eol) milestone dates for the end of life (eol) product on the veritas end of life (eol) website (sort) and the end of life (eol) product reaches end of standard support (eoss) .
during the standard support phase, veritas will generally deliver full technical support, including new bug fixes and patches for the product to establish or restore substantial conformity with the product’s documentation, all in accordance with your support agreement and applicable support policies .
at its discretion, veritas may offer extended technical support for certain products for an additional fee. the purpose of extended technical support is to allow you additional time to receive support from veritas on an older (past eoss) product release in order to migrate to a current product release .
you must have an active support agreement for essential support or basic maintenance on the affected product for which you want to purchase extended technical support .
extended technical support generally consists of providing known and existing bug fixes and patches .
the end of support life (eosl) date is the date after which no support of any kind is available for the end of life (eol) product .
for products that offer extended technical support, the end of support life (eosl) date is the final date that extended technical support (if purchased) is provided for the end of life (eol) product .
for products that do not offer extended technical support, the eoss date is the eosl date .
standard support is only available for the two (2) most current major releases .
a major release for the information governance product family is a dot - zero release .
we would also recommend you periodically check our website by selecting your product, then release details, for information with respect to end of life and end of support life for your specific licensed software .
please note that this document is a translation from english, and may have been machine - translated. it is possible that updates have been made to the original version after this document was translated and published. veritas does not guarantee the accuracy regarding the completeness of the translation. you may also refer to the english version of this knowledge base article for up - to - date information .
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it is crucial that component versions are at the same ev product / schema version across all ev / sql servers. a mismatch could have occurred because of a partial or failed upgrade. see the installation guide or upgrade documents to assist with confirming a successful upgrade or new installation .
note: not all of the below listed versions are supported. for end of life and end of support life information, please refer to article 000116348 in the related articles section .
* due to an issue found with shortcut deletions, the original 12. 2. 0 release was replaced by the 12. 2. 0 r1 release .
( 1) the 11. 0. 1chf4 release was superseded by the 11. 0. 1chf4r1 release, with the 11. 0. 1chf4r1 release now referenced as 11. 0. 1chf4 .
note: this is only applicable to the ev server and not applicable for any accelerator or associated ev products. for version information for compliance accelerator or discovery accelerator, see 100010618 in the related documents section below .
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extended technical support (ets) must be purchased to receive support between end of standard support and end of support life dates .
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if its in exchange already, you can just add the message class, which you already know and add it to the site properties, then in the archiving policies under message classes, just check it and it will then start archiving those items. any policies that have it unchecked will ignore those messages
it probably will as jw2 says, use the additional message class. if you want lync archiving symc has recommended partners who use the symc api urltoken
thanks jw3 and gcox. how about for journal archiving? i' m guessing no because i' m not aware of a way to add a message class to the journaling policy .
i am not getting any ipm. note. microsoft. conversation messages in the exchange 2003 journaling mailbox .
i have the checkbox for all other mail folders enabled, but they do not journal .
well from my understanding, ocs messages are not actually sent - they are just saved into the conversion history folder in the users mailbox. so they will never end up in the journal mailbox .
just to add by default these will be archived as the included message class in the exchange policy is ipm. note * (the * wilcarding any sub classes of ipm. note )
what we might do is to set up a managed folder policy (if you have that in exchange 2003, not sure anymore), to forward any item in the conversation histriy folder of a mailbox to a journal mailbox. disadantage is that processing the rule needs to be done on a schedule .
there is not good way to archive lync messages immediately. either use lync native archiving, or check the advised partners .
unsurprisingly the customer pipeline that had been established at compaq mostly evaporated as kvs started up. instead of buying from a major multi - national, the prospective customers were being asked to put their faith in a small british - based start - up, and for the most part that wasn’t about to happen. however, we did make some very early sales, the first being to libertel in the netherlands who purchased in our first week of operation. they were followed as early adopters by freshfields in the uk, clearstream in luxemburg, shaw cable in canada and jackson national life in the usa, which meant that we were instantly a multi - national !
these early sales were all via compaq, except for freshfields that was a resolution systems deal. in our first month we also partnered with essential computing who we knew well from our digital days and they organised our kvs launch in london in december 1999. this event then led to more early business through essential .
similarly, because of the uncertainty when we were first cancelled by compaq, the vmm project with microsoft fell through, so we missed what would have been a fabulous opportunity for a small company to kick - start the business .
we set up a technical support and sales presence in the usa almost immediately and our us hq was eventually established in arlington (texas) if for no other reason than that was where our north americas manager lived. over time several home - based regional offices were set up around north america, in particular in the new york area, reflecting the strong financial sector business we were doing there .
having started with the ideal situation (ideal for engineers that is) of being an engineer - only company, we and our investors knew that we would need to hire a ceo and then develop the sales and marketing functions, and that started to happen after a few months when we hired mike hedger as ceo and he in turn recruited the people to start the various sales and other field organisations.
veritas enterprise vault ( ev ) is an enterprise information archive platform developed by veritas technologies . it is part of the company 's " information governance " suite . enterprise vault has the ability to archive from various sources such as microsoft exchange ( 2016 , 2013 , 2010 , 2007 , 2003 ) , smtp ( any ) , ibm domino ( latest release ) , microsoft sharepoint and various file systems ( ntfs , unix ) with the ability to store on a multiple of storage platforms , such as ntfs , netapp , centera , smb and worm . the data archived is indexed , classified , de-duplicated and securely stored . 
veritas enterprise vault (ev) is an enterprise information archive platform developed by veritas technologies. it is part of the company's " information governance " suite. enterprise vault has the ability to archive from various sources such as microsoft exchange (2016, 2013, 2010, 2007, 2003), smtp (any), ibm domino (latest release), microsoft sharepoint and various file systems (ntfs, unix) with the ability to store on a multiple of storage platforms, such as ntfs, netapp, centera, smb and worm. the data archived is indexed, classified, de-duplicated and securely stored.
veritas enterprise vault (ev) is an enterprise information archive platform developed by veritas technologies. it is part of the company's " information governance " suite. enterprise vault has the ability to archive from various sources such as microsoft exchange (2016, 2013, 2010, 2007, 2003), smtp (any), ibm domino (latest release), microsoft sharepoint and various file systems (ntfs, unix) with the ability to store on a multiple of storage platforms, such as ntfs, netapp, centera, smb and worm. the data archived is indexed, classified, de-duplicated and securely stored.