bromford group
2. find out what it means to be a bromford customer in the bromford deal .
we are very pleased to inform you that bromford holdings ltd (bromford industries and technolog ...
bromford housing group limited. free business summary taken from official companies house information. free alerts. registered as ip29996r
pictured are l - r: john barnes, chloe barnes and julie ann morrell (bromford group) outside the new show homes .
joint chairs: sally debiage, longhurst group, and jess allan, optima .
the midland network for resident involvement (mnri) group has more than 60 member organisations represented, this group shares best practice and also resources, getting better value for money and encouraging partnership working. the group also delivers joint events and has recently launched a joint training academy .
this group formed to lobby on rural housing issues and to work with partners to encourage investment and support for rural housing across the west midlands. it supports the federation with it’s annual rural housing week and wherever possible the group works in partnership with the east midlands rural development group .
this new group is aimed at ceo’s or directors who are already leading the way on working with health partners in the west midlands. the aim of this group is to engage key regional health stakeholders. if you are interest in being involved in this group please contact kate warburton .
bromford housing group has decided not to bid for grant under the 2015 - 18 funding round as it looks to avoid the ‘constraints and risks’ of the homes and communities agency’s programme .
this group meets quarterly to share best practice and expertise with other hr professionals in the sector. meetings include lively debate around topics of interest to the group as well as updates from federation staff .
bromford industries has taken delivery of two additional okuma mill & turn machining centres to ...
before you bid for a bromford home, there are some important things that you need to do .
are you looking for the perfect premises for your business? then bromford might be able to help .
the central home ownership group covers both the east and west midlands and shares good practice and information, covering topical issues and sharing costs for training, leaflets and marketing. the group focuses on benchmarking and acts as a forum for homebuy agents .
mick is a chartered surveyor and fellow of the chartered institute of housing. he became chief executive of bromford in 1984. in 2006, mick set up bromford' s in - house living leadership academy. he holds board positions with the national housing federation, the housing forum and the benchmarking business housemark. he is also a member of the volume developers group of leading housing associations, and in 2008 co - founded the m6 chief executives group for the midlands .
the west midlands smaller housing association group shares good practice and improves opportunities for networking among small housing associations in the west midlands .
through the youcan foundation, bromford can help people with hidden talents and exciting ideas to bring their communities to life .
chief executive mick kent has reinforced bromford' s unflinching commitment to building thousands of new affordable homes across central england .
the investment group is a meeting of the hca' s west midlands key development partners and promotes affordable housing development in the west midlands .
it is not just about appropriate technical skills. having the ability to constructively challenge and reflect and minimising group - think are equally important .
bromford believe housing associations should look outside of the sector for their non - executive directors. photograph: ojo images / rex features
this group allows board members to network with other board members in the region, and discuss issues effecting the sector and the governance of housing associations .
this group offers finance and resource directors the opportunity to share best practice, keep abreast of current developments, and network with colleagues from other organisations .
funding be accepted and a housing review working group, with suggested terms of reference (appendix 2) be set up to fully understand the impacts on housing outcomes .
provide the board with assurance as to the effectiveness of bromford' s risk and internal control frameworks and oversee both internal and external audit functions .
this will fund almost 500 new homes between now and 2015 rather than the original bromford partnership bid to fund up to 3, 000 properties .
mick described the hca decision as a
disappointment and surprise
and stressed that bromford' s commitment to a large building programme remains unchanged .
includes risk score, credit limit, ccjs, mortgages & charges, director & secretary timeline, shareholders, ownership & group stucture. plus unlimited updates and free documents !
urltoken is part of the moneysupermarket group, but is entirely editorially independent. its stance of putting consumers first is protected and enshrined in the legally - binding mse editorial code .
after obtaining a physics degree from st john' s college, oxford, andrew qualified as a chartered accountant. for more than 15 years he worked with a variety of multi - national engineering companies before joining bromford in 1999. andrew is group finance director with particular focus on financial and treasury management, long term planning and risk management .
midlands - based bromford and south west - based merlin have officially launched their new organisation after finalising the legal aspects of the deal, it was announced today .
this group gives directors of housing, or equivalent, opportunities to talk about issues effecting their organisation. these sessions provide a valuable networking opportunity, enabling its members to share experiences and expertise .
housing associations and other developers have now submitted their bids for the next round of grant funding from the hca, but at bromford, we' ve decided not to bid for anything .
the northern financial inclusion group, originally set up by the federation, has gone from strength to strength. it is aimed at sharing practical advice and ideas regarding financial inclusion issues across the midlands and north of england .
to give tenants the best chance of meeting their deal, a wide range of long - term support is offered. a skills coach works one - on - one with tenants to develop a plan setting out goals they must meet to be classed as fulfilling their deal. these goals can include training they need to undertake; volunteering to gain work experience and skills; or moving into paid work. all tenants are also automatically registered with bromford connect, an online community that posts jobs, training and volunteering opportunities, including apprenticeships and six - month work placements with the bromford group. jobs clubs and jobs fairs are also organised with the support of local employers, enabling residents to find out about local employment opportunities and the skills required for these jobs. the bromford group provides regular feedback and guidance to help those on the deal reach the agreed goals, and all are made aware at the time of signing up that if they don’t make sufficient effort to complete their deal, their tenancy may not be renewed .
for more than 50 years bromford has provided our customers with new and affordable homes and we want to make the dream of having a place of your own a reality for as many people as possible .
we want everything we do at bromford to be done in an ethical and responsible way. we are open with all our stakeholders because we want to show that we operate fairly, effectively and efficiently .
the housing asset management, maintenance and repairs group aims to provide an environment within which organisations and individuals can share information and assist in the development of good practice, as well as raising the profile of maintenance and asset management as a specialist but integral function for housing associations .
the west midlands supported housing network is a group that brings together a numbers of networks that are working to champion care and supported housing issues in the region. they run regular events, at a small cost. further details are available on the west midlands supported housing network website .
offering new homes for sale right across central england for first - time buyers, bromford can help with offers and incentives, including help to buy shared ownership and help to buy equity loan - and we’ll support you every step of the way .
leading usa based aerospace manufacturing business to integrate into birmingham based bromford industries. new york / birmingham, uk / chester, conn. – april 3, 2018 - liberty hall capital partners (“liberty hall”), a private equ ...
the bromford group operates a bromford deal, in which tenancy is dependent on individuals taking part in some form of work, training or volunteering. as part of this deal individuals sign up to both a tenancy and a package of support designed around their own specific skills needs. these needs are assessed by the housing association’s tenancy ready programme, which requests information on a prospective tenant’s employment status, income and work history. potential tenants also complete a self - assessment questionnaire covering a wide range of life skills, from cooking to setting up direct debits. tenants are then placed onto one of three deals, each of which offers different levels of support. this assessment and tailoring is done to provide a more efficient use of resources but does have the issue of potentially missing vulnerable tenants if classified wrongly .
his pledge follows a disappointing result for the bromford partnership in its four - year funding bid with the homes & communities agency (hca) - receiving just £12. 4m of the sum sought on behalf of this development consortium with several other housing associations .
earlier in the term year 5 from albert bradbeer and fairway primary schools from longbridge birmingham took part in a an intense enterprise challenge; completing our trash to treasure module and two enterprise challenge days in the space of just one week! finalists certainly earned their places. following a market place - style exhibition, three teams out of fourteen were picked by parents and carers based on the quality and creativity behind their toys and their salesmanship in presenting these to visitors. the final would be an organisation skills master - class held at bromford group’s offices in friars gate .
here at bromford, we' re a bit different, we aim to inspire people to be their best by trying new ways of doing things. although we do alot of serious work, we inject some fun into what we do, asking colleagues to' make a difference everyday' .
our commitment to the bromford deal remains at the heart of our business and the key to this is building strong relationships with our customers. we want to establish a relationship with each of you so we can make the most of our resources and you can get the most from our homes and services .
salary details: circa £55, 000 per annum + excellent benefits package + car allowance £6695 a key leadership role - social enterprise sector here at bromford, weâ€™ve changing how we do thingsâ€¦building a new kind of relationship with our customers and creating an environment where they can thrive and ful... more
when you buy a new home from bromford you' re buying a property you can be proud of − built to the best possible standards − and somewhere you will want to stay. take a look for yourself - you can buy a new home for less than you think with shared ownership and equity loan .
bromford is in a really strong financial position thanks to all the hard work put in by colleagues to reshape the business and position it for a future with much less government subsidy. all of this means we will go on building thousands of new homes over the next four years .
read the hca announcement
being a bromford customer is about far more than just renting or buying a home from us. we believe that it’s important for us to establish a solid and trusting relationship with each of you to ensure that you get the most out of your home, services and your local community. find out more by clicking on the link below :
so, you’re interested in joining the bromford team? that’s great news as it’s such an exciting time to join our business – not only are we listed on glassdoor as one of the best places to work but we’ve also recently joined in partnership with gloucestershire - based merlin. with this in mind you can now search for vacancies from both organisations below .
bromford' s board has a number of objectives: to uphold our principles and approve our strategy; to ensure our leadership team is working effectively and has access to the resources it needs; to ensure that risks to the business are identified and controlled; to monitor our delivery, performance and financial viability; and, to be accountable to residents and the community .
this can be an attractive offer to businesses leaders. oke eleazu is director of customer service strategy at sainsbury' s, and came to bromford as a non - executive director as he was looking for an opportunity to give some of his experience back to an organisation like ours. professionals like eleazu, coming to us from other industries, bring real value in the wealth of knowledge and new experiences that we may not have within our own business .
students accompanied by head teacher chris o’malley arrived bang on time and settled down for an introduction to the work of the leading social housing provider, relating this to their own experiences of living in the south birmingham area. with introductions out the way and bromford volunteers ready to support their teams it was time to get competitive, firstly with a snappy round of zip zap boing and then with main challenge of the day: to set up a working greetings cards company from scratch .
victoria has been working in estate agency since 2008, covering worcester and the cotswolds for a corporate group and joined robert oulsnam and company in 2011 as the branch manager for our redditch office. she thrives on the challenges that each day brings, and gets huge satisfaction from exceeding her client’s expectations on the outstanding service that she and her team provide. victoria studied law at university and worked in a local solicitors in worcestershire before deciding to make her career in estate agency. in her spare time, she enjoys to travel abroad and spend time with her friends and family, especially her daughter ella .
we have to ask what boards are for and what sort of people can best add value to them. at bromford, our board is a team made up of a combination of executive directors and non - executive directors. this is the case in most organisations, but many people persist in using the term board members to refer only to the non - executive directors. we see management and leadership as the job of our executive team, with our non - executive team contributing different perspectives as part of the essential checks and balances of effective governance .
bromford mental health service delivers an intermediate service of a maximum of 6 months. a customer centred plan is devised to enable the customer to achieve their goals. there are 7 outcomes that we work towards: - people achieving independence in 2, 4 or 6 months - people linked in with and using universal services and community opportunities - people diverted from a personal budget and secondary mental health services - people securing and maintaining secured accommodation - people securing voluntary or paid employment - increasing income & tackling debt - improving health and wellbeing overall the customer will experience high impact, high energy service that will focus on positives, continuous improvement and social inclusion .
it was now time to break for a delicious lunch and start thinking about how teams would present their work to the judges. high quality cards and profits were not going to be enough and each team needed to review their finances and experience of the challenge carefully to come up with a winning pitch. volunteers made sure each team had rehearsed and practiced their lines to perfection and as preparation time run out it was time for the volunteers to put on their judging hats. teams came in bursting with confidence and spoke clearly and passionately about their work, showing off their most expensive cards and being honest about the challenges they faced. this made things very difficult for the judges and following a long deliberation, it was decided that each team had excelled at a different area. team albert way had shown a great team spirit, busy business excelled in creativity and card design while the mantle of best presenters would go to the shining eagles. well done to you guys! !! huge thanks go to bromford volunteers elaine, james and jayne for giving up their time on the day and making this such a great day for the students .
the content in this article may now be out of date. please try searching for a more recent version .
here, our chief executive, philippa jones explains why for us, it’s not just about building more homes .
does the uk need more affordable homes? emphatically yes. the case has been well proven that a decent home for everyone is fundamental to delivering better outcomes in education, health and the economy .
will maximising the number of affordable homes solve the problem? no, not alone. not if that is seen by landlords and tenants alike as the endgame. providing an affordable home is a huge investment in both capital costs and housing benefit subsidy so we must maximise the benefits of that investment. a great affordable home has to be the start, not the end. the rationing of scarce social housing based on greatest need and vulnerability, has led to a' race to the bottom' and a focus on what customers can’t do rather than what they can do - a negative dependency spiral that causes deep damage to society and that uk plc cannot afford in the long term .
© 2018 guardian news and media limited or its affiliated companies. all rights reserved .
andrew is responsible for the overall running of the company as well as valuing some of the very special homes. he also advises clients on land acquisitions and sales and developers on new homes. a major part of his work is planning for the future both in complying with various government changes and introducing the latest innovations to the company insuring our service is second to none. he has over 40 years experience in the property industry. outside the company he is a keen sailor and plays golf regularly .
ian williams has been in the property industry for all of his working life amounting to over 40 years. he joined robert oulsnam and company approximately 35 years ago and was made a partner shortly afterwards. ian is based at northfield office and whilst he has many other responsibilities within the company including supervision of various offices and departments, he is active in the valuing and sale of homes in various areas including the northfield office catchment area to include the bournville village trust estate and kings norton .
ed is constantly designing and creating new promotional literature having gained a degree in product design in 2006. he has been with the company since 2009. in his spare time he enjoys travelling having travelled extensively throughout thailand, cambodia and indonesia to name but a few. closer to home he enjoys music, walking, swimming and is an experienced dinghy sailor and scuba diver .
amanda joined the company in 1988 as a simple vdu operator and has progressed to become the primary person responsible for the day to day running of the company' s accounts, responsible for all payments, income as well as the salaries and pensions. when not at work amanda has a lovely daughter, many different animals and enjoys walking her dog in the nearby lickey hills and woods. she is also a keen swimmer and finds time for cycling and listens to a variety of music and enjoys listening to radio 4 .
julie joined the company in 1996 initially working for both mr robert oulsnam and andrew oulsnam and ultimately progressing to the company’s senior administrator. julie is responsible for the smooth running of the company, everything from the alarm systems and telephones to computer systems and office repairs. when not being chased by the company' s many staff julie has two lovely boys and enjoys spending quality time with her family. when time allows she also enjoys reading and baking .
shelbi has found unparalleled success as a sales negotiator for robert oulsnam & company after joining the bromsgrove team in 2010. coming from a customer service back ground shelbi prides herself on her attention to detail and professionalism. shelbi aims to make the process of moving as smooth as possible seeing her clients right through from valuation to completion. in her spare time shelbi enjoys spending time with her daughter lola, riding her mountain bike and seeing friends and family .
antoinette has joined the team at barnt green in 2015 bringing with her over 20 years experience in estate agency. she is very committed to providing clients with the very best in customer service. in her spare time she enjoys time with her family, socialising with friends and walking her lovely cocker spaniel dog .
having been with the company since 2010, rachel initially worked at our northfield branch. as from 2013 she has managed our bournville office. she previously worked as an independent financial adviser for in excess of 20 years, and also for a major building society. rachel lives in bournville and has considerable knowledge of the local area, adding significant strength to our bournville sales team .
stephen has been working in estate agency and for the company since 2007. having lived in south birmingham for majority of his life, he prides himself on having a good local understanding of the area. he is also keen on staying updated in relation to developments within the local area and the city of birmingham .
karen has been with the bournville office since 2007 and has been involved in estate agency for 23 years giving her a wealth of experience and a vast knowledge of the properties in the local area. karen is a keen negotiator who is always on hand to ensure clients are given the best service .
samantha rejoined the company in 2008 after a short break. she now works full time at our bournville office and living locally is a bonus as this aids in the knowledge of the local area. samantha brings a wealth of experience from previous jobs within a sales and customer service environment. in her spare time she enjoys going to the cinema, visiting theme parks and spending time with her family .
rebecca joined the bournville office in august 2016 as an administrator. she has come from a public sector background having worked for greater birmingham & solihull local enterprise partnership (birmingham city council) and the office for the west midlands police crime commissioner, and has also worked for a number of years as a law librarian for eversheds llp. rebecca brings a wealth of administration experience from her previous jobs. in her spare time rebecca enjoys spending time with her family .
siobhan joined the bournville office in 2018 as our viewing negotiator. coming from a customer service background she prides herself on delivering an excellent viewing experience with the upmost professionalism. outside of work siobhan enjoys running and spending time with her family .
claire joined robert oulsnam & company in 2001 as part of the northfield sales team, where she worked until june 2008, when she then joined the lettings department based in barnt green, dealing with tenancy applications and liaising between landlords and prospective tenants. claire moved to the barnt green sales office in january 2009 and was promoted to branch manager in march 2010, carrying out the majority of market appraisals and handling the marketing of all properties. she was delighted to join the bromsgrove team in march 2015 and takes great pride in overseeing the marketing of all properties and ensuring that her & her team offer outstanding customer service. claire loves spending what little spare time she has with her husband and two young children .
judy has been involved in estate agency since 1989 having lived in bromsgrove all her life. customer service is very important to judy ensuring from valuation to completion every aspect of moving is handled in a professional manner. having sold many houses over the years she appreciates it can be a life changing experience for many people. from gaining instructions to handing over keys on completion it still gives her immense satisfaction in knowing she has assisted her clients to their goal. in her spare time she enjoys cooking, swimming and spending time in spain with her partner enjoying a relaxing holiday .
antoinette joined the company in 2016 having joined us from a corporate agent. she enjoys the variety and demands of this career choice, having previously worked for several years in the education sector. in her spare time she enjoys spending time with her family and is actively taking part in renovating her property with her partner .
debbie joined the company in 2016 after 18½ years at hsbc bank. throughout her service, she worked in different areas of the business including chargebacks, fraud and debt recovery service. when her daughter started secondary school she decided it was time for a career change. she is married with a daughter and try' s to keep fit by running and once ran the birmingham half marathon .
trina joined the droitwich team in 2013 after working for the bromsgrove office 2012 and has a wealth of experience in all aspects of estate agency, having previously worked for a large corporate agent in worcester. she prides herself on providing the utmost highest level of customer service and ensuring every client is individual, so having a driven, pro - active, honest and understanding approach makes every move as stress free as possible. in her spare time she enjoys socialising, running and walking her dogs .
claire joined the company in 2010 having previously worked for a birmingham based firm of solicitors where she gained an nvq in business and administration as well as an ilex legal secretary qualification. she is driven by excellent customer service and has a wide knowledge of the local area. claire oversees all aspects of your sale from the initial market appraisal right through to that all important completion day. she has now completed her level 3 technical award in sale of residential property, awarded by the nfopp (national federation of property professionals) and is a member of the naea (national association of estate agency). in her spare time, claire enjoys shopping and socialising with her family and friends .
laurie joined the droitwich branch in 2012 having gained experience and success with a large corporate estate agent. she has a proven track record of providing excellent customer service and being very proactive on all fronts. she takes pride in overseeing all aspects of the sale process and is fully committed to ensuring every client’s move is as smooth as possible. outside of work she is a film fanatic and enjoys regular trips to the cinema with her husband .
gill joined the droitwich office in 2014. previously, gill is from a retail environment and has a strong background in sales, communication skills and customer service. she lives locally and has a sound knowledge of the surrounding areas and properties. outside of work gill enjoys a healthy, active life - style; her latest achievement was running the worcester half marathon. she also likes to practice her creative side by making speciality birthday cakes and getting involved with small interior design projects .
lydia joined the droitwich branch in january 2018. she has previous experience in retail management and has strong communication skills and thrives to provide excellent customer service. to enhance her property career, lydia is currently studying for the nfopp level 3 technical award in sale of residential property to ensure clients receive the best possible service in all areas of residential sale. outside of work lydia loves socializing with friends and family, going to the gym, loves shopping and spending time with her dogs .
ben started with the company in 2013, bringing to the team over ten years of experience working within customer service. he prides himself on his friendly and trustworthy nature. ben particularly enjoys providing sound advice to potential clients during the valuation process in order to maximise the sale of their home. in his spare time, ben likes being amongst friends and family and is a keen half marathon runner, raising money for various charities .
becky has been with the company since 2001, undertaking various roles during this time. her current status as senior sales negotiator utilises her people skills; customers are naturally drawn to her wit and friendly, honest conduct, being a key contributor to the success of the hagley road branch. becky is an impressive negotiator, dedicated to achieving the best for all of our clients. in addition becky is a professional comedian .
jodie joined our team in 2013 as an administrator and quickly progressed to a sales negotiator. she has now successfully completed the level 3 technical award in sale of residential property, awarded by the nfopp (national federation of property professionals). previously, jodie worked for the nhs and gained qualifications in business administration and customer service. she is a keen negotiator; a real people person with lots of patience and a passion for property! in her spare time she likes to socialise with her family and friends and most importantly go shopping .
kelly joined robert oulsnam in 2015 as a viewing negotiator and in 2016 was promoted to sales negotiator. she brought with her 8 years of customer service experience; kelly previously worked in administration roles for immigration services and held sales roles in the retail sector. she therefore prides herself on her excellent customer service skills, having a real passion for people. in her spare time she likes to see family and friends and enjoys going out for food and drinks !
maisy joined the team in 2017 bringing to the role knowledge and experience in customer service. she is conscientious, and approachable, ensuring that she delivers the best viewing experience. having previously worked within the food industry, maisy discovered a passion and is currently undertaking a degree in food and nutrition at bcu. in her spare time, she is training to be a personal trainer and build on her healthy lifestyle .
lynda williams has been with the company since 1997 and is our branch manager at kings heath. she is very tenacious, positive and pro - active and as well as running the office provides knowledgeable marketing advice to clients, negotiates sales and manages her team. she is extremely popular with clients and is very proud of the kings heath office and its great success over recent years
michelle joined robert oulsnams in 2001 and is a key player at the ever expanding kings heath office having had many successful years previously at our northfield office. michelle is a hard working, enthusiastic sales negotiator and popular team player. she is an ambitious estate agent and fully committed to providing clients with the very best of service. following the completion of sales we regularly receive glowing reports from clients about the service they have received from michelle .
amy joined the company in 2013 and is based at our busy kings heath office. amy brings with her a high level of service from her years of experience within the industry and enjoys being part of a busy team and challenging herself. amy was born in kings heath so brings a wealth of local knowledge to the team. she prides herself on offering first class customer service to all her clients .
maxine joined the kings heath team in 2015. having 15 years of managerial experience in optical services, she has excellent customer service skills, is friendly and approachable with an eye for detail. in her spare time she likes to cook, travel and play golf, always trying to improve on that handicap !
lisa is a highly valued member of the kings heath team and her enthusiastic and energetic approach to estate agency ensures that she is very well thought of by our clients and her fellow members of staff .
james brain started with the company in 1995 and has been in estate agency for over 28 years. he has an in depth knowledge of property in and around the moseley area and you should not offer your property for sale without seeking his advice. outside of the office james enjoys travel and has a keen interest in the theatre .
lisa joined the company in 2012 and brings over 30 years experience in estate agency, working for both corporate and independent agents. she is also a licensed member of the national association of estate agents. she prides herself in providing the highest level of customer service and is a key player in the ongoing success of the moseley office .
hannah joined robert oulsnam and company in 2014 as a sales negotiator. she has many years experience within the property industry both in the uk and abroad and has now completed her level 3 technical award in sale of residential property, awarded by the nfopp (national federation of property professionals) and is a member of the naea (national association of estate agency). she has a flare for interior design and in her spare time she enjoys socialising with family and friends and loves travelling the world on holiday .
kirsty joined the company in 2016 as a viewing negotiator at our hagley road office and shortly after moved over to our moseley office. in 2018 she was promoted to a sales negotiator and is looking forward to developing her career further. kirsty has brought with her 3 years of customer service experience; she previously worked in the hospitality industry, which has helped develop her excellent communication and customer service skills. outside of the office kirsty has a keen interest in travel and spending time socialising with her family and friends .
lucy joined us in 2017, living locally to the office she brings a wealth of local knowledge for moseley and the surrounding areas. in her spare time she enjoys visiting art galleries, jogging in the park and socialising with friends and family .
i joined robert oulsnam and company back in 1987 and have never looked back! ! i have gained a wealth of experience during that time and enjoyed a number of different roles around the oulsnam office network. most of my time has been spent at the northfield office where i am now based holding the position of senior manager within the company. i am passionate about property and thrive on providing clients with the very best customer service during their move .
natalie is assistant manager of the highly successful northfield office and joined robert oulsnam and company at the start of 2010. natalie is an experienced sales negotiator having gained previous experience with a large corporate estate agent, she prides herself in delivering the best customer service experience she possibly can. natalie has a real flare for sales and a good knowledge of the local and surrounding areas. in her spare time natalie enjoys going to the cinema and theatre, eating out and reading. she also has a keen interest in keeping fit which includes walking in the lickey hills, swimming and yoga. the rest of her time is spent socialising with family and friends .
gary is sales manager and valuer for our highly successful northfield office and has many years' experience in the industry. gary began his career with robert oulsnam and company at northfield office, gained further experience managing both corporate and independent estate agencies in selly oak and kings norton before returning to our company in 2003. gary and his family are resident in west heath / northfield and gary has a broad range of experience in properties within the catchment area of northfield office to include northfield, west heath, longbridge, kings norton and the bournville village trust estate .
ann has now been with robert oulsnam & company since 1996 and all her time has been spent at northfield office as a sales negotiator. her wide range of experience includes the tough markets of the mid 1990’s together with the boom markets of 1999 to 2004. ann is very well thought of by her colleagues and clients alike and has played a large part in the success and growth of northfield office in recent years .
luke joined the northfield sales office in 2013 and has been with the company for several years. he initially worked at the northfield sales office with the financial advisors helping to process and assist with client’s mortgage applications. luke then went on to work in the company’s busy lettings department for a number of years before deciding to develop a career in sales. he has settled in very well and is enjoying working closely with clients to ensure swift and efficient sales on their properties. in his spare time luke enjoys socialising with friends and family and loves to travel abroad on holidays !
sue joined robert oulsnam & company in 1999 initially administrating for our moseley office before moving to our northfield office. sue previously worked as a secretary in the banking industry and now has over 15 years in the estate agency business. sue has a wealth of knowledge of the area as she lives in the heart of bournville. in her spare time she enjoys spending time with her family, gardening and going to the gym .
having graduated university within the education sector in 2016 nicole decided it was not a career she wished to pursue and became a sales negotiator for a local estate agents. she then went into recruitment as a consultant and established a passion for sales and customer service. having a young daughter nicole decided to balance working life and motherhood by working as part of our administration team here at northfield. living locally and having previously worked within the local area, nicole has a passion for customer service and ensuring both clients and customers have the best experience possible .
john has been a viewing representative at the northfield office since 2011 and has the challenging task of conducting viewings for us on busy saturdays. john lives locally and has a good knowledge of the surrounding area, having previously worked for lloyds tsb for many years as a facilities manager. in his spare time he enjoys a variety of sport particularly football and plays golf regularly. he also enjoys music and keeping fit at his local gym .
tim now heads the pershore road branch and has been with the company since 2007 where he has been involved in most aspects of the business but primarily valuing. having lived locally all his life, he has a broad knowledge of the area and marketplace and is keen to offer clients an exceptional service. outside of work he plays various sports including football, cricket and golf .
sue has been with the pershore road office since 1997 and has 25 years experience in estate agency, giving her a wealth of experience and a vast knowledge of the properties in the local area. sue is a keen negotiator who is always on hand to ensure clients are given the best service and enjoys working as a team member .
declan joined the company in may 2015 having recently returned from a 6 month break travelling north east asia, australia and new zealand. graduating from the university of wolverhampton in 2013 with a ba in sports science, he has just completed the naea qualification. declan has experience working in retail customer service and prides himself on delivering excellent customer service to our clients. in his spare time declan enjoys travelling and playing football .
charlotte joined the company in 2017 having lived in south birmingham all of her life. she prides herself on having excellent knowledge of the local area, whilst looking forward to developing her career in the company. she has worked in customer service for 10 years helping her develop excellent communication and customer service skills. in her spare time she enjoys spending time with her family and friends, whilst building a dedicated and professional career as an estate agent .
lisa has been with the pershore road office since 2012 and enjoys her busy role as administrator. she brings many years administrative experience to the company in both estate agency and surveyors and is looking forward to the challenges ahead! in her spare time lisa enjoys spending time with her family, music and swimming .
eileen has been with the company since 2003 and through her dedicated hard work is now senior sales negotiator / valuer. eileen has proved to be successful in her role as valuer. her charm and charisma appeals to clients and vendors alike, and is always ready to listen .
debbie has been with the sales team since 2007 and has a wealth of experience from retail sales and customer service. debbie is a keen sales negotiator with a friendly approachable nature, and is a patient progress chaser using her customer skills to full potential when dealing with problems which arise between vendor and purchaser .
siobhan has a longstanding family background in estate agency and now values homes and negotiates sales for our redditch office. siobhan spent her early working life as ‘ home designer’ for one of the country’s leading retailers and has a passion for property, interior design and customer service! in her spare time siobhan enjoys spending time with those closest to her including of course her husband steve whom she married in 2016 .
sally ann has been with the company since 1999 and has extensive estate agency experience gaining a wealth of knowledge over the years, especially in the south birmingham area. in her private life sally ann enjoys travelling around the british isles judging and showing dalmatians .
lisa has worked for robert oulsnam & company since 2003. working closely with her branch manager, sally - ann, the company has seen lisa go from strength to strength, enjoying and being very much a part of the offices ongoing success. lisa is very much customer focused offering a friendly, professional service. outside of work lisa is a keen reader, enjoys live music, cycling and mostly spending her spare time with partner and son .
jason is the most recent addition to the rubery team joining us in 2015, he has worked in estate agency for 8 years and brings with him a wealth of experience and knowledge having worked in rubery previously. jason is very customer focused and is very much a peoples person. in his spare time jason enjoys looking after his two maine coon cats. other interests are music and going away with friends & family .
laura joined the company in 2015 as new business manager after working for a specialist letting agent based in oxfordshire for many years. she was promoted to branch manager in 2017 and is responsible for the overall running of the branch and in particular, growing the department through the success of the team. laura loves a challenge both at work and in her spare time. when not at work you can usually find her climbing a mountain or rock face - having a passion for outdoor adventure. she is also an animal lover having 2 lively jack russell terriers and a horse .
samantha joined the company in 2012 as a property manager for our lettings department and since joining has been appointed assistant lettings manager. samantha has gained over 10 years’ experience working within lettings and also in previous roles gained a wealth of knowledge and experience within the customer service industry. in her spare time she likes to attend classic car rally’s, travelling and experiencing new cultures, reading and entertaining .
thomas joined the oulsnam team in 2016 having spent several years working in the rental sector in a variety of different areas across the west midlands. prior to this he worked in customer service and studies media. in his spare time thomas enjoys socialising, cooking, sports and cars .
marie joined our lettings team in 2013 as a lettings negotiator and is since been promoted to senior lettings negotiator carrying out market appraisals and ensures the new business team is a success. she brings to our department great customer service and is a valued member of our team. marie has completed her level 2 nfopp industry qualification and is now a member of a. r. l. a. during her spare time she enjoys setting herself personal goals which include half marathons, 10k runs and obstacle courses.
bromford is a social enterprise providing affordable housing and specialist housing support services . the businesses covers a wide geographical area , predominately central england , which includes the west midlands , shropshire , staffordshire , gloucestershire , cirencester , the cotswolds , northamptonshire , buckinghamshire and some areas of east wales . bromford also incorporates bromford homes , an outright sale business arm providing shared ownership homes to assist private / social renters move onto the property ladder . bromford currently has 28,000 affordable homes and 9,000 people receiving specialist support , meaning the business has more than 60,000 customers across its operating area . 
bromford is a social enterprise providing affordable housing and specialist housing support services. the businesses covers a wide geographical area, predominately central england, which includes the west midlands, shropshire, staffordshire, gloucestershire, cirencester, the cotswolds, northamptonshire, buckinghamshire and some areas of east wales. bromford also incorporates bromford homes, an outright sale business arm providing shared ownership homes to assist private / social renters move onto the property ladder. bromford currently has 28,000 affordable homes and 9,000 people receiving specialist support, meaning the business has more than 60,000 customers across its operating area.
bromford is a social enterprise providing affordable housing and specialist housing support services. the businesses covers a wide geographical area, predominately central england, which includes the west midlands, shropshire, staffordshire, gloucestershire, cirencester, the cotswolds, northamptonshire, buckinghamshire and some areas of east wales. bromford also incorporates bromford homes, an outright sale business arm providing shared ownership homes to assist private / social renters move onto the property ladder. bromford currently has 28,000 affordable homes and 9,000 people receiving specialist support, meaning the business has more than 60,000 customers across its operating area.