virgin mobile uk
the deal still has to be signed off by t - mobile, whose uk network virgin mobile uses .
o2 uk, hutchison 3g uk (three uk), virgin media, ck hutchison (formerly hutchison whampoa), sky (incl. easynet and uk online) ,
- - virgin mobile is the uk' s largest mobile virtual network operator. since its launch in november 1999, virgin mobile has more than 4 million customers .
there are currently five mnos operating in the uk, namely: 3; 02; orange; vodafone and t - mobile. there are however nine mvnos currently operating in the uk, namely: bt, easymobile. com, onetel mobile, fresh mobile, tesco mobile, toucan mobile, m & s mobile, virgin mobile and sainsbury' s mobile .
virgin mobile holdings (uk) [ plc ] (virgin mobile) is a mobile virtual network operator (mvno) which provides mobile telecommunications services in the uk. it uses the virgin name under licence from virgin enterprises. as an mvno, it does not have an allocation of radio spectrum, so provides mobile communications services over t - mobile' s network. virgin mobile controls the retail pricing, customer management and billing. virgin [ mobile' s ] uk turnover in the year ending 31 march 2005 was £521. 3m .
german - owned cellphone group t - mobile is to sell its 50% stake in uk mobile phone joint venture virgin mobile, paving the way for a flotation .
uk' s fastest widely available broadband / download speed: virgin media vs major uk isps advertised max download speeds .
virgin mobile is jointly owned by sir richard branson' s virgin group and deutsche telekom' s t - mobile .
team means the virgin mobile customer service team. our contact details are 03456000789 * or 789 from your virgin mobile .
t - mobile uk managing director brian mcbride said :
this is a great deal for t - mobile, for virgin and for virgin mobile. it provides substantial benefits for all parties .
virgin' s entrepreneur boss richard branson has been keen to prepare virgin mobile, the uk' s fifth - largest mobile phone group, for a stock market debut .
t - mobile is now freed from paying monthly
marketing support
fees to virgin mobile .
t - mobile launched a court case against both virgin and virgin mobile in 2002 with the aim of terminating their joint venture .
virgin media offers mobile phone, television, broadband internet and phone service over the cable network. virgin media is part of ntl: telewest. virgin' s mobile service is available under the virgin mobile brand, which operates as a mobile virtual network operator using the t - mobile and orange networks .
credit agreement means a 24 month consumer credit agreement entered into between you and virgin media mobile finance limited for the purchase of a mobile device from virgin mobile telecoms limited .
virgin mobile was the world’s first virtual mobile operator when it launched in 1999. it is one of the largest mvnos in the uk with 3 million subscribers .
virgin media has launched its first 4g tariffs, the last major uk network to offer high - speed mobile internet plans .
peter kelly, managing director of virgin mobile, said: “this winning combination with ee will give virgin mobile even more control and firepower to deliver innovative services to the uk mobile market. virgin mobile customers want fast speeds, flexibility and plans packed full of data – we’re going to continue to deliver. ”
virgin mobile, the uk - based mobile phone operator controlled by sir richard branson’s virgin group, on tuesday accepted cable group ntl’s takeover offer valued at £962. 4m ($ 1. 7bn) .
it faces new competition from sky mobile alongside the uk’s established networks that also include vodafone and o2 .
“this winning combination with ee will give virgin mobile even more control and firepower to deliver innovative services to the uk mobile market. virgin mobile customers want fast speeds, flexibility and plans packed full of data – we’re going to continue to deliver. ”
it’s worth remembering that virgin mobile was also one of the world’s first virtual mobile operators when it launched in 1999 .
µ calls to mobile numbers: unlimited calls to mobile numbers in the uk are included if mobile numbers have been active in the previous 90 days (i. e. a chargeable call, text or data session has been made). call categories are aligned with your home phone talk plan. re - dial before 60 minutes to avoid call charges. fair usage policy applies. uk mobiles consist of numbers routed through the uk by a uk mobile operator. mobile numbers routed outside the uk will incur a charge .
graeme oxby, executive director of home phone and mobile at virgin media said: “virgin media customers already enjoy the uk’s fastest broadband and the most advanced tv services, now they’ll benefit from enhanced mobile coverage too. ”
@ daingeanrob @ virginmediaie having issues with virgin mobile in sligo also. no network
virgin counter - sued, accusing t - mobile of not honouring the terms and conditions of their partnership, which, it claimed, restricted virgin mobile' s ability to offer customers more advanced mobile data services .
if you cancel virgin media protect you won’t have access to the mobile rescue service .
by the end of december it had 2. 4 million customers, which virgin mobile says gives it a uk market share of 4. 6% .
some virgin media mobile broadband customers have lost their connections, after becoming the indirect victims of the t - mobile / orange merger .
in return, t - mobile will secure 25% of the proceeds if virgin mobile floats within the next two and a half years .
he was also bullish about the state of the uk mobile market, which has taken a beating over the past year .
unlimited data / minutes / texts for cable customers: unlimited plan is for virgin tv, fibre or home phone customers only, includes unlimited data, and unlimited minutes and texts allowance to inclusive uk numbers for as long as you remain a virgin tv, fibre or home phone customer. includes uk calls to uk landlines (01, 02, 03) & uk mobile networks. jersey, guernsey and isle of man mobiles excluded. uk texts and data only. acceptable use policy applies .
with virgin mobile you get 99% 4g population coverage. nothing’s gonna stop you chatting .
customers on virgin media’s mvno (mobile virtual network operator) are now being given access to the orange mobile phone network in addition to that of the t - mobile network they already use .
britain' s fifth biggest mobile phone operator, virgin mobile, says it has made its first annual profit after its best ever christmas sales period .
deutsche telekom' s stake sale brings to an end a bitter battle over the amount of money t - mobile paid virgin mobile for marketing support .
services means the mobile telephone services offered by virgin mobile including additional services and messaging services where appropriate, which we have agreed to provide to you .
uk charts: jurassic world narrowly misses no. 1 as crash bandicoot holds firm
talk mobile £2: available as an add - on with talk weekends, talk more weekends and talk more evenings and weekends. talk mobile telephone tariffs apply for those customers paying the additional talk mobile £2 monthly subscription. full details of call charges and connection fees are set out in our tariff guide, which can be viewed at: urltoken all calls are subject to a call connection fee of 19 pence. discounted and inclusive mobile calls are to all uk mobiles, excluding other services beginning with 07, such as personal numbering, mobile wifi or paging services etc. uk mobiles consist of numbers routed through the uk by a uk mobile operator. mobile numbers routed outside the uk will incur a charge. you must keep your talk mobile package for at least 30 days. further terms and conditions apply, see urltoken for details .
the deutsche - telekom arm will surrender its virgin mobile holding to virgin group, ending a long - running legal row between the two partners .
sim means a card which contains your virgin mobile phone number and enables you to access our services .
the deal creates the uk’s first media company to offer “quadruple play”, comprising television, broadband and fixed - line and mobile phone services .
virgin spokesman steven day said thursday' s figures showed virgin, which launched three years ago, was the fastest growing mobile network in the world .
uk’s best value network: virgin media awarded
best value network
at 2014, 2015 and 2016 mobile choice consumer awards, decided by public vote among readers of mobile choice magazine. results announced in october each year and valid for one year .
mobile telecommunication services are provided by mobile network operators (mnos) and mvnos. mnos are granted a licence by ofcom to use the radio frequency spectrum and operate full mobile networks. mvnos do not hold licenses themselves but access the mobile network of one or more mnos to provide mobile telecommunications services .
virgin media is a virtual network that piggybacks on t - mobile’s 3g services. however, t - mobile has decommissioned some of its 3g masts in areas that are already covered by orange, leading to some customers being disconnected. the problem affects both virgin mobile customers and those who buy 3g broadband dongles from virgin media .
in november 2016 virgin mobile launched fast 4g in the uk. it combined this with innovative new services that give customers free messaging on whatsapp and facebook messenger and the ability to “rollover” unused data .
ntl offers multi - channel tv, fixed telecommunications services and data services including internet access; while virgin mobile is only active in the provision of retail mobile telecommunications services .
@ navs888 hi @ ring do you have any known issues with your ring doorbell working with virgin media superhub 3 routers in the uk .
virgin mobile is proving to be one of the most formidable companies in the virgin empire, and one of the most dynamic in the telecoms industry .
virgin group chairman richard branson said :
this is an exciting beginning to 2004 for virgin mobile - and it' s going to get even better .
team means the virgin mobile customer service team. our contact details are set out in clause 8. 1 .
team means the virgin mobile customer service team. our contact details are set out in clause 9. 1 .
virgin media and bt today have announced a new five - year mobile virtual network operator (mvno) agreement .
more of the speeds we advertise: ofcom uk home broadband performance, published april 2018 .
opt in by texting your virgin home phone number or your virgin media account number to 789444. then, just top - up at least £10 each month and you’ll get unlimited virgin mobile calls the following month .
2. 1. 2. in any rolling 4 month period, you must spend more days in the uk than the eu – we call this “prevailing domestic presence” (we count each day you connect to our network in the uk as a day in the uk) .
you’ll love being a part of virgin mobile. use these coverage checkers to see what signal is like near you .
@ tiinawilder @ virginmedia just please sort the virgin mobile connection issue which does not seem to affect just me alone .
ntl said in a statement that, having concluded its merger with telewest, the virgin mobile deal would “help transform [ ntl ] from the uk’s leading triple - play cable provider into a national entertainment and communications company, harnessing the powerful virgin consumer champion brand. ”
it means increased coverage for virgin customers, taking advantage of the orange network in places where t - mobile is unavailable .
@ collinson26 @ virginmedia can you help with a virgin mobile sim card issue? i’m having problems with my new one .
customers will be automatically enabled from later this month, although some phones may require a firmware update. the network name ‘virgin’ will be displayed for customers on the standard virgin mobile network, and ‘virgin’2 when roaming onto the orange network .
1. 1 the parties: the services covered by this agreement are provided to you by virgin mobile telecoms limited, trading as virgin mobile, (part of the virgin media group) (registered in england company number 3707664). registered office address: media house, bartley wood business park, hook, hampshire, rg27 9up. our vat number is 591819014. in this agreement, when we say virgin mobile, “we”, “our” or “us” we mean virgin mobile telecoms limited. when we say “you” or “your” we mean you, our customer .
virgin media wifi: [ for cable customers only – for mobile legal line see mobile section ] app requires ios 8 or later or android version 4. 3 or later. available to virgin fibre customers on max. 7 registered devices. wifi connection required. uk only. experience varies by location and number of users. terms and conditions apply .
) - - july 4, 2006 - - ntl incorporated (nasdaq: ntli), the holding company of the ntl: telewest group, which now includes virgin mobile, today announced that having received all necessary court approvals, ntl: telewest' s acquisition of virgin mobile has completed and virgin mobile' s shares have been de - listed from the london stock exchange .
sir richard’s virgin group, owner of a 71. 3 per cent stake in the mobile group, had indicated in january that it would choose the third option, which was then valued lower than the 372p cash offer approved by virgin mobile’s minority shareholders .
@ saadkalim00 @ virginmedia whats wrong with the virgin mobile network. no network on my phone. anyone else having that problem ?
alan gow, managing director of virgin mobile said :
virgin mobile' s growth from a start - up to one of the uk' s most pre - eminent and successful mobile operators in such a short time has been nothing short of meteoric. we' re looking forward to taking the experience, values, and attitude that have got us where we are today and applying them to the challenge of the future: of building with our new colleagues at ntl: telewest a world - class, new virgin company with the most exciting range of communications and entertainment services in the uk .
hopefully the new deal also enables virgin mobile to keep pace with modern developments, particularly as they only recently launched their 4g mobile service and this arguably took far too long to arrive (here) .
a spokesman for virgin media told pc pro that its customers would eventually be granted access to both t - mobile and orange. “as t - mobile and orange integrate their mobile networks, there may be some isolated incidents where signal strength is disrupted, ” the spokesman claimed .
7. active customers are defined by virgin mobile as customers who have made an outbound call or text within the last 90 days .
@ cathybur @ ab _ emergalert didn' t get alert test. doesn' t appear to work with the virgin mobile network .
∆ inclusive calls to landlines: your inclusive landline calls are to uk numbers beginning 01, 02 and 03 .
@ goddesssammy @ virginmedia hi, the virgin mobile signal is down entirely in the sy13 2na are in shropshire. can you please log urgently
general: phones subject to availability. each july your airtime contract will increase in line with the retail price index rate of inflation announced in the april before. plans include uk calls to uk landlines (01, 02, 03) & uk mobile networks. calls & texts to mobiles in jersey, guernsey and isle of man are not covered by your inclusive monthly usage allowance. uk texts and data only. speeds experienced will vary by device and location. peer to peer file sharing prohibited. acceptable use policy applies .
- - in the uk, virgin mobile phones are available direct on 0845 6000 600; on the web at urltoken or on the high street at approximately 6, 000 outlets including virgin mobile stores within virgin megastores, the carphone warehouse, the link, dixons, phones 4u, curry' s, comet, tesco, asda, john lewis, argos, tomo, woolworths, toys r us and ryman plus hundreds of independent mobile phone dealers and are available via shop direct, littlewoods, grattan and empire home shopping channels .
general: phones subject to availability. each july your airtime plan will increase by the retail price index (rpi) rate of inflation announced in april of that year. we’ll give you 30 days’ notice of the exact increase. plans include uk calls to uk landlines (01, 02, 03) & uk mobile networks. calls & texts to mobiles in jersey, guernsey and isle of man are not covered by your inclusive monthly usage allowance. uk texts and data only. speeds experienced will vary by device and location .
8. 1 contact us: if you have a complaint or query about our services, you can contact us at any time by calling the team on 0345 6000 789 (789 from your virgin mobile handset) in the uk, by writing to us at virgin mobile, the team, po box 333 matrix court, swansea, sa7 9zj or by emailing us through our website which is www. virginmobile. co. uk. we will try to resolve your query or dispute as quickly as possible .
1. this agreement is between you and virgin mobile telecoms limited (part of the virgin media group of companies) which is registered in england under company number 3707664. our registered office is at media house, bartley wood business park, hook, hampshire rg27 9up. our vat number is 591819014. in this agreement, whenever we say “virgin mobile”, “we”, “our” or “us” we mean virgin mobile telecoms limited. when we say “you” or “your” we mean you, our customer .
because virgin mobile is a private business, it does not have to publish its figures to the same detail as its publicly - quoted competitors .
both orange and t - mobile are part of the everything everywhere joint venture .
- - ntl offers a wide range of communications and entertainment services to more than 5 million residential customers. ntl' s networks can service more than 12 million homes - 50% of uk households - and 85% of uk businesses .
services means the mobile telephone services offered by virgin media including additional services and messaging services where appropriate, which we have agreed to provide to you .
2. the acquisition of virgin mobile will take place through ntl incorporated and ntl investment holdings limited (a wholly owned subsidiary of ntl incorporated) .
1. 1 the parties: the services covered by this agreement are provided to you by virgin mobile telecoms limited (part of the virgin media group) is registered in england company number 3707664. registered office address: media house, bartley wood business park, hook, hampshire, rg27 9up. our vat number is 591819014. in this agreement, when we say virgin mobile, we, our or us we mean virgin mobile telecoms limited. when we say you or your we mean you, our customer .
the mnos currently serve over 90 per cent of active mobile customers (see note 7) and virgin mobile' s share of those customers is 6. 4 per cent, while the remaining mvnos hold 3. 6 per cent .
european officials now have until 15 may to decide whether to approve or reject the acquisition of o2 uk by ck hutchison .
if you bought your mobile online, your account would have been set up then .
sign up for the mobile newsletter and get the best of urltoken in your inbox .
sim means the sim card which contains your virgin mobile phone number and enables you (together with a handset or other equipment) to access our services .
1. 1 the parties: the services covered by this agreement are provided to you by virgin mobile telecoms limited (company number 3707664). our registered office address is media house, bartley wood business park, hook, hampshire, rg27 9up. our vat number is 591819014. in this agreement, when we say “virgin mobile”, “we”, “our” or “us” we mean virgin mobile telecoms limited. when we say “you” or “your” we mean you, our customer .
roaming is an additional service that allows you to access the services on a network belonging to another operator outside of the uk .
ck hutchison, owner of the british mobile operator three uk, is said to have inked deals worth a total gbp3 billion (usd4. 2 billion) offering network capacity to both sky and virgin media as it seeks to gain approval for its acquisition of rival cellco o2 uk. according to british broadsheet the telegraph, the sky and virgin media’s capacity deals are designed to help persuade regulators that competition in the uk mobile sector will be preserved in the wake of proposed merger, though it has been suggested that the hong kong - based firm’s failure to strike a deal for the sale of assets which would enable the creation of a fourth fully - fledged network operator could yet stymie its acquisition plans .
pay as you go: jam packs are valid for 30 days from the point of purchase or until used if sooner. packs will auto - renew every 30 days if the customer account has sufficient airtime balance. your existing pack will auto - renew unless you have cancelled it or have told us that you wanted to change it. 3g data only. minutes for uk landlines (beginning 01, 02, 03) & uk mobile networks. person - to - person uk texts only (delivery notifications excluded). uk allowance of minutes, texts and data can be used in the eu at no extra cost subject to fair use limits. register online to change packs, top - up and make the most out of virgin mobile, visit urltoken .
@ storiesofjohnny @ hsbc _ aus hsbc online banking app from the google play store. android phone, virgin mobile sim. doesn' t work ...
@ meg _ gib @ virginmedia my virgin mobile sim isn’t working and i’m in amsterdam! please help, it says no service and my roaming is on .
- - on 3 march 2006 ntl incorporated completed a merger with telewest global, inc. creating the uk' s largest provider of residential broadband and the uk' s leading provider of triple play services. the company operates under the name of ntl incorporated .
pay as you go: account must be in credit to join big talk or big data & texts. plan changes by agreement only. previous top ups will not count towards monthly rewards. total monthly top - ups value determines reward. rewards added on the first day of the month following top - up & valid for one month or until used if sooner. minutes for uk landlines (beginning 01, 02, 03) & uk mobile networks. person - to - person uk texts only (delivery notifications excluded .) uk data only. registration required - visit urltoken. payg service terms apply .
you can also buy virgin media protect if you and the mainauthorised user of the device are resident in the uk. if at any time you or the authorised user are no longer going to be resident in the uk, you need to contact us using the details above and let us know. your cover will be automatically cancelled .
together, the virgin mobile acquisition and licensing agreement will make ntl: telewest a powerful new force in the fast - changing communications and entertainment industry and provide consumers with their first opportunity to buy a' quadruple - play' of competitively priced tv, internet and fixed and mobile telephony services from a single operator through one of the uk' s most trusted brands. as the uk' s digital revolution gathers pace, the deal will also position the company to exploit the growing demand for converged products and services .
be even smarter – get your tickets sent straight to your mobile device, when you book through our app or when you book an e - ticket (mobile barcode ticket) .
6. the road to fixed - mobile substitution starts with 3g, analysys, 2004 .
ntl shares have, however, gained 23 per cent since, lifting the values of the stock - based options. the number of shares offered for each virgin mobile share has also been adjusted since january following the closing of ntl’s $ 6bn merger with uk cable rival, telewest, last month .
virgin media is a mobile virtual network operator (mvno) that uses ee' s network to provide its service, and already offers 4g tariffs to business customers .
talk more anytime: zero - rated tariff applies to the first hour of direct - dialled local and national geographic voice calls only (numbers beginning 01, 02 and 03), uk mobile numbers, 0870 and 0845 numbers. excludes indirect access, dial - up internet, other non - geographic numbers, 070 personal numbering, and 076 paging charge - bands. uk mobiles consist of numbers routed through the uk by a uk mobile operator. mobile numbers routed outside the uk will incur a charge. re - dial before 60 minutes to avoid call charges. calls over 60 minutes will be charged at standard rates, except for calls to mobiles which will be charged at 5p per minute. charges apply outside of inclusive minutes fair usage policy applies. 0870 and 0845 numbers subject to a shared limit of 1000 minutes or 150 calls per rolling 30 day period. full details of call charges / connection fees set out in our tariff guide at urltoken .
as a result of this transaction ntl and virgin mobile will cease to be distinct. the uk turnover of virgin mobile exceeds £70 million, so the turnover test in section 23 (1) (b) of the enterprise act 2002 (the act) is satisfied. the oft therefore believes that it is or may be the case that arrangements are in progress or in contemplation which, if carried into effect, will result in the creation of a relevant merger situation .
virgin mobile shares, which closed at 387p on monday, were down 7p in early london trade on tuesday. ntl shares closed at $ 29. 11 on monday .
after months of discussions, rejected offers and financial revisions, the terms of communications giant ntl' s acquisition of virgin mobile have finally been agreed upon by all parties .
virgin tv v6 box: there is a £99. 95 fee for existing customers taking their first virgin tv v6 plus £20 set up fee. virgin tv v6 box free to new customers taking their first virgin tv v6, but the £20 set up fee applies. new vip customers get second virgin tv v6 box for free (plus £20 set up fee). additional virgin tv v6 boxes are available for £49. 95 plus £20 set up fee .
authorised user of the device are resident in the uk. if at any time you or the authorised user are no longer going to be resident in the uk, you need to contact us using the details above and let us know. your cover will be automatically cancelled .
sim means the sim card which contains your virgin mobile phone number and enables you (together with a handset or other equipment) to access our services. tariff table means virgin mobile’s current list of charges and prices which is updated from time to time and available on our website, in our latest catalogue, or from our team upon request .
“we understand that not having a mobile signal at home can be inconvenient and will offer alternatives wherever possible. we’re working with everything everywhere [ the new company formed by the t - mobile / orange merger ] to ensure any customer disruption is minimal and, as the network integration is completed, all virgin media customers stand to benefit from improved nationwide mobile coverage. ”
@ coppers96 any virgin media users today experiencing issues... ...
@ thesearethedamn @ virginmedia is virgin media internet down in b31 area. in birmingham
mobile rescue, the app and helpline that connects you to tech experts who can help with your phone frustrations (please see the mobile rescue terms and conditions of use below for further details) .
talk more weekends: zero - rated tariff applies to the first hour of direct - dialled local and national geographic voice calls only (numbers beginning 01, 02 and 03), uk mobile numbers, 0870 and 0845 numbers starting within the weekend (all day saturday and sunday) periods. excludes indirect access, dial - up internet, other non - geographic numbers, 070 personal numbering, and 076 paging charge - bands. uk mobiles consist of numbers routed through the uk by a uk mobile operator. mobile numbers routed outside the uk will incur a charge. re - dial before 60 minutes to avoid call charges. calls over 60 minutes will be charged at standard rates, except for calls to mobiles which will be charged at 5p per minute. charges apply outside of inclusive minutes fair usage policy applies. inclusive 0870 and 0845 numbers subject to a limit of 1000 minutes or 150 calls per rolling 30 day period. full details of call charges / connection fees set out in our tariff guide at urltoken
commenting on the transaction, ntl: telewest' s ceo steve burch said :
this is a transformational deal for ntl: telewest and good news for uk consumers. virgin mobile has a justified reputation for being one of the country' s most customer - focused companies. this combined with ntl: telewest' s portfolio of competitively - priced, cutting edge products, will create a formidable competitor in the uk' s fast changing communications and entertainment industries .
4. sms: text messages sent using mobile broadband will be charged at the standard rate applicable .
9. 1 contact us: if you have a complaint or query about our services, you can contact us at any time by calling the team on 0345 6000 789 * (789 from your virgin mobile handset) in the uk, or by writing to us at virgin mobile, the team, po box 333 matrix court, swansea, sa7 9zj. we will try to resolve your query or dispute as quickly as possible. if you have a complaint about your mobile insurance you should contact the virgin media protect team at asurion by calling 0345 030 32914 * (open 8am - 9pm monday - friday, 9am - 6pm weekends (closed bank holidays), emailing virginmedia @ urltoken or writing to: virgin media protect, po box 71012, london, w4 9fw .
2. if you have a complaint or question about your mobile insurance you could contact the virgin media protect team at asurion on 0345 030 32914 *. you can email virginmedia @ urltoken or write to virgin media protect, po box 71012, london w4 9fw .
regarding the alleged deals, it is understood that sky has agreed to acquire 20% of the enlarged capacity of the combined three uk / o2 uk network for more than a decade, should the merger be allowed. while the alternative broadband and pay - tv provider plans to launch a mobile service this year regardless of the outcome of the three uk / o2 uk deal, already having a wholesale deal with o2 in place, it is believed that the new agreement with ck hutchison will allow sky to cut its costs. meanwhile, virgin media is said to have agreed that it could take a further 10% of the merged network capacity, though it is noted in the report that this deal is not a formal part of the package of concessions submitted to competition watchdogs .
roaming is an additional service that allows you to access the services on a network belonging to another operator, usually in a foreign country. services means the mobile telephone services offered by virgin mobile including additional services and messaging services where appropriate, which we have agreed to provide to you .
some smaller mvnos such as talktalk mobile are yet to provide 4g services, although virgin media is the last of the big players to switch on a high - speed service for consumers .
@ laurensgrammy i have tried to get help on my virgin mobile phone since i purchased it. so at year' s end, they canceled me and said there is no service .
talk more evenings & weekends: zero - rated tariff applies to the first hour of direct - dialled local and national geographic voice calls only (numbers beginning 01, 02 and 03), uk mobile numbers, 0870 and 0845 numbers starting within the evening (7pm to 7am) and weekend (all day saturday and sunday) periods. excludes indirect access, dial - up internet, other non - geographic numbers, 070 personal numbering, and 076 paging charge - bands. uk mobiles consist of numbers routed through the uk by a uk mobile operator. mobile numbers routed outside the uk will incur a charge. re - dial before 60 minutes to avoid call charges. calls over 60 minutes will be charged at standard rates, except for calls to mobiles which will be charged at 5p per minute. charges apply outside of inclusive minutes fair usage policy applies. 0870 and 0845 numbers subject to a shared limit of 1000 minutes or 150 calls per rolling 30 day period. full details of call charges / connection fees set out in our tariff guide at urltoken .
mobile hotspot, vpn & p2p: mobile hotspot limited to applicable allotment on the unlimited plans. other plans, usage draws from high - speed data allotment and limited to 2g speeds once monthly allotment reached .
for virgin trains tickets, we’ve got some nifty options. from november 2016 you can now add your e - ticket to your apple wallet. if apple wallet isn’t your thing, use our mobile app to access your e - ticket. not feeling appy? then just open your e - ticket pdf on your mobile to use (remember to keep your mobile charged)! select' e - ticket (mobile barcode ticket)' option when you book and you’ll be e - ticket ready .
tariff table means virgin mobile’s current list of charges and prices which is updated from time to time and available on our website, in our latest catalogue, or from our team upon request .
if the supplies of fixed and mobile telecommunications services are considered together, then ntl' s share of call volumes comes to around 9. 8 per cent, while virgin [ mobile ] stands at 0. 4 per cent with bt holding around 52. 2 per cent (see note 9) .
with virgin mobile you' re not a customer, you' re a member! and members get exclusive deals, a shot at vip access and one - of - a - kind experiences .
11. 7 law: this agreement is to be interpreted in accordance with the laws of england and each of us agrees to only bring legal actions about this agreement in a uk court. information correct as of july 2012. for the most up to date information please see www. virginmobile. co. uk .
9. 1 contact us: if you have a complaint or query about our services, you can contact us at any time by calling the team on 0345 6000 789 * (789 from your virgin mobile handset) in the uk, by writing to us at virgin mobile, the team, po box 333 matrix court, swansea, sa7 9zj or by emailing us through our website from the “contact us” page. . we will try to resolve your query or dispute as quickly as possible. if you have a complaint about your mobile insurance you should contact the virgin media protect team at asurion by calling 0345 030 32914 * (open 8am - 9pm monday - friday, 9am - 6pm weekends (closed bank holidays), emailing virginmedia @ urltoken or writing to: virgin media protect, po box 71012, london, w4 9fw .
ntl (see note 2) proposes to acquire the entire share capital of virgin mobile and will enter into a separate agreement with virgin enterprises for a 30 year licence to use the virgin name in respect of its supply of multi - channel tv, internet access and telecommunications services. ntl notified this transaction on 7 march 2006, the administrative deadline expires on 8 may 2006 .
previously there had been some speculation that virgin media might seek to swap their mvno setup to use a different network, which was partly fuelled by the operator’s concern over bt ’s £12. 5bn merger with ee (i. e. bt is now virgin’s arch rival in both the fixed line and mobile space, not to mention tv). last year’s failure by three uk and o2 to secure a similar merger may have also impacted their decision .
@ itskirstyyy i have no internet and virgin media says it will be fixed at 4pm .
f - secure with virgin mobile offer: not available on blackberry. current retail price £79. 99, see urltoken. up to 5 devices. ends after 12 months unless you opt to continue .
it’s not all about our great value deals and flexible plans we keep you connected at home, at work, and on holiday. just more reasons why you’ll love being a part of virgin mobile .
although these apps don' t consume huge amounts of data, 42% of british mobile users continue to spend an extra £40 per year on out - of - tariff mobile charges - so every little helps .
the new combined company will be re - branded within the next twelve months, and whilst the existing management of virgin mobile will retain their positions, a marketing director from the firm will move to ntl following the completion of the deal, to offer virgin' s brand experience to the company .
the evidence the oft has found suggests that a hypothetical increase in the price of fixed line calls may lead to partial but not total substitution to mobile telecommunications services. it is possible that as prices for mobile calls fall, more customers would chose to switch from fixed line telecommunications to mobile telecommunications services. however as no competition issues arise whether or not fixed and mobile telecommunications services fall within the same economic market, it is therefore unnecessary to reach a conclusion .
personal information will only be transferred to locations outside of the uk and the eu where permissible legal structures exist or where the country is deemed “adequate” by the eu commission .
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under a previous agreement, ntl: telewest has also entered into a licensing arrangement with virgin enterprises permitting use of the virgin brand for ntl: telewest' s full portfolio of consumer services .
shropshire - based pc pro reader crawford coulson lost his virgin connection in the middle of december. when he contacted virgin’s customer services for an explanation, he was told “the postcode you have supplied is one of the areas in which the t - mobile signal has been removed and the orange signal has taken over” .
freestyle contracts: based on either a 24 or 36 month interest free consumer credit agreement provided by virgin media mobile finance limited and a 30 day rolling pay monthly airtime contract with virgin mobile telecoms limited. credit check & payment by direct debit required. you must pay off your loan in full in order to upgrade your handset. 0% apr representative. prices shown require ebilling. for paper bills add £1. 50 per month .
- - virgin mobile employs approximately 1, 500 staff at three sites in trowbridge, london and daventry, and has an outsourced customer service centre operated by approximately 200 staff in middlesbrough and approx 50 staff in johannesburg .
the press release suggests that the new deal will provide virgin media with “ increased flexibility ” to grow its virgin mobile operation and launch new services, which suggests that they’ve hammered out some attractive terms. as such today’s deal is a replacement rather than an extension to the original agreement, which will run until 2021 .
mobile phone insurance covering loss, theft and damage (please see the insurance terms and conditions below for further details) .
fixed and mobile services are offered on a national basis and the geographic frame of reference is therefore considered to be national .
in a conference call with reporters, steve burch, ntl chief executive, commented :
virgin mobile is going to stay quite independent for the next year. my first priority is the integration of telewest and ntl .
views from third parties were mixed as to the extent of substitutability between fixed and mobile telecommunications services. however, regardless of the exact frame of reference, the parties' shares of supply are small (as is the increment to ntl' s share of supply) and there remain a number of strong competitors providing mobile and fixed telecommunications services. ntl and virgin mobile may also be potential competitors however there will remain other competitors who pose stronger competitive constraints on the parties .
from student magazine in 1968 to virgin active singapore in 2013 - this is our story ...
you' ve selected a virgin trains east coast route. let' s head over to their site
talk more international anytime: zero - rated tariff applies to the first hour of direct - dialled uk local and national geographic voice calls only (numbers beginning 01, 02 and 03), uk mobile numbers, 0845 and 0870, and other numbers beginning with 08, and calls to 30 international landline destinations as follows - australia, austria, belgium, canada, china, cyprus, denmark, france, germany, greece, hong kong, hungary, india, ireland, israel, italy (including vatican city), japan, luxembourg, malaysia, netherlands, new zealand, norway, poland, portugal, singapore, spain, sweden, switzerland, thailand and usa (also includes calls to mobiles in china, india, singapore and thailand). excludes indirect access, dial - up internet, other non - geographic numbers, 070 personal numbering, and 076 paging charge - bands. uk mobiles consist of numbers routed through the uk by a uk mobile operator. mobile numbers routed outside the uk will incur a charge. re - dial before 60 minutes to avoid call charges. calls over 60 minutes will be charged at standard rates, except for calls to mobiles which will be charged at 5p per minute. charges apply outside of inclusive minutes fair usage policy applies. 08 numbers subject to a limit of 1000 minutes or 150 calls per rolling 30 day period. full details of call charges / connection fees set out in our tariff guide at urltoken .
commenting on thursday' s figures, sir richard said :
2002 was the best year in virgin mobile' s history; the year in which it truly proved to be the great success we always knew it would be .
8. 5 unlocking your handset: our handsets are sold to you unlocked. if for any reason you need help unlocking a handset please contact the team on 0345 6000 789 * (789 from your virgin mobile handset) .
do more with less. access digital platforms designed for public sector collaboration and compliance. we helped build the uk public services network used by many local authorities. benefit from our expertise .
this transaction does not give rise to any horizontal overlaps if fixed and mobile telecommunications services are considered to be in separate markets .
12. 7 law: this agreement is to be interpreted in accordance with the laws of england and each of us agrees to only bring legal actions about this agreement in a uk court .
virgin media offered to supply the pc pro reader with a landline connection until service resumed in his area .
4. some mobile handsets may not be able to receive our services; this may occur where the above technical factors prevent this or where a mobile handset is locked to a different network. & nbsp; our services are available only on mobile handsets which we have approved for use on the network. & nbsp; & nbsp; for roaming the terms at clause d. 8 apply .
calls to other non - geographic numbers: freephone calls starting 0800 or 0808 are free from mobiles. calls to 070 numbers will cost you up to £2. 50 a minute in the uk .
9. the parties confirmed to the oft that ntl and virgin [ mobile ] combined would not hold a post transaction share in any sub - segment which would be higher than these figures and the oft has found no evidence to the contrary .
virgin mobile' s board of directors rejected ntl' s initial offer of 323p per share in december last year, citing an undervaluing of the company' s worth and a lack of benefit for minority shareholders as the reason for their decision .
instead virgin has offered a sideswipe to the competition in the form of free whatsapp and facebook messenger usage .
just search for virgin media manage on the google play store on your android phone or use the link below .
team means the virgin media customer service team. our contact details are set out in clause 9. 1 .
@ jason1032 @ virginmedia virgin media outage id: f006253109. how about issuing us with # virginmobile 4g hotspots ?
@ nicksnelling @ virginmedia virgin media you are a shambles days with no tv or internet. please update! !
@ ciarawoods _ x is anyone else’s virgin media wifi connection not working? i’m losing the will to live .
simply call your current provider a call and ask for your pac code. then call us free on 789 from your new virgin mobile phone when it arrives, give us your pac code and our number transfer fairies will do the rest for you .
how it works: in any day, after you have made 5 minutes of calls and sent 5 text messages that originate in the uk to either uk landlines (that' s numbers beginning 01 or 02) or to virgin media and other uk mobile telephone numbers (we refer to all of these as qualifying numbers) then the next 5 minutes of calls and the next 5 text messages that you send to qualifying numbers that same day will be free. your 5 minutes of free calls and your 5 free text messages per day are called your free allowance. you may earn free calls without the need to send 5 texts in a day and may earn free texts without the need to make 5 minutes of calls in a day. calls to call forwarding services (that' s numbers beginning 07744 and 07755) do not count as qualifying numbers and are excluded .
* calls to 03 numbers cost the same as calls to uk landlines starting 01 and 02. call charges apply when calling from abroad. to find out more about the cost of using your phone abroad visit
4. we connect the mobile handset to the network for your use. & nbsp; if you cease to use the mobile handset you will still be obliged to make payments due for your airtime plan. & nbsp; in instances where the mobile handset is lost or stolen either with or separately to the sim as described above, you must advise the team. we suggest you ensure appropriate insurance cover is in place.
virgin mobile , also known as mobile from virgin media , is a mobile phone service provider operating in the united kingdom , and a subsidiary of virgin media . the company was launched by virgin group in 1999 as the world 's first mobile virtual network operator ( mvno ) . as a virtual network operator , virgin mobile does not maintain its own network , but instead has contracts to use the existing network of ee ( originally one2one at the time virgin launched ) . ntl : telewest bought virgin mobile on 4 april 2006 and rebranded itself as virgin media on 9 february 2007 . virgin mobile became part of the quadplay of virgin media services and received a new logo in-line with its parent . virgin media was subsequently purchased by liberty global in 2013 . virgin provide pay as you go and contract mobile packages , as well as mobile broadband services . it sells its services directly , as well as through virgin media 's retail stores . on 7 november 2016 , virgin media launched 4g to all their regular customers with new tariffs and an unused monthly data rollover announced , also they would allow users on 4g plans free access to whatsapp and facebook messenger apps by " zero-rating " until their data allowance is used in full . 
virgin mobile, also known as mobile from virgin media, is a mobile phone service provider operating in the united kingdom, and a subsidiary of virgin media. the company was launched by virgin group in 1999 as the world's first mobile virtual network operator (mvno). as a virtual network operator, virgin mobile does not maintain its own network, but instead has contracts to use the existing network of ee (originally one2one at the time virgin launched). ntl: telewest bought virgin mobile on 4 april 2006 and rebranded itself as virgin media on 9 february 2007. virgin mobile became part of the quadplay of virgin media services and received a new logo in-line with its parent. virgin media was subsequently purchased by liberty global in 2013. virgin provide pay as you go and contract mobile packages, as well as mobile broadband services. it sells its services directly, as well as through virgin media's retail stores. on 7 november 2016, virgin media launched 4g to all their regular customers with new tariffs and an unused monthly data rollover announced, also they would allow users on 4g plans free access to whatsapp and facebook messenger apps by " zero-rating " until their data allowance is used in full.
virgin mobile, also known as mobile from virgin media, is a mobile phone service provider operating in the united kingdom, and a subsidiary of virgin media. the company was launched by virgin group in 1999 as the world's first mobile virtual network operator (mvno). as a virtual network operator, virgin mobile does not maintain its own network, but instead has contracts to use the existing network of ee (originally one2one at the time virgin launched). ntl: telewest bought virgin mobile on 4 april 2006 and rebranded itself as virgin media on 9 february 2007. virgin mobile became part of the quadplay of virgin media services and received a new logo in-line with its parent. virgin media was subsequently purchased by liberty global in 2013. virgin provide pay as you go and contract mobile packages, as well as mobile broadband services. it sells its services directly, as well as through virgin media's retail stores. on 7 november 2016, virgin media launched 4g to all their regular customers with new tariffs and an unused monthly data rollover announced, also they would allow users on 4g plans free access to whatsapp and facebook messenger apps by " zero-rating " until their data allowance is used in full.