content: <PAGE>
  
  ================================================================================
  
  
  
                         SECURITIES AND EXCHANGE COMMISSION
                               Washington, D.C. 20549
  
                                 __________________
  
                                      Form 8-K
  
                                   CURRENT REPORT
                        PURSUANT TO SECTION 13 OR 15 (d) OF
                        THE SECURITIES EXCHANGE ACT OF 1934
  
                                   August 9, 2000
  
                  Date of report (date of earliest event reported)
  
                                 __________________
  
                          eGAIN COMMUNICATIONS CORPORATION
               (Exact name of registrant as specified in its charter)
  
                                  _______________
  <TABLE>
  <S>                                        <C>                                   <C>
  Delaware                                 0-30260                                 77-0466366
  (State of Incorporation)            (Commission File Number)          (I.R.S. Employer Identification No.)
  </TABLE>
  
                                  _______________
  
  
                 455 W. Maude Avenue, Sunnyvale, California  94086
            (Address of principal executive offices, including zip code)
  
                                   (408) 212-3400
                (Registrant's telephone number, including area code)
  
                                 __________________
  
  
  ================================================================================
  <PAGE>
  
  Item 5.  Other Events
  
    On August 9, 2000, eGain Communications Corporation issued a press release
  announcing that it will issue $88,500,000 6.75% Convertible Preferred Stock.
  Investors will also receive warrants to purchase approximately 3.8 million
  shares of common stock at $9.25 per share.  A copy of the press release is
  attached hereto as Exhibit 99.1 and is incorporated herein by this reference.
  
  
  Item 7.    Financial Statements, Pro Forma Financial Information and Exhibits
  
  <TABLE>
  <CAPTION>
  
       (c)  Exhibits:
  
            Exhibit Number                                             Description
          -----------------           ----------------------------------------------------------------------------
  <S>                                 <C>
               99.1                   Press Release, dated August 9, 2000 (filed herewith)
  </TABLE>
  
                                         1
  <PAGE>
  
                                     SIGNATURES
  
    Pursuant to the requirements of the Securities Exchange Act of 1934, the
  registrant has duly caused this report to be signed on its behalf by the
  undersigned, hereunto duly authorized.
  
                                      eGAIN COMMUNICATIONS CORPORATION
  
                                      By:   /s/  Harpreet Grewal
                                      --------------------------------------------
                                                 Harpreet Grewal
                                              Chief Financial Officer
  
  August 9, 2000
  
                                         2
  <PAGE>
  
                                 INDEX TO EXHIBITS
  
   Exhibit Number                         Description
  ----------------   ----------------------------------------------------------
       99.1          Press Release, dated August 9, 2000 (filed herewith)
  
                                         3
metadata_documents: [{"type": "8-K", "sequence": "1", "filename": "0001.txt", "description": "FORM 8-K", "secsgml_size_bytes": 3398}]
metadata_filer: {"company-data": {"conformed-name": "EGAIN COMMUNICATIONS CORP", "cik": "0001066194", "assigned-sic": "7372", "irs-number": "770466366", "state-of-incorporation": "DE", "fiscal-year-end": "1231"}, "filing-values": {"form-type": "8-K", "act": "34", "file-number": "000-30260", "film-number": "690007"}, "business-address": {"street1": "455 W MAUDE AVE", "city": "SUNNYVALE", "state": "CA", "zip": "94086", "phone": "4082123400"}, "mail-address": {"street1": "455 W MAUDE AVE", "city": "SUNNYVALE", "state": "CA", "zip": "94086"}}
text: ================================================================================
  
                         SECURITIES AND EXCHANGE COMMISSION
                               Washington, D.C. 20549
  
                                 __________________
  
                                      Form 8-K
  
                                   CURRENT REPORT
                        PURSUANT TO SECTION 13 OR 15 (d) OF
                        THE SECURITIES EXCHANGE ACT OF 1934
  
                                   August 9, 2000
  
                  Date of report (date of earliest event reported)
  
                                 __________________
  
                          eGAIN COMMUNICATIONS CORPORATION
               (Exact name of registrant as specified in its charter)
  
                                  _______________
  Delaware                                 0-30260                                 77-0466366
  (State of Incorporation)            (Commission File Number)          (I.R.S. Employer Identification No.)
  _______________
  
                 455 W. Maude Avenue, Sunnyvale, California  94086
            (Address of principal executive offices, including zip code)
  
                                   (408) 212-3400
                (Registrant's telephone number, including area code)
  
                                 __________________
  
  ================================================================================
  Item 5.  Other Events
  
    On August 9, 2000, eGain Communications Corporation issued a press release
  announcing that it will issue $88,500,000 6.75% Convertible Preferred Stock.
  Investors will also receive warrants to purchase approximately 3.8 million
  shares of common stock at $9.25 per share.  A copy of the press release is
  attached hereto as Exhibit 99.1 and is incorporated herein by this reference.
  
  Item 7.    Financial Statements, Pro Forma Financial Information and Exhibits
  (c)  Exhibits:
  
            Exhibit Number                                             Description
          -----------------           ----------------------------------------------------------------------------
  99.1                   Press Release, dated August 9, 2000 (filed herewith)
  1
  SIGNATURES
  
    Pursuant to the requirements of the Securities Exchange Act of 1934, the
  registrant has duly caused this report to be signed on its behalf by the
  undersigned, hereunto duly authorized.
  
                                      eGAIN COMMUNICATIONS CORPORATION
  
                                      By:   /s/  Harpreet Grewal
                                      --------------------------------------------
                                                 Harpreet Grewal
                                              Chief Financial Officer
  
  August 9, 2000
  
                                         2
  INDEX TO EXHIBITS
  
   Exhibit Number                         Description
  ----------------   ----------------------------------------------------------
       99.1          Press Release, dated August 9, 2000 (filed herewith)
  
                                         3