old_contents: from celery import task
  from celery.utils.log import get_task_logger
  
  from go_http.send import HttpApiSender
  from go_http.contacts import ContactsApiClient
  from besnappy import SnappyApiSender
  
  import control.settings as settings
  
  logger = get_task_logger(__name__)
  
  
  @task()
  def send_helpdesk_response(ticket):
      # Make a session to Vumi
      sender = HttpApiSender(
          account_key=settings.VUMI_GO_ACCOUNT_KEY,
          conversation_key=settings.VUMI_GO_CONVERSATION_KEY,
          conversation_token=settings.VUMI_GO_ACCOUNT_TOKEN
      )
      # Send message
      response = sender.send_text(ticket.msisdn, ticket.response)
      ## TODO: Log outbound send metric
      return response
  
  @task()
  def create_snappy_ticket(ticket):
      # Make a session to Snappy
      snappy_api = SnappyApiSender(
          api_key=settings.SNAPPY_API_KEY,
          api_url=settings.SNAPPY_BASE_URL
      )
      # Send message
      subject = "Support for %s" % (ticket.msisdn)
      snappy_ticket = snappy_api.create_note(
          mailbox_id=settings.SNAPPY_MAILBOX_ID, 
          subject=subject, 
          message=ticket.message, 
          to_addr=None, 
          from_addr=[{"name": ticket.msisdn, "address": settings.SNAPPY_EMAIL}]
      )
      ticket.support_nonce = snappy_ticket
      ticket.save()
      update_snappy_ticket_with_extras.delay(snappy_api, ticket.support_nonce,
                                             ticket.contact_key, subject)
      ## TODO: Log ticket created metric
      return True
  
  @task()
  def update_snappy_ticket_with_extras(snappy_api, nonce, contact_key, subject):
      # Gets more extras from Vumi and creates a private note with them
      contacts_api = ContactsApiClient(auth_token=settings.VUMI_GO_API_TOKEN)
      contact = contacts_api.get_contact(contact_key)
      extra_info = ""
      for extra in settings.SNAPPY_EXTRAS:
          extra_info += extra + ": " + contact["extra"][extra] + "\n"
      if extra_info != "":
      # Send private note
          snappy_ticket = snappy_api.create_note(
              mailbox_id=settings.SNAPPY_MAILBOX_ID, 
              subject=subject, 
              message=extra_info, 
              to_addr=[{"name": "Internal Information", "address": settings.SNAPPY_EMAIL}],
              ticket_id=nonce,
              scope="private",
              staff_id=settings.SNAPPY_STAFF_ID
          )
      return True
  
  
new_contents: from celery import task
  from celery.utils.log import get_task_logger
  
  from go_http.send import HttpApiSender
  from go_http.contacts import ContactsApiClient
  from besnappy import SnappyApiSender
  
  import control.settings as settings
  
  logger = get_task_logger(__name__)
  
  
  @task()
  def send_helpdesk_response(ticket):
      # Make a session to Vumi
      sender = HttpApiSender(
          account_key=settings.VUMI_GO_ACCOUNT_KEY,
          conversation_key=settings.VUMI_GO_CONVERSATION_KEY,
          conversation_token=settings.VUMI_GO_ACCOUNT_TOKEN
      )
      # Send message
      response = sender.send_text(ticket.msisdn, ticket.response)
      ## TODO: Log outbound send metric
      return response
  
  @task()
  def create_snappy_ticket(ticket):
      # Make a session to Snappy
      snappy_api = SnappyApiSender(
          api_key=settings.SNAPPY_API_KEY,
          api_url=settings.SNAPPY_BASE_URL
      )
      # Send message
      subject = "Support for %s" % (ticket.msisdn)
      snappy_ticket = snappy_api.create_note(
          mailbox_id=settings.SNAPPY_MAILBOX_ID, 
          subject=subject, 
          message=ticket.message, 
          to_addr=None, 
          from_addr=[{"name": ticket.msisdn, "address": settings.SNAPPY_EMAIL}]
      )
      ticket.support_nonce = snappy_ticket
      ticket.save()
      update_snappy_ticket_with_extras.delay(snappy_api, ticket.support_nonce,
                                             ticket.contact_key, subject)
      ## TODO: Log ticket created metric
      return True
  
  @task()
  def update_snappy_ticket_with_extras(snappy_api, nonce, contact_key, subject):
      # Gets more extras from Vumi and creates a private note with them
      contacts_api = ContactsApiClient(auth_token=settings.VUMI_GO_API_TOKEN)
      contact = contacts_api.get_contact(contact_key)
      extra_info = ""
      for extra in settings.SNAPPY_EXTRAS:
          if extra in contact["extra"]:
              extra_info += extra + ": " + contact["extra"][extra] + "\n"
      if extra_info != "":
      # Send private note
          snappy_api.create_note(
              mailbox_id=settings.SNAPPY_MAILBOX_ID, 
              subject=subject, 
              message=extra_info, 
              to_addr=[{"name": "Internal Information", "address": settings.SNAPPY_EMAIL}],
              ticket_id=nonce,
              scope="private",
              staff_id=settings.SNAPPY_STAFF_ID
          )
      return True
  
  
subject: Add if block to stop missing keys blocking updates