text: I received follow-up via email:
  
  "This drive thru has always been confusing. There is a right hand turn off Meadowbank Rd, which enters into the shopping centre parking lot. From there people can queue into Tim Hortons. If you think about how the street map direction is setup now, the passenger side of vehicles would be the side that would be next to the Tim Hortons window."
  
  I then asked for confirmation:
  
  "Just to clarify: do cars make a right-hand turn in the loop after passing the pick-up window? And after exiting the loop, they effectively re-enter the main parking lot, opposite from the Meadowbank Rd turn off, and have to turn right (towards south) to exit to the street?"
  
  And received the following:
  
  "It’s a terrible setup. Yes, after passing the window you’d go right around the loop, then into the main parking lot area toward Independent Grocery, then exit to Meadowbank. You should see it in the morning, cars waiting for Tims have to leave a gap for exiting vehicles or it all bottlenecks. "
  
  And also while I'm here I would like to note that as currently mapped, exiting this parking lot is not possible