This path has been on the map for 11 years, it is clearly used as seen in Strava, an edit that was in all likelyhood based on a survey was done a year-and-a-half ago. It is mapped as an unpaved path. Your user seems to have expected a more maintained path. Would your user not have had this issue if there was more data on the path (smoothness, mtb grade)? If so, do feel free to send me a PM. But there is no real issue here, so I'll close the Note.