Unable to answer "What are the opening hours here?" – Florambiente (Florist) – https://osm.org/node/6689689193 via StreetComplete 57.4:

Florambiente is in the other side (see my hint there). Here is now Caritas Ticino (opening hours: Mon-Fri 09.00-17.30; Sat 10.00-17.00. Website catishop.ch).