ORDER_STATUS = (
    ('progress', 'In Progress'),
    ('canceled', 'Canceled'),
    ('delayed', 'Delayed'),
    ('delivered', 'Delivered')
)

SUPPORT_TICKET_STATUS = (
    ('open', 'Open'),
    ('closed', 'Closed')
)

SUPPORT_TICKET_TYPE = (
    ('website', 'Website problem'),
    ('partner request', 'Partner request'),
    ('complaint', 'Complaint'),
    ('info inquiry', 'Info inquiry')
)

SUPPORT_TICKET_PRIORITY = (
    ('urgent', 'Urgent'),
    ('high', 'High'),
    ('medium', 'Medium'),
    ('low', 'Low')
)