help_message="""
/r <name>  or  /request <name>
Returns all old exams of modules, which contain the <name> String in their name.

/resolve <ticketnumber>
<link1>
<link2>
Above will answer the ticket <ticketnumber> with the german answer text and inserts the links given in the lines after the line break.

/resolve <ticketnumber> en
<link1>
<link2>
Above will answer the ticket <ticketnumber> with the english answer text and inserts the links given in the lines after the line break.
"""