#----------------------------------------------------------------------------------------------------
# Status for Complaint_reg
#---------------------------------------------------------------------------------------------------
NEW=1
PENDING=2
IN PROGRESS=3
RESOLVED=4
CLOSED=5
REOPEN=6

#-----------------------------------------------------------------------------------------------------------
#    Issue Categories
#------------------------------------------------------------------------------------------------------------------
LOGIN_RELATED=1
EXAM_RELATED=2
SITE_COMPLAINTS=3
COURSE_RELATED=4
HALL_TICKET=5
CERTIFICATES=6
PAYMENT_ISSUES=7
REGISTRATION=8
LMS=9
COURSE_MATERIALS=10
PROFILE_RELATED=11