| --- |
| tags: |
| - sentence-transformers |
| - sentence-similarity |
| - feature-extraction |
| - dense |
| - generated_from_trainer |
| - dataset_size:124 |
| - loss:CachedMultipleNegativesRankingLoss |
| base_model: BAAI/bge-base-en-v1.5 |
| widget: |
| - source_sentence: trying to get my domain but don t see any option to claim it. please |
| help to claim the domain with jupitravel. issue update of contact details in udyam |
| registration certificate context the user is requesting an update of the mobile |
| number and email id in the udyam registration certificate. details - udyam registration |
| no udyam-mh- <NUM> - <NUM> |
| sentences: |
| - Startup, Credit and Finance. Fund of Fund scheme of CGTMSE. the fund of fund scheme |
| of cgtmse category encompasses grievances related to the administration of the |
| fund of fund scheme by cgtmse which provides equity or quasi-equity financing |
| to msmes indirectly through venture capital funds aifs or msme-focused investment |
| funds. this category covers a range of issues including situations where msmes |
| have received in-principle approval or are shortlisted by a cgtmse-backed fund |
| but face significant delays or partial disbursement of funds due to internal approvals |
| layered decision-making lack of coordination between the fund manager and cgtmse |
| eligibility and interpretation disputes where msmes are denied funding based on |
| turnover vintage msme definition risk perception despite aligning with the scheme |
| s intended objectives coordination and transparency issues with vc or fund managers |
| including repeated document requests unclear approval authority lack of clarity |
| on valuation funding tranches investment conditions poor communication that leaves |
| msmes uncertain about timelines and outcomes these grievances are rare but high-stakes |
| involving large capital amounts complex multi-stakeholder coordination and prolonged |
| resolution cycles that often require escalation through the champions portal and |
| intervention at senior or ministry level. example issues include delays in disbursement |
| of funds despite in-principle approval partial funding disbursement due to internal |
| approvals or lack of coordination ineligibility under the fund of fund scheme |
| due to turnover criteria or other factors repeated document clarifications and |
| lack of transparency from the vc fund regarding |
| - Technology, Quality and Institutions. Related to Scheme of KVIC. this category |
| encompasses grievances related to schemes subsidies certifications and implementation |
| processes administered by the khadi village industries commission kvic and its |
| implementing authorities including state kvic and district industries centre dic |
| offices. it specifically addresses issues that originate from kvic or its field-level |
| offices excluding problems solely with banks generic msme schemes or non-kvic |
| authorities. the category covers a range of issues including <NUM> . delays or |
| failures in the release of pmegp margin money subsidies where loans have already |
| been sanctioned and units have been set up but kvic has not credited the subsidy |
| to the bank due to pending portal actions physical verification delays repeated |
| document objections or prolonged under process status without timelines. <NUM> |
| . grievances related to khadi subsidies including non-release partial release |
| or unexplained reduction of admissible subsidy amounts stoppage of subsidy citing |
| non-compliance without sharing inspection reports deviations from prescribed scheme |
| norms in determining subsidy eligibility or quantum <NUM> . issues related to |
| kvic certification and registration including pending or delayed issuance of khadi |
| certificates cancellation of certification without prior notice or stated reasons |
| inspection-related delays without clarification delayed renewal of certificates |
| that directly affect eligibility for subsidies tenders and market access subcategories |
| <NUM> . providing financial assistance to set up new enterprises under pmegp <NUM> |
| . providing insurance cover to khadi artisans under aam admi bima yojana <NUM> |
| . providing financial assistance to khadi institutions under mda <NUM> . workshed |
| scheme for khadi artisans <NUM> . loans under interest subsidy eligibility certificate |
| scheme isec <NUM> . mission solar charkha |
| - UAM/Udyam Registration/Certificate related issues. Issues in Updating Latitude |
| and Longitude Details (Technical). this category covers grievances related to |
| technical issues encountered while entering or updating the latitude and longitude |
| coordinates of the enterprise location in the udyam registration system. these |
| coordinates are used to identify the geographic location of the enterprise and |
| are sometimes required when updating address information or completing registration |
| details. grievances under this category usually arise when the portal does not |
| accept the latitude and longitude values entered by the user or when technical |
| errors prevent the coordinates from being saved. users may report that the location |
| detection feature does not function properly that the system repeatedly shows |
| errors while entering coordinates or that the map interface does not load correctly. |
| in some cases entrepreneurs may also face issues when the location selected on |
| the map does not match their actual address or when the coordinates fail to update |
| despite repeated attempts. these grievances are typically raised by msme owners |
| proprietors partners directors or authorized representatives who are attempting |
| to update enterprise location details in the registration system. small business |
| owners completing registration updates themselves may encounter technical difficulties |
| while entering location coordinates. similarly consultants accountants or administrative |
| staff who assist enterprises with registration or profile updates may submit grievances |
| if the portal prevents them from completing the required location information |
| due to technical errors. |
| - source_sentence: on behalf of miras engineers i request to update my mobile number |
| to <phone_no> and email id to <email_id> as my previous mobile number is misplaced |
| and email id is not being used. issue update of mobile number in msme udyog aadhaar |
| certificate context the user is requesting an update of the mobile number in the |
| msme udyog aadhaar certificate due to the original number being lost and a new |
| number being provided. details - original mobile no <NUM> new mobile no <NUM> |
| sentences: |
| - Policy and Schemes. PM Vishwakarma. the pm vishwakarma category encompasses the |
| registration skill certification and benefit disbursal processes for artisans |
| and craftspeople. the system aims to provide easy registration skill certification |
| toolkit incentives credit support and strong market linkage. however operational |
| issues eligibility interpretation challenges and bank coordination failures lead |
| to breakdowns at the stages of registration certification benefit disbursal and |
| bank linkage. common grievance scenarios registration stuck at pending verification |
| applicants may experience delays in the registration process with applications |
| remaining stuck at pending verification for <NUM> days without any response from |
| the local officer. aadhaar-based registration failures aadhaar-based registration |
| may fail due to occupation mismatch despite the individual being a traditional |
| carpenter for <NUM> years. non-receipt of toolkit incentives artisans and craftspeople |
| may not receive the toolkit incentive despite completing skill training and assessment. |
| bank refusal of pm vishwakarma loans banks may refuse to provide pm vishwakarma |
| loans due to unclear scheme guidelines. incorrect trade listing trades eligible |
| under the scheme may not be listed correctly in the portal s dropdown options. |
| operational procedural policy and institutional causes operational |
| - Startup, Credit and Finance. Loans from Banks. this category loans from banks |
| encompasses grievances related to access to credit from banks where micro small |
| and medium enterprises msmes have applied for loans and the bottleneck lies at |
| the bank level. the scope of this category includes issues involving commercial |
| banks regional rural banks rrbs and cooperative banks. it specifically addresses |
| situations where the problem is neither related to rbi policy government scheme |
| design nor buyer default but arises from bank-side processing handling or decision-making |
| of loan applications. the category captures the following scenarios - msmes have |
| submitted loan applications along with required documentation complied with bank |
| procedures and followed up through branches or portals but the application remains |
| pending without a formal decision. - banks keep applications under prolonged under |
| process or pending for verification status without issuing deficiency letters |
| timelines or written communication. - situations involving repeated or circular |
| document demands that effectively stall credit access. - grievances where branch-level |
| offices do not forward eligible loan applications to regional or head offices. |
| - delays in internal approvals. - avoidance of issuing a clear sanction or rejection |
| decision despite prolonged engagement. these cases reflect administrative stalling |
| rather than informed credit rejection based on risk or eligibility. the category |
| includes the following example issues - i applied for a term loan under the msme |
| category and submitted all documents but the bank has kept the application under |
| process for several months without any written update. - my loan application status |
| has been showing pending for verification on the bank portal for over <NUM> days |
| with no deficiency letter issued. - the bank is repeatedly asking for documents |
| that were already submitted causing unnecessary delay in loan processing. - the |
| branch is not forwarding |
| - Others. Others. this category includes udyam uam registration grievances that |
| cannot be clearly classified under the defined technical categories. it covers |
| complaints where the grievance description or technical summary is invalid incomplete |
| irrelevant vague or lacks sufficient details to identify the specific issue. examples |
| include unclear statements such as udyam not working submissions without key identifiers |
| like urn or pan queries unrelated to registration processes such as scheme eligibility |
| or bank loan inquiries foreign language submissions without translation or attachments |
| shared without proper explanation. the others category ensures that such unclassifiable |
| grievances are not ignored or abandoned. instead they are flagged for manual review |
| and preliminary assessment. during this process reviewers attempt to understand |
| the issue request additional information if necessary and determine whether the |
| grievance can be redirected to a relevant category or requires further technical |
| attention. this approach helps maintain continuity in grievance handling by allowing |
| submissions that do not initially meet classification standards to still enter |
| the review system. it also supports data quality by encouraging clarification |
| and correction of incomplete inputs. by enabling manual triage and follow-up the |
| others category helps ensure that stakeholders receive appropriate guidance and |
| that legitimate concerns are eventually directed to the correct resolution pathway |
| reducing repeated or misclassified submissions. |
| - source_sentence: i lost my mobile number and forgot my mail id and password. please |
| change my mobile number in udyog aadhaar to the new number <phone_no> . issue |
| rectification of enterprise classification and investment details in udyam msme |
| registration certificate context the user on behalf of topline commodities private |
| limited is reporting an issue with the enterprise classification and investment |
| details in their udyam msme registration certificate which is showing as micro |
| instead of medium and incorrectly displaying nil figures for <NUM> - <NUM> and |
| <NUM> - <NUM> despite regular updates. details - udyam registration no udyam-wb- |
| <NUM> - <NUM> incorrect classification micro instead of medium incorrect investment |
| details nil for <NUM> - <NUM> and <NUM> - <NUM> correct investment details nil |
| for <NUM> - <NUM> and <NUM> - <NUM> |
| sentences: |
| - Startup, Credit and Finance. Subordinate debt scheme loan to MSME promoters implemented |
| by CGTMSE. the category description pertains to the implementation of the subordinate |
| debt scheme loan to msme promoters by the credit guarantee fund trust for micro |
| and small enterprises cgtmse . the purpose and scope of this category involve |
| addressing user expectations for debt support to stressed msmes facilitating easy |
| access for promoters and promoting cooperative behaviour from banks due to guarantee |
| backing. however the breakdown typically occurs at the level of bank interpretation |
| eligibility screening and risk aversion. common grievance scenarios include banks |
| refusing subordinate debt loans even when the msme is eligible and npa stress |
| guidelines are met branch officials being unaware of the scheme and asking for |
| collateral loan applications remaining pending with no response for over a month |
| cgtmse guarantee coverage not being properly explained by banks promoter eligibility |
| being rejected without any written justification these grievance scenarios reflect |
| issues related to bank behaviour awareness gaps and risk avoidance. the operational |
| procedural policy |
| - Technology, Quality and Institutions. Related to MSME-DFO. this category encompasses |
| grievances related to field-level execution failures at msme development facilitation |
| offices dfos which are responsible for facilitating msme schemes loans subsidies |
| and services. the scope of this category includes field-level execution failures |
| non-responsive dfo officers failure to provide guidance on documentation or procedures |
| inaction on queries submitted through champions or physical visits inspection |
| delays or inconsistencies postponed or repeatedly rescheduled site visits delayed |
| inspection reports unnecessary multiple inspections that stall loan disbursement |
| or subsidy release local facilitation and coordination failures misrouting of |
| applications between offices lack of facilitation for land or utilities approvals |
| unavailability of promised local support services poor coordination between dfos |
| banks psus and state nodal officers resulting in projects remaining stuck despite |
| eligibility or prior approvals example issues dfo officials not responding to |
| phone calls or emails regarding subsidy applications with no guidance provided |
| on required documents on-site inspection for msme projects pending for several |
| months blocking bank loan disbursement inspection scheduled multiple times but |
| cancelled without notice with the inspection report still not issued applications |
| being sent from one local office to another by the dfo without clear instructions |
| or responsibility lack of coordination between dfo and bank delaying loan sanction |
| even after project verification operational procedural policy or institutional |
| causes inadequate communication and coordination between dfos banks psus and state |
| nodal officers inefficient documentation and procedure guidance inaction |
| - UAM/Udyam Registration/Certificate related issues. Invalid/Incomplete Details |
| Provided During Registration. this category includes grievances related to requests |
| for cancellation or deactivation of an existing udyam registration. in some cases |
| businesses that were previously registered as msmes may no longer operate may |
| have undergone structural changes or may have been registered incorrectly. when |
| such situations occur the enterprise owner may wish to cancel the existing udyam |
| certificate to prevent incorrect records or to allow proper registration in the |
| future. grievances under this category typically include requests to cancel a |
| registration because the business has permanently closed the enterprise was registered |
| by mistake or the registration was created with incorrect information. some entrepreneurs |
| also request cancellation when duplicate registrations exist for the same enterprise |
| and they want only one valid record to remain. another common grievance arises |
| when the enterprise was registered earlier under outdated or incorrect details |
| and the owner wants the registration cancelled before creating a new one with |
| correct information. these grievances are usually raised by proprietors partners |
| directors of companies or authorized representatives of msmes who are responsible |
| for maintaining the official records of the enterprise. small business owners |
| who registered their enterprises earlier but later discontinued operations may |
| also request cancellation to avoid confusion or misuse of the registration. in |
| some cases accountants consultants or compliance officers working on behalf of |
| the enterprise may submit the grievance if they identify that the existing udyam |
| registration is no longer valid or should be removed from the records. |
| - source_sentence: udyam certificate download issue update of official address in |
| udyam registration context the user is requesting an update of the official address |
| in the udyam registration as the business has shifted from maharashtra to gujarat |
| and the user is now residing in gujarat. details - udyam registration number udyam-mh- |
| <NUM> - <NUM> current state maharashtra desired state gujarat |
| sentences: |
| - Startup, Credit and Finance. Schemes implemented by NCGTC for automatic loan. |
| the category description outlines the schemes implemented by the national credit |
| guarantee trust company ncgtc for automatic or guaranteed loans focusing on the |
| grievances raised by micro and small business owners existing borrowers of banks |
| or non-banking financial companies nbfcs and enterprises seeking emergency or |
| collateral-free credit. the description categorizes the grievances into several |
| subcategories including <NUM> . bank refusal despite scheme eligibility eligible |
| micro small and medium enterprises msmes are denied loans due to - branches claiming |
| the scheme is not being offered - lack of instructions from higher authorities |
| - rejection of applications despite standard and compliant accounts impact msmes |
| are denied access to credit despite meeting scheme eligibility criteria. <NUM> |
| . partial or incorrect loan sanction enterprises receive amounts far below their |
| entitlement due to - incorrect working capital limits - sanctioned amounts reduced |
| without justification or explanation impact enterprises receive inadequate credit |
| affecting their business operations. <NUM> . delays after sanction sanction letters |
| are issued but funds are not credited for weeks due to - vague technical problems |
| - disbursements held up despite guarantee activation impact enterprises experience |
| delayed credit delivery affecting their business operations. <NUM> . collateral |
| or additional conditions msmes are subjected to - demands for collateral or personal |
| guarantees - forced purchase of insurance or third-party financial products impact |
| msmes are burdened with additional costs and conditions affecting their credit |
| accessibility. <NUM> . incorrect ineligibility tagging msme |
| - UAM/Udyam Registration/Certificate related issues. Existing / Unauthorized UDYAM |
| Registration Against PAN. this category includes grievances related to updating |
| or correcting the email id or mobile number associated with an existing udyam |
| registration. contact details provided during registration are used for communication |
| verification and authentication when accessing the enterprise profile on the portal. |
| if these contact details become outdated incorrect or inaccessible the enterprise |
| owner may face difficulty receiving otps accessing the portal or managing the |
| registration information. common grievances under this category include requests |
| to change the registered mobile number or email address because the original number |
| is no longer active the sim card has been lost the email account is no longer |
| accessible or the contact details were entered incorrectly during registration. |
| some complaints arise when the registered contact details belong to an employee |
| or consultant who is no longer associated with the enterprise preventing the current |
| owner from receiving verification messages. in other cases entrepreneurs report |
| that they cannot update contact details because the system requires authentication |
| through the old mobile number or email which they no longer have access to. these |
| grievances are typically raised by msme owners proprietors partners directors |
| of companies or authorized representatives responsible for managing business registrations. |
| small business owners who registered their enterprise personally may request updates |
| when their phone number or email changes. in some cases accountants consultants |
| or administrative staff handling compliance activities may also submit grievances |
| when they cannot access the registration due to outdated contact details. this |
| category therefore represents issues related specifically to correcting or updating |
| communication details associated with an existing udyam certificate. |
| - Policy and Schemes. Related to MSME Scheme. this category encompasses grievances |
| related to central sector schemes directly administered by the ministry of micro |
| small and medium enterprises momsme where the ministry itself serves as the implementing |
| authority. the category includes schemes such as zero defect zero effect zed credit |
| linked capital subsidy scheme clcss lean manufacturing and other centrally managed |
| msme support programs. it covers cases where msmes have applied for scheme benefits |
| or subsidies received approvals or completed required assessments or certifications |
| but the approved financial assistance has not been released or credited. the category |
| also captures grievances where claims submitted under ministry-run schemes for |
| incentives reimbursements or financial support remain pending for extended periods |
| or are rejected without clear or consistent justification. this includes cases |
| of rejection due to alleged documentation gaps system-generated ineligibility |
| flags disputes over eligible machinery or activities and delays caused by human |
| or system-level verification failures. additionally the category includes grievances |
| arising from ambiguity or confusion regarding scheme eligibility scope or applicability |
| such as uncertainty over mandatory certifications eligibility of second-hand versus |
| new machinery applicability to service enterprises or inconsistent interpretations |
| of scheme rules by different central or state offices. the category further covers |
| portal-related issues affecting scheme access and execution including technical |
| errors during registration or document upload login or authentication failures |
| contradictory status messages and non-updating dashboards for application claim |
| or training progress. these issues typically arise due to system bugs integration |
| gaps between multiple portals file format or size restrictions or delays in updating |
| portal logic after scheme guideline revisions. |
| - source_sentence: on the udyam registration form my daughter s pan number and name |
| were incorrectly updated instead of my pan number and name. the original pan number |
| to be updated is <pan_no> and the name is durai singh. issue update of contact |
| details in udyam registration certificate context the user is requesting an update |
| of the mobile number and email id in the udyam registration certificate for efes |
| process equipment pvt ltd. details - udyam registration no udyam-ap- <NUM> - <NUM> |
| current mobile no <NUM> current email id pramod4holy@gmail.com aadhaar no <NUM> |
| old mobile no <NUM> old email id irfansirfan60@gmail.com |
| sentences: |
| - Marketing and Skilling. National SC ST HUB. national sc-st hub nssh is a central |
| sector scheme launched in <NUM> by the ministry of micro small and medium enterprises |
| and implemented by the national small industries corporation to empower scheduled |
| caste and scheduled tribe entrepreneurs and strengthen their participation in |
| the msme ecosystem. the scheme focuses on capacity building market access financial |
| facilitation and handholding support while also operationalizing the mandatory |
| <NUM> procurement target for sc st owned mses under the public procurement policy |
| for mses <NUM> . through a network of national sc-st hub offices across the country |
| the hub assists eligible sc st entrepreneurs holding at least <NUM> ownership |
| and control in activities such as udyam and gem registration participation in |
| government tenders access to credit and skill upgradation. financial support is |
| provided in the form of reimbursements for testing and certification charges from |
| recognized laboratories bank loan processing and bank guarantee fees membership |
| fees of export promotion councils onboarding costs for e-commerce and government |
| procurement platforms and fees for short-term skill and management training programs |
| at reputed institutions. by reducing entry barriers and providing structured handholding |
| nssh aims to enhance competitiveness ensure inclusive growth and enable sc st |
| entrepreneurs to scale up operations and integrate with formal supply chains. |
| examples of grievances reported under the scheme include rejection of reimbursement |
| claims where testing or certification expenses exceed the prescribed financial |
| ceiling despite compliance with quality standards blockage of financial assistance |
| due to delays or discrepancies in caste certificate verification even when enterprises |
| are otherwise registered as sc st-owned instances where sc st msmes fail to secure |
| tenders despite the mandated procurement quota because of non-compliance by procuring |
| cpses partial reimbursement of approved training or capacity-building expenses |
| owing to scheme-specific limits leading to out-of-pocket costs for entrepreneurs |
| and gaps in timely support from local nssh offices particularly in remote or north-eastern |
| regions affecting onboarding to procurement portals and access to scheme benefits. |
| - Technology, Quality and Institutions. Manufactruing (Chemical/Food/Electrical |
| & Electronics). manufacturing in the chemical food electrical and electrical electronics |
| sectors under msme refers to sector-focused support provided by the ministry of |
| msme through a combination of specialized infrastructure technology upgradation |
| and competitiveness schemes. this includes dedicated technology centres for activities |
| such as fragrance and flavour development in the chemical sector tooling and process |
| development for electrical measuring instruments and electronics and esdm-focused |
| prototyping and testing facilities under programmes like the technology centre |
| systems programme and clcss. food processing msmes are supported through cluster-based |
| common facility centres offering shared infrastructure for testing r d packaging |
| cold chains and effluent treatment under the mse cluster development framework. |
| these sectoral interventions are complemented by horizontal schemes such as lean |
| manufacturing zed certification and digital msme which help units improve quality |
| sustainability productivity and market readiness. together these measures aim |
| to enable value-added manufacturing reduce individual investment burdens promote |
| compliance with quality and environmental standards and enhance domestic as well |
| as export competitiveness across these msme-intensive sectors. examples of grievances |
| include technology centre access denial an electronics msme seeking advanced esdm |
| testing is denied access at a specialized technology centre because available |
| slots are prioritized for chemical or fragrance units delaying product validation. |
| clcss machinery rejection a food processing unit s modern packaging or processing |
| machine is not included in the approved sub-sector or machinery list resulting |
| in rejection of the <NUM> capital subsidy claim. common facility centre shortfall |
| a chemical manufacturing cluster s approved cfc does not include the promised |
| effluent treatment facility forcing individual msmes to incur high compliance |
| and disposal costs. zed certification scoring dispute a food msme implementing |
| lean practices and waste reduction measures receives lower-than-expected scores |
| during audit missing bronze certification despite documented improvements. lean |
| cluster exclusion a small electrical and electronics group with fewer than the |
| required number of units is excluded from lean manufacturing cluster support even |
| though the cluster has clear process improvement potential. |
| - UAM/Udyam Registration/Certificate related issues. After Cancellation, Unable |
| to Register with PAN Details (Technical). this category refers to grievances where |
| an entrepreneur is unable to create a new udyam registration using their pan after |
| an earlier registration has already been cancelled. in such situations the system |
| may continue to recognize the pan as already associated with an existing registration |
| preventing the user from completing a new registration. grievances under this |
| category generally occur when an enterprise previously cancelled its registration |
| due to closure incorrect details or duplication and later attempts to register |
| again using the same pan. users may report that the system still displays a message |
| indicating that a registration already exists for that pan even though the earlier |
| registration was cancelled. some entrepreneurs also encounter errors where the |
| portal does not allow them to proceed with registration because the pan remains |
| linked to the previous record. these grievances are commonly raised by business |
| owners proprietors partners or company directors attempting to register their |
| enterprise again after cancelling an earlier registration. the issue may also |
| be reported by authorized representatives compliance managers or consultants responsible |
| for completing the msme registration process on behalf of the enterprise. such |
| grievances typically arise when the system does not update the cancellation status |
| correctly or when residual records associated with the pan prevent the new registration |
| from being completed. |
| pipeline_tag: sentence-similarity |
| library_name: sentence-transformers |
| metrics: |
| - pearson_cosine |
| - spearman_cosine |
| model-index: |
| - name: SentenceTransformer based on BAAI/bge-base-en-v1.5 |
| results: |
| - task: |
| type: semantic-similarity |
| name: Semantic Similarity |
| dataset: |
| name: Unknown |
| type: unknown |
| metrics: |
| - type: pearson_cosine |
| value: .nan |
| name: Pearson Cosine |
| - type: spearman_cosine |
| value: .nan |
| name: Spearman Cosine |
| --- |
| |
| # SentenceTransformer based on BAAI/bge-base-en-v1.5 |
|
|
| This is a [sentence-transformers](https://www.SBERT.net) model finetuned from [BAAI/bge-base-en-v1.5](https://huggingface.co/BAAI/bge-base-en-v1.5). It maps sentences & paragraphs to a 768-dimensional dense vector space and can be used for semantic textual similarity, semantic search, paraphrase mining, text classification, clustering, and more. |
|
|
| ## Model Details |
|
|
| ### Model Description |
| - **Model Type:** Sentence Transformer |
| - **Base model:** [BAAI/bge-base-en-v1.5](https://huggingface.co/BAAI/bge-base-en-v1.5) <!-- at revision a5beb1e3e68b9ab74eb54cfd186867f64f240e1a --> |
| - **Maximum Sequence Length:** 256 tokens |
| - **Output Dimensionality:** 768 dimensions |
| - **Similarity Function:** Cosine Similarity |
| <!-- - **Training Dataset:** Unknown --> |
| <!-- - **Language:** Unknown --> |
| <!-- - **License:** Unknown --> |
|
|
| ### Model Sources |
|
|
| - **Documentation:** [Sentence Transformers Documentation](https://sbert.net) |
| - **Repository:** [Sentence Transformers on GitHub](https://github.com/huggingface/sentence-transformers) |
| - **Hugging Face:** [Sentence Transformers on Hugging Face](https://huggingface.co/models?library=sentence-transformers) |
|
|
| ### Full Model Architecture |
|
|
| ``` |
| SentenceTransformer( |
| (0): Transformer({'max_seq_length': 256, 'do_lower_case': True, 'architecture': 'BertModel'}) |
| (1): Pooling({'word_embedding_dimension': 768, 'pooling_mode_cls_token': True, 'pooling_mode_mean_tokens': False, 'pooling_mode_max_tokens': False, 'pooling_mode_mean_sqrt_len_tokens': False, 'pooling_mode_weightedmean_tokens': False, 'pooling_mode_lasttoken': False, 'include_prompt': True}) |
| (2): Normalize() |
| ) |
| ``` |
|
|
| ## Usage |
|
|
| ### Direct Usage (Sentence Transformers) |
|
|
| First install the Sentence Transformers library: |
|
|
| ```bash |
| pip install -U sentence-transformers |
| ``` |
|
|
| Then you can load this model and run inference. |
| ```python |
| from sentence_transformers import SentenceTransformer |
| |
| # Download from the 🤗 Hub |
| model = SentenceTransformer("sentence_transformers_model_id") |
| # Run inference |
| sentences = [ |
| 'on the udyam registration form my daughter s pan number and name were incorrectly updated instead of my pan number and name. the original pan number to be updated is <pan_no> and the name is durai singh. issue update of contact details in udyam registration certificate context the user is requesting an update of the mobile number and email id in the udyam registration certificate for efes process equipment pvt ltd. details - udyam registration no udyam-ap- <NUM> - <NUM> current mobile no <NUM> current email id pramod4holy@gmail.com aadhaar no <NUM> old mobile no <NUM> old email id irfansirfan60@gmail.com', |
| 'UAM/Udyam Registration/Certificate related issues. After Cancellation, Unable to Register with PAN Details (Technical). this category refers to grievances where an entrepreneur is unable to create a new udyam registration using their pan after an earlier registration has already been cancelled. in such situations the system may continue to recognize the pan as already associated with an existing registration preventing the user from completing a new registration. grievances under this category generally occur when an enterprise previously cancelled its registration due to closure incorrect details or duplication and later attempts to register again using the same pan. users may report that the system still displays a message indicating that a registration already exists for that pan even though the earlier registration was cancelled. some entrepreneurs also encounter errors where the portal does not allow them to proceed with registration because the pan remains linked to the previous record. these grievances are commonly raised by business owners proprietors partners or company directors attempting to register their enterprise again after cancelling an earlier registration. the issue may also be reported by authorized representatives compliance managers or consultants responsible for completing the msme registration process on behalf of the enterprise. such grievances typically arise when the system does not update the cancellation status correctly or when residual records associated with the pan prevent the new registration from being completed.', |
| 'Technology, Quality and Institutions. Manufactruing (Chemical/Food/Electrical & Electronics). manufacturing in the chemical food electrical and electrical electronics sectors under msme refers to sector-focused support provided by the ministry of msme through a combination of specialized infrastructure technology upgradation and competitiveness schemes. this includes dedicated technology centres for activities such as fragrance and flavour development in the chemical sector tooling and process development for electrical measuring instruments and electronics and esdm-focused prototyping and testing facilities under programmes like the technology centre systems programme and clcss. food processing msmes are supported through cluster-based common facility centres offering shared infrastructure for testing r d packaging cold chains and effluent treatment under the mse cluster development framework. these sectoral interventions are complemented by horizontal schemes such as lean manufacturing zed certification and digital msme which help units improve quality sustainability productivity and market readiness. together these measures aim to enable value-added manufacturing reduce individual investment burdens promote compliance with quality and environmental standards and enhance domestic as well as export competitiveness across these msme-intensive sectors. examples of grievances include technology centre access denial an electronics msme seeking advanced esdm testing is denied access at a specialized technology centre because available slots are prioritized for chemical or fragrance units delaying product validation. clcss machinery rejection a food processing unit s modern packaging or processing machine is not included in the approved sub-sector or machinery list resulting in rejection of the <NUM> capital subsidy claim. common facility centre shortfall a chemical manufacturing cluster s approved cfc does not include the promised effluent treatment facility forcing individual msmes to incur high compliance and disposal costs. zed certification scoring dispute a food msme implementing lean practices and waste reduction measures receives lower-than-expected scores during audit missing bronze certification despite documented improvements. lean cluster exclusion a small electrical and electronics group with fewer than the required number of units is excluded from lean manufacturing cluster support even though the cluster has clear process improvement potential.', |
| ] |
| embeddings = model.encode(sentences) |
| print(embeddings.shape) |
| # [3, 768] |
| |
| # Get the similarity scores for the embeddings |
| similarities = model.similarity(embeddings, embeddings) |
| print(similarities) |
| # tensor([[1.0000, 0.7657, 0.4355], |
| # [0.7657, 1.0000, 0.5440], |
| # [0.4355, 0.5440, 1.0000]]) |
| ``` |
|
|
| <!-- |
| ### Direct Usage (Transformers) |
|
|
| <details><summary>Click to see the direct usage in Transformers</summary> |
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| </details> |
| --> |
|
|
| <!-- |
| ### Downstream Usage (Sentence Transformers) |
|
|
| You can finetune this model on your own dataset. |
|
|
| <details><summary>Click to expand</summary> |
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| </details> |
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|
|
| <!-- |
| ### Out-of-Scope Use |
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| *List how the model may foreseeably be misused and address what users ought not to do with the model.* |
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|
|
| ## Evaluation |
|
|
| ### Metrics |
|
|
| #### Semantic Similarity |
|
|
| * Evaluated with [<code>EmbeddingSimilarityEvaluator</code>](https://sbert.net/docs/package_reference/sentence_transformer/evaluation.html#sentence_transformers.evaluation.EmbeddingSimilarityEvaluator) |
|
|
| | Metric | Value | |
| |:--------------------|:--------| |
| | pearson_cosine | nan | |
| | **spearman_cosine** | **nan** | |
| |
| <!-- |
| ## Bias, Risks and Limitations |
| |
| *What are the known or foreseeable issues stemming from this model? You could also flag here known failure cases or weaknesses of the model.* |
| --> |
| |
| <!-- |
| ### Recommendations |
| |
| *What are recommendations with respect to the foreseeable issues? For example, filtering explicit content.* |
| --> |
| |
| ## Training Details |
| |
| ### Training Dataset |
| |
| #### Unnamed Dataset |
| |
| * Size: 124 training samples |
| * Columns: <code>sentence_0</code> and <code>sentence_1</code> |
| * Approximate statistics based on the first 124 samples: |
| | | sentence_0 | sentence_1 | |
| |:--------|:-------------------------------------------------------------------------------------|:--------------------------------------------------------------------------------------| |
| | type | string | string | |
| | details | <ul><li>min: 51 tokens</li><li>mean: 143.99 tokens</li><li>max: 256 tokens</li></ul> | <ul><li>min: 181 tokens</li><li>mean: 252.81 tokens</li><li>max: 256 tokens</li></ul> | |
| * Samples: |
| | sentence_0 | sentence_1 | |
| |:------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|:---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------| |
| | <code>not having register mobile no and email id need to update the mobile number and email id issue invalid incomplete grievance context the grievance text does not contain sufficient or meaningful information to identify an issue related to the msme scheme. details -</code> | <code>Technology, Quality and Institutions. Related to Tool Rooms. this category encompasses grievances related to the operational and technical services provided by government-supported msme tool rooms. the scope includes issues with access to machinery prototyping facilities manufacturing support and skill-development or training programs. key areas of concern include unavailability of machine time despite confirmed bookings equipment under maintenance or frequent breakdowns high-demand machines consistently overbooked infrastructure promised for msme production support not accessible when required delays cancellations or poor execution of technical training programs non-availability of trainers or technical experts mismatch between published and actual service fees lack of transparency during machine usage or training delivery these grievances directly impact production timelines project execution and workforce upskilling. they arise from service delivery and operational failures rather t...</code> | |
| | <code>i never applied for udyam registration before but it is showing that it has already been done through my pan. kindly look into this. issue retrieval of udyam registration number and contact details context the user is requesting the udyam registration number and contact details associated with the existing udyam registration in order to obtain the udyam certificate or update the details. details - pan no agtpj3178r aadhar no <NUM></code> | <code>UAM/Udyam Registration/Certificate related issues. Migration from UAM to UDYAM. this category refers to grievances related to the migration of enterprises registered under the earlier udyog aadhaar memorandum uam system to the current udyam registration system. the uam registration system was used earlier for msme registration but enterprises registered under that system were required to migrate their registration details to the newer udyam portal to maintain updated records. during this migration process some enterprises encounter difficulties in transferring or verifying their existing registration details. grievances under this category typically include issues where business owners are unable to complete the migration process from uam to udyam due to errors or system restrictions. entrepreneurs may report that their uam number is not being recognized by the portal or that the migration process stops due to validation errors related to aadhaar pan or enterprise details. some users a...</code> | |
| | <code>my team needs incubator support for mentoring workspace and early funding to grow our innovative product but this delay is forcing us to shut down. please check my application and release the support fast to save my business.got no response or funding approval past <NUM> months issue delayed incubator support under nmcp scheme context the user is reporting that the application for incubator support under the nmcp scheme has not been processed or approved within the expected timeframe and is requesting urgent assistance to prevent business shutdown. details - incubator support required mentoring workspace early funding application status no response or funding approval past <NUM> months</code> | <code>Technology, Quality and Institutions. Support for entrepreneurial and managerial development of SMEs through incubators- an NMCP Scheme. the support for entrepreneurial and managerial development of smes through incubators scheme under the national manufacturing competitiveness programme nmcp is an initiative of the ministry of msme designed to nurture innovative technology-driven and knowledge-based ideas by providing structured incubation support through approved business incubators hosted in technical academic or research institutions. under the scheme financial assistance of up to <NUM> lakh is provided per idea or incubated unit for product development testing validation and commercialisation with an overall ceiling of <NUM> . <NUM> lakh per incubator to support up to <NUM> ventures. in addition host institutions may receive up to <NUM> . <NUM> lakh for minor infrastructure and facility upgrades to strengthen incubation capabilities. the scheme follows a tripartite arrangement amo...</code> | |
| * Loss: [<code>CachedMultipleNegativesRankingLoss</code>](https://sbert.net/docs/package_reference/sentence_transformer/losses.html#cachedmultiplenegativesrankingloss) with these parameters: |
| ```json |
| { |
| "scale": 20.0, |
| "similarity_fct": "cos_sim", |
| "mini_batch_size": 32, |
| "gather_across_devices": false, |
| "directions": [ |
| "query_to_doc" |
| ], |
| "partition_mode": "joint", |
| "hardness_mode": null, |
| "hardness_strength": 0.0 |
| } |
| ``` |
| |
| ### Training Hyperparameters |
| #### Non-Default Hyperparameters |
|
|
| - `per_device_train_batch_size`: 64 |
| - `per_device_eval_batch_size`: 64 |
| - `num_train_epochs`: 6 |
| - `fp16`: True |
| - `multi_dataset_batch_sampler`: round_robin |
| |
| #### All Hyperparameters |
| <details><summary>Click to expand</summary> |
| |
| - `do_predict`: False |
| - `eval_strategy`: no |
| - `prediction_loss_only`: True |
| - `per_device_train_batch_size`: 64 |
| - `per_device_eval_batch_size`: 64 |
| - `gradient_accumulation_steps`: 1 |
| - `eval_accumulation_steps`: None |
| - `torch_empty_cache_steps`: None |
| - `learning_rate`: 5e-05 |
| - `weight_decay`: 0.0 |
| - `adam_beta1`: 0.9 |
| - `adam_beta2`: 0.999 |
| - `adam_epsilon`: 1e-08 |
| - `max_grad_norm`: 1 |
| - `num_train_epochs`: 6 |
| - `max_steps`: -1 |
| - `lr_scheduler_type`: linear |
| - `lr_scheduler_kwargs`: None |
| - `warmup_ratio`: None |
| - `warmup_steps`: 0 |
| - `log_level`: passive |
| - `log_level_replica`: warning |
| - `log_on_each_node`: True |
| - `logging_nan_inf_filter`: True |
| - `enable_jit_checkpoint`: False |
| - `save_on_each_node`: False |
| - `save_only_model`: False |
| - `restore_callback_states_from_checkpoint`: False |
| - `use_cpu`: False |
| - `seed`: 42 |
| - `data_seed`: None |
| - `bf16`: False |
| - `fp16`: True |
| - `bf16_full_eval`: False |
| - `fp16_full_eval`: False |
| - `tf32`: None |
| - `local_rank`: -1 |
| - `ddp_backend`: None |
| - `debug`: [] |
| - `dataloader_drop_last`: False |
| - `dataloader_num_workers`: 0 |
| - `dataloader_prefetch_factor`: None |
| - `disable_tqdm`: False |
| - `remove_unused_columns`: True |
| - `label_names`: None |
| - `load_best_model_at_end`: False |
| - `ignore_data_skip`: False |
| - `fsdp`: [] |
| - `fsdp_config`: {'min_num_params': 0, 'xla': False, 'xla_fsdp_v2': False, 'xla_fsdp_grad_ckpt': False} |
| - `accelerator_config`: {'split_batches': False, 'dispatch_batches': None, 'even_batches': True, 'use_seedable_sampler': True, 'non_blocking': False, 'gradient_accumulation_kwargs': None} |
| - `parallelism_config`: None |
| - `deepspeed`: None |
| - `label_smoothing_factor`: 0.0 |
| - `optim`: adamw_torch_fused |
| - `optim_args`: None |
| - `group_by_length`: False |
| - `length_column_name`: length |
| - `project`: huggingface |
| - `trackio_space_id`: trackio |
| - `ddp_find_unused_parameters`: None |
| - `ddp_bucket_cap_mb`: None |
| - `ddp_broadcast_buffers`: False |
| - `dataloader_pin_memory`: True |
| - `dataloader_persistent_workers`: False |
| - `skip_memory_metrics`: True |
| - `push_to_hub`: False |
| - `resume_from_checkpoint`: None |
| - `hub_model_id`: None |
| - `hub_strategy`: every_save |
| - `hub_private_repo`: None |
| - `hub_always_push`: False |
| - `hub_revision`: None |
| - `gradient_checkpointing`: False |
| - `gradient_checkpointing_kwargs`: None |
| - `include_for_metrics`: [] |
| - `eval_do_concat_batches`: True |
| - `auto_find_batch_size`: False |
| - `full_determinism`: False |
| - `ddp_timeout`: 1800 |
| - `torch_compile`: False |
| - `torch_compile_backend`: None |
| - `torch_compile_mode`: None |
| - `include_num_input_tokens_seen`: no |
| - `neftune_noise_alpha`: None |
| - `optim_target_modules`: None |
| - `batch_eval_metrics`: False |
| - `eval_on_start`: False |
| - `use_liger_kernel`: False |
| - `liger_kernel_config`: None |
| - `eval_use_gather_object`: False |
| - `average_tokens_across_devices`: True |
| - `use_cache`: False |
| - `prompts`: None |
| - `batch_sampler`: batch_sampler |
| - `multi_dataset_batch_sampler`: round_robin |
| - `router_mapping`: {} |
| - `learning_rate_mapping`: {} |
|
|
| </details> |
|
|
| ### Training Logs |
| | Epoch | Step | spearman_cosine | |
| |:-----:|:----:|:---------------:| |
| | 1.0 | 2 | nan | |
| | 2.0 | 4 | nan | |
| | 3.0 | 6 | nan | |
| | 4.0 | 8 | nan | |
| | 5.0 | 10 | nan | |
| | 6.0 | 12 | nan | |
| |
| |
| ### Framework Versions |
| - Python: 3.12.12 |
| - Sentence Transformers: 5.3.0 |
| - Transformers: 5.0.0 |
| - PyTorch: 2.10.0+cu128 |
| - Accelerate: 1.13.0 |
| - Datasets: 4.0.0 |
| - Tokenizers: 0.22.2 |
| |
| ## Citation |
| |
| ### BibTeX |
| |
| #### Sentence Transformers |
| ```bibtex |
| @inproceedings{reimers-2019-sentence-bert, |
| title = "Sentence-BERT: Sentence Embeddings using Siamese BERT-Networks", |
| author = "Reimers, Nils and Gurevych, Iryna", |
| booktitle = "Proceedings of the 2019 Conference on Empirical Methods in Natural Language Processing", |
| month = "11", |
| year = "2019", |
| publisher = "Association for Computational Linguistics", |
| url = "https://arxiv.org/abs/1908.10084", |
| } |
| ``` |
| |
| #### CachedMultipleNegativesRankingLoss |
| ```bibtex |
| @misc{gao2021scaling, |
| title={Scaling Deep Contrastive Learning Batch Size under Memory Limited Setup}, |
| author={Luyu Gao and Yunyi Zhang and Jiawei Han and Jamie Callan}, |
| year={2021}, |
| eprint={2101.06983}, |
| archivePrefix={arXiv}, |
| primaryClass={cs.LG} |
| } |
| ``` |
| |
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| ## Model Card Authors |
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