Dataset Viewer
Auto-converted to Parquet Duplicate
hotel_id
int64
122M
148M
user_id
stringlengths
6
32
title
stringlengths
1
120
text
stringlengths
50
22.4k
overall
float64
1
5
cleanliness
float64
1
5
value
float64
1
5
location
float64
1
5
rooms
float64
1
5
sleep_quality
float64
1
5
stay_year
int64
2.01k
2.01k
post_date
timestamp[ns]
freq
int64
1
1
review
stringlengths
57
22.4k
char
int64
57
22.4k
lang
stringclasses
1 value
127,781,101
2262DCBFC351F42A9DD30AC8BAD24686
Really excellent Hilton
Stayed here on business trips and the hotel is excellent for business trips. Staff is excellent and really helpful. VERY clean hotel. Best choice in San Diego; especially a Hilton.
5
4
5
4
5
4
2,012
2012-04-13T00:00:00
1
Really excellent Hilton Stayed here on business trips and the hotel is excellent for business trips. Staff is excellent and really helpful. VERY clean hotel. Best choice in San Diego; especially a Hilton.
204
__label__en
137,380,592
8477E11DABF4D6743885E401BB4C8CCF
Exceptional service and comfort
Spent two nights here for a wedding in Brooklyn. The staff members were all exceptionally friendly and professional, from the doormen and bellhops to the front-desk and concierge. I was especially grateful that Kevin, a bartender in the Ritz's off-lobby bar, was able to tie my bowtie -- I would have looked pretty fooli...
5
5
4
5
4
5
2,012
2012-08-16T00:00:00
1
Exceptional service and comfort Spent two nights here for a wedding in Brooklyn. The staff members were all exceptionally friendly and professional, from the doormen and bellhops to the front-desk and concierge. I was especially grateful that Kevin, a bartender in the Ritz's off-lobby bar, was able to tie my bowtie -- ...
621
__label__en
129,673,371
483A193B7113ADFFD5CE30849564F69C
Nice room and five star service
Great place for a 3-night stay. Our king room overlooked the pool and was very quiet. But we sure did not need the bed's heavy comforter in the Texas heat. Fortunately, there was a light blanket in the closet. Service could not have been better. Staff members were amazingly helpful, friendly, and knowledgable about th...
5
5
5
3
5
4
2,012
2012-05-09T00:00:00
1
Nice room and five star service Great place for a 3-night stay. Our king room overlooked the pool and was very quiet. But we sure did not need the bed's heavy comforter in the Texas heat. Fortunately, there was a light blanket in the closet. Service could not have been better. Staff members were amazingly helpful, fri...
1,259
__label__en
129,006,626
E5A63DD7239A7057746D4644A5C986EB
BRILLIANT hotel, my #1 Chicago pick for business and pleasure
This is my favorite hotel in Chicago, and I've stayed at all the top luxury properties (Four Seasons, Hyatts etc). I've stayed at this hotel 20+ times, it's a hidden gem. Right on the lakefront, there's a beach across the street from the hotel, and if you get a lake view room (be sure to ask), you'll spend some quality...
5
5
5
5
5
5
2,012
2012-04-28T00:00:00
1
BRILLIANT hotel, my #1 Chicago pick for business and pleasure This is my favorite hotel in Chicago, and I've stayed at all the top luxury properties (Four Seasons, Hyatts etc). I've stayed at this hotel 20+ times, it's a hidden gem. Right on the lakefront, there's a beach across the street from the hotel, and if you ge...
2,242
__label__en
139,168,159
CBFE281C9386225267BC52518836A6C2
Convenient and comfortable
BEST. BREAKFAST. EVER. Couldn't have been happier with the food, staff, and room. Absolutely wonderful. The location was just off of 16th, but situated in such a way that it wasn't always busy. Parking was easy to get in and out of, and the staff was very friendly and helpful with questions of how to get to where in do...
5
5
4
5
4
5
2,012
2012-09-02T00:00:00
1
Convenient and comfortable BEST. BREAKFAST. EVER. Couldn't have been happier with the food, staff, and room. Absolutely wonderful. The location was just off of 16th, but situated in such a way that it wasn't always busy. Parking was easy to get in and out of, and the staff was very friendly and helpful with questions o...
511
__label__en
142,828,772
EB1FDC2B6147A95E7E1F9F0FD233B6B6
Our Stay at The Parc 55
Hotel is in a great location. Room was clean and good value for the dollars spent. No matter what level you were on you still could hear the noise from the streets as you tried to sleep.
4
4
4
5
4
3
2,012
2012-10-14T00:00:00
1
Our Stay at The Parc 55 Hotel is in a great location. Room was clean and good value for the dollars spent. No matter what level you were on you still could hear the noise from the streets as you tried to sleep.
210
__label__en
133,842,048
624EF9E07C695F66FC39908958D7834A
Would Avoid If Possible
Let me start with the positives, although there were only a few. The location for the Sheraton is pretty much the best part of this hotel. You are right on 16th street and in the middle of everything and can get just about anywhere. The concierge was extremely helpful in getting me where I needed to be outside of denve...
2
4
2
5
3
5
2,012
2012-07-09T00:00:00
1
Would Avoid If Possible Let me start with the positives, although there were only a few. The location for the Sheraton is pretty much the best part of this hotel. You are right on 16th street and in the middle of everything and can get just about anywhere. The concierge was extremely helpful in getting me where I neede...
1,634
__label__en
133,243,560
7EAD38CE0DB0A03F052A6AC8A559CB0D
Second Visit
Our second stay at this hotel. Its as good as before with large conmfortable rooms, access to the Club lounge and of course the free drinks etc on the Friday evening welcome party. And of course the location is perfect for getting around whether walkling or using public transport. Staff attentive and helpful but not ob...
4
5
4
5
4
4
2,012
2012-07-02T00:00:00
1
Second Visit Our second stay at this hotel. Its as good as before with large conmfortable rooms, access to the Club lounge and of course the free drinks etc on the Friday evening welcome party. And of course the location is perfect for getting around whether walkling or using public transport. Staff attentive and helpf...
509
__label__en
128,351,158
80E715F49CC498F84AB7F95B8306D780
Wonderful stay at The French Quarters
We just returned from a wonderful stay. The service was excellent and rooms extremely clean. We loved the location-walking distance to all sites we wished to see. The beds were very comfortable and we slept well after walking miles and enjoying the city. The continental breakfast was a perfect start to the day providin...
5
5
5
5
5
5
2,012
2012-04-22T00:00:00
1
Wonderful stay at The French Quarters We just returned from a wonderful stay. The service was excellent and rooms extremely clean. We loved the location-walking distance to all sites we wished to see. The beds were very comfortable and we slept well after walking miles and enjoying the city. The continental breakfast w...
445
__label__en
125,291,359
EE9408DB97B5D071608A1113A0AC9507
Outstanding!
I would like to thank all the staff at this hotel. After we found out that we had booked at the wrong hotel. Henry Robinson, the hotel ambassador went out of his way to get us a room at the Fairfeild Marriot ( just across the parking lot). He took our suitcases over, we were upgraded to a jucuzzi suite. And Henry check...
5
5
5
5
5
5
2,012
2012-02-27T00:00:00
1
Outstanding! I would like to thank all the staff at this hotel. After we found out that we had booked at the wrong hotel. Henry Robinson, the hotel ambassador went out of his way to get us a room at the Fairfeild Marriot ( just across the parking lot). He took our suitcases over, we were upgraded to a jucuzzi suite. An...
581
__label__en
133,986,259
DD69F9A3C28172AC5B9216F0441F1E89
Nice Hotel
Handy location for the train to the airport and for access around the city. Maybe not the best area to walk around at night, especially a block down in Pioneer Square. Nice reception area with attentive staff always at hand, separate business area with free coffee available. Suite rooms were smart and large with a huge...
4
5
4
3
4
5
2,012
2012-07-10T00:00:00
1
Nice Hotel Handy location for the train to the airport and for access around the city. Maybe not the best area to walk around at night, especially a block down in Pioneer Square. Nice reception area with attentive staff always at hand, separate business area with free coffee available. Suite rooms were smart and large ...
641
__label__en
146,027,057
B13FB1843BEA72B4AC7178C05E622A02
Boston Surprise
We surprised our Scottish cousins by flying from Canada into Boston, to stay at their same hotel - the Revere. We had no expectations about the hotel but it was fantastic in so many ways. Sparkling clean and spacious, not lacking for anything. We were able to keep in touch with family, by visting the computer room/busi...
5
5
4
5
5
5
2,012
2012-11-23T00:00:00
1
Boston Surprise We surprised our Scottish cousins by flying from Canada into Boston, to stay at their same hotel - the Revere. We had no expectations about the hotel but it was fantastic in so many ways. Sparkling clean and spacious, not lacking for anything. We were able to keep in touch with family, by visting the co...
761
__label__en
140,689,247
377AC093CB73BC6DB305D1D1CBFB4FD4
Great price, great value
Class and style on a budget. This hotel looks great from the outside and in. The rooms are not, however, what you'd might expect: the cheaper rooms are tiny, which is why the price is lower than other hotels in the area. Having said that, the rooms are finished nicely, and what you get is an efficient and comfortable s...
4
4
5
5
4
4
2,012
2012-09-19T00:00:00
1
Great price, great value Class and style on a budget. This hotel looks great from the outside and in. The rooms are not, however, what you'd might expect: the cheaper rooms are tiny, which is why the price is lower than other hotels in the area. Having said that, the rooms are finished nicely, and what you get is an ef...
713
__label__en
130,884,238
1B4C537C1ECA1A9BB913E4D8D3BD54D9
Great Hotel, Great Location
What a pleasant surprise to a priceline booking. Great hotel, location, staff, etc. We didn't get to try the Mercat restaurant, but the little cafe on the lower level had great drinks and outdoor seating. Definitely recommend and will be returning next time we are in Chicago.
5
5
5
5
5
5
2,012
2012-05-29T00:00:00
1
Great Hotel, Great Location What a pleasant surprise to a priceline booking. Great hotel, location, staff, etc. We didn't get to try the Mercat restaurant, but the little cafe on the lower level had great drinks and outdoor seating. Definitely recommend and will be returning next time we are in Chicago.
304
__label__en
127,189,191
635A00940919C4CB95277C7E18FCFA1D
A Sanctuary
My bed in this hotel was absolutely delicious. Crisp linens, great pillows, comfy mattress. Some people complained about the street noise but my room (538) faced a courtyard so it was dead quiet. Free (and fast) wifi is a nice perk.
4
5
4
5
4
5
2,012
2012-04-03T00:00:00
1
A Sanctuary My bed in this hotel was absolutely delicious. Crisp linens, great pillows, comfy mattress. Some people complained about the street noise but my room (538) faced a courtyard so it was dead quiet. Free (and fast) wifi is a nice perk.
244
__label__en
132,951,238
BF6EDCA253EC59A961A84DCCC9699147
GREAT view..rooms need some tweaks
We stayed in a Harbourview room on the 11th floor. Perfect view..but surprising how much street noise we heard..sirens and traffic all night. We moved our furniture around abit in the room to sit facing the windows where we enjoyed having a birds eye view of the Tall Ships there for the "Sailabration". Our bathroom had...
4
4
3
5
3
4
2,012
2012-06-28T00:00:00
1
GREAT view..rooms need some tweaks We stayed in a Harbourview room on the 11th floor. Perfect view..but surprising how much street noise we heard..sirens and traffic all night. We moved our furniture around abit in the room to sit facing the windows where we enjoyed having a birds eye view of the Tall Ships there for t...
824
__label__en
142,898,441
0B72130A36A889EBC0CD2E41C76CC74C
Good central location
Good central location but no easy exit off highway. My room was clean but the hallway smelled like dirty socks. The mattress was old and I could feel the springs as I sat on the side of the bed. There is a limited hot breakfast that comes with your stay. There is a free shuttle within a five mile radius of the hotel wh...
3
2
4
3
2
2
2,012
2012-10-15T00:00:00
1
Good central location Good central location but no easy exit off highway. My room was clean but the hallway smelled like dirty socks. The mattress was old and I could feel the springs as I sat on the side of the bed. There is a limited hot breakfast that comes with your stay. There is a free shuttle within a five mile ...
447
__label__en
147,423,637
1C80006356E71C663C6B95B8C67B730A
Brilliant hotel
After having read the mixed reviews, I went ahead and booked this hotel. Nervous with what to expect, I was pleasantly surprised. On arrival the reception was warm and friendly and the staff marked on a map the places to go and to avoid for us. I loved the feel and look of the hotel and our room was spacious, clean and...
5
4
5
5
5
5
2,012
2012-12-14T00:00:00
1
Brilliant hotel After having read the mixed reviews, I went ahead and booked this hotel. Nervous with what to expect, I was pleasantly surprised. On arrival the reception was warm and friendly and the staff marked on a map the places to go and to avoid for us. I loved the feel and look of the hotel and our room was spa...
699
__label__en
130,979,322
28979234922991797667C61B9B0DA2BE
Queen Beds?
This property was very nice and clean. The breakfast was good as well. We did have a problem with the beds. We requested a room with 2 queens, but the beds seemed small. I don't think they were queen size. The mattress was not up to the usual standards either. Our room may have been different from the others on the pro...
3
4
4
4
4
2
2,012
2012-05-30T00:00:00
1
Queen Beds? This property was very nice and clean. The breakfast was good as well. We did have a problem with the beds. We requested a room with 2 queens, but the beds seemed small. I don't think they were queen size. The mattress was not up to the usual standards either. Our room may have been different from the other...
384
__label__en
142,442,449
0935B124AFA643FD4A020FE5C02AEFDB
wedding trip
Enjoyed the hotel other than the first room we were in the potty didn't work, The 2nd room was good except the the remote (tv) didn't work. The hotel staff was very nice. The gentleman that checked us in was vey helpful.
4
4
4
4
5
4
2,012
2012-10-10T00:00:00
1
wedding trip Enjoyed the hotel other than the first room we were in the potty didn't work, The 2nd room was good except the the remote (tv) didn't work. The hotel staff was very nice. The gentleman that checked us in was vey helpful.
233
__label__en
144,381,761
C35374A8C10E98528D6B0FF6E8FF3D97
Luxury and history
We celebrated our 25th wedding anniversary with a two day stay at the Hotel Monaco in Baltimore, Maryland. Built in 1906 as the headquarters for B&O Railroad, most of the architecture and detail was carefully restored in the Beaux Arts style. The hotel’s lobby area features a spacious lounge with a complimentary aftern...
4
5
4
4
5
4
2,012
2012-11-03T00:00:00
1
Luxury and history We celebrated our 25th wedding anniversary with a two day stay at the Hotel Monaco in Baltimore, Maryland. Built in 1906 as the headquarters for B&O Railroad, most of the architecture and detail was carefully restored in the Beaux Arts style. The hotel’s lobby area features a spacious lounge with a c...
548
__label__en
145,488,512
15727F1A5934D073838B586CD7B96EEA
Great value. Decent size room in NYC. Super location.
Located on 52nd St, you're just blocks from Rockefeller, Times Square, Central Park. Everything's within walking distance. Decent size room, 12th floor. Stayed one night. Didn't use any amenities of the hotel. It's a good choice among lower priced 3-star hotels. We would stay there again for sure. We had tickets to a s...
4
4
4
5
4
4
2,012
2012-11-15T00:00:00
1
Great value. Decent size room in NYC. Super location. Located on 52nd St, you're just blocks from Rockefeller, Times Square, Central Park. Everything's within walking distance. Decent size room, 12th floor. Stayed one night. Didn't use any amenities of the hotel. It's a good choice among lower priced 3-star hotels. We ...
724
__label__en
127,774,926
628EA0F844EF16E74405FF762392006A
Superb hotel! Lavish surroundings that are "fit for a king and queen!!"
We arrived at the hotel in the afternoon and enjoyed a nap before meeting friends for dinner. The pictures do not do the Hotel justice! It is magnificent!! A must stay!! The restaurant is a pleasant addition!! Definitely a must stay!!!
5
5
5
5
5
5
2,012
2012-04-12T00:00:00
1
Superb hotel! Lavish surroundings that are "fit for a king and queen!!" We arrived at the hotel in the afternoon and enjoyed a nap before meeting friends for dinner. The pictures do not do the Hotel justice! It is magnificent!! A must stay!! The restaurant is a pleasant addition!! Definitely a must stay!!!
307
__label__en
136,099,426
E99A374E6DDA3657088C991EBD067B60
Clean rooms but very busy
You get just what you would expect from a Marriott in a major city. The rooms were clean and comfortable. The food was adequate. The service was slow and impersonal - from the front desk to room service. The location was central and you can get rooms with great views of the city.
3
5
3
5
4
4
2,012
2012-08-02T00:00:00
1
Clean rooms but very busy You get just what you would expect from a Marriott in a major city. The rooms were clean and comfortable. The food was adequate. The service was slow and impersonal - from the front desk to room service. The location was central and you can get rooms with great views of the city.
306
__label__en
133,694,655
02482184A6931F12B4F34A2AD4C7849D
sweet little hotel
we were fortunate to have purchased a living social for this hotel which came with breakfast and a happy hour. it was no doubt a terrific value the hotel is beautifully decorated, the epitome of pristine there was evidence everywhere of very careful planning in the very smallest details we found it very pleasant, relax...
5
5
5
5
5
5
2,012
2012-07-07T00:00:00
1
sweet little hotel we were fortunate to have purchased a living social for this hotel which came with breakfast and a happy hour. it was no doubt a terrific value the hotel is beautifully decorated, the epitome of pristine there was evidence everywhere of very careful planning in the very smallest details we found it v...
760
__label__en
131,426,506
2C29D5A80ADD826A834813DDE7AB3795
HGI-Times Square
on my second trip to NYC, was pleasantly surprised at the friendliness and professionalism demonstrated by entire staff at this property. Was convenient to everything we wanted to see, and did not have much "riff raff" in the area that we had to put up with. Highly recommended!!
5
5
5
5
5
5
2,012
2012-06-06T00:00:00
1
HGI-Times Square on my second trip to NYC, was pleasantly surprised at the friendliness and professionalism demonstrated by entire staff at this property. Was convenient to everything we wanted to see, and did not have much "riff raff" in the area that we had to put up with. Highly recommended!!
296
__label__en
127,333,466
F6219CFDF44083D13445DA8AC8C9AE51
FLOPHOUSE for CRACKHEADS
We booked this hotel w/a flight and car rental,and this place was'nt the cheapest either.We reserved a non smoking king size bed we got a gross smellin queen..Went to the front desk and told them that someone had been in there smoking and it was not a non smoking even though the sign by the door said non smoking.Our an...
1
1
1
3
1
1
2,012
2012-04-05T00:00:00
1
FLOPHOUSE for CRACKHEADS We booked this hotel w/a flight and car rental,and this place was'nt the cheapest either.We reserved a non smoking king size bed we got a gross smellin queen..Went to the front desk and told them that someone had been in there smoking and it was not a non smoking even though the sign by the doo...
1,282
__label__en
142,304,614
2C7DF018E5F8F5E2D2923AB1C0863AAB
Hotel Helix
We were traveling with my 3 year old son, who is a dinosaur fanatic, to the Smithsonian museums and stumbled upon this little gem of a hotel. We try to get a room with a separate living space when traveling with him so that his early bedtime is not our early bedtime and the King suite at the Hotel Helix was just the ti...
5
5
5
5
5
5
2,012
2012-10-08T00:00:00
1
Hotel Helix We were traveling with my 3 year old son, who is a dinosaur fanatic, to the Smithsonian museums and stumbled upon this little gem of a hotel. We try to get a room with a separate living space when traveling with him so that his early bedtime is not our early bedtime and the King suite at the Hotel Helix was...
1,026
__label__en
129,374,246
641848432889F9FE8D44B6C7B4888588
Elegant
This is an elegant small hotel with a staff that can't do enough to accommodate every need. It is an Andrew Harper Alliance property and certainly meets those standards of excellence. While it is true that there is some street noise, I'm not sure that is not just a given with an inner-city hotel unless you stay in a g...
5
5
5
5
5
4
2,012
2012-05-04T00:00:00
1
Elegant This is an elegant small hotel with a staff that can't do enough to accommodate every need. It is an Andrew Harper Alliance property and certainly meets those standards of excellence. While it is true that there is some street noise, I'm not sure that is not just a given with an inner-city hotel unless you sta...
712
__label__en
123,357,931
2C9D380A352AC1F9818D815D94E8F30D
You need to know what to expect
We decided to extand our stay in NYC for three nights and I found a brilliant price for this hotel. I combined mobile phone exclusive price and a coupon for 10% discount at hotels.com so I get a price of only 75 usd per night. For a decent hotel in Manhattan it's a huge bargain. Hotel is in lovely part of the city. Upp...
3
5
5
4
3
3
2,012
2012-01-20T00:00:00
1
You need to know what to expect We decided to extand our stay in NYC for three nights and I found a brilliant price for this hotel. I combined mobile phone exclusive price and a coupon for 10% discount at hotels.com so I get a price of only 75 usd per night. For a decent hotel in Manhattan it's a huge bargain. Hotel is...
1,193
__label__en
143,577,381
E7FF0DB29427C497C30AE02A178E047E
Not impressed
Room is so small that I was initially claustrophobic. Bathroom is about as small as our toilet at home. Double beds should be outlawed! Who can get a good night's sleep in a bed so tiny? Staff are indifferent, although concierge was very helpful. No help offered with our 5 bags, no tea & coffee making facilities in roo...
2
4
1
3
1
1
2,012
2012-10-23T00:00:00
1
Not impressed Room is so small that I was initially claustrophobic. Bathroom is about as small as our toilet at home. Double beds should be outlawed! Who can get a good night's sleep in a bed so tiny? Staff are indifferent, although concierge was very helpful. No help offered with our 5 bags, no tea & coffee making fac...
535
__label__en
139,441,457
6D21611C4EA643BE20A45BEE59F9F81A
Unimpressive
Location is great, down the street from Beverly Center and Beverly Connections (shopping). Carpets were dirty, I don't usually ever walk barefoot in hotel rooms. Tub, sink, and toilet was clean-ish. Minifrige was smelly. But it was very comfortable to sleep, room cooled down nicely. Wi-Fi. Pool is torn apart. Only stay...
2
1
2
4
2
3
2,012
2012-09-04T00:00:00
1
Unimpressive Location is great, down the street from Beverly Center and Beverly Connections (shopping). Carpets were dirty, I don't usually ever walk barefoot in hotel rooms. Tub, sink, and toilet was clean-ish. Minifrige was smelly. But it was very comfortable to sleep, room cooled down nicely. Wi-Fi. Pool is torn apa...
346
__label__en
140,211,597
0083FBB2FAF28A3B20F008953FFADB96
Be wary of the charges
I have just stayed at this hotel - nice enough but far from special. The worst thing is no car parking, and the guy on reception was not the most helpful in finding me somewhere. The lift was too small and difficult to use for the one luggage cart. I couldn't find any breakfast. Then the bill. I was charged $3 for the ...
2
3
2
3
3
3
2,012
2012-09-14T00:00:00
1
Be wary of the charges I have just stayed at this hotel - nice enough but far from special. The worst thing is no car parking, and the guy on reception was not the most helpful in finding me somewhere. The lift was too small and difficult to use for the one luggage cart. I couldn't find any breakfast. Then the bill. I ...
1,050
__label__en
131,085,810
290D40C011E9C1624183C810AEAA3304
Loved Our Stay!!
We recently stayed with this hotel , upon departing for a first time cruise. From the moment i called they really made you feel welcome , They also helped us set up transportation each way. Our rooms were ready upon arrival , Very nice rooms . The breakfast was like any other continental (good). Location was good wasnt...
5
5
5
5
5
5
2,012
2012-06-01T00:00:00
1
Loved Our Stay!! We recently stayed with this hotel , upon departing for a first time cruise. From the moment i called they really made you feel welcome , They also helped us set up transportation each way. Our rooms were ready upon arrival , Very nice rooms . The breakfast was like any other continental (good). Locati...
610
__label__en
128,394,109
D453E06EF06338440394898B45AF409E
Spring break with the family.
Booked this hotel using hotwire, got a good deal. Weather was great during our stay. Everyone from the valet to the front desk was nice. Very large open lobby area with a bar in the middle. The pool was clean and nice to relax in the sun while the kids played in the pool. Pool side food service was quick and was not to...
5
4
5
4
5
4
2,012
2012-04-23T00:00:00
1
Spring break with the family. Booked this hotel using hotwire, got a good deal. Weather was great during our stay. Everyone from the valet to the front desk was nice. Very large open lobby area with a bar in the middle. The pool was clean and nice to relax in the sun while the kids played in the pool. Pool side food se...
629
__label__en
130,769,163
88CAF2DD6E41791C032EFEDAB989AB6C
Philly Fantastic
The Rittenhouse is a fantastic place to stay. If you're looking for a very attentive staff, great food and clean comfort accommodations, The Rittenhouse is the place. My wife and I stayed hear with a Museum/Room package. The staff was so nice and attentive. We ordered room service several times. The response time was r...
5
5
5
5
5
5
2,012
2012-05-28T00:00:00
1
Philly Fantastic The Rittenhouse is a fantastic place to stay. If you're looking for a very attentive staff, great food and clean comfort accommodations, The Rittenhouse is the place. My wife and I stayed hear with a Museum/Room package. The staff was so nice and attentive. We ordered room service several times. The re...
837
__label__en
146,238,779
31E1C64615379E33A334BF1A9B6BA3FA
busy hotel
No major complaints. Were checked in within a short time and were pointed to the elevators, but not told which ones to take to our floor (2 sets of elevators for 2 separate floor ranges). Provided us with a fold-out bed but the blanket was pretty sorry, especially for November temperatures. They did provide a second th...
3
4
4
4
3
3
2,012
2012-11-26T00:00:00
1
busy hotel No major complaints. Were checked in within a short time and were pointed to the elevators, but not told which ones to take to our floor (2 sets of elevators for 2 separate floor ranges). Provided us with a fold-out bed but the blanket was pretty sorry, especially for November temperatures. They did provide ...
1,262
__label__en
141,675,471
7589E98E46D8EE88D2C9247594CDD5FB
Stay Away!!!
My first indication of what the hotel would be like should have been the shuttle van. Dirty, old and raggedy. The hotel is exactly like the shuttle van. Smells like smoke and urine. Filthy carpeting. This place is supposed to be 3.5 stars. Nope. 2 is the best I can give it. The pictures on their website have to be at l...
1
1
1
4
1
1
2,012
2012-09-30T00:00:00
1
Stay Away!!! My first indication of what the hotel would be like should have been the shuttle van. Dirty, old and raggedy. The hotel is exactly like the shuttle van. Smells like smoke and urine. Filthy carpeting. This place is supposed to be 3.5 stars. Nope. 2 is the best I can give it. The pictures on their website ha...
1,098
__label__en
143,561,737
88972BDDA2103B91A856987ACC9BA502
Terrific location downtown
This hotel is in a great location. Really near the heart of Boston’s downtown. We stayed in their king suite over the three day weekend. The king suite was roomy, clean, and well maintained. The nice points of this place: 1. Great Location: It is in the middle of everything. So you can walk to just about anything and t...
5
4
4
5
5
4
2,012
2012-10-23T00:00:00
1
Terrific location downtown This hotel is in a great location. Really near the heart of Boston’s downtown. We stayed in their king suite over the three day weekend. The king suite was roomy, clean, and well maintained. The nice points of this place: 1. Great Location: It is in the middle of everything. So you can walk t...
1,471
__label__en
138,133,249
59A3FEF9679E40824C0F2BFD81451C01
Great Hotel and Staff
The hotel and grounds are beautiful...pool area was nice and conveniently accessible from our room. The food was EXCELLENT. I can not recall staying in a hotel anywhere that I ate at multiple times during our stay..especially when so many options nearby. This was our first trip to Austin, and thanks to the great stay w...
4
5
4
4
4
5
2,012
2012-08-23T00:00:00
1
Great Hotel and Staff The hotel and grounds are beautiful...pool area was nice and conveniently accessible from our room. The food was EXCELLENT. I can not recall staying in a hotel anywhere that I ate at multiple times during our stay..especially when so many options nearby. This was our first trip to Austin, and than...
871
__label__en
128,999,863
AC68A92B75EA85515277B36D5264088F
Not Impressed...
My husband and I just stayed overnight at The W Lakeshore. I actually bid on a hotel room through Priceline and was given a room at the W. Upon check in the girl was very nice and told me that she would be putting us in a double. I asked if there was any king beds available and she said yes but it was a $30 upcharge. I...
2
3
1
4
1
3
2,012
2012-04-28T00:00:00
1
Not Impressed... My husband and I just stayed overnight at The W Lakeshore. I actually bid on a hotel room through Priceline and was given a room at the W. Upon check in the girl was very nice and told me that she would be putting us in a double. I asked if there was any king beds available and she said yes but it was ...
1,289
__label__en
123,048,445
9EB76A636968CEC34971979E3C1FB8AD
Learnt many lessons
After I landed at o'hare airport and started my search for the renaissance, my lessons started. Firstly i looked up the wrong section in tripadvisor for an airport hotel; on hindsight i should have searched in "rosemont, illinois", rather than "chicago, illinois" . After i walked past the hilton in the airport on my wa...
3
3
4
3
3
4
2,012
2012-01-14T00:00:00
1
Learnt many lessons After I landed at o'hare airport and started my search for the renaissance, my lessons started. Firstly i looked up the wrong section in tripadvisor for an airport hotel; on hindsight i should have searched in "rosemont, illinois", rather than "chicago, illinois" . After i walked past the hilton in ...
1,387
__label__en
144,581,662
B1010445AD703C0132762FED6E232E7D
Hospitality at its finest!
I held an event at the SLS Beverly Hills for a client in October and was incredibly pleased with the quality of the hotel and, more importantly, the friendly "customer service" attitude of the hotel staff! The staff went out of their way to make us feel welcome and did whatever was within their power to make the event ...
5
5
5
5
5
5
2,012
2012-11-05T00:00:00
1
Hospitality at its finest! I held an event at the SLS Beverly Hills for a client in October and was incredibly pleased with the quality of the hotel and, more importantly, the friendly "customer service" attitude of the hotel staff! The staff went out of their way to make us feel welcome and did whatever was within the...
724
__label__en
124,458,082
7463125A86CEDC26D9C3C5CB01441143
great service
Stayed two times within a 3 week period. Comfortable rooms, great Chicago architecture- but both times I was blown away but the fantastic customer service and delicious room service. Super nice staff-- and fresh and creative food that you would never get at a larger hotel. yum.
5
5
5
5
5
5
2,012
2012-02-11T00:00:00
1
great service Stayed two times within a 3 week period. Comfortable rooms, great Chicago architecture- but both times I was blown away but the fantastic customer service and delicious room service. Super nice staff-- and fresh and creative food that you would never get at a larger hotel. yum.
292
__label__en
125,353,072
8F817E5A312988D1F3C1FABDA4CFF08D
Worst place we stayed
Terrible. Paper thin walls, we heard couple next door in morning being intimate as if they were in room with us. Try explaining that to your 6 yr old. No shampoo, soap not enough towels. Overpriced compared to other places we stayed on our trip. Skimpy breakfast. Unsafe area ? Felt very insecure. Shady characters tho n...
1
3
1
1
1
2
2,012
2012-02-28T00:00:00
1
Worst place we stayed Terrible. Paper thin walls, we heard couple next door in morning being intimate as if they were in room with us. Try explaining that to your 6 yr old. No shampoo, soap not enough towels. Overpriced compared to other places we stayed on our trip. Skimpy breakfast. Unsafe area ? Felt very insecure. ...
451
__label__en
133,961,231
9772E5278B3E1B0C7F4FC309B4A7FE66
Great but beware of parking issue
Residence Inn is great hotel chain on the whole. My family always tries to find one when we visit a new US state. There's always comfort, complimentary food, good wifi, a kitchen complete with a tea/coffee service, stove, fridge/freezer, dishwasher & cupboard with dishes. Great if you want to buy groceries & cook your ...
5
5
5
5
5
5
2,012
2012-07-10T00:00:00
1
Great but beware of parking issue Residence Inn is great hotel chain on the whole. My family always tries to find one when we visit a new US state. There's always comfort, complimentary food, good wifi, a kitchen complete with a tea/coffee service, stove, fridge/freezer, dishwasher & cupboard with dishes. Great if you ...
1,981
__label__en
130,822,664
851460B175A8667E18015D2EF375A579
Updated and Clean
*Stayed here for a Saturday night on a free night stay from Marriott reward card. The room was newly renovated and clean. This hotel was formerly a Westin and I was told by the staff that Marriott came in and updated the lobby and rooms. Hotel is slow and the city center closed for the most part on the weekend...althou...
4
5
5
5
5
4
2,012
2012-05-28T00:00:00
1
Updated and Clean *Stayed here for a Saturday night on a free night stay from Marriott reward card. The room was newly renovated and clean. This hotel was formerly a Westin and I was told by the staff that Marriott came in and updated the lobby and rooms. Hotel is slow and the city center closed for the most part on th...
946
__label__en
142,507,969
E48B3F4A5CE78927008A918B17B62F10
Dissapointment
On my trip to San Antonio I had been booked by my company at this hotel and I must admit it was quite a disappointment. I found the hotel was tired, dark and had really poor food. A comment from a friend when I sent a picture of the room to him was spot on: “It looks like a country inn hotel in England in the 70’s”. Wh...
2
3
2
3
2
2
2,012
2012-10-10T00:00:00
1
Dissapointment On my trip to San Antonio I had been booked by my company at this hotel and I must admit it was quite a disappointment. I found the hotel was tired, dark and had really poor food. A comment from a friend when I sent a picture of the room to him was spot on: “It looks like a country inn hotel in England i...
1,118
__label__en
131,544,849
FB505C48E6AE68B7764458138DA579BB
Harbor view
I chose this property as it was near the Queen Mary Hotel, and the rates for the ship hotel were a little over my budget. The Double Tree was situated right on the harbor and the views/atmosphere was impressive. Double Tree has recently renovated the property, and everything was fresh and clean. The beds were comfortab...
4
5
4
5
4
4
2,012
2012-06-08T00:00:00
1
Harbor view I chose this property as it was near the Queen Mary Hotel, and the rates for the ship hotel were a little over my budget. The Double Tree was situated right on the harbor and the views/atmosphere was impressive. Double Tree has recently renovated the property, and everything was fresh and clean. The beds we...
600
__label__en
143,176,527
F045AEF97ED7C81F099570DA19F63B1B
Do not book this filthy hotel
I would strongly advise to not book this disgraceful property. The 'welcome' was atrocious, taking 90 minutes to get to the front of the queue at check in, only to be greeted by an unpleasant, unapologetic member of staff who clearly had not concern for his own job nor the guests he was dealing with. The corridors in t...
1
1
1
1
1
1
2,012
2012-10-19T00:00:00
1
Do not book this filthy hotel I would strongly advise to not book this disgraceful property. The 'welcome' was atrocious, taking 90 minutes to get to the front of the queue at check in, only to be greeted by an unpleasant, unapologetic member of staff who clearly had not concern for his own job nor the guests he was de...
741
__label__en
133,000,475
7F8D4227C7057DA7BC32976092A04116
Great location good price and very very clean
Hi fisherman wharf is in a great location. We stayed in the annex, it's quiet and clean. Easy access to roads. The building is older but maintained well. We paid 196 a night. Great price for location. Would recommend, we only slept in the room. Free wifi a plus.
3
5
5
5
3
5
2,012
2012-06-28T00:00:00
1
Great location good price and very very clean Hi fisherman wharf is in a great location. We stayed in the annex, it's quiet and clean. Easy access to roads. The building is older but maintained well. We paid 196 a night. Great price for location. Would recommend, we only slept in the room. Free wifi a plus.
308
__label__en
143,574,201
40047E9504057C39F5BD14139A484455
Poor customer service
The room was not ready at check-in time, and neither the front desk person nor the manager seemed to think it was a big deal. When I asked for a late check-out, I was told it would cost extra. This seems pretty shameless, considering the room was not ready on time. Also, when I called the desk to ask for a wake-up call...
2
3
2
4
3
4
2,012
2012-10-23T00:00:00
1
Poor customer service The room was not ready at check-in time, and neither the front desk person nor the manager seemed to think it was a big deal. When I asked for a late check-out, I was told it would cost extra. This seems pretty shameless, considering the room was not ready on time. Also, when I called the desk to ...
509
__label__en
123,136,310
CC48641729ACFC9CED4BFC8CCB077AA8
VERY NICE STAY IN NYC
Good Hotel, great staff, Front Desk people were very very nice, thank-you so much.
4
5
5
4
4
5
2,012
2012-01-15T00:00:00
1
VERY NICE STAY IN NYC Good Hotel, great staff, Front Desk people were very very nice, thank-you so much.
104
__label__en
145,393,841
D9C6239A1280719A260C83AEAD47BC7F
Very good
Overall, I was very satisfied. I am very serious about my fitness routine in the morning and your fitness facility was very antiquated and lacked variety. My stay was very pleasant, however. Thank you
4
4
4
4
4
4
2,012
2012-11-14T00:00:00
1
Very good Overall, I was very satisfied. I am very serious about my fitness routine in the morning and your fitness facility was very antiquated and lacked variety. My stay was very pleasant, however. Thank you
210
__label__en
123,811,228
11859C4AA4F0237761D57F17AB127281
Great location and huge rooms!
Stayed here for business. The room was huge! Not sure if all the rooms are like this but what a great place to stay with a family. Unfortunately there was only me to enjoy it. The staff at the front desk was very friendly. I didn't get a chance to eat the breakfast or the week night dinner but they both looked really g...
5
5
4
5
5
5
2,012
2012-01-29T00:00:00
1
Great location and huge rooms! Stayed here for business. The room was huge! Not sure if all the rooms are like this but what a great place to stay with a family. Unfortunately there was only me to enjoy it. The staff at the front desk was very friendly. I didn't get a chance to eat the breakfast or the week night dinne...
469
__label__en
134,280,018
6BE30943792B174EC226596E74F1C62F
Nice hotel!
We stayed on a Thursday night at this Holiday Inn after booking it through Priceline. The front desk personnel were friendly and checked us in very quickly. There was an Anime convention going on at this time, but I have to say the noise was very minimal. I had e-mailed the manager prior to our arrival and requested a ...
4
4
4
4
4
4
2,012
2012-07-13T00:00:00
1
Nice hotel! We stayed on a Thursday night at this Holiday Inn after booking it through Priceline. The front desk personnel were friendly and checked us in very quickly. There was an Anime convention going on at this time, but I have to say the noise was very minimal. I had e-mailed the manager prior to our arrival and ...
1,258
__label__en
145,861,812
34CB1F6EBA34B43E9A3A80D08933E447
Renovation in progress
The entire lobby and breakfast area is being remodeled. Carpet has been pulled up, walls & furnishings updated, and the breakfast area is in a temporary room with food set up on folding tables. No hot food other than microwaved sausage, egg, & cheese biscuits. Staff was friendly. Avoid the end rooms, as ours was 435 an...
3
5
4
4
3
5
2,012
2012-11-20T00:00:00
1
Renovation in progress The entire lobby and breakfast area is being remodeled. Carpet has been pulled up, walls & furnishings updated, and the breakfast area is in a temporary room with food set up on folding tables. No hot food other than microwaved sausage, egg, & cheese biscuits. Staff was friendly. Avoid the end ro...
711
__label__en
143,864,860
A279472ED5667A9844A617F8A9A6C3B6
Outstanding place to stay
From the curb to the lobby to the room, the Talbott staff was thoughtful, courteous, and professional. The room was, as you would expect, clean and well proportioned. What did surprise us was how quiet and peaceful the room and hotel was, being that its location was so close to the action of Michigan Avenue and the sur...
5
5
5
5
5
5
2,012
2012-10-27T00:00:00
1
Outstanding place to stay From the curb to the lobby to the room, the Talbott staff was thoughtful, courteous, and professional. The room was, as you would expect, clean and well proportioned. What did surprise us was how quiet and peaceful the room and hotel was, being that its location was so close to the action of M...
425
__label__en
132,178,553
8EB492234A09DE562053670C1261FEDB
Stranded at O'Hare? Sta Here
I have stayed at this hotel many times over twenty years of travel. And every time I have stayed here it has been due to a cancelled fllight or a missed connection. And this past week it was not different. A flight cancellation and missed connection equaled a night at the Hilton O'Hare. This time it included my husband...
4
4
4
5
3
4
2,012
2012-06-17T00:00:00
1
Stranded at O'Hare? Sta Here I have stayed at this hotel many times over twenty years of travel. And every time I have stayed here it has been due to a cancelled fllight or a missed connection. And this past week it was not different. A flight cancellation and missed connection equaled a night at the Hilton O'Hare. Thi...
1,063
__label__en
130,518,155
A5181B2075820A774C4B514C61088890
Impressed
I stayed at the Holiday Inn Univ. Place about a few days ago and noticed a change in customer service (i had stayed a couple months back). I commented to someone at the front desk about how I felt like my stay this time around was much better than the last time (customer service wise) and she mentioned to me that there...
4
4
4
5
3
4
2,012
2012-05-24T00:00:00
1
Impressed I stayed at the Holiday Inn Univ. Place about a few days ago and noticed a change in customer service (i had stayed a couple months back). I commented to someone at the front desk about how I felt like my stay this time around was much better than the last time (customer service wise) and she mentioned to me ...
639
__label__en
129,628,204
5777C7D87CF479E3798D30CAC66368D0
Excellent location....
we loved it.... and would most definately stay there again. tThe location is great within working distance to, SOHO, NOHO , meat packing, finance district , lower east side, east village and Williamsburg... Would reccomend to rent bikes and explore the city - it was great...
4
5
4
4
4
4
2,012
2012-05-09T00:00:00
1
Excellent location.... we loved it.... and would most definately stay there again. tThe location is great within working distance to, SOHO, NOHO , meat packing, finance district , lower east side, east village and Williamsburg... Would reccomend to rent bikes and explore the city - it was great...
298
__label__en
128,401,124
1AE2D50941988CC479216F28646DC592
5 star experience
I just got back from a 24 hour girlfriend week-end that could not have been better. We meet every year in Philly, and last year changed to The Rittenhouse, and have not looked back. The Rittenhouse works hard to earn my business - some free goodies, a huge room, and an enormous bathroom with seperate shower and tub. Th...
5
5
5
4
5
5
2,012
2012-04-23T00:00:00
1
5 star experience I just got back from a 24 hour girlfriend week-end that could not have been better. We meet every year in Philly, and last year changed to The Rittenhouse, and have not looked back. The Rittenhouse works hard to earn my business - some free goodies, a huge room, and an enormous bathroom with seperate ...
780
__label__en
141,170,814
CD211CA2A96A32B71EC5D66C792C2E53
Good location and price
I gave th is hotel a 3 because of it's location, right on times square, and it was very well priced. The rooms are smaller than the average small room in new York. The bathroom is VERY small. Space is limited. The hotel is under construction so the nice parts about it (bar and lobby) are closed. I stayed here 4 years ...
3
3
4
5
2
3
2,012
2012-09-24T00:00:00
1
Good location and price I gave th is hotel a 3 because of it's location, right on times square, and it was very well priced. The rooms are smaller than the average small room in new York. The bathroom is VERY small. Space is limited. The hotel is under construction so the nice parts about it (bar and lobby) are closed...
450
__label__en
144,672,243
BD90EC36D65AB2D65D133BD9D149D0C8
This is a great hotel-great value-I really enjoyed my stay
Great hotel I'll be back easy to get in and out quiet at night parking easy room kept very clean nice third floor view
5
5
5
5
5
5
2,012
2012-11-05T00:00:00
1
This is a great hotel-great value-I really enjoyed my stay Great hotel I'll be back easy to get in and out quiet at night parking easy room kept very clean nice third floor view
177
__label__en
145,684,903
22868E8E069701384B09A6651B1275A2
again a superb hotel
a spur of the the minute decision to go Chicago and no hesitation booking this hotel.. Could only get a suite at such short notice but the views form the 5th floor windows on both sides were worth it-views down to the Lake and down the theatre district. The attention every time you walk in is so personal-love the happy...
5
5
4
5
5
5
2,012
2012-11-18T00:00:00
1
again a superb hotel a spur of the the minute decision to go Chicago and no hesitation booking this hotel.. Could only get a suite at such short notice but the views form the 5th floor windows on both sides were worth it-views down to the Lake and down the theatre district. The attention every time you walk in is so pe...
691
__label__en
127,126,913
35C08376CB9EF33EE47264379C01BC80
Thoughtful staff makes a great hotel
Immaculate rooms, a lovely hot cooked breakfast buffet and a staff that made the hotel better than any four star one I've stayed at. We came for a funeral and all the extended family stayed here. When they learned we were all from out of town and had no home to get together at, the staff invited us to gather in the bre...
5
5
5
5
5
5
2,012
2012-04-02T00:00:00
1
Thoughtful staff makes a great hotel Immaculate rooms, a lovely hot cooked breakfast buffet and a staff that made the hotel better than any four star one I've stayed at. We came for a funeral and all the extended family stayed here. When they learned we were all from out of town and had no home to get together at, the ...
1,127
__label__en
126,842,356
DBCC7E4D1ED4C4E01CE211902CBFA101
Meh
The location was very convenient and while the staff were friendly, they insisted that we use the electronic check in option instead of helping us themselves. Why pay staff if they are just going to direct you to the auto check in??? Which, funnily enough, wasn't working properly and they had to check us in themselves....
3
3
3
3
3
2
2,012
2012-03-28T00:00:00
1
Meh The location was very convenient and while the staff were friendly, they insisted that we use the electronic check in option instead of helping us themselves. Why pay staff if they are just going to direct you to the auto check in??? Which, funnily enough, wasn't working properly and they had to check us in themsel...
1,046
__label__en
146,445,675
F74C517F4FDE5F46912A0756BEA54740
excellent...that says it all..
I have 183 reviews on here and only 18 of them are excellent ...so I do not give ratings if they are not deserved..this place deserves an excellent rating..I have stayed here quite a few times and have never had an issue with anything..It may not be the newest or the fanciest but it is as clean and comfortable as any b...
5
5
4
5
5
5
2,012
2012-11-29T00:00:00
1
excellent...that says it all.. I have 183 reviews on here and only 18 of them are excellent ...so I do not give ratings if they are not deserved..this place deserves an excellent rating..I have stayed here quite a few times and have never had an issue with anything..It may not be the newest or the fanciest but it is as...
960
__label__en
146,108,130
4C604378B57C6D6A4C687550E5124C3C
Close, but no cigar
I recently stayed at the Westin Copley in Boston, MA while visiting family for Thanksgiving. I stayed in a Junior Suite (Room 1001). Things got off to a negative start at check-in as when I made my reservation, I was told I would have a room on a high floor. The 10th floor is not a high floor, in my opinion. Upon enter...
3
4
2
4
3
5
2,012
2012-11-24T00:00:00
1
Close, but no cigar I recently stayed at the Westin Copley in Boston, MA while visiting family for Thanksgiving. I stayed in a Junior Suite (Room 1001). Things got off to a negative start at check-in as when I made my reservation, I was told I would have a room on a high floor. The 10th floor is not a high floor, in my...
2,264
__label__en
132,773,591
B6038FB04D768FFFDA2038B79C9B544A
Interesting design, but service and amenities-meh.
The style of this hotel definitely has a foot up on its competition in Houston, but the hotel could really be so much more. The service was a little cold and unhelpful-we were grilled for five minutes upon trying to go to the pool b/c the hotel had not communicated their guest list correctly. Of course, maybe it was b...
3
4
3
5
3
3
2,012
2012-06-25T00:00:00
1
Interesting design, but service and amenities-meh. The style of this hotel definitely has a foot up on its competition in Houston, but the hotel could really be so much more. The service was a little cold and unhelpful-we were grilled for five minutes upon trying to go to the pool b/c the hotel had not communicated th...
1,182
__label__en
144,576,695
0FD75D2E23818E2857E1269DAAECF650
A step back in time
The WOW factor of the Peabody makes it worth the stay. This is a historic hotel with a grand lobby, marching ducks, and history everywhere. The rooms are quaint and comfortable. The location is great and central to Beale Street, the Ballpark, and many choices for dining and shopping. A good choice.
5
5
3
5
5
5
2,012
2012-11-05T00:00:00
1
A step back in time The WOW factor of the Peabody makes it worth the stay. This is a historic hotel with a grand lobby, marching ducks, and history everywhere. The rooms are quaint and comfortable. The location is great and central to Beale Street, the Ballpark, and many choices for dining and shopping. A good choice.
319
__label__en
145,781,082
BC8D65C28BF13A7FE7B9D15A5B92AC53
Oh dear -- not so good any more
I've stayed here several times and always found it a pleasant experience until now. Last time I stayed at the CP-LAX, I was not a PriorityClub member and yet I was given a fabulous upgrade. This time, as a PC member, I received no consideration other than a coupon for a free beverage (with an expiration date prior to m...
3
5
2
5
4
4
2,012
2012-11-19T00:00:00
1
Oh dear -- not so good any more I've stayed here several times and always found it a pleasant experience until now. Last time I stayed at the CP-LAX, I was not a PriorityClub member and yet I was given a fabulous upgrade. This time, as a PC member, I received no consideration other than a coupon for a free beverage (wi...
611
__label__en
131,704,859
5DAD3FA989511128AEE4F1ACDF3E5883
This Place is Rad
Very nice hotel. I stay in Los Angeles often and I will definitely book here again. The amenities are top shelf. Staff is courteous and attentive. I recommend enjoying your happy hour in the courtyard, especially as the sun goes down. Very sublime.
5
5
5
5
5
5
2,012
2012-06-10T00:00:00
1
This Place is Rad Very nice hotel. I stay in Los Angeles often and I will definitely book here again. The amenities are top shelf. Staff is courteous and attentive. I recommend enjoying your happy hour in the courtyard, especially as the sun goes down. Very sublime.
266
__label__en
143,861,455
98A9DCD37E61C730E38F027E0873246B
Give this hotel a miss.
Just spent 2 nights at this hotel and can't think of a positive thing to say about the place. Dirty carpets, chipped paintwork on the wood and walls, chipped tiles in the shower unit (a positive health hazard in our opinion), scruffy and scratched furniture, our room was depressing to say the least. It might not have b...
1
1
1
4
1
1
2,012
2012-10-27T00:00:00
1
Give this hotel a miss. Just spent 2 nights at this hotel and can't think of a positive thing to say about the place. Dirty carpets, chipped paintwork on the wood and walls, chipped tiles in the shower unit (a positive health hazard in our opinion), scruffy and scratched furniture, our room was depressing to say the le...
425
__label__en
133,796,430
A89683751243A76BF2EE06C14E62B6B8
Good area, high prices
I find shopping in that area to be so touristy bourgeois, but we wanted a place under $200 in the city so we could catch the trains and buses to the Shedd and Sears Tower. Mission accomplished, as the 146 bus leaves near there for the museum campus and the Chicago L station is a short five block walk. Nice in that way,...
3
3
3
3
3
3
2,012
2012-07-08T00:00:00
1
Good area, high prices I find shopping in that area to be so touristy bourgeois, but we wanted a place under $200 in the city so we could catch the trains and buses to the Shedd and Sears Tower. Mission accomplished, as the 146 bus leaves near there for the museum campus and the Chicago L station is a short five block ...
1,064
__label__en
127,668,177
F96138163F139E0E0633D68CDF19B80F
Grand in name but not the Grand we expected ...
Perhaps we have been spoilt as having always stayed in Grand Hyatts, primarily on Far East holidays, our expectations were very high, only to be rather disappointed. The stay was perfectly adequate - we stayed 6 nights. The plus points: convenient location off Union Square, rooms had nice decor, beds very comfortable, ...
3
3
3
4
3
4
2,012
2012-04-11T00:00:00
1
Grand in name but not the Grand we expected ... Perhaps we have been spoilt as having always stayed in Grand Hyatts, primarily on Far East holidays, our expectations were very high, only to be rather disappointed. The stay was perfectly adequate - we stayed 6 nights. The plus points: convenient location off Union Squar...
2,133
__label__en
127,747,727
9BF647AA0653EFB6C1BEFD11991411AC
We stay here frequently
Our daughter moved to Boston two years ago and lives right down the street from this hotel. When we visit we stay there for the convenient location, but the positives are the free parking, internet, and breakfast. Street parking in Boston residential areas is impossible because you need a resident sticker, so the parki...
4
5
4
5
4
4
2,012
2012-04-12T00:00:00
1
We stay here frequently Our daughter moved to Boston two years ago and lives right down the street from this hotel. When we visit we stay there for the convenient location, but the positives are the free parking, internet, and breakfast. Street parking in Boston residential areas is impossible because you need a reside...
1,335
__label__en
125,500,811
970C1E43C7C73E3181B70BD8887A586E
Lassandra-The Best Customer Service
What a pleasure to arrive for breakfast each day to a smiling face that was truly happy to see you and help. Lassandra kept the line moving and made sure each person was treated special. She is truly an asset to your organization!
5
5
5
5
5
5
2,012
2012-03-02T00:00:00
1
Lassandra-The Best Customer Service What a pleasure to arrive for breakfast each day to a smiling face that was truly happy to see you and help. Lassandra kept the line moving and made sure each person was treated special. She is truly an asset to your organization!
266
__label__en
131,055,184
A3B0ED24D323AEB8722E58AAB7388CD8
Good location near zoo, but a bit dated
I stayed there on Marriott points, and it was worth what I paid. The rooms are a bit dark and the curtains had spiders in them. Otherwise, standard Marriott interior. The front desk staff was very friendly and took care of the spiders ASAP. Quiet and nice interior courtyard.
3
3
3
5
3
3
2,012
2012-05-31T00:00:00
1
Good location near zoo, but a bit dated I stayed there on Marriott points, and it was worth what I paid. The rooms are a bit dark and the curtains had spiders in them. Otherwise, standard Marriott interior. The front desk staff was very friendly and took care of the spiders ASAP. Quiet and nice interior courtyard.
315
__label__en
146,891,755
4751C3DF2CD1EDDF4775C6BC8B0E872A
Outstanding service
The front desk clerk, Toni, went above and beyond to insure outstanding service. I arrived after their dinner service had closed, Toni made a point of making sure I was served as she personally went into the kitchen, got my food and had it served along with a glass of wine. Comfortable room and great staff. First time ...
5
5
5
5
5
5
2,012
2012-12-06T00:00:00
1
Outstanding service The front desk clerk, Toni, went above and beyond to insure outstanding service. I arrived after their dinner service had closed, Toni made a point of making sure I was served as she personally went into the kitchen, got my food and had it served along with a glass of wine. Comfortable room and grea...
453
__label__en
141,266,948
E3DD151ADA078F5B8F5CE67A23E94113
Not great other than for location
The Chancellor is an old hotel just off Union Square. If you like: Tiny rooms (even compared to European rooms) Bedroom walls with no wallpaper and rough looking walls A tiny bathroom with no space to put anything Bathroom tiles and bath which have been painted but are now chipped A shower with no pressure Narrow corri...
2
3
3
4
1
4
2,012
2012-09-25T00:00:00
1
Not great other than for location The Chancellor is an old hotel just off Union Square. If you like: Tiny rooms (even compared to European rooms) Bedroom walls with no wallpaper and rough looking walls A tiny bathroom with no space to put anything Bathroom tiles and bath which have been painted but are now chipped A sh...
849
__label__en
125,716,234
01D8B74BF6483FC7CB78D2A959B94DF0
Great Hotel!
We were not very familiar with Dallas but we felt right at home with the help of the the people at the Hotel Lumen. The staff was super friendly, especially Nikki. The restaurant was just ok. In general the hotel was in great shape, very well maintained. When we were ready to leave Nikki arranged a car to the airport, ...
4
5
3
4
4
4
2,012
2012-03-06T00:00:00
1
Great Hotel! We were not very familiar with Dallas but we felt right at home with the help of the the people at the Hotel Lumen. The staff was super friendly, especially Nikki. The restaurant was just ok. In general the hotel was in great shape, very well maintained. When we were ready to leave Nikki arranged a car to ...
346
__label__en
136,757,416
17DF174EE46276B98D688E17263D51FF
Great place to stay!
We loved staying at the Savoy Suites! The room was great! All the employees, from the desk clerks to the housekeepers, were friendly and very helpful! The desk clerks were the best! They always welcomed us back when we returned from being out and about in DC......they offered helpful hints for getting around, etc.........
5
5
5
4
5
5
2,012
2012-08-09T00:00:00
1
Great place to stay! We loved staying at the Savoy Suites! The room was great! All the employees, from the desk clerks to the housekeepers, were friendly and very helpful! The desk clerks were the best! They always welcomed us back when we returned from being out and about in DC......they offered helpful hints for gett...
455
__label__en
130,070,984
FE98618B59B6F7F49EE93EF7AA649D7D
haughty staff and dark room on alley
this is a very nice hotel. the lobby is pretty and the rooms well furnished. When I checked in i was met by a wonderfully cheery bellman (great guy). When I approached the front desk there was no one there. When the clerk finally arrived it appeared that I was a necessary nuisance (by the way, this hotel wants to store...
3
4
3
5
2
3
2,012
2012-05-16T00:00:00
1
haughty staff and dark room on alley this is a very nice hotel. the lobby is pretty and the rooms well furnished. When I checked in i was met by a wonderfully cheery bellman (great guy). When I approached the front desk there was no one there. When the clerk finally arrived it appeared that I was a necessary nuisance (...
973
__label__en
137,620,345
A3427EC50D969C407D05A505BF60DA98
Great spot
Great staff! Clean and great views of 9/11 memorial. Convenient to public transportation. Cant say enough good about this place. Rooms are small but very clean. Have a drink on the rooftop bar for great views of the city. Stayed here for yankees game and #4 train close by.
5
4
5
5
4
5
2,012
2012-08-19T00:00:00
1
Great spot Great staff! Clean and great views of 9/11 memorial. Convenient to public transportation. Cant say enough good about this place. Rooms are small but very clean. Have a drink on the rooftop bar for great views of the city. Stayed here for yankees game and #4 train close by.
284
__label__en
133,933,525
FADB8C531CCC3864B01BA184771D1ED8
Great family hotel
Nice hotel. Ten minutes walking distance from city core. Nice pool for kids. Cheap parking around the corner on wabash ave ($18/day). Staff, though, didn't appear to be very knowledgable.
4
4
4
5
3
4
2,012
2012-07-09T00:00:00
1
Great family hotel Nice hotel. Ten minutes walking distance from city core. Nice pool for kids. Cheap parking around the corner on wabash ave ($18/day). Staff, though, didn't appear to be very knowledgable.
206
__label__en
146,148,237
D63A26137FB76EA6A9BCC313354CB87B
when will they fix the elevators?
nice room, very large with two double beds, fantastic location, very helpful staff, but the elevators are pathetic. people routinely getting stuck, three service elevators don't help customers, several 30 minute waits. at check out I was not asked how my stay was, or I may have vented more about the elevators. I would ...
3
3
3
5
4
3
2,012
2012-11-25T00:00:00
1
when will they fix the elevators? nice room, very large with two double beds, fantastic location, very helpful staff, but the elevators are pathetic. people routinely getting stuck, three service elevators don't help customers, several 30 minute waits. at check out I was not asked how my stay was, or I may have vented ...
450
__label__en
128,468,122
633CFBF6C5A6E70A78DBEA505038FE9B
Stellar Service
My daughter and I were able to get away for four (sunny!) playful days in San Francisco and I was so pleased with our hotel choice. Everyone on staff could not have been more helpful or pleasant with every question and request. I felt everyone tried to go beyond simple expectations. Our room, and lovely granite-covered...
4
5
4
5
4
4
2,012
2012-04-23T00:00:00
1
Stellar Service My daughter and I were able to get away for four (sunny!) playful days in San Francisco and I was so pleased with our hotel choice. Everyone on staff could not have been more helpful or pleasant with every question and request. I felt everyone tried to go beyond simple expectations. Our room, and lovely...
532
__label__en
140,707,829
9E41A846A3F581D50EAF5BB8EFA9B2FD
So Good I Came here twice.
I had not been to LA or Venice Beach before but I was impressed with the other reviews I had read on here regarding this hotel. I was in the States for 2 weeks but in La twice during that time. My plan was to check out Venice On The Beach for the first 3 days. I was met by Greg the hotel MD who could not do enough for ...
5
5
5
5
4
5
2,012
2012-09-19T00:00:00
1
So Good I Came here twice. I had not been to LA or Venice Beach before but I was impressed with the other reviews I had read on here regarding this hotel. I was in the States for 2 weeks but in La twice during that time. My plan was to check out Venice On The Beach for the first 3 days. I was met by Greg the hotel MD w...
1,288
__label__en
145,098,126
DB99B91EB73E5B00BF3B34558809EBA5
Great location, and room
We did some online research before we arrived and wanted a large room as we would be staying for over a week. The room was great, and the double glazed windows were a bonus as it kept out all the street noise. We took advantage of the green option of not having our room made up every day. The Wifi turned out to be free...
4
4
4
5
4
5
2,012
2012-11-10T00:00:00
1
Great location, and room We did some online research before we arrived and wanted a large room as we would be staying for over a week. The room was great, and the double glazed windows were a bonus as it kept out all the street noise. We took advantage of the green option of not having our room made up every day. The W...
690
__label__en
139,425,685
47D1665A2888D6083006B8DBE82C2A2F
Glad I Checked This Place Out
I am so glad I gave this place a try. I usually stay at Hilton properties – in Chicago the Palmer House or the Wit (although I have tried the Hampton Inn around the corner when the town was booked up with conventions). I think I may have found my new home in Chicago. As A Hilton Honors Diamond, I was greeted and ackno...
5
5
4
5
5
5
2,012
2012-09-04T00:00:00
1
Glad I Checked This Place Out I am so glad I gave this place a try. I usually stay at Hilton properties – in Chicago the Palmer House or the Wit (although I have tried the Hampton Inn around the corner when the town was booked up with conventions). I think I may have found my new home in Chicago. As A Hilton Honors Di...
2,825
__label__en
146,956,543
5C88E0D862D28060646EB6C4A09520AC
Perfect stay
Helix was awesome. Super friendly staff, very accommodating of requests and late checkout, gorgeous, clean, comfortable room. Used the "secret password" and got parking comped, which was kind of amazing. Took advantage of the eUpgrade standby to get an amazing room for an extra $20. Loved everything about our stay.
5
5
5
5
5
5
2,012
2012-12-07T00:00:00
1
Perfect stay Helix was awesome. Super friendly staff, very accommodating of requests and late checkout, gorgeous, clean, comfortable room. Used the "secret password" and got parking comped, which was kind of amazing. Took advantage of the eUpgrade standby to get an amazing room for an extra $20. Loved everything about ...
329
__label__en
146,481,678
5F9AE98C3BFD57EC09A79801637F2405
I really, really, wanted to like this hotel...
My wife and I had stayed at this hotel for a night a few years ago when it was called the Omni and had a nice time, although our visit was very brief. So I was pleasantly surprised when my Hotwire purchase turned out to be the (now named) Roberts Riverwalk. First of all the location, to my taste, is wonderful. Despite ...
3
3
3
4
3
2
2,012
2012-11-30T00:00:00
1
I really, really, wanted to like this hotel... My wife and I had stayed at this hotel for a night a few years ago when it was called the Omni and had a nice time, although our visit was very brief. So I was pleasantly surprised when my Hotwire purchase turned out to be the (now named) Roberts Riverwalk. First of all th...
4,649
__label__en
139,773,858
810E43B48542B0164D7D26B034CDBFD1
Great location, good rooms
Reccomended by our travel agent. A great location just off Union Square. Lobby was dark and a bit uninviting but the staff very friendly and helpful. The room was very clean and modern with very very comfortable beds!!! I would definately come back.
4
5
4
5
5
5
2,012
2012-09-08T00:00:00
1
Great location, good rooms Reccomended by our travel agent. A great location just off Union Square. Lobby was dark and a bit uninviting but the staff very friendly and helpful. The room was very clean and modern with very very comfortable beds!!! I would definately come back.
276
__label__en
128,091,918
E3644A05880A92DC4E560A23E5F81140
better from a greater distance
i've been here 3 separate times. front desk staff are courteous. breakfast is typical of marriott hotels. rooms are well designed and decorated with state of the art appliances. orientation of the buildings (10, i think) is a little confusing, depending on the building you're in. internet is very slow and drops durin...
3
2
3
4
5
3
2,012
2012-04-18T00:00:00
1
better from a greater distance i've been here 3 separate times. front desk staff are courteous. breakfast is typical of marriott hotels. rooms are well designed and decorated with state of the art appliances. orientation of the buildings (10, i think) is a little confusing, depending on the building you're in. intern...
800
__label__en
127,737,068
6C3914BA50880349E3546F27CBAA0895
Super convenient to airport and comfortable place to stay
Literally five minutes from airport. The taxi shuttle was quick and convenient. Laurene, the manager, was very friendly and helpful. Room was very nice. Looking forward to staying there again on all my trips to San Jose.
4
5
4
5
4
5
2,012
2012-04-12T00:00:00
1
Super convenient to airport and comfortable place to stay Literally five minutes from airport. The taxi shuttle was quick and convenient. Laurene, the manager, was very friendly and helpful. Room was very nice. Looking forward to staying there again on all my trips to San Jose.
278
__label__en
129,119,592
7764B607C6C1A75F2196EB3250B01E08
Great stay on venice beach
I stayed with the Erwin over the weekend and had a great stay! The hotel staff was very helpful and friendly and the room itself was fresh and comfortable. I work in the hotel industry and have stayed at a lot of hotels. I give the Erwin two thumbs up. The bed at the Erwin was comfortable, which ranks high on my requi...
5
5
5
5
5
5
2,012
2012-04-30T00:00:00
1
Great stay on venice beach I stayed with the Erwin over the weekend and had a great stay! The hotel staff was very helpful and friendly and the room itself was fresh and comfortable. I work in the hotel industry and have stayed at a lot of hotels. I give the Erwin two thumbs up. The bed at the Erwin was comfortable, w...
1,277
__label__en
130,329,668
E5D008969D2A08D528FF51E3DCFD2B91
Great Hotel, Excellent Location, Few Downsides
I know it's pricey, but as they say location is everything and this is right in the middle of where we wanted to be (Times Square), so that helped our trip be even more enjoyable. The cost here is still comparable to prices of other hotels in the area, but I wish they would include WiFi in the guest rooms (especially s...
4
5
4
5
5
3
2,012
2012-05-21T00:00:00
1
Great Hotel, Excellent Location, Few Downsides I know it's pricey, but as they say location is everything and this is right in the middle of where we wanted to be (Times Square), so that helped our trip be even more enjoyable. The cost here is still comparable to prices of other hotels in the area, but I wish they woul...
1,306
__label__en
125,398,742
20FC3529D9FADC000CC58615EC8DE7F3
Historic Hotel in a GREAT Location
The Omni is a beautiful and historic hotel located in the perfect location. Guests can walk to Faneuil Hall/Quincy Market, the Common/Gardens, and the waterfront-really can't get much better than that. There is a grand, historic feel to the hotel the minute one walks into the lobby and the staff is fantastic. I have st...
5
5
5
5
4
4
2,012
2012-02-29T00:00:00
1
Historic Hotel in a GREAT Location The Omni is a beautiful and historic hotel located in the perfect location. Guests can walk to Faneuil Hall/Quincy Market, the Common/Gardens, and the waterfront-really can't get much better than that. There is a grand, historic feel to the hotel the minute one walks into the lobby an...
474
__label__en
135,188,310
CF36B2DB5B531791FC3097949DD567E0
Very Good if you get the rate
I've stayed at this hotel twice in the past, the latest being four nights during a business trip. The location is good, right near the corner of Market St and Kearny. The business district is an easy 10 minutes walk away. I would consider this hotel "Very Good" if you can get a nightly rate that is $200 or less per nig...
4
4
4
4
3
4
2,012
2012-07-23T00:00:00
1
Very Good if you get the rate I've stayed at this hotel twice in the past, the latest being four nights during a business trip. The location is good, right near the corner of Market St and Kearny. The business district is an easy 10 minutes walk away. I would consider this hotel "Very Good" if you can get a nightly rat...
1,963
__label__en
End of preview. Expand in Data Studio

TripAdvisor Easy Dataset

This repository contains a dataset of hotel reviews and ratings collected from TripAdvisor, which has been processed by us. The dataset includes reviews of various hotels along with metadata such as multiple-aspect ratings and review texts. Please refer to our GitHub repohttps://github.com/jniimi/tripadvisor_dataset.

The data is originally distributed by Jiwei Li et al. (2013) and is hosted on his website http://www.cs.cmu.edu/~jiweil/html/hotel-review.html.

Dataset Details

Dataset Description

The contents of the two datasets (.csv and .pkl) are same; however, we recommend using pickle file (.pkl) which retains information on pandas variable types and np.nan for missing values, especially datetime. In the original data, the various variables were stored in JSON format, but we have reorganised them so that the reviews and ratings are combined in one line as a pandas data set.

Since the original dataset has various language, we used machine learning to extract posts where reviews are written in English. Specifically, we adopted `fastText` (https://fasttext.cc) by Meta, utilizing the pre-trained model `lid.176.bin`.

  • Language(s) (NLP): English
  • License: Apache-2.0

Dataset Sources [optional]

Uses

You can load data using datasets package as:

from datasets import load_dataset
df = load_dataset("jniimi/tripadvisor")

Direct Use

This data is suitable for Aspect-based Sentiment Analysis (AbSA), as the same way that TripAdvisor data has already been used in many previous studies.

Out-of-Scope Use

Please follow the policy of the original data source.

Dataset Structure

The dataset includes the following columns in each line:

  • hotel_id: Unique identifier for hotels.
  • user_id: Unique identifier for users.
  • title: Heading of the user review.
  • text: Actual text of the review.
  • review: reviews combined as follows: title \n text
  • overall: The rating given by the user.
  • cleanliness: The rating regarding the cleanliness.
  • value: The rating regarding the value.
  • location: The rating regarding the location.
  • rooms: The rating regarding the rooms.
  • sleep_quality: The rating regarding the sleep quality.
  • date_stayed: The date when the user stayed.
  • date: The date when the review was posted.

Dataset Creation

Citation

BibTeX:

@misc{tripadvisor_dataset, author = {Junichiro, Niimi}, title = {Hotel Review Dataset (English)}, year = {2024}, howpublished = {\url{https://github.com/jniimi/tripadvisor_dataset}} }

APA:

Original paper:

  • Li, J., Ott, M., & Cardie, C. (2013, October). Identifying manipulated offerings on review portals. In Proceedings of the 2013 conference on empirical methods in natural language processing (pp. 1933-1942). https://aclanthology.org/D13-1199/

Dataset Card Authors

jniimi (@JvckAndersen)

Downloads last month
61