interaction_id stringlengths 9 9 | session_id stringlengths 6 6 | user_id stringclasses 438
values | timestamp_utc stringdate 2025-02-01 02:22:18 2025-04-30 22:23:19 | split stringclasses 3
values | channel stringclasses 5
values | use_case stringclasses 6
values | country_code stringclasses 10
values | region stringclasses 3
values | account_tier stringclasses 3
values | segment stringclasses 3
values | instruction_template stringclasses 6
values | model_provider stringclasses 6
values | model_name stringclasses 8
values | temperature float64 0 1.2 | top_p float64 0.71 1 | max_tokens int64 256 2.05k | prompt_tokens int64 13 1.91k | completion_tokens int64 5 1.12k | total_tokens int64 29 2.75k | latency_ms int64 156 5.62k | cost_usd float64 0 1.05 | response_quality_score float64 0.09 1 | is_failure bool 2
classes | failure_type stringclasses 7
values | hallucination_flag bool 2
classes | toxicity_flag bool 2
classes | safety_block_flag bool 2
classes | formatting_error_flag bool 2
classes | tool_error_flag bool 2
classes | latency_timeout_flag bool 2
classes | tool_calls_count int64 0 3 | tools_used stringclasses 65
values | user_feedback_score float64 -2 2 ⌀ | user_feedback_label stringclasses 4
values | user_reported_issue bool 2
classes | retry_index int64 0 3 | repair_strategy stringclasses 7
values | final_resolution_state stringclasses 3
values | business_impact_tag stringclasses 4
values | request_text stringlengths 63 301 | response_text_snippet stringlengths 180 263 | tokens_per_second float64 27.4 7.66k | date_utc stringdate 2025-02-01 00:00:00 2025-04-30 00:00:00 | hour_of_day_utc int64 0 23 | day_of_week int64 0 6 | is_weekend bool 2
classes | is_peak_hour bool 2
classes | prompt_to_completion_ratio float64 0.02 208 | request_text_template stringclasses 140
values | instruction_text stringclasses 6
values | user_feedback_observed bool 2
classes | prompt_id stringclasses 36
values | response_text_snippet_len_chars int64 180 263 | response_text_snippet_is_truncated bool 1
class |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
INT008901 | S00168 | U00447 | 2025-03-19T17:07:17Z | train | slack | customer_support | AE | EMEA | free | team | internal_policy_qa | meta | llama-3.1-70b | 0.425 | 0.926 | 768 | 1,296 | 483 | 1,779 | 1,137 | 0.3558 | 0.871 | false | none | false | false | false | false | false | false | 1 | code_run | 2 | positive | false | 0 | none | auto_resolved | low | Context for you: A user says they were double charged this month. Help me draft a clear explanation and next steps. Please explain step by step. | I'll keep this concrete and measurable. Goal: handle unexpected charge reliably, with guardrails for formatting and failure handling. Plan: - Use schema validation (e.g., Pydantic) to prevent bad inputs from propagating. - Start... | 1,564.643799 | 2025-03-19 | 17 | 2 | false | true | 2.6832 | A user says they were double charged this month. Help me draft a clear explanation and next steps. | You are a helpful customer support assistant for a SaaS product. Answer clearly, empathetically, and step-by-step while keeping the response concise and practical. | true | 03bf57d7adc83026d525c8192379aa203b71e1eb | 231 | true |
INT008902 | S01329 | U00232 | 2025-03-15T16:02:36Z | train | mobile_app | data_analysis | CA | AMER | pro | team | internal_policy_qa | meta | llama-3.1-8b | 0.157 | 0.877 | 1,024 | 1,047 | 193 | 1,240 | 630 | 0.0744 | 0.516 | true | toxicity | false | true | false | false | false | false | 0 | none | -2 | negative | true | 0 | switch_model_family | escalated_to_human | medium | I'm working on something and need help: I have a CSV with user sessions. Show me a quick breakdown of sessions per country and device type. Please explain step by step. | This is a common pattern; the fix is straightforward. Signal: toxicity while working on error rate. Quick diagnosis: Measure false positives/negatives so you don't over-block legitimate queries. Recommended actions: -... | 1,968.253968 | 2025-03-15 | 16 | 5 | true | true | 5.4249 | I have a CSV with user sessions. Show me a quick breakdown of sessions per country and device type. | You are a data analysis assistant helping users reason about data, metrics, and models. Explain trade-offs, outline steps, and keep the language accessible but precise. | true | 62646e5a7026d4f68ab1867a730451326aa3b664 | 220 | true |
INT008903 | S01370 | U00095 | 2025-02-09T02:51:28Z | train | api | coding_assistant | IN | APAC | free | individual | creative_writer | mistral | mistral-large | 0.344 | 1 | 1,024 | 727 | 258 | 985 | 1,303 | 0.1182 | 0.427 | true | latency_timeout | false | false | false | false | false | true | 1 | vector_search | -1 | negative | true | 1 | switch_model_family | escalated_to_human | high | I'm stuck on this and need some guidance: Follow-up: the previous reply did not fully solve the issue. Write a small example that shows how to handle exceptions properly in JavaScript. Can you walk me through a good solution? | I'll keep this concrete and measurable. Signal: latency_timeout while working on unit test mocking. Quick diagnosis: Reduce payload size and enable caching for repeated queries. Recommended... | 755.947813 | 2025-02-09 | 2 | 6 | true | false | 2.8178 | Follow-up: the previous reply did not fully solve the issue. Write a small example that shows how to handle exceptions properly in JavaScript. | You are a senior software engineer helping users with code, debugging, and best practices. Provide clear explanations, structured steps, and high-quality code examples when relevant. | true | 83c939e9b891e505ac06548e158556e919317a64 | 192 | true |
INT008904 | S01514 | U00085 | 2025-02-21T18:43:07Z | train | internal_tool | brainstorming | US | AMER | free | enterprise_team | analytics_helper | mistral | mistral-large | 0.513 | 0.934 | 1,536 | 550 | 97 | 647 | 2,070 | 0.07764 | 0.678 | false | none | false | false | false | false | false | false | 0 | none | 1 | positive | false | 0 | none | auto_resolved | low | I'm working on something and need help: I need naming ideas for an internal tool that tracks experiments and model runs. Please explain step by step. | Let's make the behavior deterministic and observable. Goal: handle LLMOps dashboards reliably, with guardrails for formatting and failure handling. Plan: - Use schema validation (e.g., Pydantic) to prevent bad inputs from propagating. - Prefer simple baselines... | 312.560386 | 2025-02-21 | 18 | 4 | false | true | 5.6701 | I need naming ideas for an internal tool that tracks experiments and model runs. | You are a creative assistant helping users explore ideas and options. Suggest multiple alternatives, structure them clearly, and stay practical. | true | 2df52d847c72d1f6b37061123acb53282123086b | 263 | true |
INT008905 | S01212 | U00319 | 2025-02-03T23:01:47Z | train | api | content_writing | DE | EMEA | pro | individual | general_assistant | meta | llama-3.1-70b | 0.951 | 0.987 | 1,536 | 455 | 739 | 1,194 | 1,339 | 0.2388 | 0.75 | false | none | false | false | false | false | false | false | 0 | none | null | no_feedback | false | 0 | none | auto_resolved | medium | Quick question: Draft a friendly email announcing a small price increase to our existing customers. A short, clear answer would be ideal. | Here are the guardrails I'd put in place. Goal: handle LLM reliability reliably, with guardrails for formatting and failure handling. Plan: - Start by writing a small function boundary for LLM reliability and add tests before optimizing. - Add... | 891.710232 | 2025-02-03 | 23 | 0 | false | false | 0.6157 | Draft a friendly email announcing a small price increase to our existing customers. | You are a writing assistant helping users craft clear, engaging, and well-structured content. Keep the tone natural, readable, and aligned with the user's intent. | false | a1c74d04f735d164fdc621e3ce3d5bfea1026243 | 246 | true |
INT008906 | S01536 | U00259 | 2025-04-25T22:55:25Z | train | mobile_app | customer_support | IN | APAC | free | enterprise_team | general_assistant | openai | gpt-4o-mini | 0.634 | 0.942 | 1,536 | 56 | 322 | 378 | 1,566 | 0.00756 | 0.46 | true | tool_error | false | false | false | false | true | false | 1 | tool_invocation_failed | -1 | negative | false | 1 | add_constraints_to_prompt | escalated_to_human | low | Follow-up: the previous reply did not fully solve the issue. Our customer is getting an error when trying to log in to their account. Can you help me debug this? I'd like a practical, engineering-focused answer. | Below is a practical plan you can execute. Signal: tool_error while working on slow responses. Quick diagnosis: Separate tool telemetry from model telemetry so you can see which component... | 241.37931 | 2025-04-25 | 22 | 4 | false | false | 0.1739 | Follow-up: the previous reply did not fully solve the issue. Our customer is getting an error when trying to log in to their account. Can you help me debug this? | You are a helpful customer support assistant for a SaaS product. Answer clearly, empathetically, and step-by-step while keeping the response concise and practical. | true | a52fb80193c7c0769c0836852624f4b025a04d2a | 190 | true |
INT008907 | S00584 | U00161 | 2025-04-10T01:31:59Z | train | web_app | content_writing | FR | EMEA | free | individual | creative_writer | local | custom-local-8b | 0.98 | 0.893 | 512 | 743 | 40 | 783 | 2,067 | 0.00312 | 0.305 | true | latency_timeout | false | false | false | false | false | true | 0 | none | -1 | negative | true | 1 | switch_model_family | abandoned | low | Follow-up: the previous reply did not fully solve the issue. Rewrite this paragraph in a clearer and more professional tone. Please explain step by step. | This is a common pattern; the fix is straightforward. Let's stabilize it. Signal: latency_timeout while working on evaluation for LLM systems. Quick diagnosis: Look for long-running tool calls or network stalls; add per-step spans/traces. Recommended... | 378.809869 | 2025-04-10 | 1 | 3 | false | false | 18.575 | Follow-up: the previous reply did not fully solve the issue. Rewrite this paragraph in a clearer and more professional tone. | You are a writing assistant helping users craft clear, engaging, and well-structured content. Keep the tone natural, readable, and aligned with the user's intent. | true | 469eb15f8b08d9b4130e14a6c3888f14e335a854 | 253 | true |
INT008908 | S01450 | U00372 | 2025-03-03T11:34:02Z | train | web_app | content_writing | GB | EMEA | free | enterprise_team | general_assistant | local | custom-local-8b | 0.463 | 0.905 | 1,024 | 506 | 93 | 599 | 1,492 | 0.0024 | 0.851 | false | none | false | false | false | false | false | false | 0 | none | null | no_feedback | false | 0 | none | auto_resolved | critical | I'm stuck on this and need some guidance: Turn these bullet points into a short, engaging blog introduction about learning machine learning. Can you walk me through a good solution? | Here's a clear, step-by-step answer. Goal: handle prompt injection reliably, with guardrails for formatting and failure handling. Plan: - Use schema validation (e.g., Pydantic) to prevent bad inputs from propagating. - Add telemetry fields... | 401.474531 | 2025-03-03 | 11 | 0 | false | true | 5.4409 | Turn these bullet points into a short, engaging blog introduction about learning machine learning. | You are a writing assistant helping users craft clear, engaging, and well-structured content. Keep the tone natural, readable, and aligned with the user's intent. | false | a1c74d04f735d164fdc621e3ce3d5bfea1026243 | 242 | true |
INT008909 | S00131 | U00383 | 2025-04-09T15:58:53Z | train | api | data_analysis | AE | EMEA | pro | individual | creative_writer | mistral | mistral-large | 0.23 | 0.91 | 1,536 | 144 | 659 | 803 | 2,014 | 0.09636 | 0.498 | true | safety_block | false | false | true | false | false | false | 3 | sql_query|vector_search|workflow_orchestrator | 0 | neutral | false | 0 | regenerate_with_lower_temp | auto_resolved | medium | I'm working on something and need help: Can you suggest a few plots to explore churn risk in this dataset of subscriptions? | Let's break this down into actionable steps. Signal: safety_block while working on error rate. Quick diagnosis: Refuse safely and offer a legitimate alternative or a high-level explanation. Recommended actions:... | 398.709037 | 2025-04-09 | 15 | 2 | false | true | 0.2185 | Can you suggest a few plots to explore churn risk in this dataset of subscriptions? | You are a data analysis assistant helping users reason about data, metrics, and models. Explain trade-offs, outline steps, and keep the language accessible but precise. | true | 814335a175319858ca540d38bfcac020ec643c3f | 213 | true |
INT008910 | S00418 | U00070 | 2025-02-02T15:37:27Z | train | web_app | brainstorming | US | AMER | free | enterprise_team | support_strict | openai | gpt-4.1 | 0.616 | 0.928 | 1,024 | 215 | 431 | 646 | 1,501 | 0.2584 | 0.708 | false | none | false | false | false | false | false | false | 0 | none | null | no_feedback | false | 0 | none | auto_resolved | low | Can you help me debug this? Brainstorm taglines for a productivity app that helps engineers stay focused. A short, clear answer would be ideal. | I'll keep this concrete and measurable. Goal: handle developer productivity reliably, with guardrails for formatting and failure handling. Plan: - Add telemetry fields for latency/tokens/cost so you can debug... | 430.379747 | 2025-02-02 | 15 | 6 | true | true | 0.4988 | Brainstorm taglines for a productivity app that helps engineers stay focused. | You are a creative assistant helping users explore ideas and options. Suggest multiple alternatives, structure them clearly, and stay practical. | false | e3da6c15e87a6fab71f2d2b735988233f5d1f30b | 211 | true |
INT008911 | S00941 | U00352 | 2025-02-23T12:44:19Z | train | api | data_analysis | FR | EMEA | enterprise | individual | analytics_helper | mistral | mistral-large | 0.141 | 0.915 | 1,024 | 433 | 49 | 482 | 1,287 | 0.05784 | 0.622 | true | toxicity | false | true | false | false | false | false | 0 | none | null | no_feedback | false | 0 | decompose_task | escalated_to_human | low | Quick question: I have a CSV with user sessions. Show me a quick breakdown of sessions per country and device type. Can you walk me through a good solution? | Let's make the behavior deterministic and observable. Let's stabilize it. Signal: toxicity while working on user satisfaction. Quick diagnosis: Measure false positives/negatives so you don't over-block legitimate queries. Recommended actions: - Add a... | 374.514375 | 2025-02-23 | 12 | 6 | true | true | 8.8367 | I have a CSV with user sessions. Show me a quick breakdown of sessions per country and device type. | You are a data analysis assistant helping users reason about data, metrics, and models. Explain trade-offs, outline steps, and keep the language accessible but precise. | false | fbaac57cdb64395ff60fbf79b148e22caaff1431 | 253 | true |
INT008912 | S00862 | U00072 | 2025-02-06T10:30:12Z | test | mobile_app | coding_assistant | FR | EMEA | enterprise | enterprise_team | support_strict | openai | gpt-4o-mini | 0.323 | 0.836 | 256 | 1,034 | 256 | 1,290 | 1,622 | 0.0258 | 0.475 | true | hallucination | true | false | false | false | false | false | 2 | code_run|knowledge_lookup | -2 | negative | false | 1 | switch_model_family | escalated_to_human | high | I'm stuck on this and need some guidance: Follow-up: the previous reply did not fully solve the issue. I need help understanding why this asynchronous code is not awaiting correctly. Explain with a small code snippet. Please explain step by step. | Let's make the behavior deterministic and observable. Signal: hallucination while working on JSON schema validation. Quick diagnosis: Add grounding: retrieve evidence, require citations, and verify key facts.... | 795.314427 | 2025-02-06 | 10 | 3 | false | true | 4.0391 | Follow-up: the previous reply did not fully solve the issue. I need help understanding why this asynchronous code is not awaiting correctly. Explain with a small code snippet. | You are a senior software engineer helping users with code, debugging, and best practices. Provide clear explanations, structured steps, and high-quality code examples when relevant. | true | da34aac46ee8d6d44012043be92e33884c6b4920 | 211 | true |
INT008913 | S01416 | U00205 | 2025-04-11T02:07:56Z | train | api | content_writing | IN | APAC | free | team | code_assistant_secure | meta | llama-3.1-8b | 0.753 | 0.863 | 1,024 | 1,113 | 134 | 1,247 | 543 | 0.07484 | 0.34 | true | latency_timeout | false | false | false | false | false | true | 0 | none | null | no_feedback | true | 0 | regenerate_with_lower_temp | auto_resolved | high | I'm working on something and need help: Rewrite this paragraph in a clearer and more professional tone. A short, clear answer would be ideal. | Here are the guardrails I'd put in place. Let's stabilize it. Signal: latency_timeout while working on prompt injection. Quick diagnosis: Focus on tail latency: check p95/p99, provider health, and any synchronous tool calls. Recommended... | 2,296.500921 | 2025-04-11 | 2 | 4 | false | false | 8.306 | Rewrite this paragraph in a clearer and more professional tone. | You are a writing assistant helping users craft clear, engaging, and well-structured content. Keep the tone natural, readable, and aligned with the user's intent. | false | 20f1dad1d39f7b8df6faaa166fe78024f8d03fd6 | 239 | true |
INT008914 | S01098 | U00267 | 2025-02-08T11:36:28Z | test | web_app | customer_support | IN | APAC | pro | individual | analytics_helper | openai | gpt-4.1 | 0.23 | 0.897 | 512 | 648 | 512 | 1,160 | 2,402 | 0.464 | 0.897 | false | none | false | false | false | false | false | false | 1 | knowledge_lookup | 2 | positive | false | 1 | regenerate_with_lower_temp | auto_resolved | medium | Follow-up: the previous reply did not fully solve the issue. A user says they were double charged this month. Help me draft a clear explanation and next steps. Can you walk me through a good solution? | Below is a practical plan you can execute. Goal: handle account verification reliably, with guardrails for formatting and failure handling. Plan: - Use schema validation (e.g., Pydantic) to prevent bad inputs from... | 482.930891 | 2025-02-08 | 11 | 5 | true | true | 1.2656 | Follow-up: the previous reply did not fully solve the issue. A user says they were double charged this month. Help me draft a clear explanation and next steps. | You are a helpful customer support assistant for a SaaS product. Answer clearly, empathetically, and step-by-step while keeping the response concise and practical. | true | 598eba0ae15195966a9835b68c542f0b34fb88e4 | 216 | true |
INT008915 | S00509 | U00331 | 2025-03-26T16:58:56Z | train | web_app | customer_support | FR | EMEA | free | individual | support_strict | mistral | mistral-large | 0.328 | 0.884 | 512 | 233 | 154 | 387 | 493 | 0.04644 | 0.371 | true | hallucination | true | false | false | false | false | false | 0 | none | -1 | negative | true | 0 | switch_model_family | auto_resolved | medium | Quick question: Hi, I'm having an issue with my billing. The invoice total doesn't match what I expected. Can you check it? A short, clear answer would be ideal. | We can make this robust with a few changes. Signal: hallucination while working on missing feature. Quick diagnosis: Refuse when confidence is low; avoid confident guesses. Recommended actions: - Log structured... | 784.989858 | 2025-03-26 | 16 | 2 | false | true | 1.513 | Hi, I'm having an issue with my billing. The invoice total doesn't match what I expected. Can you check it? | You are a helpful customer support assistant for a SaaS product. Answer clearly, empathetically, and step-by-step while keeping the response concise and practical. | true | d029d0919f8e306d09ca7001d500c1e6f1c81007 | 213 | true |
INT008916 | S00795 | U00120 | 2025-02-21T10:26:50Z | test | internal_tool | coding_assistant | GB | EMEA | free | individual | creative_writer | meta | llama-3.1-8b | 0.237 | 0.952 | 1,536 | 1,215 | 202 | 1,417 | 1,219 | 0.08504 | 0.767 | false | none | false | false | false | false | false | false | 0 | none | 2 | positive | false | 0 | none | auto_resolved | low | Quick question: I'm getting a JavaScript error: `NullPointerException`. Can you explain what it means and how to fix it? | Let's make the behavior deterministic and observable. Goal: handle async I/O pitfalls reliably, with guardrails for formatting and failure handling. Plan: - Use schema validation (e.g., Pydantic) to prevent bad inputs from propagating. - Add telemetry... | 1,162.42822 | 2025-02-21 | 10 | 4 | false | true | 6.0149 | I'm getting a JavaScript error: `NullPointerException`. Can you explain what it means and how to fix it? | You are a senior software engineer helping users with code, debugging, and best practices. Provide clear explanations, structured steps, and high-quality code examples when relevant. | true | 83c939e9b891e505ac06548e158556e919317a64 | 254 | true |
INT008917 | S01313 | U00060 | 2025-03-04T09:32:05Z | train | web_app | brainstorming | FR | EMEA | free | individual | analytics_helper | anthropic | claude-3.5-sonnet | 0.689 | 0.926 | 256 | 895 | 154 | 1,049 | 736 | 0.33568 | 0.98 | false | none | false | false | false | false | false | false | 0 | none | null | no_feedback | false | 0 | none | auto_resolved | low | I'm stuck on this and need some guidance: Give me ten creative ideas for a YouTube series about learning data science from scratch. I'd like a practical, engineering-focused answer. | Here's the clean way to approach it. Goal: handle LLMOps dashboards reliably, with guardrails for formatting and failure handling. Plan: - Start by writing a small function boundary for LLMOps dashboards and add tests before optimizing. -... | 1,425.271739 | 2025-03-04 | 9 | 1 | false | true | 5.8117 | Give me ten creative ideas for a YouTube series about learning data science from scratch. | You are a creative assistant helping users explore ideas and options. Suggest multiple alternatives, structure them clearly, and stay practical. | false | 2df52d847c72d1f6b37061123acb53282123086b | 241 | true |
INT008918 | S01175 | U00302 | 2025-04-28T10:55:52Z | train | api | coding_assistant | EG | EMEA | free | team | internal_policy_qa | meta | llama-3.1-8b | 0.175 | 0.879 | 512 | 379 | 512 | 891 | 576 | 0.05348 | 0.943 | false | none | false | false | false | false | false | false | 0 | none | 1 | positive | false | 0 | none | auto_resolved | low | Quick question: I'm getting a Go error: `ValueError`. Can you explain what it means and how to fix it? A short, clear answer would be ideal. | Let's turn this into a reliable workflow. Goal: handle JSON schema validation reliably, with guardrails for formatting and failure handling. Plan: - Use schema validation (e.g., Pydantic) to prevent bad inputs from propagating. - Prefer simple... | 1,546.875 | 2025-04-28 | 10 | 0 | false | true | 0.7402 | I'm getting a Go error: `ValueError`. Can you explain what it means and how to fix it? | You are a senior software engineer helping users with code, debugging, and best practices. Provide clear explanations, structured steps, and high-quality code examples when relevant. | true | f84eff1764fee544ced395082209fcd5e43e6a0c | 246 | true |
INT008919 | S01446 | U00055 | 2025-04-10T08:01:26Z | train | internal_tool | brainstorming | GB | EMEA | enterprise | enterprise_team | internal_policy_qa | google | gemini-1.5-pro | 0.455 | 0.875 | 768 | 116 | 768 | 884 | 1,909 | 0.28288 | 0.787 | false | none | false | false | false | false | false | false | 0 | none | 0 | neutral | false | 0 | none | escalated_to_human | high | I'm stuck on this and need some guidance: This is coming from an internal team in our company. Give me ten creative ideas for a YouTube series about learning data science from scratch. A short, clear answer would be ideal. | This is a common pattern; the fix is straightforward. Goal: handle knowledge base search reliably, with guardrails for formatting and failure handling. Plan: - Start by writing a small function boundary for knowledge base search and add tests before... | 463.06967 | 2025-04-10 | 8 | 3 | false | false | 0.151 | This is coming from an internal team in our company. Give me ten creative ideas for a YouTube series about learning data science from scratch. | You are a creative assistant helping users explore ideas and options. Suggest multiple alternatives, structure them clearly, and stay practical. | true | 64f5ffde54eb84c78cab2d2147174c299cd15237 | 252 | true |
INT008920 | S00084 | U00255 | 2025-04-16T10:08:20Z | train | api | data_analysis | AE | EMEA | free | team | creative_writer | mistral | mistral-large | 0.221 | 0.909 | 512 | 951 | 373 | 1,324 | 3,807 | 0.15888 | 0.98 | false | none | false | false | false | false | false | false | 0 | none | null | no_feedback | false | 0 | none | auto_resolved | high | Quick question: Can you suggest a few plots to explore churn risk in this dataset of subscriptions? A short, clear answer would be ideal. | Here are the guardrails I'd put in place. Goal: handle token usage reliably, with guardrails for formatting and failure handling. Plan: - Add telemetry fields for latency/tokens/cost so you can debug regressions quickly. - Use schema validation... | 347.780405 | 2025-04-16 | 10 | 2 | false | true | 2.5496 | Can you suggest a few plots to explore churn risk in this dataset of subscriptions? | You are a data analysis assistant helping users reason about data, metrics, and models. Explain trade-offs, outline steps, and keep the language accessible but precise. | false | 814335a175319858ca540d38bfcac020ec643c3f | 247 | true |
INT008921 | S01553 | U00118 | 2025-02-24T01:20:26Z | train | api | data_analysis | IN | APAC | enterprise | individual | analytics_helper | meta | llama-3.1-70b | 0.249 | 0.847 | 1,536 | 654 | 46 | 700 | 787 | 0.14 | 0.599 | true | tool_error | false | false | false | false | true | false | 2 | email_send|sql_query | -1 | negative | false | 3 | enable_tools | escalated_to_human | low | Follow-up: the previous reply did not fully solve the issue. I have a CSV with user sessions. Show me a quick breakdown of sessions per country and device type. I'd like a practical, engineering-focused answer. | This is a common pattern; the fix is straightforward. Signal: tool_error while working on safety flag rate. Quick diagnosis: Separate tool telemetry from model telemetry so you can see which component failed. Recommended... | 889.453621 | 2025-02-24 | 1 | 0 | false | false | 14.2174 | Follow-up: the previous reply did not fully solve the issue. I have a CSV with user sessions. Show me a quick breakdown of sessions per country and device type. | You are a data analysis assistant helping users reason about data, metrics, and models. Explain trade-offs, outline steps, and keep the language accessible but precise. | true | fbaac57cdb64395ff60fbf79b148e22caaff1431 | 223 | true |
INT008922 | S01077 | U00306 | 2025-04-25T12:00:28Z | train | web_app | data_analysis | DE | EMEA | pro | team | general_assistant | meta | llama-3.1-8b | 0.065 | 0.853 | 1,024 | 828 | 826 | 1,654 | 2,002 | 0.09924 | 0.586 | true | hallucination | true | false | false | false | false | false | 2 | email_send|vector_search | null | no_feedback | false | 0 | switch_model_family | escalated_to_human | low | Quick question: Help me compute the conversion rate per marketing channel and highlight the top 3 performers. | Here's what I'd implement in production. Let's stabilize it. Signal: hallucination while working on latency p95. Quick diagnosis: Use a 'claim -> evidence -> answer' structure and log missing evidence. Recommended actions: - Use caching... | 826.173826 | 2025-04-25 | 12 | 4 | false | true | 1.0024 | Help me compute the conversion rate per marketing channel and highlight the top 3 performers. | You are a data analysis assistant helping users reason about data, metrics, and models. Explain trade-offs, outline steps, and keep the language accessible but precise. | false | 0af51e7e9a94eeacb4db5e80369428b0b639dc4e | 239 | true |
INT008923 | S00608 | U00059 | 2025-03-07T22:55:03Z | val | api | customer_support | BR | AMER | free | individual | creative_writer | local | custom-local-8b | 0.496 | 0.941 | 1,536 | 1,247 | 630 | 1,877 | 1,107 | 0.00752 | 0.664 | false | none | false | false | false | false | false | false | 0 | none | null | no_feedback | false | 0 | none | auto_resolved | low | Quick question: I need a short, friendly reply to a customer who is asking about the status of their refund. Can you walk me through a good solution? | Here's the clean way to approach it. Goal: handle account verification reliably, with guardrails for formatting and failure handling. Plan: - Add telemetry fields for latency/tokens/cost so you can debug regressions quickly. -... | 1,695.573622 | 2025-03-07 | 22 | 4 | false | false | 1.9794 | I need a short, friendly reply to a customer who is asking about the status of their refund. | You are a helpful customer support assistant for a SaaS product. Answer clearly, empathetically, and step-by-step while keeping the response concise and practical. | false | 7a490bfafd7436aea43a528e9fe4cb6db10b9a6b | 229 | true |
INT008924 | S00864 | U00414 | 2025-04-16T18:58:17Z | train | api | brainstorming | GB | EMEA | free | team | analytics_helper | openai | gpt-4o-mini | 0.471 | 0.917 | 768 | 965 | 30 | 995 | 1,403 | 0.01992 | 0.779 | false | none | false | false | false | false | false | false | 0 | none | null | no_feedback | false | 0 | none | auto_resolved | critical | I'm working on something and need help: Suggest a few content ideas for our next newsletter aimed at early-stage startups. I'd like a practical, engineering-focused answer. | Here's a clear, step-by-step answer. Goal: handle developer productivity reliably, with guardrails for formatting and failure handling. Plan: - Add telemetry fields for latency/tokens/cost so you can debug regressions quickly.... | 709.194583 | 2025-04-16 | 18 | 2 | false | true | 32.1667 | Suggest a few content ideas for our next newsletter aimed at early-stage startups. | You are a creative assistant helping users explore ideas and options. Suggest multiple alternatives, structure them clearly, and stay practical. | false | 2df52d847c72d1f6b37061123acb53282123086b | 229 | true |
INT008925 | S00180 | U00041 | 2025-02-11T18:05:59Z | train | web_app | brainstorming | AE | EMEA | free | team | internal_policy_qa | google | gemini-1.5-pro | 0.743 | 0.921 | 768 | 1,217 | 43 | 1,260 | 894 | 0.4032 | 0.789 | false | none | false | false | false | false | false | false | 0 | none | null | no_feedback | false | 0 | none | auto_resolved | medium | I need naming ideas for an internal tool that tracks experiments and model runs. Please explain step by step. | Here's the clean way to approach it. Goal: handle LLMOps dashboards reliably, with guardrails for formatting and failure handling. Plan: - Start by writing a small function boundary for LLMOps dashboards and add tests before optimizing. -... | 1,409.395973 | 2025-02-11 | 18 | 1 | false | true | 28.3023 | I need naming ideas for an internal tool that tracks experiments and model runs. | You are a creative assistant helping users explore ideas and options. Suggest multiple alternatives, structure them clearly, and stay practical. | false | 64f5ffde54eb84c78cab2d2147174c299cd15237 | 241 | true |
INT008926 | S00810 | U00337 | 2025-03-24T19:44:21Z | train | api | internal_qa | BR | AMER | free | team | general_assistant | meta | llama-3.1-8b | 0.437 | 0.879 | 1,536 | 458 | 592 | 1,050 | 766 | 0.063 | 0.965 | false | none | false | false | false | false | false | false | 0 | none | 1 | positive | false | 0 | none | auto_resolved | medium | Turn this long internal announcement into a short FAQ-style document. Please explain step by step. | Let's turn this into a reliable workflow. Goal: handle provider degradation reliably, with guardrails for formatting and failure handling. Plan: - Start by writing a small function boundary for provider degradation and add tests... | 1,370.75718 | 2025-03-24 | 19 | 0 | false | false | 0.7736 | Turn this long internal announcement into a short FAQ-style document. | You are an internal knowledge assistant helping teammates navigate documentation, policies, and internal tools. Be precise, concise, and point to relevant information and next steps. | true | 7cd4f5f09ad56cc7a4cac3fea1f795d4e2ccc742 | 231 | true |
INT008927 | S00512 | U00389 | 2025-04-17T13:07:50Z | train | web_app | data_analysis | EG | EMEA | free | individual | general_assistant | anthropic | claude-3.5-sonnet | 0.285 | 0.883 | 768 | 705 | 554 | 1,259 | 820 | 0.40288 | 0.866 | false | none | false | false | false | false | false | false | 0 | none | 2 | positive | false | 0 | none | auto_resolved | low | Quick question: I have a CSV with user sessions. Show me a quick breakdown of sessions per country and device type. A short, clear answer would be ideal. | Let's turn this into a reliable workflow. Goal: handle error rate reliably, with guardrails for formatting and failure handling. Plan: - Prefer simple baselines first; then iterate based on measured failure slices. -... | 1,535.365854 | 2025-04-17 | 13 | 3 | false | true | 1.2726 | I have a CSV with user sessions. Show me a quick breakdown of sessions per country and device type. | You are a data analysis assistant helping users reason about data, metrics, and models. Explain trade-offs, outline steps, and keep the language accessible but precise. | true | 0af51e7e9a94eeacb4db5e80369428b0b639dc4e | 219 | true |
INT008928 | S00688 | U00105 | 2025-04-15T21:14:12Z | val | internal_tool | customer_support | GB | EMEA | free | team | general_assistant | mistral | mistral-large | 0.603 | 0.914 | 768 | 195 | 201 | 396 | 1,449 | 0.04752 | 0.397 | true | tool_error | false | false | false | false | true | false | 1 | tool_invocation_failed | null | no_feedback | true | 0 | switch_model_family | escalated_to_human | high | Our customer is getting an error when trying to log in to their account. Can you help me debug this? Can you walk me through a good solution? | Here's the clean way to approach it. Signal: tool_error while working on login issues. Quick diagnosis: Separate tool telemetry from model telemetry so you can see which component failed. Recommended... | 273.291925 | 2025-04-15 | 21 | 1 | false | false | 0.9701 | Our customer is getting an error when trying to log in to their account. Can you help me debug this? | You are a helpful customer support assistant for a SaaS product. Answer clearly, empathetically, and step-by-step while keeping the response concise and practical. | false | a52fb80193c7c0769c0836852624f4b025a04d2a | 202 | true |
INT008929 | S00923 | U00276 | 2025-04-16T08:45:47Z | test | web_app | coding_assistant | IN | APAC | free | team | internal_policy_qa | mistral | mistral-large | 0.234 | 0.847 | 1,536 | 445 | 78 | 523 | 740 | 0.06276 | 0.857 | false | none | false | false | false | false | false | false | 0 | none | null | no_feedback | false | 0 | none | escalated_to_human | critical | Write a small example that shows how to handle exceptions properly in Python. I'd like a practical, engineering-focused answer. | Let's make the behavior deterministic and observable. Goal: handle API retry logic reliably, with guardrails for formatting and failure handling. Plan: - Prefer simple baselines first; then iterate based on measured failure slices. - Start by... | 706.756757 | 2025-04-16 | 8 | 2 | false | false | 5.7051 | Write a small example that shows how to handle exceptions properly in Python. | You are a senior software engineer helping users with code, debugging, and best practices. Provide clear explanations, structured steps, and high-quality code examples when relevant. | false | f84eff1764fee544ced395082209fcd5e43e6a0c | 245 | true |
INT008930 | S01135 | U00077 | 2025-04-21T18:48:12Z | train | slack | brainstorming | US | AMER | enterprise | individual | creative_writer | google | gemini-1.5-pro | 0.42 | 0.891 | 1,024 | 826 | 759 | 1,585 | 1,594 | 0.5072 | 0.912 | false | none | false | false | false | false | false | false | 0 | none | null | no_feedback | false | 0 | none | auto_resolved | high | I'm stuck on this and need some guidance: This is coming from an internal team in our company. Brainstorm taglines for a productivity app that helps engineers stay focused. Can you walk me through a good solution? | Here's what I'd implement in production. Goal: handle incident response automation reliably, with guardrails for formatting and failure handling. Plan: - Use schema validation (e.g., Pydantic) to prevent bad inputs from propagating. - Prefer... | 994.353827 | 2025-04-21 | 18 | 0 | false | true | 1.0883 | This is coming from an internal team in our company. Brainstorm taglines for a productivity app that helps engineers stay focused. | You are a creative assistant helping users explore ideas and options. Suggest multiple alternatives, structure them clearly, and stay practical. | false | 6f52c3b4cdce68aa614a61f324617ae8d0e91690 | 244 | true |
INT008931 | S01138 | U00327 | 2025-03-15T03:16:21Z | train | web_app | customer_support | DE | EMEA | free | individual | support_strict | openai | gpt-4.1 | 0.612 | 0.97 | 2,048 | 420 | 337 | 757 | 1,257 | 0.3028 | 0.622 | false | none | false | false | false | false | false | false | 3 | http_request|knowledge_lookup|workflow_orchestrator | null | no_feedback | false | 0 | none | auto_resolved | medium | Quick question: I need a short, friendly reply to a customer who is asking about the status of their refund. Can you walk me through a good solution? | Below is a practical plan you can execute. Goal: handle data export request reliably, with guardrails for formatting and failure handling. Plan: - Add telemetry fields for latency/tokens/cost so you can debug regressions quickly. -... | 602.227526 | 2025-03-15 | 3 | 5 | true | false | 1.2463 | I need a short, friendly reply to a customer who is asking about the status of their refund. | You are a helpful customer support assistant for a SaaS product. Answer clearly, empathetically, and step-by-step while keeping the response concise and practical. | false | d029d0919f8e306d09ca7001d500c1e6f1c81007 | 234 | true |
INT008932 | S01286 | U00160 | 2025-02-05T18:38:41Z | train | api | customer_support | EG | EMEA | enterprise | team | code_assistant_secure | google | gemini-1.5-pro | 0.546 | 0.955 | 1,024 | 1,154 | 89 | 1,243 | 755 | 0.39776 | 0.89 | false | none | false | false | false | false | false | false | 3 | knowledge_lookup|sql_query|vector_search | null | no_feedback | false | 0 | none | auto_resolved | low | I'm stuck on this and need some guidance: A user says they were double charged this month. Help me draft a clear explanation and next steps. Please explain step by step. | Below is a practical plan you can execute. Goal: handle missing feature reliably, with guardrails for formatting and failure handling. Plan: - Prefer simple baselines first; then iterate based on measured failure slices. - Add telemetry fields for... | 1,646.357616 | 2025-02-05 | 18 | 2 | false | true | 12.9663 | A user says they were double charged this month. Help me draft a clear explanation and next steps. | You are a helpful customer support assistant for a SaaS product. Answer clearly, empathetically, and step-by-step while keeping the response concise and practical. | false | 1a8e13c1d6c8047debb9a230bf3ae08524ccb884 | 250 | true |
INT008933 | S01216 | U00111 | 2025-02-15T08:39:01Z | train | mobile_app | coding_assistant | BR | AMER | free | team | code_assistant_secure | local | custom-local-8b | 0.197 | 0.903 | 1,024 | 869 | 139 | 1,008 | 915 | 0.00404 | 0.786 | false | none | false | false | false | false | false | false | 1 | sql_query | null | no_feedback | false | 0 | none | escalated_to_human | low | I'm stuck on this and need some guidance: I'm getting a C# error: `TypeError`. Can you explain what it means and how to fix it? I'd like a practical, engineering-focused answer. | Here's what I'd implement in production. Goal: handle FastAPI endpoint design reliably, with guardrails for formatting and failure handling. Plan: - Start by writing a small function boundary for FastAPI endpoint design and add tests before... | 1,101.639344 | 2025-02-15 | 8 | 5 | true | false | 6.2518 | I'm getting a C# error: `TypeError`. Can you explain what it means and how to fix it? | You are a senior software engineer helping users with code, debugging, and best practices. Provide clear explanations, structured steps, and high-quality code examples when relevant. | false | 52eadb52b3319d2dab569ce8fb653a0bee56a90f | 243 | true |
INT008934 | S00409 | U00264 | 2025-02-02T08:28:55Z | train | api | customer_support | FR | EMEA | enterprise | team | code_assistant_secure | google | gemini-1.5-pro | 0.323 | 0.901 | 512 | 164 | 450 | 614 | 810 | 0.19648 | 0.959 | false | none | false | false | false | false | false | false | 3 | code_run|http_request|workflow_orchestrator | 1 | positive | false | 0 | none | auto_resolved | low | A user says they were double charged this month. Help me draft a clear explanation and next steps. | Let's make the behavior deterministic and observable. Goal: handle billing dispute reliably, with guardrails for formatting and failure handling. Plan: - Start by writing a small function boundary for billing dispute and add tests before... | 758.024691 | 2025-02-02 | 8 | 6 | true | false | 0.3644 | A user says they were double charged this month. Help me draft a clear explanation and next steps. | You are a helpful customer support assistant for a SaaS product. Answer clearly, empathetically, and step-by-step while keeping the response concise and practical. | true | 1a8e13c1d6c8047debb9a230bf3ae08524ccb884 | 240 | true |
INT008935 | S00503 | U00063 | 2025-03-25T21:54:13Z | test | api | content_writing | BR | AMER | free | individual | analytics_helper | meta | llama-3.1-8b | 0.871 | 0.931 | 256 | 964 | 256 | 1,220 | 816 | 0.0732 | 0.637 | false | none | false | false | false | false | false | false | 0 | none | 2 | positive | false | 0 | none | auto_resolved | low | Context for you: Turn these bullet points into a short, engaging blog introduction about learning machine learning. Can you walk me through a good solution? | I'll keep this concrete and measurable. Goal: handle A/B testing reliably, with guardrails for formatting and failure handling. Plan: - Prefer simple baselines first; then iterate based on measured failure slices. - Start by writing a small... | 1,495.098039 | 2025-03-25 | 21 | 1 | false | false | 3.7656 | Turn these bullet points into a short, engaging blog introduction about learning machine learning. | You are a writing assistant helping users craft clear, engaging, and well-structured content. Keep the tone natural, readable, and aligned with the user's intent. | true | 9716fa3b2c6fe39ac0f75ddaad781dfa757a0de9 | 243 | true |
INT008936 | S00946 | U00298 | 2025-02-03T09:45:30Z | val | mobile_app | customer_support | FR | EMEA | free | enterprise_team | analytics_helper | mistral | mistral-large | 0.564 | 0.847 | 1,024 | 748 | 373 | 1,121 | 888 | 0.13452 | 0.573 | true | tool_error | false | false | false | false | true | false | 1 | knowledge_lookup | -1 | negative | true | 0 | enable_tools | auto_resolved | low | Context for you: Hi, I'm having an issue with my billing. The invoice total doesn't match what I expected. Can you check it? Please explain step by step. | Here's a clear, step-by-step answer. Let's stabilize it. Signal: tool_error while working on data export request. Quick diagnosis: Implement a fallback path when the tool is degraded. Recommended actions: - Slice metrics by cohort to... | 1,262.387387 | 2025-02-03 | 9 | 0 | false | true | 2.0054 | Hi, I'm having an issue with my billing. The invoice total doesn't match what I expected. Can you check it? | You are a helpful customer support assistant for a SaaS product. Answer clearly, empathetically, and step-by-step while keeping the response concise and practical. | true | 598eba0ae15195966a9835b68c542f0b34fb88e4 | 236 | true |
INT008937 | S01472 | U00439 | 2025-02-23T17:46:18Z | train | api | brainstorming | GB | EMEA | free | individual | code_assistant_secure | mistral | mistral-large | 0.332 | 0.841 | 1,536 | 291 | 179 | 470 | 1,043 | 0.0564 | 0.681 | false | none | false | false | false | false | false | false | 0 | none | null | no_feedback | false | 0 | none | auto_resolved | high | I'm stuck on this and need some guidance: Give me ten creative ideas for a YouTube series about learning data science from scratch. Can you walk me through a good solution? | Let's turn this into a reliable workflow. Goal: handle LLMOps dashboards reliably, with guardrails for formatting and failure handling. Plan: - Use schema validation (e.g., Pydantic) to prevent bad inputs from propagating. - Start by writing a... | 450.623202 | 2025-02-23 | 17 | 6 | true | true | 1.6257 | Give me ten creative ideas for a YouTube series about learning data science from scratch. | You are a creative assistant helping users explore ideas and options. Suggest multiple alternatives, structure them clearly, and stay practical. | false | 9886b059d7fa547dc6fd91d4a5c80abdb317022d | 246 | true |
INT008938 | S01432 | U00175 | 2025-03-12T08:11:09Z | train | api | customer_support | EG | EMEA | pro | team | analytics_helper | anthropic | claude-3.5-sonnet | 0.799 | 0.893 | 512 | 1,301 | 512 | 1,813 | 2,247 | 0.58016 | 0.809 | false | none | false | false | false | false | false | false | 0 | none | 1 | positive | false | 0 | none | escalated_to_human | medium | I'm stuck on this and need some guidance: I need a short, friendly reply to a customer who is asking about the status of their refund. Can you walk me through a good solution? | We can make this robust with a few changes. Goal: handle data export request reliably, with guardrails for formatting and failure handling. Plan: - Prefer simple baselines first; then iterate based on measured failure slices. - Use schema... | 806.853583 | 2025-03-12 | 8 | 2 | false | false | 2.541 | I need a short, friendly reply to a customer who is asking about the status of their refund. | You are a helpful customer support assistant for a SaaS product. Answer clearly, empathetically, and step-by-step while keeping the response concise and practical. | true | 598eba0ae15195966a9835b68c542f0b34fb88e4 | 241 | true |
INT008939 | S01407 | U00004 | 2025-02-17T18:22:20Z | test | mobile_app | customer_support | US | AMER | free | team | creative_writer | openai | gpt-4o-mini | 0.641 | 0.833 | 768 | 1,177 | 219 | 1,396 | 590 | 0.02792 | 0.874 | false | none | false | false | false | false | false | false | 2 | code_run|email_send | null | no_feedback | false | 1 | add_constraints_to_prompt | abandoned | low | Follow-up: the previous reply did not fully solve the issue. A user says they were double charged this month. Help me draft a clear explanation and next steps. A short, clear answer would be ideal. | This is a common pattern; the fix is straightforward. Goal: handle unexpected charge reliably, with guardrails for formatting and failure handling. Plan: - Add telemetry fields for latency/tokens/cost so you can debug regressions... | 2,366.101695 | 2025-02-17 | 18 | 0 | false | true | 5.3744 | Follow-up: the previous reply did not fully solve the issue. A user says they were double charged this month. Help me draft a clear explanation and next steps. | You are a helpful customer support assistant for a SaaS product. Answer clearly, empathetically, and step-by-step while keeping the response concise and practical. | false | 7a490bfafd7436aea43a528e9fe4cb6db10b9a6b | 232 | true |
INT008940 | S00023 | U00045 | 2025-03-05T18:06:59Z | train | mobile_app | data_analysis | BR | AMER | enterprise | individual | creative_writer | openai | gpt-4o-mini | 0.364 | 0.96 | 1,536 | 1,007 | 148 | 1,155 | 928 | 0.02308 | 0.7 | false | none | false | false | false | false | false | false | 0 | none | 0 | neutral | false | 0 | none | auto_resolved | low | Context for you: Can you suggest a few plots to explore churn risk in this dataset of subscriptions? | Below is a decision-focused breakdown. Goal: handle error rate reliably, with guardrails for formatting and failure handling. Plan: - Prefer simple baselines first; then iterate based on measured failure slices. - Start by writing a small... | 1,244.612069 | 2025-03-05 | 18 | 2 | false | true | 6.8041 | Can you suggest a few plots to explore churn risk in this dataset of subscriptions? | You are a data analysis assistant helping users reason about data, metrics, and models. Explain trade-offs, outline steps, and keep the language accessible but precise. | true | 814335a175319858ca540d38bfcac020ec643c3f | 241 | true |
INT008941 | S01395 | U00030 | 2025-03-23T22:14:28Z | train | internal_tool | coding_assistant | IN | APAC | free | individual | analytics_helper | google | gemini-1.5-pro | 0.122 | 0.928 | 2,048 | 1,091 | 308 | 1,399 | 2,472 | 0.44768 | 0.811 | false | none | false | false | false | false | false | false | 1 | http_request | null | no_feedback | false | 0 | none | auto_resolved | high | Can you refactor this function to be more readable and efficient while keeping the same behaviour? Please explain step by step. | Here's the clean way to approach it. Goal: handle caching strategy reliably, with guardrails for formatting and failure handling. Plan: - Add telemetry fields for latency/tokens/cost so you can debug regressions... | 565.938511 | 2025-03-23 | 22 | 6 | true | false | 3.5422 | Can you refactor this function to be more readable and efficient while keeping the same behaviour? | You are a senior software engineer helping users with code, debugging, and best practices. Provide clear explanations, structured steps, and high-quality code examples when relevant. | false | 54f94ac4f6df7ccc4808605ae4fb839b7a1fbfb2 | 214 | true |
INT008942 | S01133 | U00168 | 2025-02-08T00:14:03Z | train | api | data_analysis | US | AMER | free | team | analytics_helper | meta | llama-3.1-8b | 0.293 | 0.945 | 768 | 942 | 593 | 1,535 | 408 | 0.09208 | 0.825 | false | none | false | false | false | false | false | false | 0 | none | null | no_feedback | false | 0 | none | auto_resolved | medium | I'm stuck on this and need some guidance: Can you suggest a few plots to explore churn risk in this dataset of subscriptions? A short, clear answer would be ideal. | We can make this robust with a few changes. Goal: handle safety flag rate reliably, with guardrails for formatting and failure handling. Plan: - Start by writing a small function boundary for safety flag rate and add... | 3,762.254902 | 2025-02-08 | 0 | 5 | true | false | 1.5885 | Can you suggest a few plots to explore churn risk in this dataset of subscriptions? | You are a data analysis assistant helping users reason about data, metrics, and models. Explain trade-offs, outline steps, and keep the language accessible but precise. | false | fbaac57cdb64395ff60fbf79b148e22caaff1431 | 219 | true |
INT008943 | S00017 | U00008 | 2025-04-18T15:47:52Z | train | api | content_writing | EG | EMEA | free | individual | internal_policy_qa | openai | gpt-4o-mini | 0.839 | 0.898 | 1,536 | 299 | 582 | 881 | 1,870 | 0.01764 | 0.954 | false | none | false | false | false | false | false | false | 0 | none | 2 | positive | false | 0 | none | auto_resolved | low | I'm working on something and need help: Write a concise product description for a new wireless mouse aimed at software developers. A short, clear answer would be ideal. | Let's turn this into a reliable workflow. Goal: handle tool calling reliably, with guardrails for formatting and failure handling. Plan: - Add telemetry fields for latency/tokens/cost so you can debug regressions... | 471.122995 | 2025-04-18 | 15 | 4 | false | true | 0.5137 | Write a concise product description for a new wireless mouse aimed at software developers. | You are a writing assistant helping users craft clear, engaging, and well-structured content. Keep the tone natural, readable, and aligned with the user's intent. | true | db47a2ba00ac8f8120dcd2fd47d3648a8f594c66 | 215 | true |
INT008944 | S00432 | U00231 | 2025-02-12T10:01:58Z | train | mobile_app | content_writing | EG | EMEA | free | team | support_strict | anthropic | claude-3.5-sonnet | 1.051 | 0.946 | 768 | 690 | 399 | 1,089 | 533 | 0.34848 | 0.59 | false | none | false | false | false | false | false | false | 0 | none | 2 | positive | false | 0 | none | abandoned | low | Draft a friendly email announcing a small price increase to our existing customers. | Let's make the behavior deterministic and observable. Goal: handle LLM reliability reliably, with guardrails for formatting and failure handling. Plan: - Use schema validation (e.g., Pydantic) to prevent bad inputs from propagating. - Prefer simple baselines... | 2,043.15197 | 2025-02-12 | 10 | 2 | false | true | 1.7293 | Draft a friendly email announcing a small price increase to our existing customers. | You are a writing assistant helping users craft clear, engaging, and well-structured content. Keep the tone natural, readable, and aligned with the user's intent. | true | 75b7366387b6cf4f5631ec9dd298a359e5bb9c1d | 261 | true |
INT008945 | S00493 | U00121 | 2025-03-29T10:37:27Z | train | api | data_analysis | EG | EMEA | free | team | internal_policy_qa | mistral | mistral-large | 0.228 | 0.92 | 1,536 | 168 | 380 | 548 | 721 | 0.06576 | 0.718 | false | none | false | false | false | false | false | false | 0 | none | null | no_feedback | false | 0 | none | abandoned | low | I'm stuck on this and need some guidance: Help me compute the conversion rate per marketing channel and highlight the top 3 performers. Please explain step by step. | Below is a practical plan you can execute. Goal: handle token usage reliably, with guardrails for formatting and failure handling. Plan: - Add telemetry fields for latency/tokens/cost so you can debug regressions... | 760.055479 | 2025-03-29 | 10 | 5 | true | true | 0.4421 | Help me compute the conversion rate per marketing channel and highlight the top 3 performers. | You are a data analysis assistant helping users reason about data, metrics, and models. Explain trade-offs, outline steps, and keep the language accessible but precise. | false | 62646e5a7026d4f68ab1867a730451326aa3b664 | 215 | true |
INT008946 | S00136 | U00244 | 2025-02-23T23:47:59Z | train | api | brainstorming | AE | EMEA | free | team | code_assistant_secure | openai | gpt-4o-mini | 0.61 | 0.924 | 1,024 | 739 | 381 | 1,120 | 941 | 0.0224 | 0.813 | false | none | false | false | false | false | false | false | 0 | none | null | no_feedback | false | 1 | manual_post_edit | escalated_to_human | high | I'm stuck on this and need some guidance: Follow-up: the previous reply did not fully solve the issue. Suggest a few content ideas for our next newsletter aimed at early-stage startups. | I'll keep this concrete and measurable. Goal: handle developer productivity reliably, with guardrails for formatting and failure handling. Plan: - Add telemetry fields for latency/tokens/cost so you can debug regressions quickly. - Use schema... | 1,190.223167 | 2025-02-23 | 23 | 6 | true | false | 1.9396 | Follow-up: the previous reply did not fully solve the issue. Suggest a few content ideas for our next newsletter aimed at early-stage startups. | You are a creative assistant helping users explore ideas and options. Suggest multiple alternatives, structure them clearly, and stay practical. | false | 9886b059d7fa547dc6fd91d4a5c80abdb317022d | 245 | true |
INT008947 | S00333 | U00062 | 2025-03-25T23:00:55Z | train | mobile_app | coding_assistant | US | AMER | free | individual | code_assistant_secure | anthropic | claude-3.5-sonnet | 0.346 | 0.864 | 512 | 1,152 | 512 | 1,664 | 1,928 | 0.53248 | 0.615 | true | toxicity | false | true | false | false | false | false | 0 | none | -1 | negative | true | 0 | manual_post_edit | auto_resolved | low | Quick question: I'm getting a JavaScript error: `IndexError`. Can you explain what it means and how to fix it? I'd like a practical, engineering-focused answer. | Here's what I'd implement in production. Signal: toxicity while working on API retry logic. Quick diagnosis: Add a rewrite pathway: sanitize unsafe content into safe alternatives. Recommended... | 863.070539 | 2025-03-25 | 23 | 1 | false | false | 2.25 | I'm getting a JavaScript error: `IndexError`. Can you explain what it means and how to fix it? | You are a senior software engineer helping users with code, debugging, and best practices. Provide clear explanations, structured steps, and high-quality code examples when relevant. | true | 52eadb52b3319d2dab569ce8fb653a0bee56a90f | 194 | true |
INT008948 | S01008 | U00377 | 2025-03-19T11:17:52Z | train | slack | customer_support | GB | EMEA | free | team | general_assistant | meta | llama-3.1-70b | 0.805 | 0.923 | 512 | 1,195 | 205 | 1,400 | 1,226 | 0.28 | 0.874 | false | none | false | false | false | false | false | false | 0 | none | null | no_feedback | false | 0 | none | abandoned | medium | Can you help me debug this? Hi, I'm having an issue with my billing. The invoice total doesn't match what I expected. Can you check it? Please explain step by step. | This is a common pattern; the fix is straightforward. Goal: handle data export request reliably, with guardrails for formatting and failure handling. Plan: - Prefer simple baselines first; then iterate based on measured failure slices. - Add telemetry... | 1,141.924959 | 2025-03-19 | 11 | 2 | false | true | 5.8293 | Hi, I'm having an issue with my billing. The invoice total doesn't match what I expected. Can you check it? | You are a helpful customer support assistant for a SaaS product. Answer clearly, empathetically, and step-by-step while keeping the response concise and practical. | false | a52fb80193c7c0769c0836852624f4b025a04d2a | 254 | true |
INT008949 | S00753 | U00280 | 2025-04-18T20:49:13Z | train | web_app | customer_support | US | AMER | free | enterprise_team | code_assistant_secure | local | custom-local-8b | 0.491 | 0.899 | 512 | 94 | 512 | 606 | 2,210 | 0.00244 | 0.39 | true | tool_error | false | false | false | false | true | false | 3 | email_send|http_request|workflow_orchestrator | -2 | negative | false | 1 | add_constraints_to_prompt | abandoned | low | I'm working on something and need help: Follow-up: the previous reply did not fully solve the issue. Hi, I'm having an issue with my billing. The invoice total doesn't match what I expected. Can you check it? Can you walk me through a good solution? | Let's make the behavior deterministic and observable. Let's stabilize it. Signal: tool_error while working on billing dispute. Quick diagnosis: Validate tool arguments before calling the tool; reject invalid calls early. Recommended actions: - Add a... | 274.208145 | 2025-04-18 | 20 | 4 | false | false | 0.1836 | Follow-up: the previous reply did not fully solve the issue. Hi, I'm having an issue with my billing. The invoice total doesn't match what I expected. Can you check it? | You are a helpful customer support assistant for a SaaS product. Answer clearly, empathetically, and step-by-step while keeping the response concise and practical. | true | 1a8e13c1d6c8047debb9a230bf3ae08524ccb884 | 252 | true |
INT008950 | S01235 | U00401 | 2025-02-20T20:09:41Z | train | mobile_app | brainstorming | BR | AMER | free | team | general_assistant | openai | gpt-4o-mini | 0.9 | 0.833 | 1,536 | 474 | 357 | 831 | 1,421 | 0.0166 | 0.98 | false | none | false | false | false | false | false | false | 0 | none | 1 | positive | false | 0 | none | auto_resolved | high | I'm working on something and need help: Suggest a few content ideas for our next newsletter aimed at early-stage startups. | We can make this robust with a few changes. Goal: handle LLMOps dashboards reliably, with guardrails for formatting and failure handling. Plan: - Add telemetry fields for latency/tokens/cost so you can debug regressions quickly. - Start by... | 584.799437 | 2025-02-20 | 20 | 3 | false | false | 1.3277 | Suggest a few content ideas for our next newsletter aimed at early-stage startups. | You are a creative assistant helping users explore ideas and options. Suggest multiple alternatives, structure them clearly, and stay practical. | true | 62cac6cf36e4ae3f199823b7f2ca46aa5e4a0aa7 | 242 | true |
INT008951 | S00488 | U00289 | 2025-04-30T17:27:52Z | train | internal_tool | content_writing | US | AMER | pro | individual | creative_writer | mistral | mistral-large | 0.798 | 0.865 | 512 | 438 | 446 | 884 | 1,034 | 0.10608 | 0.754 | false | none | false | false | false | false | false | false | 0 | none | null | no_feedback | false | 0 | none | auto_resolved | low | Quick question: Write a concise product description for a new wireless mouse aimed at software developers. Can you walk me through a good solution? | Let's break this down into actionable steps. Goal: handle LLM reliability reliably, with guardrails for formatting and failure handling. Plan: - Prefer simple baselines first; then iterate based on measured failure slices. - Add... | 854.932302 | 2025-04-30 | 17 | 2 | false | true | 0.9821 | Write a concise product description for a new wireless mouse aimed at software developers. | You are a writing assistant helping users craft clear, engaging, and well-structured content. Keep the tone natural, readable, and aligned with the user's intent. | false | 469eb15f8b08d9b4130e14a6c3888f14e335a854 | 231 | true |
INT008952 | S00885 | U00004 | 2025-02-20T13:38:30Z | train | internal_tool | internal_qa | US | AMER | free | team | analytics_helper | local | custom-local-8b | 0.58 | 0.94 | 1,536 | 980 | 232 | 1,212 | 1,408 | 0.00484 | 0.726 | false | none | false | false | false | false | false | false | 0 | none | 1 | positive | false | 0 | none | auto_resolved | high | Quick question: Check this draft announcement for any confusing or inconsistent statements. A short, clear answer would be ideal. | Below is a decision-focused breakdown. Goal: handle tool failures reliably, with guardrails for formatting and failure handling. Plan: - Add telemetry fields for latency/tokens/cost so you can debug regressions quickly. - Prefer... | 860.795455 | 2025-02-20 | 13 | 3 | false | true | 4.2241 | Check this draft announcement for any confusing or inconsistent statements. | You are an internal knowledge assistant helping teammates navigate documentation, policies, and internal tools. Be precise, concise, and point to relevant information and next steps. | true | d33eca392020f2e6e14ec7fe3091a25b46d6bae1 | 231 | true |
INT008953 | S01009 | U00094 | 2025-03-31T01:27:19Z | train | mobile_app | customer_support | IN | APAC | pro | individual | general_assistant | openai | gpt-4.1 | 0.923 | 0.862 | 256 | 897 | 256 | 1,153 | 1,325 | 0.4612 | 0.656 | false | none | false | false | false | false | false | false | 1 | sql_query | 2 | positive | false | 0 | none | auto_resolved | low | Hi, I'm having an issue with my billing. The invoice total doesn't match what I expected. Can you check it? | I'll keep this concrete and measurable. Goal: handle data export request reliably, with guardrails for formatting and failure handling. Plan: - Use schema validation (e.g., Pydantic) to prevent bad inputs from propagating. - Start by writing a... | 870.188679 | 2025-03-31 | 1 | 0 | false | false | 3.5039 | Hi, I'm having an issue with my billing. The invoice total doesn't match what I expected. Can you check it? | You are a helpful customer support assistant for a SaaS product. Answer clearly, empathetically, and step-by-step while keeping the response concise and practical. | true | a52fb80193c7c0769c0836852624f4b025a04d2a | 246 | true |
INT008954 | S00101 | U00389 | 2025-03-08T11:15:54Z | train | mobile_app | data_analysis | EG | EMEA | free | individual | analytics_helper | meta | llama-3.1-8b | 0.189 | 0.904 | 256 | 502 | 205 | 707 | 655 | 0.04244 | 0.702 | false | none | false | false | false | false | false | false | 3 | code_run|knowledge_lookup|vector_search | 1 | positive | false | 1 | add_constraints_to_prompt | auto_resolved | critical | I'm stuck on this and need some guidance: Follow-up: the previous reply did not fully solve the issue. I want a short summary of key metrics for this dataset: total users, active users, and average revenue per user. Can you walk me through a good solution? | Below is a practical plan you can execute. Goal: handle latency p95 reliably, with guardrails for formatting and failure handling. Plan: - Prefer simple baselines first; then iterate based on measured failure slices. - Start by... | 1,079.389313 | 2025-03-08 | 11 | 5 | true | true | 2.4488 | Follow-up: the previous reply did not fully solve the issue. I want a short summary of key metrics for this dataset: total users, active users, and average revenue per user. | You are a data analysis assistant helping users reason about data, metrics, and models. Explain trade-offs, outline steps, and keep the language accessible but precise. | true | fbaac57cdb64395ff60fbf79b148e22caaff1431 | 230 | true |
INT008955 | S01404 | U00003 | 2025-04-14T21:19:00Z | val | slack | brainstorming | CA | AMER | free | individual | analytics_helper | openai | gpt-4.1 | 0.609 | 0.853 | 512 | 714 | 23 | 737 | 1,482 | 0.2948 | 0.741 | false | none | false | false | false | false | false | false | 0 | none | 1 | positive | false | 0 | none | auto_resolved | medium | Context for you: Brainstorm taglines for a productivity app that helps engineers stay focused. A short, clear answer would be ideal. | We can make this robust with a few changes. Goal: handle cost optimization reliably, with guardrails for formatting and failure handling. Plan: - Use schema validation (e.g., Pydantic) to prevent bad inputs from propagating. - Add... | 497.300945 | 2025-04-14 | 21 | 0 | false | false | 31.0435 | Brainstorm taglines for a productivity app that helps engineers stay focused. | You are a creative assistant helping users explore ideas and options. Suggest multiple alternatives, structure them clearly, and stay practical. | true | 2df52d847c72d1f6b37061123acb53282123086b | 233 | true |
INT008956 | S01545 | U00154 | 2025-04-08T17:53:02Z | train | web_app | data_analysis | GB | EMEA | free | individual | creative_writer | google | gemini-1.5-pro | 0.052 | 0.943 | 1,024 | 408 | 672 | 1,080 | 567 | 0.3456 | 0.563 | true | tool_error | false | false | false | false | true | false | 2 | email_send|knowledge_lookup | 0 | neutral | false | 0 | manual_post_edit | abandoned | high | I'm stuck on this and need some guidance: Can you suggest a few plots to explore churn risk in this dataset of subscriptions? Can you walk me through a good solution? | Let's turn this into a reliable workflow. Signal: tool_error while working on cost per request. Quick diagnosis: Separate tool telemetry from model telemetry so you can see which component failed.... | 1,904.761905 | 2025-04-08 | 17 | 1 | false | true | 0.6071 | Can you suggest a few plots to explore churn risk in this dataset of subscriptions? | You are a data analysis assistant helping users reason about data, metrics, and models. Explain trade-offs, outline steps, and keep the language accessible but precise. | true | 814335a175319858ca540d38bfcac020ec643c3f | 199 | true |
INT008957 | S00074 | U00335 | 2025-04-09T06:43:14Z | train | web_app | data_analysis | IN | APAC | enterprise | individual | general_assistant | mistral | mistral-large | 0.165 | 0.901 | 2,048 | 1,227 | 262 | 1,489 | 561 | 0.17868 | 0.667 | false | none | false | false | false | false | false | false | 3 | code_run|sql_query|vector_search | 2 | positive | false | 0 | none | auto_resolved | low | I have a CSV with user sessions. Show me a quick breakdown of sessions per country and device type. | Let's turn this into a reliable workflow. Goal: handle safety flag rate reliably, with guardrails for formatting and failure handling. Plan: - Prefer simple baselines first; then iterate based on measured failure slices. - Add telemetry fields for... | 2,654.188948 | 2025-04-09 | 6 | 2 | false | false | 4.6832 | I have a CSV with user sessions. Show me a quick breakdown of sessions per country and device type. | You are a data analysis assistant helping users reason about data, metrics, and models. Explain trade-offs, outline steps, and keep the language accessible but precise. | true | 0af51e7e9a94eeacb4db5e80369428b0b639dc4e | 250 | true |
INT008958 | S01221 | U00113 | 2025-03-14T08:11:07Z | val | internal_tool | customer_support | GB | EMEA | pro | individual | support_strict | meta | llama-3.1-70b | 0.434 | 0.963 | 512 | 419 | 402 | 821 | 878 | 0.1642 | 0.699 | false | none | false | false | false | false | false | false | 0 | none | null | no_feedback | false | 0 | none | auto_resolved | low | I'm working on something and need help: Hi, I'm having an issue with my billing. The invoice total doesn't match what I expected. Can you check it? A short, clear answer would be ideal. | Let's make the behavior deterministic and observable. Goal: handle missing feature reliably, with guardrails for formatting and failure handling. Plan: - Use schema validation (e.g., Pydantic) to prevent bad inputs from... | 935.079727 | 2025-03-14 | 8 | 4 | false | false | 1.0423 | Hi, I'm having an issue with my billing. The invoice total doesn't match what I expected. Can you check it? | You are a helpful customer support assistant for a SaaS product. Answer clearly, empathetically, and step-by-step while keeping the response concise and practical. | false | d029d0919f8e306d09ca7001d500c1e6f1c81007 | 222 | true |
INT008959 | S00969 | U00406 | 2025-04-16T17:39:26Z | train | web_app | brainstorming | BR | AMER | pro | individual | support_strict | local | custom-local-8b | 0.745 | 0.826 | 768 | 123 | 768 | 891 | 1,968 | 0.00356 | 0.821 | false | none | false | false | false | false | false | false | 0 | none | 1 | positive | false | 0 | none | auto_resolved | medium | Quick question: Give me ten creative ideas for a YouTube series about learning data science from scratch. Can you walk me through a good solution? | This is a common pattern; the fix is straightforward. Goal: handle developer productivity reliably, with guardrails for formatting and failure handling. Plan: - Use schema validation (e.g., Pydantic) to prevent bad inputs from... | 452.743902 | 2025-04-16 | 17 | 2 | false | true | 0.1602 | Give me ten creative ideas for a YouTube series about learning data science from scratch. | You are a creative assistant helping users explore ideas and options. Suggest multiple alternatives, structure them clearly, and stay practical. | true | e3da6c15e87a6fab71f2d2b735988233f5d1f30b | 229 | true |
INT008960 | S01392 | U00229 | 2025-04-08T01:43:30Z | val | api | content_writing | US | AMER | free | team | general_assistant | local | custom-local-8b | 0.662 | 0.911 | 1,024 | 1,145 | 283 | 1,428 | 661 | 0.00572 | 0.726 | false | none | false | false | false | false | false | false | 0 | none | null | no_feedback | false | 0 | none | auto_resolved | high | I'm working on something and need help: Rewrite this paragraph in a clearer and more professional tone. A short, clear answer would be ideal. | Let's make the behavior deterministic and observable. Goal: handle evaluation for LLM systems reliably, with guardrails for formatting and failure handling. Plan: - Prefer simple baselines first; then iterate based on measured failure slices. -... | 2,160.363086 | 2025-04-08 | 1 | 1 | false | false | 4.0459 | Rewrite this paragraph in a clearer and more professional tone. | You are a writing assistant helping users craft clear, engaging, and well-structured content. Keep the tone natural, readable, and aligned with the user's intent. | false | a1c74d04f735d164fdc621e3ce3d5bfea1026243 | 247 | true |
INT008961 | S00333 | U00062 | 2025-03-25T23:04:22Z | train | mobile_app | coding_assistant | US | AMER | free | individual | support_strict | mistral | mistral-large | 0.233 | 0.907 | 1,024 | 302 | 492 | 794 | 988 | 0.09528 | 0.711 | false | none | false | false | false | false | false | false | 0 | none | null | no_feedback | false | 0 | none | auto_resolved | low | Quick question: Can you refactor this function to be more readable and efficient while keeping the same behaviour? A short, clear answer would be ideal. | Here's the clean way to approach it. Goal: handle unit test mocking reliably, with guardrails for formatting and failure handling. Plan: - Start by writing a small function boundary for unit test mocking and add tests before optimizing. -... | 803.643725 | 2025-03-25 | 23 | 1 | false | false | 0.6138 | Can you refactor this function to be more readable and efficient while keeping the same behaviour? | You are a senior software engineer helping users with code, debugging, and best practices. Provide clear explanations, structured steps, and high-quality code examples when relevant. | false | da34aac46ee8d6d44012043be92e33884c6b4920 | 241 | true |
INT008962 | S00124 | U00154 | 2025-02-03T08:54:16Z | train | web_app | data_analysis | GB | EMEA | free | individual | code_assistant_secure | openai | gpt-4o-mini | 0.269 | 0.92 | 768 | 1,045 | 742 | 1,787 | 1,012 | 0.03572 | 0.655 | false | none | false | false | false | false | false | false | 0 | none | 1 | positive | false | 0 | none | auto_resolved | medium | Can you suggest a few plots to explore churn risk in this dataset of subscriptions? Can you walk me through a good solution? | Here are the guardrails I'd put in place. Goal: handle safety flag rate reliably, with guardrails for formatting and failure handling. Plan: - Prefer simple baselines first; then iterate based on measured failure slices. - Start by... | 1,765.810277 | 2025-02-03 | 8 | 0 | false | false | 1.4084 | Can you suggest a few plots to explore churn risk in this dataset of subscriptions? | You are a data analysis assistant helping users reason about data, metrics, and models. Explain trade-offs, outline steps, and keep the language accessible but precise. | true | 4e275efe35fdc513983e7d3f3ad32b50cc391969 | 234 | true |
INT008963 | S01581 | U00306 | 2025-04-15T00:05:36Z | test | api | data_analysis | DE | EMEA | pro | team | support_strict | meta | llama-3.1-8b | 0.246 | 0.886 | 1,536 | 725 | 594 | 1,319 | 952 | 0.07912 | 1 | false | none | false | false | false | false | false | false | 0 | none | null | no_feedback | false | 0 | none | escalated_to_human | medium | I want a short summary of key metrics for this dataset: total users, active users, and average revenue per user. Please explain step by step. | Below is a practical plan you can execute. Goal: handle user satisfaction reliably, with guardrails for formatting and failure handling. Plan: - Start by writing a small function boundary for user satisfaction and add... | 1,385.504202 | 2025-04-15 | 0 | 1 | false | false | 1.2205 | I want a short summary of key metrics for this dataset: total users, active users, and average revenue per user. | You are a data analysis assistant helping users reason about data, metrics, and models. Explain trade-offs, outline steps, and keep the language accessible but precise. | false | a15ac130f4f428f0efac738d5c68655674fccc6e | 220 | true |
INT008964 | S00191 | U00102 | 2025-02-11T08:32:51Z | test | api | data_analysis | IN | APAC | free | individual | creative_writer | openai | gpt-4o-mini | 0.323 | 0.918 | 1,024 | 590 | 275 | 865 | 510 | 0.01728 | 0.662 | false | none | false | false | false | false | false | false | 2 | email_send|workflow_orchestrator | 2 | positive | false | 0 | none | auto_resolved | low | Can you help me debug this? I want a short summary of key metrics for this dataset: total users, active users, and average revenue per user. | Below is a practical plan you can execute. Goal: handle user satisfaction reliably, with guardrails for formatting and failure handling. Plan: - Prefer simple baselines first; then iterate based on measured failure slices. - Use... | 1,696.078431 | 2025-02-11 | 8 | 1 | false | false | 2.1455 | I want a short summary of key metrics for this dataset: total users, active users, and average revenue per user. | You are a data analysis assistant helping users reason about data, metrics, and models. Explain trade-offs, outline steps, and keep the language accessible but precise. | true | 814335a175319858ca540d38bfcac020ec643c3f | 231 | true |
INT008965 | S00371 | U00374 | 2025-04-12T00:54:25Z | train | mobile_app | internal_qa | BR | AMER | pro | enterprise_team | analytics_helper | anthropic | claude-3.5-sonnet | 0.418 | 0.78 | 1,536 | 821 | 771 | 1,592 | 772 | 0.50944 | 0.69 | false | none | false | false | false | false | false | false | 0 | none | 1 | positive | false | 0 | none | auto_resolved | medium | Turn this long internal announcement into a short FAQ-style document. | I'll keep this concrete and measurable. Goal: handle latency reliably, with guardrails for formatting and failure handling. Plan: - Prefer simple baselines first; then iterate based on measured failure slices. - Start... | 2,062.176166 | 2025-04-12 | 0 | 5 | true | false | 1.0649 | Turn this long internal announcement into a short FAQ-style document. | You are an internal knowledge assistant helping teammates navigate documentation, policies, and internal tools. Be precise, concise, and point to relevant information and next steps. | true | d33eca392020f2e6e14ec7fe3091a25b46d6bae1 | 220 | true |
INT008966 | S00929 | U00192 | 2025-03-15T02:00:27Z | test | mobile_app | customer_support | AU | APAC | free | enterprise_team | creative_writer | meta | llama-3.1-70b | 0.382 | 0.97 | 768 | 1,358 | 265 | 1,623 | 1,190 | 0.3246 | 0.486 | true | safety_block | false | false | true | false | false | false | 0 | none | null | no_feedback | false | 0 | manual_post_edit | auto_resolved | low | I'm stuck on this and need some guidance: Our customer is getting an error when trying to log in to their account. Can you help me debug this? Can you walk me through a good solution? | Below is a practical plan you can execute. Signal: safety_block while working on account verification. Quick diagnosis: Log the trigger category to tune your safety policy. Recommended actions:... | 1,363.865546 | 2025-03-15 | 2 | 5 | true | false | 5.1245 | Our customer is getting an error when trying to log in to their account. Can you help me debug this? | You are a helpful customer support assistant for a SaaS product. Answer clearly, empathetically, and step-by-step while keeping the response concise and practical. | false | 7a490bfafd7436aea43a528e9fe4cb6db10b9a6b | 196 | true |
INT008967 | S00857 | U00361 | 2025-04-04T09:04:11Z | train | web_app | content_writing | FR | EMEA | free | individual | general_assistant | meta | llama-3.1-70b | 1 | 0.986 | 768 | 522 | 539 | 1,061 | 1,017 | 0.2122 | 0.639 | false | none | false | false | false | false | false | false | 0 | none | null | no_feedback | false | 0 | none | auto_resolved | low | Context for you: Write a concise product description for a new wireless mouse aimed at software developers. Please explain step by step. | Let's make the behavior deterministic and observable. Goal: handle LLM reliability reliably, with guardrails for formatting and failure handling. Plan: - Prefer simple baselines first; then iterate based on measured failure slices. - Add... | 1,043.264503 | 2025-04-04 | 9 | 4 | false | true | 0.9685 | Write a concise product description for a new wireless mouse aimed at software developers. | You are a writing assistant helping users craft clear, engaging, and well-structured content. Keep the tone natural, readable, and aligned with the user's intent. | false | a1c74d04f735d164fdc621e3ce3d5bfea1026243 | 240 | true |
INT008968 | S01445 | U00289 | 2025-03-19T06:51:05Z | train | web_app | coding_assistant | US | AMER | pro | individual | analytics_helper | anthropic | claude-3.5-sonnet | 0.363 | 0.889 | 256 | 493 | 256 | 749 | 1,707 | 0.23968 | 0.925 | false | none | false | false | false | false | false | false | 0 | none | 2 | positive | false | 0 | none | auto_resolved | low | Context for you: I'm getting a Python error: `ValueError`. Can you explain what it means and how to fix it? Please explain step by step. | We can make this robust with a few changes. Goal: handle rate limiting reliably, with guardrails for formatting and failure handling. Plan: - Start by writing a small function boundary for rate limiting and add tests before optimizing. - Prefer... | 438.781488 | 2025-03-19 | 6 | 2 | false | false | 1.9258 | I'm getting a Python error: `ValueError`. Can you explain what it means and how to fix it? | You are a senior software engineer helping users with code, debugging, and best practices. Provide clear explanations, structured steps, and high-quality code examples when relevant. | true | 54f94ac4f6df7ccc4808605ae4fb839b7a1fbfb2 | 247 | true |
INT008969 | S01385 | U00103 | 2025-02-21T10:41:16Z | test | api | customer_support | DE | EMEA | enterprise | team | internal_policy_qa | google | gemini-1.5-pro | 0.505 | 0.858 | 1,024 | 630 | 1,024 | 1,654 | 841 | 0.52928 | 0.399 | true | tool_error | false | false | false | false | true | false | 1 | tool_invocation_failed | -2 | negative | true | 0 | decompose_task | auto_resolved | critical | Context for you: A user says they were double charged this month. Help me draft a clear explanation and next steps. I'd like a practical, engineering-focused answer. | This is a common pattern; the fix is straightforward. Signal: tool_error while working on data export request. Quick diagnosis: Implement a fallback path when the tool is degraded. Recommended actions: - Slice metrics by... | 1,966.706302 | 2025-02-21 | 10 | 4 | false | true | 0.6152 | A user says they were double charged this month. Help me draft a clear explanation and next steps. | You are a helpful customer support assistant for a SaaS product. Answer clearly, empathetically, and step-by-step while keeping the response concise and practical. | true | 03bf57d7adc83026d525c8192379aa203b71e1eb | 223 | true |
INT008970 | S00792 | U00078 | 2025-04-26T23:59:22Z | test | web_app | data_analysis | US | AMER | pro | team | creative_writer | local | custom-local-8b | 0.23 | 0.93 | 1,024 | 729 | 996 | 1,725 | 697 | 0.00692 | 0.603 | true | hallucination | true | false | false | false | false | false | 0 | none | -2 | negative | true | 0 | switch_model_family | abandoned | low | Quick question: I have a CSV with user sessions. Show me a quick breakdown of sessions per country and device type. I'd like a practical, engineering-focused answer. | Here are the guardrails I'd put in place. Signal: hallucination while working on user satisfaction. Quick diagnosis: Use a 'claim -> evidence -> answer' structure and log missing evidence. Recommended... | 2,474.892396 | 2025-04-26 | 23 | 5 | true | false | 0.7319 | I have a CSV with user sessions. Show me a quick breakdown of sessions per country and device type. | You are a data analysis assistant helping users reason about data, metrics, and models. Explain trade-offs, outline steps, and keep the language accessible but precise. | true | 814335a175319858ca540d38bfcac020ec643c3f | 203 | true |
INT008971 | S00024 | U00194 | 2025-04-10T11:07:08Z | train | slack | data_analysis | EG | EMEA | free | enterprise_team | general_assistant | meta | llama-3.1-70b | 0.399 | 0.856 | 768 | 506 | 284 | 790 | 2,239 | 0.158 | 0.818 | false | none | false | false | false | false | false | false | 1 | workflow_orchestrator | null | no_feedback | false | 0 | none | auto_resolved | medium | Quick question: I want a short summary of key metrics for this dataset: total users, active users, and average revenue per user. I'd like a practical, engineering-focused answer. | This is a common pattern; the fix is straightforward. Goal: handle cost per request reliably, with guardrails for formatting and failure handling. Plan: - Add telemetry fields for latency/tokens/cost so you can debug regressions quickly. - Use schema... | 352.836088 | 2025-04-10 | 11 | 3 | false | true | 1.7817 | I want a short summary of key metrics for this dataset: total users, active users, and average revenue per user. | You are a data analysis assistant helping users reason about data, metrics, and models. Explain trade-offs, outline steps, and keep the language accessible but precise. | false | 0af51e7e9a94eeacb4db5e80369428b0b639dc4e | 253 | true |
INT008972 | S00361 | U00024 | 2025-04-06T13:02:28Z | train | api | brainstorming | GB | EMEA | free | enterprise_team | general_assistant | meta | llama-3.1-8b | 0.78 | 0.867 | 768 | 450 | 596 | 1,046 | 575 | 0.06276 | 0.792 | false | none | false | false | false | false | false | false | 0 | none | null | no_feedback | false | 0 | none | auto_resolved | medium | Quick question: Give me ten creative ideas for a YouTube series about learning data science from scratch. A short, clear answer would be ideal. | Let's make the behavior deterministic and observable. Goal: handle LLMOps dashboards reliably, with guardrails for formatting and failure handling. Plan: - Add telemetry fields for latency/tokens/cost so you can debug regressions quickly. - Start by... | 1,819.130435 | 2025-04-06 | 13 | 6 | true | true | 0.755 | Give me ten creative ideas for a YouTube series about learning data science from scratch. | You are a creative assistant helping users explore ideas and options. Suggest multiple alternatives, structure them clearly, and stay practical. | false | 62cac6cf36e4ae3f199823b7f2ca46aa5e4a0aa7 | 252 | true |
INT008973 | S01551 | U00263 | 2025-04-08T03:50:24Z | train | mobile_app | customer_support | AU | APAC | free | team | support_strict | meta | llama-3.1-8b | 0.729 | 0.884 | 2,048 | 194 | 119 | 313 | 1,403 | 0.0188 | 0.98 | false | none | false | false | false | false | false | false | 0 | none | null | no_feedback | false | 0 | none | abandoned | low | A user says they were double charged this month. Help me draft a clear explanation and next steps. Please explain step by step. | Below is a decision-focused breakdown. Goal: handle account verification reliably, with guardrails for formatting and failure handling. Plan: - Start by writing a small function boundary for account verification and add tests... | 223.093371 | 2025-04-08 | 3 | 1 | false | false | 1.6303 | A user says they were double charged this month. Help me draft a clear explanation and next steps. | You are a helpful customer support assistant for a SaaS product. Answer clearly, empathetically, and step-by-step while keeping the response concise and practical. | false | d029d0919f8e306d09ca7001d500c1e6f1c81007 | 228 | true |
INT008974 | S00831 | U00321 | 2025-04-10T16:11:02Z | train | web_app | coding_assistant | EG | EMEA | pro | enterprise_team | general_assistant | google | gemini-1.5-pro | 0.424 | 0.991 | 1,536 | 1,235 | 938 | 2,173 | 1,113 | 0.69536 | 1 | false | none | false | false | false | false | false | false | 1 | vector_search | 2 | positive | false | 0 | none | auto_resolved | medium | Quick question: I need help understanding why this asynchronous code is not awaiting correctly. Explain with a small code snippet. | This is a common pattern; the fix is straightforward. Goal: handle rate limiting reliably, with guardrails for formatting and failure handling. Plan: - Use schema validation (e.g., Pydantic) to prevent bad inputs from propagating.... | 1,952.380952 | 2025-04-10 | 16 | 3 | false | true | 1.3166 | I need help understanding why this asynchronous code is not awaiting correctly. Explain with a small code snippet. | You are a senior software engineer helping users with code, debugging, and best practices. Provide clear explanations, structured steps, and high-quality code examples when relevant. | true | 3ddc6acb5986d68a027a4c760a5adfbe894b8deb | 233 | true |
INT008975 | S01306 | U00018 | 2025-02-20T22:25:51Z | train | web_app | customer_support | GB | EMEA | free | enterprise_team | internal_policy_qa | openai | gpt-4.1 | 0.798 | 0.861 | 1,024 | 636 | 85 | 721 | 733 | 0.2884 | 0.73 | false | none | false | false | false | false | false | false | 0 | none | null | no_feedback | false | 0 | none | auto_resolved | high | Can you help me debug this? Our customer is getting an error when trying to log in to their account. Can you help me debug this? | Here's what I'd implement in production. Goal: handle unexpected charge reliably, with guardrails for formatting and failure handling. Plan: - Prefer simple baselines first; then iterate based on measured failure slices. - Start by writing a... | 983.628922 | 2025-02-20 | 22 | 3 | false | false | 7.4824 | Our customer is getting an error when trying to log in to their account. Can you help me debug this? | You are a helpful customer support assistant for a SaaS product. Answer clearly, empathetically, and step-by-step while keeping the response concise and practical. | false | 03bf57d7adc83026d525c8192379aa203b71e1eb | 244 | true |
INT008976 | S01118 | U00220 | 2025-03-11T09:08:33Z | train | internal_tool | internal_qa | IN | APAC | free | individual | general_assistant | openai | gpt-4.1 | 0.853 | 0.92 | 256 | 1,405 | 256 | 1,661 | 585 | 0.6644 | 0.52 | true | tool_error | false | false | false | false | true | false | 1 | tool_invocation_failed | 0 | neutral | false | 0 | switch_model_family | auto_resolved | medium | Check this draft announcement for any confusing or inconsistent statements. A short, clear answer would be ideal. | Here's what I'd implement in production. Signal: tool_error while working on provider degradation. Quick diagnosis: Separate tool telemetry from model telemetry so you can see which component... | 2,839.316239 | 2025-03-11 | 9 | 1 | false | true | 5.4883 | Check this draft announcement for any confusing or inconsistent statements. | You are an internal knowledge assistant helping teammates navigate documentation, policies, and internal tools. Be precise, concise, and point to relevant information and next steps. | true | 7cd4f5f09ad56cc7a4cac3fea1f795d4e2ccc742 | 194 | true |
INT008977 | S00029 | U00342 | 2025-04-19T10:10:10Z | train | internal_tool | data_analysis | DE | EMEA | free | enterprise_team | internal_policy_qa | local | custom-local-8b | 0.183 | 0.924 | 1,024 | 1,163 | 188 | 1,351 | 2,573 | 0.0054 | 0.61 | true | safety_block | false | false | true | false | false | false | 0 | none | null | no_feedback | true | 0 | switch_model_family | escalated_to_human | low | Context for you: I want a short summary of key metrics for this dataset: total users, active users, and average revenue per user. A short, clear answer would be ideal. | Here's what I'd implement in production. Signal: safety_block while working on token usage. Quick diagnosis: Log the trigger category to tune your safety policy. Recommended actions: - Add... | 525.068014 | 2025-04-19 | 10 | 5 | true | true | 6.1862 | I want a short summary of key metrics for this dataset: total users, active users, and average revenue per user. | You are a data analysis assistant helping users reason about data, metrics, and models. Explain trade-offs, outline steps, and keep the language accessible but precise. | false | 62646e5a7026d4f68ab1867a730451326aa3b664 | 191 | true |
INT008978 | S00379 | U00189 | 2025-04-02T23:21:58Z | val | slack | content_writing | BR | AMER | pro | individual | code_assistant_secure | meta | llama-3.1-70b | 0.92 | 0.898 | 256 | 188 | 256 | 444 | 1,292 | 0.0888 | 0.592 | false | none | false | false | false | false | false | false | 0 | none | null | no_feedback | false | 0 | none | auto_resolved | critical | Draft a friendly email announcing a small price increase to our existing customers. A short, clear answer would be ideal. | Below is a decision-focused breakdown. Goal: handle tool calling reliably, with guardrails for formatting and failure handling. Plan: - Start by writing a small function boundary for tool calling and add tests before optimizing. - Add... | 343.653251 | 2025-04-02 | 23 | 2 | false | false | 0.7344 | Draft a friendly email announcing a small price increase to our existing customers. | You are a writing assistant helping users craft clear, engaging, and well-structured content. Keep the tone natural, readable, and aligned with the user's intent. | false | 20f1dad1d39f7b8df6faaa166fe78024f8d03fd6 | 237 | true |
INT008979 | S00357 | U00381 | 2025-04-22T13:10:28Z | train | web_app | data_analysis | AE | EMEA | free | individual | creative_writer | meta | llama-3.1-8b | 0.224 | 0.869 | 512 | 523 | 397 | 920 | 1,208 | 0.0552 | 0.395 | true | hallucination | true | false | false | false | false | false | 2 | email_send|workflow_orchestrator | -1 | negative | true | 2 | enable_tools | auto_resolved | low | I'm stuck on this and need some guidance: Follow-up: the previous reply did not fully solve the issue. I have a CSV with user sessions. Show me a quick breakdown of sessions per country and device type. I'd like a practical, engineering-focused answer. | Below is a practical plan you can execute. Signal: hallucination while working on cost per request. Quick diagnosis: Refuse when confidence is low; avoid confident guesses. Recommended actions: - Log... | 761.589404 | 2025-04-22 | 13 | 1 | false | true | 1.3174 | Follow-up: the previous reply did not fully solve the issue. I have a CSV with user sessions. Show me a quick breakdown of sessions per country and device type. | You are a data analysis assistant helping users reason about data, metrics, and models. Explain trade-offs, outline steps, and keep the language accessible but precise. | true | 814335a175319858ca540d38bfcac020ec643c3f | 202 | true |
INT008980 | S00174 | U00163 | 2025-02-20T13:21:04Z | train | web_app | coding_assistant | FR | EMEA | pro | team | internal_policy_qa | openai | gpt-4o-mini | 0.237 | 0.947 | 2,048 | 1,444 | 420 | 1,864 | 916 | 0.03728 | 0.579 | true | formatting_error | false | false | false | true | false | false | 1 | email_send | -2 | negative | false | 1 | add_constraints_to_prompt | auto_resolved | low | Follow-up: the previous reply did not fully solve the issue. I need help understanding why this asynchronous code is not awaiting correctly. Explain with a small code snippet. I'd like a practical, engineering-focused answer. | Let's make the behavior deterministic and observable. Signal: formatting_error while working on unit test mocking. Quick diagnosis: Use constrained generation (schema-first prompt) and add unit tests for... | 2,034.934498 | 2025-02-20 | 13 | 3 | false | true | 3.4381 | Follow-up: the previous reply did not fully solve the issue. I need help understanding why this asynchronous code is not awaiting correctly. Explain with a small code snippet. | You are a senior software engineer helping users with code, debugging, and best practices. Provide clear explanations, structured steps, and high-quality code examples when relevant. | true | f84eff1764fee544ced395082209fcd5e43e6a0c | 206 | true |
INT008981 | S00642 | U00156 | 2025-03-03T14:22:59Z | val | web_app | content_writing | US | AMER | free | team | general_assistant | meta | llama-3.1-8b | 0.753 | 0.873 | 512 | 83 | 492 | 575 | 1,615 | 0.03448 | 0.715 | false | none | false | false | false | false | false | false | 0 | none | null | no_feedback | false | 0 | none | auto_resolved | low | I'm working on something and need help: Write a concise product description for a new wireless mouse aimed at software developers. A short, clear answer would be ideal. | I'll keep this concrete and measurable. Goal: handle evaluation for LLM systems reliably, with guardrails for formatting and failure handling. Plan: - Start by writing a small function boundary for evaluation for LLM systems and add tests... | 356.037152 | 2025-03-03 | 14 | 0 | false | true | 0.1687 | Write a concise product description for a new wireless mouse aimed at software developers. | You are a writing assistant helping users craft clear, engaging, and well-structured content. Keep the tone natural, readable, and aligned with the user's intent. | false | a1c74d04f735d164fdc621e3ce3d5bfea1026243 | 241 | true |
INT008982 | S00671 | U00295 | 2025-02-07T21:50:15Z | train | web_app | content_writing | US | AMER | pro | enterprise_team | creative_writer | openai | gpt-4.1 | 0.647 | 0.953 | 2,048 | 189 | 864 | 1,053 | 2,518 | 0.4212 | 0.622 | false | none | false | false | false | false | false | false | 0 | none | 1 | positive | false | 0 | none | auto_resolved | low | I'm stuck on this and need some guidance: Turn these bullet points into a short, engaging blog introduction about learning machine learning. Please explain step by step. | Here's a clear, step-by-step answer. Goal: handle prompt injection reliably, with guardrails for formatting and failure handling. Plan: - Prefer simple baselines first; then iterate based on measured failure slices. - Start by writing a small... | 418.189039 | 2025-02-07 | 21 | 4 | false | false | 0.2188 | Turn these bullet points into a short, engaging blog introduction about learning machine learning. | You are a writing assistant helping users craft clear, engaging, and well-structured content. Keep the tone natural, readable, and aligned with the user's intent. | true | 469eb15f8b08d9b4130e14a6c3888f14e335a854 | 245 | true |
INT008983 | S00106 | U00415 | 2025-02-04T10:35:37Z | train | api | data_analysis | DE | EMEA | free | individual | internal_policy_qa | openai | gpt-4o-mini | 0.059 | 0.87 | 768 | 436 | 374 | 810 | 1,309 | 0.0162 | 0.649 | true | latency_timeout | false | false | false | false | false | true | 1 | sql_query | null | no_feedback | false | 2 | regenerate_with_lower_temp | auto_resolved | low | Context for you: Follow-up: the previous reply did not fully solve the issue. Can you suggest a few plots to explore churn risk in this dataset of subscriptions? A short, clear answer would be ideal. | Here's what I'd implement in production. Signal: latency_timeout while working on token usage. Quick diagnosis: Reduce payload size and enable caching for repeated queries. Recommended actions: -... | 618.792972 | 2025-02-04 | 10 | 1 | false | true | 1.1658 | Follow-up: the previous reply did not fully solve the issue. Can you suggest a few plots to explore churn risk in this dataset of subscriptions? | You are a data analysis assistant helping users reason about data, metrics, and models. Explain trade-offs, outline steps, and keep the language accessible but precise. | false | 62646e5a7026d4f68ab1867a730451326aa3b664 | 198 | true |
INT008984 | S00890 | U00409 | 2025-04-15T10:36:54Z | train | api | customer_support | AE | EMEA | free | team | internal_policy_qa | openai | gpt-4o-mini | 0.745 | 0.91 | 512 | 1,202 | 439 | 1,641 | 813 | 0.03284 | 0.707 | false | none | false | false | false | false | false | false | 2 | email_send|sql_query | 1 | positive | false | 0 | none | auto_resolved | critical | Context for you: Our customer is getting an error when trying to log in to their account. Can you help me debug this? I'd like a practical, engineering-focused answer. | Here's what I'd implement in production. Goal: handle slow responses reliably, with guardrails for formatting and failure handling. Plan: - Add telemetry fields for latency/tokens/cost so you can debug regressions... | 2,018.450185 | 2025-04-15 | 10 | 1 | false | true | 2.738 | Our customer is getting an error when trying to log in to their account. Can you help me debug this? | You are a helpful customer support assistant for a SaaS product. Answer clearly, empathetically, and step-by-step while keeping the response concise and practical. | true | 03bf57d7adc83026d525c8192379aa203b71e1eb | 216 | true |
INT008985 | S01410 | U00421 | 2025-03-11T22:25:41Z | train | web_app | content_writing | US | AMER | free | individual | internal_policy_qa | google | gemini-1.5-pro | 0.742 | 0.874 | 1,024 | 778 | 240 | 1,018 | 822 | 0.32576 | 0.824 | false | none | false | false | false | false | false | false | 0 | none | 2 | positive | false | 0 | none | auto_resolved | low | Context for you: Turn these bullet points into a short, engaging blog introduction about learning machine learning. A short, clear answer would be ideal. | Below is a practical plan you can execute. Goal: handle LLM reliability reliably, with guardrails for formatting and failure handling. Plan: - Prefer simple baselines first; then iterate based on measured failure slices.... | 1,238.442822 | 2025-03-11 | 22 | 1 | false | false | 3.2417 | Turn these bullet points into a short, engaging blog introduction about learning machine learning. | You are a writing assistant helping users craft clear, engaging, and well-structured content. Keep the tone natural, readable, and aligned with the user's intent. | true | db47a2ba00ac8f8120dcd2fd47d3648a8f594c66 | 223 | true |
INT008986 | S00362 | U00386 | 2025-02-11T04:01:37Z | train | internal_tool | coding_assistant | IN | APAC | free | individual | internal_policy_qa | meta | llama-3.1-70b | 0.148 | 0.877 | 768 | 363 | 411 | 774 | 956 | 0.1548 | 0.98 | false | none | false | false | false | false | false | false | 2 | email_send|knowledge_lookup | null | no_feedback | false | 0 | none | escalated_to_human | high | Can you help me debug this? I need help understanding why this asynchronous code is not awaiting correctly. Explain with a small code snippet. I'd like a practical, engineering-focused answer. | Below is a practical plan you can execute. Goal: handle unit test mocking reliably, with guardrails for formatting and failure handling. Plan: - Start by writing a small function boundary for unit test mocking and add... | 809.623431 | 2025-02-11 | 4 | 1 | false | false | 0.8832 | I need help understanding why this asynchronous code is not awaiting correctly. Explain with a small code snippet. | You are a senior software engineer helping users with code, debugging, and best practices. Provide clear explanations, structured steps, and high-quality code examples when relevant. | false | f84eff1764fee544ced395082209fcd5e43e6a0c | 220 | true |
INT008987 | S00755 | U00052 | 2025-03-24T10:49:50Z | train | api | customer_support | IN | APAC | free | individual | general_assistant | meta | llama-3.1-8b | 0.75 | 0.815 | 512 | 175 | 70 | 245 | 1,156 | 0.01468 | 0.839 | false | none | false | false | false | false | false | false | 2 | code_run|workflow_orchestrator | null | no_feedback | false | 1 | manual_post_edit | abandoned | low | Can you help me debug this? Follow-up: the previous reply did not fully solve the issue. Hi, I'm having an issue with my billing. The invoice total doesn't match what I expected. Can you check it? A short, clear answer would be ideal. | We can make this robust with a few changes. Goal: handle slow responses reliably, with guardrails for formatting and failure handling. Plan: - Prefer simple baselines first; then iterate based on measured failure slices. - Start by... | 211.937716 | 2025-03-24 | 10 | 0 | false | true | 2.5 | Follow-up: the previous reply did not fully solve the issue. Hi, I'm having an issue with my billing. The invoice total doesn't match what I expected. Can you check it? | You are a helpful customer support assistant for a SaaS product. Answer clearly, empathetically, and step-by-step while keeping the response concise and practical. | false | a52fb80193c7c0769c0836852624f4b025a04d2a | 234 | true |
INT008988 | S00811 | U00201 | 2025-03-13T02:06:21Z | train | internal_tool | customer_support | US | AMER | pro | individual | code_assistant_secure | openai | gpt-4o-mini | 0.48 | 0.873 | 512 | 617 | 249 | 866 | 1,448 | 0.01732 | 0.688 | false | none | false | false | false | false | false | false | 2 | sql_query|workflow_orchestrator | null | no_feedback | false | 0 | none | auto_resolved | medium | Context for you: Our customer is getting an error when trying to log in to their account. Can you help me debug this? I'd like a practical, engineering-focused answer. | I'll keep this concrete and measurable. Goal: handle missing feature reliably, with guardrails for formatting and failure handling. Plan: - Start by writing a small function boundary for missing feature and add tests before... | 598.066298 | 2025-03-13 | 2 | 3 | false | false | 2.4779 | Our customer is getting an error when trying to log in to their account. Can you help me debug this? | You are a helpful customer support assistant for a SaaS product. Answer clearly, empathetically, and step-by-step while keeping the response concise and practical. | false | 1a8e13c1d6c8047debb9a230bf3ae08524ccb884 | 226 | true |
INT008989 | S01427 | U00123 | 2025-02-06T19:59:38Z | train | slack | customer_support | GB | EMEA | pro | individual | code_assistant_secure | meta | llama-3.1-70b | 0.442 | 0.978 | 768 | 268 | 121 | 389 | 1,326 | 0.0778 | 0.785 | false | none | false | false | false | false | false | false | 0 | none | 2 | positive | false | 0 | none | auto_resolved | medium | Our customer is getting an error when trying to log in to their account. Can you help me debug this? I'd like a practical, engineering-focused answer. | Let's turn this into a reliable workflow. Goal: handle billing dispute reliably, with guardrails for formatting and failure handling. Plan: - Prefer simple baselines first; then iterate based on measured failure slices. - Use schema validation... | 293.363499 | 2025-02-06 | 19 | 3 | false | false | 2.2149 | Our customer is getting an error when trying to log in to their account. Can you help me debug this? | You are a helpful customer support assistant for a SaaS product. Answer clearly, empathetically, and step-by-step while keeping the response concise and practical. | true | 1a8e13c1d6c8047debb9a230bf3ae08524ccb884 | 246 | true |
INT008990 | S00131 | U00383 | 2025-04-09T16:07:35Z | train | api | data_analysis | AE | EMEA | pro | individual | support_strict | openai | gpt-4.1 | 0.117 | 0.974 | 1,536 | 1,341 | 124 | 1,465 | 1,719 | 0.586 | 1 | false | none | false | false | false | false | false | false | 0 | none | 1 | positive | false | 0 | none | auto_resolved | high | Quick question: I have a CSV with user sessions. Show me a quick breakdown of sessions per country and device type. A short, clear answer would be ideal. | Let's make the behavior deterministic and observable. Goal: handle token usage reliably, with guardrails for formatting and failure handling. Plan: - Use schema validation (e.g., Pydantic) to prevent bad inputs from propagating. - Add telemetry fields for... | 852.239674 | 2025-04-09 | 16 | 2 | false | true | 10.8145 | I have a CSV with user sessions. Show me a quick breakdown of sessions per country and device type. | You are a data analysis assistant helping users reason about data, metrics, and models. Explain trade-offs, outline steps, and keep the language accessible but precise. | true | a15ac130f4f428f0efac738d5c68655674fccc6e | 258 | true |
INT008991 | S01562 | U00186 | 2025-02-21T04:05:28Z | train | mobile_app | brainstorming | IN | APAC | free | enterprise_team | internal_policy_qa | local | custom-local-8b | 0.586 | 0.907 | 1,536 | 964 | 187 | 1,151 | 1,630 | 0.0046 | 0.694 | false | none | false | false | false | false | false | false | 0 | none | 2 | positive | false | 0 | none | auto_resolved | medium | I'm working on something and need help: Give me ten creative ideas for a YouTube series about learning data science from scratch. A short, clear answer would be ideal. | Here are the guardrails I'd put in place. Goal: handle knowledge base search reliably, with guardrails for formatting and failure handling. Plan: - Prefer simple baselines first; then iterate based on measured failure... | 706.134969 | 2025-02-21 | 4 | 4 | false | false | 5.1551 | Give me ten creative ideas for a YouTube series about learning data science from scratch. | You are a creative assistant helping users explore ideas and options. Suggest multiple alternatives, structure them clearly, and stay practical. | true | 64f5ffde54eb84c78cab2d2147174c299cd15237 | 220 | true |
INT008992 | S01315 | U00224 | 2025-02-19T08:49:28Z | train | mobile_app | customer_support | FR | EMEA | free | enterprise_team | code_assistant_secure | google | gemini-1.5-pro | 0.712 | 0.959 | 2,048 | 279 | 33 | 312 | 592 | 0.09984 | 0.591 | true | hallucination | true | false | false | false | false | false | 2 | email_send|sql_query | -1 | negative | true | 2 | regenerate_with_lower_temp | auto_resolved | medium | Quick question: Follow-up: the previous reply did not fully solve the issue. Our customer is getting an error when trying to log in to their account. Can you help me debug this? Please explain step by step. | Here's a clear, step-by-step answer. Signal: hallucination while working on login issues. Quick diagnosis: Add grounding: retrieve evidence, require citations, and verify key facts. Recommended actions:... | 527.027027 | 2025-02-19 | 8 | 2 | false | false | 8.4545 | Follow-up: the previous reply did not fully solve the issue. Our customer is getting an error when trying to log in to their account. Can you help me debug this? | You are a helpful customer support assistant for a SaaS product. Answer clearly, empathetically, and step-by-step while keeping the response concise and practical. | true | 1a8e13c1d6c8047debb9a230bf3ae08524ccb884 | 205 | true |
INT008993 | S01217 | U00379 | 2025-02-19T08:05:47Z | val | web_app | content_writing | BR | AMER | pro | individual | support_strict | meta | llama-3.1-70b | 0.867 | 0.871 | 768 | 37 | 259 | 296 | 1,129 | 0.0592 | 0.747 | false | none | false | false | false | false | false | false | 0 | none | 1 | positive | false | 0 | none | auto_resolved | low | Quick question: Rewrite this paragraph in a clearer and more professional tone. Can you walk me through a good solution? | Here are the guardrails I'd put in place. Goal: handle tool calling reliably, with guardrails for formatting and failure handling. Plan: - Add telemetry fields for latency/tokens/cost so you can debug regressions quickly. - Start by... | 262.178919 | 2025-02-19 | 8 | 2 | false | false | 0.1429 | Rewrite this paragraph in a clearer and more professional tone. | You are a writing assistant helping users craft clear, engaging, and well-structured content. Keep the tone natural, readable, and aligned with the user's intent. | true | 75b7366387b6cf4f5631ec9dd298a359e5bb9c1d | 235 | true |
INT008994 | S01335 | U00083 | 2025-02-06T08:29:29Z | train | mobile_app | content_writing | GB | EMEA | free | team | general_assistant | openai | gpt-4o-mini | 0.773 | 0.916 | 512 | 119 | 310 | 429 | 1,130 | 0.0086 | 0.406 | true | formatting_error | false | false | false | true | false | false | 0 | none | null | no_feedback | false | 0 | manual_post_edit | auto_resolved | medium | Quick question: Write a concise product description for a new wireless mouse aimed at software developers. | We can make this robust with a few changes. Signal: formatting_error while working on prompt injection. Quick diagnosis: Fail closed: if invalid, don't pass downstream; retry with the validator... | 379.646018 | 2025-02-06 | 8 | 3 | false | false | 0.3839 | Write a concise product description for a new wireless mouse aimed at software developers. | You are a writing assistant helping users craft clear, engaging, and well-structured content. Keep the tone natural, readable, and aligned with the user's intent. | false | a1c74d04f735d164fdc621e3ce3d5bfea1026243 | 196 | true |
INT008995 | S01056 | U00105 | 2025-04-25T15:14:33Z | train | web_app | customer_support | GB | EMEA | free | team | internal_policy_qa | anthropic | claude-3.5-sonnet | 0.563 | 0.906 | 1,024 | 937 | 511 | 1,448 | 859 | 0.46336 | 0.538 | true | tool_error | false | false | false | false | true | false | 3 | code_run|sql_query|workflow_orchestrator | -1 | negative | false | 0 | add_constraints_to_prompt | auto_resolved | low | Can you help me debug this? Hi, I'm having an issue with my billing. The invoice total doesn't match what I expected. Can you check it? | Below is a decision-focused breakdown. Signal: tool_error while working on unexpected charge. Quick diagnosis: Separate tool telemetry from model telemetry so you can see which component... | 1,685.681024 | 2025-04-25 | 15 | 4 | false | true | 1.8337 | Hi, I'm having an issue with my billing. The invoice total doesn't match what I expected. Can you check it? | You are a helpful customer support assistant for a SaaS product. Answer clearly, empathetically, and step-by-step while keeping the response concise and practical. | true | 03bf57d7adc83026d525c8192379aa203b71e1eb | 189 | true |
INT008996 | S00754 | U00042 | 2025-04-12T04:32:17Z | train | mobile_app | customer_support | IN | APAC | free | individual | creative_writer | anthropic | claude-3.5-sonnet | 0.29 | 0.866 | 1,024 | 1,033 | 340 | 1,373 | 1,086 | 0.43936 | 0.666 | false | none | false | false | false | false | false | false | 0 | none | 0 | neutral | false | 0 | none | auto_resolved | medium | Quick question: Our customer is getting an error when trying to log in to their account. Can you help me debug this? Can you walk me through a good solution? | Here's a clear, step-by-step answer. Goal: handle billing dispute reliably, with guardrails for formatting and failure handling. Plan: - Prefer simple baselines first; then iterate based on measured failure slices. - Use schema validation... | 1,264.27256 | 2025-04-12 | 4 | 5 | true | false | 3.0382 | Our customer is getting an error when trying to log in to their account. Can you help me debug this? | You are a helpful customer support assistant for a SaaS product. Answer clearly, empathetically, and step-by-step while keeping the response concise and practical. | true | 7a490bfafd7436aea43a528e9fe4cb6db10b9a6b | 241 | true |
INT008997 | S00166 | U00267 | 2025-04-14T00:33:49Z | test | api | content_writing | IN | APAC | pro | individual | creative_writer | meta | llama-3.1-70b | 0.847 | 0.946 | 1,024 | 731 | 523 | 1,254 | 1,248 | 0.2508 | 0.911 | false | none | false | false | false | false | false | false | 0 | none | null | no_feedback | false | 0 | none | auto_resolved | low | I'm working on something and need help: Write a concise product description for a new wireless mouse aimed at software developers. Can you walk me through a good solution? | Here's a clear, step-by-step answer. Goal: handle evaluation for LLM systems reliably, with guardrails for formatting and failure handling. Plan: - Use schema validation (e.g., Pydantic) to prevent bad inputs from... | 1,004.807692 | 2025-04-14 | 0 | 0 | false | false | 1.3977 | Write a concise product description for a new wireless mouse aimed at software developers. | You are a writing assistant helping users craft clear, engaging, and well-structured content. Keep the tone natural, readable, and aligned with the user's intent. | false | 469eb15f8b08d9b4130e14a6c3888f14e335a854 | 216 | true |
INT008998 | S01131 | U00289 | 2025-02-14T19:42:10Z | train | slack | coding_assistant | US | AMER | pro | individual | creative_writer | openai | gpt-4o-mini | 0.218 | 0.879 | 768 | 1,143 | 202 | 1,345 | 484 | 0.02692 | 0.687 | false | none | false | false | false | false | false | false | 3 | email_send|knowledge_lookup|workflow_orchestrator | null | no_feedback | false | 0 | none | auto_resolved | low | I'm stuck on this and need some guidance: I'm getting a Python error: `ValueError`. Can you explain what it means and how to fix it? Can you walk me through a good solution? | Below is a decision-focused breakdown. Goal: handle FastAPI endpoint design reliably, with guardrails for formatting and failure handling. Plan: - Use schema validation (e.g., Pydantic) to prevent bad inputs from propagating. -... | 2,778.92562 | 2025-02-14 | 19 | 4 | false | false | 5.6584 | I'm getting a Python error: `ValueError`. Can you explain what it means and how to fix it? | You are a senior software engineer helping users with code, debugging, and best practices. Provide clear explanations, structured steps, and high-quality code examples when relevant. | false | 83c939e9b891e505ac06548e158556e919317a64 | 230 | true |
INT008999 | S00866 | U00241 | 2025-03-25T11:14:39Z | train | internal_tool | content_writing | US | AMER | enterprise | enterprise_team | analytics_helper | anthropic | claude-3.5-sonnet | 0.984 | 0.876 | 1,536 | 1,426 | 980 | 2,406 | 1,536 | 0.76992 | 0.963 | false | none | false | false | false | false | false | false | 0 | none | 1 | positive | false | 0 | none | abandoned | low | Context for you: This is coming from an internal team in our company. Rewrite this paragraph in a clearer and more professional tone. I'd like a practical, engineering-focused answer. | Here's a clear, step-by-step answer. Goal: handle observability metrics reliably, with guardrails for formatting and failure handling. Plan: - Start by writing a small function boundary for observability metrics and add tests before... | 1,566.40625 | 2025-03-25 | 11 | 1 | false | true | 1.4551 | This is coming from an internal team in our company. Rewrite this paragraph in a clearer and more professional tone. | You are a writing assistant helping users craft clear, engaging, and well-structured content. Keep the tone natural, readable, and aligned with the user's intent. | true | 9716fa3b2c6fe39ac0f75ddaad781dfa757a0de9 | 235 | true |
INT009000 | S00769 | U00217 | 2025-02-05T00:31:07Z | train | internal_tool | data_analysis | IN | APAC | free | individual | analytics_helper | meta | llama-3.1-70b | 0.272 | 0.874 | 256 | 1,185 | 177 | 1,362 | 1,134 | 0.2724 | 0.885 | false | none | false | false | false | false | false | false | 3 | knowledge_lookup|sql_query|vector_search | null | no_feedback | false | 0 | none | auto_resolved | low | I'm stuck on this and need some guidance: Help me compute the conversion rate per marketing channel and highlight the top 3 performers. Can you walk me through a good solution? | We can make this robust with a few changes. Goal: handle token usage reliably, with guardrails for formatting and failure handling. Plan: - Add telemetry fields for latency/tokens/cost so you can debug regressions... | 1,201.058201 | 2025-02-05 | 0 | 2 | false | false | 6.6949 | Help me compute the conversion rate per marketing channel and highlight the top 3 performers. | You are a data analysis assistant helping users reason about data, metrics, and models. Explain trade-offs, outline steps, and keep the language accessible but precise. | false | fbaac57cdb64395ff60fbf79b148e22caaff1431 | 216 | true |
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