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https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-b2b2c.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-b2b2c.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/csm/store-rn-csm-b2b2c.html | Customer Data Models for B2B2C release notes | Version history for the Customer Service Management Customer Data Models for B2B2C on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Customer Service Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-b2b2c.html" id="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-b2b2c.html"><body id="store-rn-csm-b2b2c"><main role="main"><article role="article" class="dita" id="store-rn-csm-b2b2c" aria-... | {
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{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-note... | # Customer Data Models for B2B2C release notes
Version history for the Customer Service Management Customer Data Models for B2B2C on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Ver... | ---
title: Customer Data Models for B2B2C release notes
description: Version history for the Customer Service Management Customer Data Models
for B2B2C on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Customer Service Management release notes
---
# Customer Dat... | |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-business-location.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-business-location.html | 2025-08-21 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/csm/store-rn-csm-business-location.html | Business Location release notes | Version history for the Business Location application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Customer Service Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-business-location.html" id="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-business-location.html"><body id="store-rn-csm-business-location"><main role="main"><article role="article" class=... | {
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{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-notes.html"
},
{
"title": "ServiceNow Store - Cust... | # Business Location release notes
Version history for the Business Location application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 4.1.0 - August 2025
New: Introduced ... | ---
title: Business Location release notes
description: Version history for the Business Location application on the ServiceNow
Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Customer Service Management release notes
---
# Business Location release notes
Version history for t... | |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-case-lines-workflows.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-case-lines-workflows.html | 2025-08-21 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/csm/store-rn-csm-case-lines-workflows.html | Case lines and workflows release notes | Version history for the Case lines and workflows application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Customer Service Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-case-lines-workflows.html" id="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-case-lines-workflows.html"><body id="store-rn-csm-case-lines-workflows"><main role="main"><article role="articl... | {
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{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-notes.html"
},
{
"title": "ServiceNow Store - Cust... | # Case lines and workflows release notes
Version history for the Case lines and workflows application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 4.0.0 - August 2025
* ... | ---
title: Case lines and workflows release notes
description: Version history for the Case lines and workflows application on the ServiceNow
Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Customer Service Management release notes
---
# Case lines and workflows release notes
... | |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-case-mgmt-invoice-ops.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-case-mgmt-invoice-ops.html | 2025-08-21 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/csm/store-rn-csm-case-mgmt-invoice-ops.html | Case Management for Invoice Operations release notes | Version history for the Case Management for Invoice Operations application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Customer Service Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-case-mgmt-invoice-ops.html" id="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-case-mgmt-invoice-ops.html"><body id="store-rn-csm-case-mgmt-invoice-ops"><main role="main"><article role="art... | {
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"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-notes.html"
},
{
"title": "ServiceNow Store - Cust... | # Case Management for Invoice Operations release notes
Version history for the Case Management for Invoice Operations application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Ver... | ---
title: Case Management for Invoice Operations release notes
description: Version history for the Case Management for Invoice Operations application
on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Customer Service Management release notes
---
# Case Managem... | |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-case-playbook-complaints.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-case-playbook-complaints.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/csm/store-rn-csm-case-playbook-complaints.html | Case Playbook for Complaints release notes | Version history for the Customer Service Management Case Playbook for Complaints on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Customer Service Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-case-playbook-complaints.html" id="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-case-playbook-complaints.html"><body id="store-rn-csm-case-playbook-complaints"><main role="main"><article ... | {
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"enus",
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"kokr",
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],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-note... | # Case Playbook for Complaints release notes
Version history for the Customer Service Management Case Playbook for Complaints on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version... | ---
title: Case Playbook for Complaints release notes
description: Version history for the Customer Service Management Case Playbook for
Complaints on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Customer Service Management release notes
---
# Case Playbook fo... | |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-case-playbook-csm.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-case-playbook-csm.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/csm/store-rn-csm-case-playbook-csm.html | Playbooks for Customer Service Management release notes | Version history for the Playbooks for Customer Service Management on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Customer Service Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-case-playbook-csm.html" id="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-case-playbook-csm.html"><body id="store-rn-csm-case-playbook-csm"><main role="main"><article role="article" class=... | {
"attachments": {
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"dede",
"enus",
"frfr",
"jajp",
"kokr",
"ptbr"
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"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-note... | # Playbooks for Customer Service Management release notes
Version history for the Playbooks for Customer Service Management on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 6... | ---
title: Playbooks for Customer Service Management release notes
description: Version history for the Playbooks for Customer Service Management on
the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Customer Service Management release notes
---
# Playbooks for Cust... | |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-case-playbook-product-support.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-case-playbook-product-support.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/csm/store-rn-csm-case-playbook-product-support.html | Case Playbook for Product Support release notes | Version history for the Customer Service Management Case Playbook for Product Support on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Customer Service Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-case-playbook-product-support.html" id="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-case-playbook-product-support.html"><body id="store-rn-csm-case-playbook-product-support"><main role="... | {
"attachments": {
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"dede",
"enus",
"frfr",
"jajp",
"kokr",
"ptbr"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-note... | # Case Playbook for Product Support release notes
Version history for the Customer Service Management Case Playbook for Product Support on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
##... | ---
title: Case Playbook for Product Support release notes
description: Version history for the Customer Service Management Case Playbook for
Product Support on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Customer Service Management release notes
---
# Case P... | |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-change-mgmt-field-service.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-change-mgmt-field-service.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/csm/store-rn-csm-change-mgmt-field-service.html | Change Management for Field Service release notes | Version history for the Change Management for Field Service application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Customer Service Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-change-mgmt-field-service.html" id="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-change-mgmt-field-service.html"><body id="store-rn-csm-change-mgmt-field-service"><main role="main"><artic... | {
"attachments": {
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"available_languages": [
"dede",
"enus",
"frfr",
"jajp",
"kokr",
"ptbr"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-note... | # Change Management for Field Service release notes
Version history for the Change Management for Field Service application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1... | ---
title: Change Management for Field Service release notes
description: Version history for the Change Management for Field Service application
on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Customer Service Management release notes
---
# Change Management ... | |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-chat-zoom-connector.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-chat-zoom-connector.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/csm/store-rn-csm-chat-zoom-connector.html | Chat Zoom Connector release notes | Version history for the Customer Service Management Chat Zoom Connector on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Customer Service Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-chat-zoom-connector.html" id="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-chat-zoom-connector.html"><body id="store-rn-csm-chat-zoom-connector"><main role="main"><article role="article" ... | {
"attachments": {
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},
"available_languages": [
"dede",
"enus",
"frfr",
"jajp",
"kokr",
"ptbr"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-note... | # Chat Zoom Connector release notes
Version history for the Customer Service Management
Chat Zoom Connector on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.0.6 - January 2... | ---
title: Chat Zoom Connector release notes
description: Version history for the Customer Service Management Chat Zoom Connector
on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Customer Service Management release notes
---
# Chat Zoom Connector release notes
... | |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-config-workspace.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-config-workspace.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/csm/store-rn-csm-config-workspace.html | CSM Configurable Workspace release notes | Version history for the CSM Configurable Workspace application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Customer Service Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-config-workspace.html" id="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-config-workspace.html"><body id="store-rn-csm-config-workspace"><main role="main"><article role="article" class="di... | {
"attachments": {
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},
"available_languages": [
"dede",
"enus",
"frfr",
"jajp",
"kokr",
"ptbr"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-note... | # CSM Configurable Workspace release notes
Version history for the CSM Configurable Workspace application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 25.3.2 - August 202... | ---
title: CSM Configurable Workspace release notes
description: Version history for the CSM Configurable Workspace application on the
ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Customer Service Management release notes
---
# CSM Configurable Workspace release n... | |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-consumer-service-portal.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-consumer-service-portal.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/csm/store-rn-csm-consumer-service-portal.html | Consumer Service Portal release notes | Version history for the Consumer Service Portal application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Customer Service Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-consumer-service-portal.html" id="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-consumer-service-portal.html"><body id="store-rn-csm-consumer-service-portal"><main role="main"><article rol... | {
"attachments": {
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},
"available_languages": [
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"enus",
"frfr",
"jajp",
"kokr",
"ptbr"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-note... | # Consumer Service Portal release notes
Version history for the Consumer Service Portal application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 23.11.0 - August 2025
Bu... | ---
title: Consumer Service Portal release notes
description: Version history for the Consumer Service Portal application on the ServiceNow
Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Customer Service Management release notes
---
# Consumer Service Portal release notes
Ver... | |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-contact-center-int-core.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-contact-center-int-core.html | 2025-08-21 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/csm/store-rn-csm-contact-center-int-core.html | Contact Center Integration Core release notes | Version history for the Contact Center Integration Core application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Customer Service Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-contact-center-int-core.html" id="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-contact-center-int-core.html"><body id="store-rn-csm-contact-center-int-core"><main role="main"><article rol... | {
"attachments": {
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"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-notes.html"
},
{
"title": "ServiceNow Store - Cust... | # Contact Center Integration Core release notes
Version history for the Contact Center Integration Core application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.3.0 - A... | ---
title: Contact Center Integration Core release notes
description: Version history for the Contact Center Integration Core application on
the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Customer Service Management release notes
---
# Contact Center Integration... | |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-contracts-entitlement-workflows.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-contracts-entitlement-workflows.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/csm/store-rn-csm-contracts-entitlement-workflows.html | Contracts and Entitlement Workflows release notes | Version history for the Contracts and Entitlement Workflows application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Customer Service Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-contracts-entitlement-workflows.html" id="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-contracts-entitlement-workflows.html"><body id="store-rn-csm-contracts-entitlement-workflows"><main ... | {
"attachments": {
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"enus",
"frfr",
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"kokr",
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"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-note... | # Contracts and Entitlement Workflows release notes
Version history for the Contracts and Entitlement Workflows application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1... | ---
title: Contracts and Entitlement Workflows release notes
description: Version history for the Contracts and Entitlement Workflows application
on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Customer Service Management release notes
---
# Contracts and Enti... | |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-conversational-apple-biz.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-conversational-apple-biz.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/csm/store-rn-csm-conversational-apple-biz.html | Conversational Integration with Apple Messages for Business release notes | Version history for the Conversational Integration with Apple Messages for Business application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Customer Service Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-conversational-apple-biz.html" id="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-conversational-apple-biz.html"><body id="store-rn-csm-conversational-apple-biz"><main role="main"><article ... | {
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"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-note... | # Conversational Integration with Apple Messages for Business release notes
Version history for the Conversational Integration with Apple Messages for Business application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow St... | ---
title: Conversational Integration with Apple Messages for Business release notes
description: Version history for the Conversational Integration with Apple Messages
for Business application on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Customer Service Ma... | |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-conversational-appt-booking.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-conversational-appt-booking.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/csm/store-rn-csm-conversational-appt-booking.html | Conversational Appointment Booking release notes | Version history for the Conversational Appointment Booking application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Customer Service Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-conversational-appt-booking.html" id="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-conversational-appt-booking.html"><body id="store-rn-csm-conversational-appt-booking"><main role="main">... | {
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"enus",
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"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-note... | # Conversational Appointment Booking release notes
Version history for the Conversational Appointment Booking application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.2... | ---
title: Conversational Appointment Booking release notes
description: Version history for the Conversational Appointment Booking application
on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Customer Service Management release notes
---
# Conversational Appoi... | |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-conversational-integration-line.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-conversational-integration-line.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/csm/store-rn-csm-conversational-integration-line.html | Conversational Integration with Line release notes | Version history for the Conversational Integration with Line on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Customer Service Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-conversational-integration-line.html" id="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-conversational-integration-line.html"><body id="store-rn-csm-conversational-integration-line"><main ... | {
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"enus",
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"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-note... | # Conversational Integration with Line release notes
Version history for the Conversational Integration with Line on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 2.0.0 - Aug... | ---
title: Conversational Integration with Line release notes
description: Version history for the Conversational Integration with Line on the ServiceNow
Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Customer Service Management release notes
---
# Conversational Integration w... | |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-conversational-integration-whatsapp.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-conversational-integration-whatsapp.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/csm/store-rn-csm-conversational-integration-whatsapp.html | Conversational Integration with WhatsApp (powered by Twilio) release notes | Version history for the Conversational Integration with WhatsApp (powered by Twilio) on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Customer Service Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-conversational-integration-whatsapp.html" id="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-conversational-integration-whatsapp.html"><body id="store-rn-csm-conversational-integration-what... | {
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"enus",
"frfr",
"jajp",
"kokr",
"ptbr"
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"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-note... | # Conversational Integration with WhatsApp (powered by Twilio) release notes
Version history for the Conversational Integration with WhatsApp (powered by Twilio) on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
websit... | ---
title: Conversational Integration with WhatsApp (powered by Twilio) release notes
description: Version history for the Conversational Integration with WhatsApp (powered
by Twilio) on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Customer Service Management r... | |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-conversational-sms-int-aws-end-user-msg.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-conversational-sms-int-aws-end-user-msg.html | 2025-08-21 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/csm/store-rn-csm-conversational-sms-int-aws-end-user-msg.html | Conversational SMS Integration with AWS End User Messaging release notes | Version history for the Conversational SMS Integration with AWS End User Messaging application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Customer Service Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-conversational-sms-int-aws-end-user-msg.html" id="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-conversational-sms-int-aws-end-user-msg.html"><body id="store-rn-csm-conversational-sms-int-... | {
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{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-notes.html"
},
{
"title": "ServiceNow Store - Cust... | # Conversational SMS Integration with AWS End User Messaging release notes
Version history for the Conversational SMS Integration with AWS End User Messaging application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Stor... | ---
title: Conversational SMS Integration with AWS End User Messaging release notes
description: Version history for the Conversational SMS Integration with AWS End User
Messaging application on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Customer Service Mana... | |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-convo-int-google-chat.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-convo-int-google-chat.html | 2025-08-21 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/csm/store-rn-csm-convo-int-google-chat.html | Conversational Integration with Google chat release notes | Version history for the Conversational Integration with Google chat application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Customer Service Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-convo-int-google-chat.html" id="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-convo-int-google-chat.html"><body id="store-rn-csm-convo-int-google-chat"><main role="main"><article role="art... | {
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{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-notes.html"
},
{
"title": "ServiceNow Store - Cust... | # Conversational Integration with Google chat release notes
Version history for the Conversational Integration with Google chat application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history... | ---
title: Conversational Integration with Google chat release notes
description: Version history for the Conversational Integration with Google chat application
on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Customer Service Management release notes
---
# Co... | |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-convo-int-google-msg.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-convo-int-google-msg.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/csm/store-rn-csm-convo-int-google-msg.html | Conversational Integration with Google Business Messages release notes | Version history for the Conversational Integration with Google Business Messages application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Customer Service Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-convo-int-google-msg.html" id="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-convo-int-google-msg.html"><body id="store-rn-csm-convo-int-google-msg"><main role="main"><article role="articl... | {
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"available_languages": [
"dede",
"enus",
"frfr",
"jajp",
"kokr",
"ptbr"
],
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{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-note... | # Conversational Integration with Google Business Messages release notes
Version history for the Conversational Integration with Google Business Messages application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
we... | ---
title: Conversational Integration with Google Business Messages release notes
description: Version history for the Conversational Integration with Google Business
Messages application on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Customer Service Manageme... | |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-cust-service-install-base-characteristics.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-cust-service-install-base-characteristics.html | 2025-08-21 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/csm/store-rn-csm-cust-service-install-base-characteristics.html | Customer Service Install Base Characteristics release notes | Version history for the Customer Service Install Base Characteristics application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Customer Service Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-cust-service-install-base-characteristics.html" id="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-cust-service-install-base-characteristics.html"><body id="store-rn-csm-cust-service-instal... | {
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{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-notes.html"
},
{
"title": "ServiceNow Store - Cust... | # Customer Service Install Base Characteristics release notes
Version history for the Customer Service Install Base Characteristics application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version his... | ---
title: Customer Service Install Base Characteristics release notes
description: Version history for the Customer Service Install Base Characteristics
application on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Customer Service Management release notes
---
... | |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-customer-central.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-customer-central.html | 2025-08-21 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/csm/store-rn-csm-customer-central.html | Customer Central release notes | Version history for the Customer Central application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Customer Service Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-customer-central.html" id="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-customer-central.html"><body id="store-rn-csm-customer-central"><main role="main"><article role="article" class="di... | {
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{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-notes.html"
},
{
"title": "ServiceNow Store - Cust... | # Customer Central release notes
Version history for the Customer Central application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 29.0.1 - August 2025
* Real-Time updat... | ---
title: Customer Central release notes
description: Version history for the Customer Central application on the ServiceNow
Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Customer Service Management release notes
---
# Customer Central release notes
Version history for the ... | |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-customer-contracts-entitlements.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-customer-contracts-entitlements.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/csm/store-rn-csm-customer-contracts-entitlements.html | Customer Contracts and Entitlements release notes | Version history for the Customer Contracts and Entitlements application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Customer Service Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-customer-contracts-entitlements.html" id="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-customer-contracts-entitlements.html"><body id="store-rn-csm-customer-contracts-entitlements"><main ... | {
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"topic_id": "release-notes/store/sn-store-release-note... | # Customer Contracts and Entitlements release notes
Version history for the Customer Contracts and Entitlements application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1... | ---
title: Customer Contracts and Entitlements release notes
description: Version history for the Customer Contracts and Entitlements application
on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Customer Service Management release notes
---
# Customer Contracts... | |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-customer-lifecycle-mgmt-self-service.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-customer-lifecycle-mgmt-self-service.html | 2025-08-21 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/csm/store-rn-csm-customer-lifecycle-mgmt-self-service.html | Customer Life Cycle Management Self Service release notes | Version history for the Customer Life Cycle Management Self Service application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Customer Service Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-customer-lifecycle-mgmt-self-service.html" id="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-customer-lifecycle-mgmt-self-service.html"><body id="store-rn-csm-customer-lifecycle-mgmt-self-... | {
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{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-notes.html"
},
{
"title": "ServiceNow Store - Cust... | # Customer Life Cycle Management Self Service release notes
Version history for the Customer Life Cycle Management Self Service application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history... | ---
title: Customer Life Cycle Management Self Service release notes
description: Version history for the Customer Life Cycle Management Self Service application
on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Customer Service Management release notes
---
# Cu... | |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-customer-lifecycle-mgmt-workflows.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-customer-lifecycle-mgmt-workflows.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/csm/store-rn-csm-customer-lifecycle-mgmt-workflows.html | Customer Life Cycle Management Workflows release notes | Version history for the Customer Life Cycle Management Workflows application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Customer Service Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-customer-lifecycle-mgmt-workflows.html" id="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-customer-lifecycle-mgmt-workflows.html"><body id="store-rn-csm-customer-lifecycle-mgmt-workflows">... | {
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"enus",
"frfr",
"jajp",
"kokr",
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"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-note... | # Customer Life Cycle Management Workflows release notes
Version history for the Customer Life Cycle Management Workflows application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
####... | ---
title: Customer Life Cycle Management Workflows release notes
description: Version history for the Customer Life Cycle Management Workflows application
on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Customer Service Management release notes
---
# Customer... | |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-customer-service-case-types.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-customer-service-case-types.html | 2025-08-21 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/csm/store-rn-csm-customer-service-case-types.html | Customer Service Case Types release notes | Version history for the Customer Service Case Types application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Customer Service Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-customer-service-case-types.html" id="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-customer-service-case-types.html"><body id="store-rn-csm-customer-service-case-types"><main role="main">... | {
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"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
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},
{
"title": "ServiceNow Store - Cust... | # Customer Service Case Types release notes
Version history for the Customer Service Case Types application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 3.0.1 - August 20... | ---
title: Customer Service Case Types release notes
description: Version history for the Customer Service Case Types application on the
ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Customer Service Management release notes
---
# Customer Service Case Types releas... | |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-customer-service-install-base-mgmt.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-customer-service-install-base-mgmt.html | 2025-08-21 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/csm/store-rn-csm-customer-service-install-base-mgmt.html | Customer Service Install Base Management release notes | Version history for the Customer Service Install Base Management application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Customer Service Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-customer-service-install-base-mgmt.html" id="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-customer-service-install-base-mgmt.html"><body id="store-rn-csm-customer-service-install-base-mgm... | {
"attachments": {
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"enus"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-notes.html"
},
{
"title": "ServiceNow Store - Cust... | # Customer Service Install Base Management release notes
Version history for the Customer Service Install Base Management application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
####... | ---
title: Customer Service Install Base Management release notes
description: Version history for the Customer Service Install Base Management application
on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Customer Service Management release notes
---
# Customer... | |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-customer-service-portal.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-customer-service-portal.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/csm/store-rn-csm-customer-service-portal.html | Customer Service Portal release notes | Version history for the Customer Service Portal on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Customer Service Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-customer-service-portal.html" id="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-customer-service-portal.html"><body id="store-rn-csm-customer-service-portal"><main role="main"><article rol... | {
"attachments": {
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"topic_attachments": []
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"available_languages": [
"dede",
"enus",
"frfr",
"jajp",
"kokr",
"ptbr"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-note... | # Customer Service Portal release notes
Version history for the Customer Service Portal on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 25.1.0 - August 2025
Bug fixes.
####... | ---
title: Customer Service Portal release notes
description: Version history for the Customer Service Portal on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Customer Service Management release notes
---
# Customer Service Portal release notes
Version history f... | |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-customer-service-spm.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-customer-service-spm.html | 2025-08-21 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/csm/store-rn-csm-customer-service-spm.html | Customer Service with Service Portfolio Management (SPM) release notes | Version history for the Customer Service with Service Portfolio Management (SPM) on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Customer Service Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-customer-service-spm.html" id="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-customer-service-spm.html"><body id="store-rn-csm-customer-service-spm"><main role="main"><article role="articl... | {
"attachments": {
"all_attachments": null,
"topic_attachments": []
},
"available_languages": [
"enus"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-notes.html"
},
{
"title": "ServiceNow Store - Cust... | # Customer Service with Service Portfolio Management (SPM) release notes
Version history for the Customer Service with Service Portfolio Management (SPM) on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## V... | ---
title: Customer Service with Service Portfolio Management (SPM) release notes
description: Version history for the Customer Service with Service Portfolio Management
(SPM) on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Customer Service Management release n... | |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-data-classification.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-data-classification.html | 2025-08-21 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/csm/store-rn-csm-data-classification.html | CSM Data Classification release notes | Version history for the CSM Data Classification application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Customer Service Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-data-classification.html" id="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-data-classification.html"><body id="store-rn-csm-data-classification"><main role="main"><article role="article" ... | {
"attachments": {
"all_attachments": null,
"topic_attachments": []
},
"available_languages": [
"enus"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-notes.html"
},
{
"title": "ServiceNow Store - Cust... | # CSM Data Classification release notes
Version history for the CSM Data Classification application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.0.0 - August 2025
The ... | ---
title: CSM Data Classification release notes
description: Version history for the CSM Data Classification application on the ServiceNow
Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Customer Service Management release notes
---
# CSM Data Classification release notes
Ver... | |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-dynamic-related-records-config-ws.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-dynamic-related-records-config-ws.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/csm/store-rn-csm-dynamic-related-records-config-ws.html | Dynamic Related Records for Configurable Workspace release notes | Version history for the Dynamic Related Records for Configurable Workspace application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Customer Service Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-dynamic-related-records-config-ws.html" id="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-dynamic-related-records-config-ws.html"><body id="store-rn-csm-dynamic-related-records-config-ws">... | {
"attachments": {
"all_attachments": null,
"topic_attachments": []
},
"available_languages": [
"dede",
"enus",
"frfr",
"jajp",
"kokr",
"ptbr"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-note... | # Dynamic Related Records for Configurable Workspace release notes
Version history for the Dynamic Related Records for Configurable Workspace application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## V... | ---
title: Dynamic Related Records for Configurable Workspace release notes
description: Version history for the Dynamic Related Records for Configurable Workspace
application on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Customer Service Management release n... | |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-email-interaction-core.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-email-interaction-core.html | 2025-08-21 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/csm/store-rn-csm-email-interaction-core.html | Email Interaction Core release notes | Version history for the Email Interaction Core application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Customer Service Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-email-interaction-core.html" id="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-email-interaction-core.html"><body id="store-rn-csm-email-interaction-core"><main role="main"><article role="... | {
"attachments": {
"all_attachments": null,
"topic_attachments": []
},
"available_languages": [
"enus"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-notes.html"
},
{
"title": "ServiceNow Store - Cust... | # Email Interaction Core release notes
Version history for the Email Interaction Core application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.0.1 - May 2025
Fixed: Mi... | ---
title: Email Interaction Core release notes
description: Version history for the Email Interaction Core application on the ServiceNow
Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Customer Service Management release notes
---
# Email Interaction Core release notes
Versio... | |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-email-interaction-csm.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-email-interaction-csm.html | 2025-08-21 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/csm/store-rn-csm-email-interaction-csm.html | Email Interaction for CSM release notes | Version history for the Email Interaction for CSM application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Customer Service Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-email-interaction-csm.html" id="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-email-interaction-csm.html"><body id="store-rn-csm-email-interaction-csm"><main role="main"><article role="art... | {
"attachments": {
"all_attachments": null,
"topic_attachments": []
},
"available_languages": [
"enus"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-notes.html"
},
{
"title": "ServiceNow Store - Cust... | # Email Interaction for CSM release notes
Version history for the Email Interaction for CSM application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.3.0 - August 2025
... | ---
title: Email Interaction for CSM release notes
description: Version history for the Email Interaction for CSM application on the
ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Customer Service Management release notes
---
# Email Interaction for CSM release note... | |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-engagement-messenger.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-engagement-messenger.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/csm/store-rn-csm-engagement-messenger.html | Engagement Messenger release notes | Version history for the Customer Service Management Engagement Messenger on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Customer Service Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-engagement-messenger.html" id="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-engagement-messenger.html"><body id="store-rn-csm-engagement-messenger"><main role="main"><article role="articl... | {
"attachments": {
"all_attachments": null,
"topic_attachments": []
},
"available_languages": [
"dede",
"enus",
"frfr",
"jajp",
"kokr",
"ptbr"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-note... | # Engagement Messenger release notes
Version history for the Customer Service Management
Engagement Messenger on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 5.10.0 - August... | ---
title: Engagement Messenger release notes
description: Version history for the Customer Service Management Engagement Messenger
on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Customer Service Management release notes
---
# Engagement Messenger release not... | |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-entitlements-verification.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-entitlements-verification.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/csm/store-rn-csm-entitlements-verification.html | Entitlements Verification release notes | Version history for the Entitlements Verification appliction on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Customer Service Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-entitlements-verification.html" id="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-entitlements-verification.html"><body id="store-rn-csm-entitlements-verification"><main role="main"><artic... | {
"attachments": {
"all_attachments": null,
"topic_attachments": []
},
"available_languages": [
"dede",
"enus",
"frfr",
"jajp",
"kokr",
"ptbr"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-note... | # Entitlements Verification release notes
Version history for the Entitlements Verification appliction on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 5.0.0 - February 2025
... | ---
title: Entitlements Verification release notes
description: Version history for the Entitlements Verification appliction on the ServiceNow
Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Customer Service Management release notes
---
# Entitlements Verification release notes... | |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-external-agent-mgmt-util-pack.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-external-agent-mgmt-util-pack.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/csm/store-rn-csm-external-agent-mgmt-util-pack.html | External Agent Management Util Pack release notes | Version history for the External Agent Management Util Pack application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Customer Service Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-external-agent-mgmt-util-pack.html" id="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-external-agent-mgmt-util-pack.html"><body id="store-rn-csm-external-agent-mgmt-util-pack"><main role="... | {
"attachments": {
"all_attachments": null,
"topic_attachments": []
},
"available_languages": [
"dede",
"enus",
"frfr",
"jajp",
"kokr",
"ptbr"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-note... | # External Agent Management Util Pack release notes
Version history for the External Agent Management Util Pack application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1... | ---
title: External Agent Management Util Pack release notes
description: Version history for the External Agent Management Util Pack application
on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Customer Service Management release notes
---
# External Agent Man... | |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-facebook-messenger.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-facebook-messenger.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/csm/store-rn-csm-facebook-messenger.html | Conversational Integration with Facebook Messenger release notes | Version history for the Conversational Integration with Facebook Messenger on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Conversational Interfaces"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-facebook-messenger.html" id="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-facebook-messenger.html"><body id="store-rn-csm-facebook-messenger"><main role="main"><article role="article" cla... | {
"attachments": {
"all_attachments": null,
"topic_attachments": []
},
"available_languages": [
"dede",
"enus",
"frfr",
"jajp",
"kokr",
"ptbr"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-note... | # Conversational Integration with Facebook Messenger release notes
Version history for the Conversational Integration with Facebook Messenger on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version histo... | ---
title: Conversational Integration with Facebook Messenger release notes
description: Version history for the Conversational Integration with Facebook Messenger
on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Conversational Interfaces
---
# Conversational I... | |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-field-service-contractor-mobile.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-field-service-contractor-mobile.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/csm/store-rn-csm-field-service-contractor-mobile.html | Field Service Contractor for mobile release notes | Version history for the CSM Field Service Contractor for mobile application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Customer Service Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-field-service-contractor-mobile.html" id="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-field-service-contractor-mobile.html"><body id="store-rn-csm-field-service-contractor-mobile"><main ... | {
"attachments": {
"all_attachments": null,
"topic_attachments": []
},
"available_languages": [
"dede",
"enus",
"frfr",
"jajp",
"kokr",
"ptbr"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-note... | # Field Service Contractor for mobile release notes
Version history for the CSM Field Service Contractor for mobile application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Versi... | ---
title: Field Service Contractor for mobile release notes
description: Version history for the CSM Field Service Contractor for mobile application
on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Customer Service Management release notes
---
# Field Service ... | |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-guest-walkup-experience.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-guest-walkup-experience.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/csm/store-rn-csm-guest-walkup-experience.html | Guest Walk-up Experience for Customer Service release notes | Version history for the Customer Service Management Guest Walk-up Experience for Customer Service on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Customer Service Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-guest-walkup-experience.html" id="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-guest-walkup-experience.html"><body id="store-rn-csm-guest-walkup-experience"><main role="main"><article rol... | {
"attachments": {
"all_attachments": null,
"topic_attachments": []
},
"available_languages": [
"dede",
"enus",
"frfr",
"jajp",
"kokr",
"ptbr"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-note... | # Guest Walk-up Experience for Customer Service release notes
Version history for the Customer Service Management Guest Walk-up Experience for Customer Service on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.... | ---
title: Guest Walk-up Experience for Customer Service release notes
description: Version history for the Customer Service Management Guest Walk-up Experience
for Customer Service on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Customer Service Management rel... | |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-guided-decisions-experience.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-guided-decisions-experience.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/csm/store-rn-csm-guided-decisions-experience.html | Guided Decisions Experience release notes | Version history for the Guided Decisions Experience application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Customer Service Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-guided-decisions-experience.html" id="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-guided-decisions-experience.html"><body id="store-rn-csm-guided-decisions-experience"><main role="main">... | {
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"enus",
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"kokr",
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"breadcrumbs": [
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"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-note... | # Guided Decisions Experience release notes
Version history for the Guided Decisions Experience application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 37.0.1 - August 2... | ---
title: Guided Decisions Experience release notes
description: Version history for the Guided Decisions Experience application on the
ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Customer Service Management release notes
---
# Guided Decisions Experience releas... | |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-guided-decisions-guidance.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-guided-decisions-guidance.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/csm/store-rn-csm-guided-decisions-guidance.html | Guided Decisions - Guidance release notes | Version history for the Guided Decisions - Guidance applications on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Customer Service Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-guided-decisions-guidance.html" id="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-guided-decisions-guidance.html"><body id="store-rn-csm-guided-decisions-guidance"><main role="main"><artic... | {
"attachments": {
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"available_languages": [
"dede",
"enus",
"frfr",
"jajp",
"kokr",
"ptbr"
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"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-note... | # Guided Decisions - Guidance release notes
Version history for the Guided Decisions - Guidance applications on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 24.0.1 - Novembe... | ---
title: Guided Decisions - Guidance release notes
description: Version history for the Guided Decisions - Guidance applications on the
ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Customer Service Management release notes
---
# Guided Decisions - Guidance relea... | |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-guided-decisions.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-guided-decisions.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/csm/store-rn-csm-guided-decisions.html | Guided Decisions release notes | Version history for the Guided Decisions applications on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Customer Service Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-guided-decisions.html" id="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-guided-decisions.html"><body id="store-rn-csm-guided-decisions"><main role="main"><article role="article" class="di... | {
"attachments": {
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"available_languages": [
"dede",
"enus",
"frfr",
"jajp",
"kokr",
"ptbr"
],
"breadcrumbs": [
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"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-note... | # Guided Decisions release notes
Version history for the Guided Decisions applications on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 25.0.0 - May 2023
* New:
+ Provides... | ---
title: Guided Decisions release notes
description: Version history for the Guided Decisions applications on the ServiceNow
Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Customer Service Management release notes
---
# Guided Decisions release notes
Version history for the... | |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-incident-mgmt-field-service.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-incident-mgmt-field-service.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/csm/store-rn-csm-incident-mgmt-field-service.html | Incident Management for Field Service release notes | Version history for the Incident Management for Field Service application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Customer Service Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-incident-mgmt-field-service.html" id="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-incident-mgmt-field-service.html"><body id="store-rn-csm-incident-mgmt-field-service"><main role="main">... | {
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"kokr",
"ptbr"
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"breadcrumbs": [
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"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-note... | # Incident Management for Field Service release notes
Version history for the Incident Management for Field Service application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Versi... | ---
title: Incident Management for Field Service release notes
description: Version history for the Incident Management for Field Service application
on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Customer Service Management release notes
---
# Incident Manag... | |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-interaction-control-component.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-interaction-control-component.html | 2025-08-21 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/csm/store-rn-csm-interaction-control-component.html | Interaction Control Component release notes | Version history for the Interaction Control Component application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Customer Service Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-interaction-control-component.html" id="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-interaction-control-component.html"><body id="store-rn-csm-interaction-control-component"><main role="... | {
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{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-notes.html"
},
{
"title": "ServiceNow Store - Cust... | # Interaction Control Component release notes
Version history for the Interaction Control Component application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 3.0.1 - Augus... | ---
title: Interaction Control Component release notes
description: Version history for the Interaction Control Component application on
the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Customer Service Management release notes
---
# Interaction Control Component ... | |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-knowledge-api.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-knowledge-api.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/csm/store-rn-csm-knowledge-api.html | Knowledge API release notes | Version history for the Customer Service Management Knowledge API on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Customer Service Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-knowledge-api.html" id="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-knowledge-api.html"><body id="store-rn-csm-knowledge-api"><main role="main"><article role="article" class="dita" id="s... | {
"attachments": {
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"available_languages": [
"dede",
"enus",
"frfr",
"jajp",
"kokr",
"ptbr"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-note... | # Knowledge API release notes
Version history for the Customer Service Management
Knowledge API on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.0.2 - May 2022
Fixed: Impr... | ---
title: Knowledge API release notes
description: Version history for the Customer Service Management Knowledge API on
the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Customer Service Management release notes
---
# Knowledge API release notes
Version history f... | |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-license-permit-playbook.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-license-permit-playbook.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/csm/store-rn-csm-license-permit-playbook.html | License and Permit Playbook release notes | Version history for the License and Permit Playbook application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Public Sector Industry release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-license-permit-playbook.html" id="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-license-permit-playbook.html"><body id="store-rn-csm-license-permit-playbook"><main role="main"><article rol... | {
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"jajp",
"kokr",
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"breadcrumbs": [
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"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-note... | # License and Permit Playbook release notes
Version history for the License and Permit Playbook application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 3.0.6 - August 20... | ---
title: License and Permit Playbook release notes
description: Version history for the License and Permit Playbook application on the
ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Public Sector Industry release notes
---
# License and Permit Playbook release not... | |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-now-assist-public-sector-digital-services.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-now-assist-public-sector-digital-services.html | 2025-08-21 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/csm/store-rn-csm-now-assist-public-sector-digital-services.html | Now Assist for Public Sector Digital Services (PSDS) release notes | Version history for the Now Assist application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Public Sector Industry release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-now-assist-public-sector-digital-services.html" id="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-now-assist-public-sector-digital-services.html"><body id="store-rn-csm-now-assist-public-s... | {
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{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-notes.html"
},
{
"title": "ServiceNow Store - Publ... | # Now Assist for Public Sector Digital Services (PSDS) release notes
Version history for the Now Assist application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.1.1 - A... | ---
title: Now Assist for Public Sector Digital Services (PSDS) release notes
description: Version history for the Now Assist application on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Public Sector Industry release notes
---
# Now Assist for Public Sector Digi... | |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-now-assist.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-now-assist.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/csm/store-rn-csm-now-assist.html | Now Assist for CSM release notes | Version history for the Now Assist for CSM application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Customer Service Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-now-assist.html" id="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-now-assist.html"><body id="store-rn-csm-now-assist"><main role="main"><article role="article" class="dita" id="store-rn-c... | {
"attachments": {
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"available_languages": [
"dede",
"enus",
"frfr",
"jajp",
"kokr",
"ptbr"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-note... | # Now Assist for CSM release notes
Version history for the Now Assist for CSM application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 10.0.0 - August 2025
* Added suppo... | ---
title: Now Assist for CSM release notes
description: Version history for the Now Assist for CSM application on the ServiceNow
Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Customer Service Management release notes
---
# Now Assist for CSM release notes
Version history fo... | |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-omnichannel-callback.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-omnichannel-callback.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/csm/store-rn-csm-omnichannel-callback.html | Omnichannel Callback for Customer Service Management release notes | Version history for the Omnichannel Callback for Customer Service Management application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Customer Service Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-omnichannel-callback.html" id="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-omnichannel-callback.html"><body id="store-rn-csm-omnichannel-callback"><main role="main"><article role="articl... | {
"attachments": {
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"dede",
"enus",
"frfr",
"jajp",
"kokr",
"ptbr"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-note... | # Omnichannel Callback for Customer Service Management release notes
Version history for the Omnichannel Callback for Customer Service Management application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
... | ---
title: Omnichannel Callback for Customer Service Management release notes
description: Version history for the Omnichannel Callback for Customer Service Management
application on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Customer Service Management relea... | |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-one-time-password-generator.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-one-time-password-generator.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/csm/store-rn-csm-one-time-password-generator.html | One-time Password Generator release notes | Version history for the Customer Service Management One-time Password Generator on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Customer Service Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-one-time-password-generator.html" id="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-one-time-password-generator.html"><body id="store-rn-csm-one-time-password-generator"><main role="main">... | {
"attachments": {
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"available_languages": [
"dede",
"enus",
"frfr",
"jajp",
"kokr",
"ptbr"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-note... | # One-time Password Generator release notes
Version history for the Customer Service Management One-time Password Generator on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1... | ---
title: One-time Password Generator release notes
description: Version history for the Customer Service Management One-time Password
Generator on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Customer Service Management release notes
---
# One-time Password ... | |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-openframe.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-openframe.html | 2025-08-21 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/csm/store-rn-csm-openframe.html | Openframe release notes | Version history for the CSM Openframe application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Customer Service Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-openframe.html" id="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-openframe.html"><body id="store-rn-csm-openframe"><main role="main"><article role="article" class="dita" id="store-rn-csm-... | {
"attachments": {
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"enus"
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{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-notes.html"
},
{
"title": "ServiceNow Store - Cust... | # Openframe release notes
Version history for the CSM Openframe application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 28.0.0 - August 2025
* New in this release:
+ ... | ---
title: Openframe release notes
description: Version history for the CSM Openframe application on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Customer Service Management release notes
---
# Openframe release notes
Version history for the CSM Openframe appli... | |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-order-mgmt-business-locations.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-order-mgmt-business-locations.html | 2025-08-21 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/csm/store-rn-csm-order-mgmt-business-locations.html | Order Management for Business Locations release notes | Version history for the Order Management for Business Locations application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Customer Service Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-order-mgmt-business-locations.html" id="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-order-mgmt-business-locations.html"><body id="store-rn-csm-order-mgmt-business-locations"><main role="... | {
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{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-notes.html"
},
{
"title": "ServiceNow Store - Cust... | # Order Management for Business Locations release notes
Version history for the Order Management for Business Locations application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### V... | ---
title: Order Management for Business Locations release notes
description: Version history for the Order Management for Business Locations application
on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Customer Service Management release notes
---
# Order Mana... | |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-order-mgmt.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-order-mgmt.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/csm/store-rn-csm-order-mgmt.html | Order Management release notes | Version history for the Order Management application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Customer Service Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-order-mgmt.html" id="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-order-mgmt.html"><body id="store-rn-csm-order-mgmt"><main role="main"><article role="article" class="dita" id="store-rn-c... | {
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{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-note... | # Order Management release notes
Version history for the Order Management application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 5.0.0 - February 2023
* New
+ Enable... | ---
title: Order Management release notes
description: Version history for the Order Management application on the ServiceNow
Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Customer Service Management release notes
---
# Order Management release notes
Version history for the ... | |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-order-ops-case-mgmt.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-order-ops-case-mgmt.html | 2025-08-21 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/csm/store-rn-csm-order-ops-case-mgmt.html | Order Operations Case Management release notes | Version history for the Order Operations Case Management application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Customer Service Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-order-ops-case-mgmt.html" id="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-order-ops-case-mgmt.html"><body id="store-rn-csm-order-ops-case-mgmt"><main role="main"><article role="article" ... | {
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{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-notes.html"
},
{
"title": "ServiceNow Store - Cust... | # Order Operations Case Management release notes
Version history for the Order Operations Case Management application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 2.4.0 -... | ---
title: Order Operations Case Management release notes
description: Version history for the Order Operations Case Management application
on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Customer Service Management release notes
---
# Order Operations Case Ma... | |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-pa-content-psds.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-pa-content-psds.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/csm/store-rn-csm-pa-content-psds.html | Performance Analytics Content Pack for Public Sector Digital Services release notes | Version history for the Performance Analytics Content Pack for Public Sector Digital Services application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Public Sector Industry release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-pa-content-psds.html" id="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-pa-content-psds.html"><body id="store-rn-csm-pa-content-psds"><main role="main"><article role="article" class="dita"... | {
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"dede",
"enus",
"frfr",
"jajp",
"kokr",
"ptbr"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-note... | # Performance Analytics Content Pack for Public Sector Digital Services release notes
Version history for the Performance Analytics Content Pack for Public Sector Digital Services application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing ... | ---
title: Performance Analytics Content Pack for Public Sector Digital Services release
notes
description: Version history for the Performance Analytics Content Pack for Public
Sector Digital Services application on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store... | |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-planned-maintenance-mgmt.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-planned-maintenance-mgmt.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/csm/store-rn-csm-planned-maintenance-mgmt.html | Planned Maintenance Management release notes | Version history for the Planned Maintenance Management application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Field Service Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-planned-maintenance-mgmt.html" id="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-planned-maintenance-mgmt.html"><body id="store-rn-csm-planned-maintenance-mgmt"><main role="main"><article ... | {
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"dede",
"enus",
"frfr",
"jajp",
"kokr",
"ptbr"
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"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-note... | # Planned Maintenance Management release notes
Version history for the Planned Maintenance Management application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 2.9.0 - Aug... | ---
title: Planned Maintenance Management release notes
description: Version history for the Planned Maintenance Management application on
the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Field Service Management release notes
---
# Planned Maintenance Management ... | |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-proactive-customer-service-ops.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-proactive-customer-service-ops.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/csm/store-rn-csm-proactive-customer-service-ops.html | Proactive Customer Service Operations release notes | Version history for the Proactive Customer Service Operations application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Customer Service Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-proactive-customer-service-ops.html" id="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-proactive-customer-service-ops.html"><body id="store-rn-csm-proactive-customer-service-ops"><main rol... | {
"attachments": {
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"available_languages": [
"dede",
"enus",
"frfr",
"jajp",
"kokr",
"ptbr"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-note... | # Proactive Customer Service Operations release notes
Version history for the Proactive Customer Service Operations application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Versi... | ---
title: Proactive Customer Service Operations release notes
description: Version history for the Proactive Customer Service Operations application
on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Customer Service Management release notes
---
# Proactive Cust... | |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-process-optimization-content-pack.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-process-optimization-content-pack.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/csm/store-rn-csm-process-optimization-content-pack.html | Process Mining Content Pack for CSM release notes | Version history for the Process Mining Content Pack for CSM application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Customer Service Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-process-optimization-content-pack.html" id="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-process-optimization-content-pack.html"><body id="store-rn-csm-process-optimization-content-pack">... | {
"attachments": {
"all_attachments": null,
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},
"available_languages": [
"dede",
"enus",
"frfr",
"jajp",
"kokr",
"ptbr"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-note... | # Process Mining Content Pack for CSM release notes
Version history for the Process Mining Content Pack for CSM application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 2... | ---
title: Process Mining Content Pack for CSM release notes
description: Version history for the Process Mining Content Pack for CSM application
on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Customer Service Management release notes
---
# Process Mining Con... | |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-public-sector-digital-services-core.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-public-sector-digital-services-core.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/csm/store-rn-csm-public-sector-digital-services-core.html | Public Sector Digital Services Core release notes | Version history for the Public Sector Digital Services Core application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Public Sector Industry release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-public-sector-digital-services-core.html" id="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-public-sector-digital-services-core.html"><body id="store-rn-csm-public-sector-digital-services-... | {
"attachments": {
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"available_languages": [
"dede",
"enus",
"frfr",
"jajp",
"kokr",
"ptbr"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-note... | # Public Sector Digital Services Core release notes
Version history for the Public Sector Digital Services Core application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1... | ---
title: Public Sector Digital Services Core release notes
description: Version history for the Public Sector Digital Services Core application
on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Public Sector Industry release notes
---
# Public Sector Digital S... | |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-quote-mgmt-business-locations.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-quote-mgmt-business-locations.html | 2025-08-21 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/csm/store-rn-csm-quote-mgmt-business-locations.html | Quote Management for Business Locations release notes | Version history for the Quote Management for Business Locations application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Customer Service Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-quote-mgmt-business-locations.html" id="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-quote-mgmt-business-locations.html"><body id="store-rn-csm-quote-mgmt-business-locations"><main role="... | {
"attachments": {
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"enus"
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"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-notes.html"
},
{
"title": "ServiceNow Store - Cust... | # Quote Management for Business Locations release notes
Version history for the Quote Management for Business Locations application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### V... | ---
title: Quote Management for Business Locations release notes
description: Version history for the Quote Management for Business Locations application
on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Customer Service Management release notes
---
# Quote Mana... | |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-rec-actions.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-rec-actions.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/csm/store-rn-csm-rec-actions.html | Recommended Actions release notes | Version history for the Recommended Actions application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Customer Service Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-rec-actions.html" id="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-rec-actions.html"><body id="store-rn-csm-rec-actions"><main role="main"><article role="article" class="dita" id="store-r... | {
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"available_languages": [
"dede",
"enus",
"frfr",
"jajp",
"kokr",
"ptbr"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-note... | # Recommended Actions release notes
Version history for the Recommended Actions application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 37.0.1 - August 2025
* Enabled t... | ---
title: Recommended Actions release notes
description: Version history for the Recommended Actions application on the ServiceNow
Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Customer Service Management release notes
---
# Recommended Actions release notes
Version history... | |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-recommended-actions-advanced.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-recommended-actions-advanced.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/csm/store-rn-csm-recommended-actions-advanced.html | Recommended Actions - Advanced release notes | Version history for the Recommended Actions - Advanced application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Customer Service Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-recommended-actions-advanced.html" id="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-recommended-actions-advanced.html"><body id="store-rn-csm-recommended-actions-advanced"><main role="mai... | {
"attachments": {
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"available_languages": [
"dede",
"enus",
"frfr",
"jajp",
"kokr",
"ptbr"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-note... | # Recommended Actions - Advanced release notes
Version history for the Recommended Actions - Advanced application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 11.0.1 - Au... | ---
title: Recommended Actions - Advanced release notes
description: Version history for the Recommended Actions - Advanced application on
the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Customer Service Management release notes
---
# Recommended Actions - Advanc... | |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-recommended-actions.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-recommended-actions.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/csm/store-rn-csm-recommended-actions.html | Recommended Actions for Customer Service release notes | Version history for the Recommended Actions for Customer Service application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Customer Service Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-recommended-actions.html" id="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-recommended-actions.html"><body id="store-rn-csm-recommended-actions"><main role="main"><article role="article" ... | {
"attachments": {
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"available_languages": [
"dede",
"enus",
"frfr",
"jajp",
"kokr",
"ptbr"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-note... | # Recommended Actions for Customer Service release notes
Version history for the Recommended Actions for Customer Service application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
####... | ---
title: Recommended Actions for Customer Service release notes
description: Version history for the Recommended Actions for Customer Service application
on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Customer Service Management release notes
---
# Recommen... | |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-retail-customer-complaint.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-retail-customer-complaint.html | 2025-08-21 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/csm/store-rn-csm-retail-customer-complaint.html | Retail Customer Complaint release notes | Version history for the Retail Customer Complaint application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Customer Service Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-retail-customer-complaint.html" id="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-retail-customer-complaint.html"><body id="store-rn-csm-retail-customer-complaint"><main role="main"><artic... | {
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"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-notes.html"
},
{
"title": "ServiceNow Store - Cust... | # Retail Customer Complaint release notes
Version history for the Retail Customer Complaint application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 2.1.0 - August 2025
... | ---
title: Retail Customer Complaint release notes
description: Version history for the Retail Customer Complaint application on the
ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Customer Service Management release notes
---
# Retail Customer Complaint release note... | |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-retail-hq-ops.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-retail-hq-ops.html | 2025-08-21 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/csm/store-rn-csm-retail-hq-ops.html | Retail HQ Operations release notes | Version history for the Retail HQ Operations application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Customer Service Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-retail-hq-ops.html" id="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-retail-hq-ops.html"><body id="store-rn-csm-retail-hq-ops"><main role="main"><article role="article" class="dita" id="s... | {
"attachments": {
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"enus"
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"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-notes.html"
},
{
"title": "ServiceNow Store - Cust... | # Retail HQ Operations release notes
Version history for the Retail HQ Operations application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 2.1.0 - August 2025
The Retail... | ---
title: Retail HQ Operations release notes
description: Version history for the Retail HQ Operations application on the ServiceNow
Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Customer Service Management release notes
---
# Retail HQ Operations release notes
Version hist... | |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-retail-in-store-ops.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-retail-in-store-ops.html | 2025-08-21 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/csm/store-rn-csm-retail-in-store-ops.html | Retail In-Store Operations release notes | Version history for the Retail In-Store Operations application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Customer Service Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-retail-in-store-ops.html" id="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-retail-in-store-ops.html"><body id="store-rn-csm-retail-in-store-ops"><main role="main"><article role="article" ... | {
"attachments": {
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"enus"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-notes.html"
},
{
"title": "ServiceNow Store - Cust... | # Retail In-Store Operations release notes
Version history for the Retail In-Store Operations application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 2.1.0 - August 2025... | ---
title: Retail In-Store Operations release notes
description: Version history for the Retail In-Store Operations application on the
ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Customer Service Management release notes
---
# Retail In-Store Operations release n... | |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-retail-mobile.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-retail-mobile.html | 2025-08-21 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/csm/store-rn-csm-retail-mobile.html | Retail Mobile release notes | Version history for the Retail Mobile application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Customer Service Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-retail-mobile.html" id="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-retail-mobile.html"><body id="store-rn-csm-retail-mobile"><main role="main"><article role="article" class="dita" id="s... | {
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"enus"
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{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-notes.html"
},
{
"title": "ServiceNow Store - Cust... | # Retail Mobile release notes
Version history for the Retail Mobile application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 2.2.0 - August 2025
The Retail Mobile applic... | ---
title: Retail Mobile release notes
description: Version history for the Retail Mobile application on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Customer Service Management release notes
---
# Retail Mobile release notes
Version history for the Retail Mobi... | |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-retail-operations-core.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-retail-operations-core.html | 2025-08-21 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/csm/store-rn-csm-retail-operations-core.html | Retail Core release notes | Version history for the Retail Core on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Customer Service Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-retail-operations-core.html" id="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-retail-operations-core.html"><body id="store-rn-csm-retail-operations-core"><main role="main"><article role="... | {
"attachments": {
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"enus"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-notes.html"
},
{
"title": "ServiceNow Store - Cust... | # Retail Core release notes
Version history for the Retail Core on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 5.2.0 - August 2025
Changed: Retail case made abstract: The ... | ---
title: Retail Core release notes
description: Version history for the Retail Core on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Customer Service Management release notes
---
# Retail Core release notes
Version history for the Retail Core on the ServiceNow... | |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-retail-store-services.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-retail-store-services.html | 2025-08-21 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/csm/store-rn-csm-retail-store-services.html | Retail Store Services release notes | Version history for the Retail Store Services application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Customer Service Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-retail-store-services.html" id="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-retail-store-services.html"><body id="store-rn-csm-retail-store-services"><main role="main"><article role="art... | {
"attachments": {
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"topic_attachments": []
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"available_languages": [
"enus"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-notes.html"
},
{
"title": "ServiceNow Store - Cust... | # Retail Store Services release notes
Version history for the Retail Store Services application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 2.1.0 - August 2025
The Reta... | ---
title: Retail Store Services release notes
description: Version history for the Retail Store Services application on the ServiceNow
Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Customer Service Management release notes
---
# Retail Store Services release notes
Version h... | |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-retail-task-mgmt-core.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-retail-task-mgmt-core.html | 2025-08-21 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/csm/store-rn-csm-retail-task-mgmt-core.html | Retail Task Management Core release notes | Version history for the Retail Task Management Core application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Customer Service Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-retail-task-mgmt-core.html" id="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-retail-task-mgmt-core.html"><body id="store-rn-csm-retail-task-mgmt-core"><main role="main"><article role="art... | {
"attachments": {
"all_attachments": null,
"topic_attachments": []
},
"available_languages": [
"enus"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-notes.html"
},
{
"title": "ServiceNow Store - Cust... | # Retail Task Management Core release notes
Version history for the Retail Task Management Core application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 2.1.0 - February ... | ---
title: Retail Task Management Core release notes
description: Version history for the Retail Task Management Core application on the
ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Customer Service Management release notes
---
# Retail Task Management Core releas... | |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-rma-case-mgmt.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-rma-case-mgmt.html | 2025-08-21 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/csm/store-rn-csm-rma-case-mgmt.html | RMA Case Management release notes | Version history for the RMA Case Management application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Customer Service Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-rma-case-mgmt.html" id="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-rma-case-mgmt.html"><body id="store-rn-csm-rma-case-mgmt"><main role="main"><article role="article" class="dita" id="s... | {
"attachments": {
"all_attachments": null,
"topic_attachments": []
},
"available_languages": [
"enus"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-notes.html"
},
{
"title": "ServiceNow Store - Cust... | # RMA Case Management release notes
Version history for the RMA Case Management application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.0.0 - August 2025
The RMA Case... | ---
title: RMA Case Management release notes
description: Version history for the RMA Case Management application on the ServiceNow
Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Customer Service Management release notes
---
# RMA Case Management release notes
Version history... | |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-sales-agreement-data-model.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-sales-agreement-data-model.html | 2025-08-21 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/csm/store-rn-csm-sales-agreement-data-model.html | Sales Agreement Data Model release notes | Version history for the CSM Sales Agreement Data Model application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Customer Service Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-sales-agreement-data-model.html" id="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-sales-agreement-data-model.html"><body id="store-rn-csm-sales-agreement-data-model"><main role="main"><ar... | {
"attachments": {
"all_attachments": null,
"topic_attachments": []
},
"available_languages": [
"enus"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-notes.html"
},
{
"title": "ServiceNow Store - Cust... | # Sales Agreement Data Model release notes
Version history for the CSM Sales Agreement Data Model application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 7.1.0 - August ... | ---
title: Sales Agreement Data Model release notes
description: Version history for the CSM Sales Agreement Data Model application on
the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Customer Service Management release notes
---
# Sales Agreement Data Model relea... | |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-sales-agreement-mgmt.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-sales-agreement-mgmt.html | 2025-08-21 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/csm/store-rn-csm-sales-agreement-mgmt.html | Sales Agreement Management release notes | Version history for the CSM Sales Agreement Management application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Customer Service Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-sales-agreement-mgmt.html" id="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-sales-agreement-mgmt.html"><body id="store-rn-csm-sales-agreement-mgmt"><main role="main"><article role="articl... | {
"attachments": {
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"available_languages": [
"enus"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-notes.html"
},
{
"title": "ServiceNow Store - Cust... | # Sales Agreement Management release notes
Version history for the CSM Sales Agreement Management application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 7.0.0 - May 202... | ---
title: Sales Agreement Management release notes
description: Version history for the CSM Sales Agreement Management application on
the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Customer Service Management release notes
---
# Sales Agreement Management relea... | |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-shift-planning-configurable-workspace.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-shift-planning-configurable-workspace.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/csm/store-rn-csm-shift-planning-configurable-workspace.html | Shift Planning for Configurable Workspace release notes | Version history for the Customer Service Management Shift Planning for Configurable Workspace on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Customer Service Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-shift-planning-configurable-workspace.html" id="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-shift-planning-configurable-workspace.html"><body id="store-rn-csm-shift-planning-configurable... | {
"attachments": {
"all_attachments": null,
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"available_languages": [
"dede",
"enus",
"frfr",
"jajp",
"kokr",
"ptbr"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-note... | # Shift Planning for Configurable Workspace release notes
Version history for the Customer Service Management Shift Planning for Configurable Workspace on the
ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Ver... | ---
title: Shift Planning for Configurable Workspace release notes
description: Version history for the Customer Service Management Shift Planning for
Configurable Workspace on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Customer Service Management release not... | |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-task-intel.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-task-intel.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/csm/store-rn-csm-task-intel.html | Task Intelligence for Customer Service release notes | Version history for the Task Intelligence for Customer Service application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Customer Service Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-task-intel.html" id="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-task-intel.html"><body id="store-rn-csm-task-intel"><main role="main"><article role="article" class="dita" id="store-rn-c... | {
"attachments": {
"all_attachments": null,
"topic_attachments": []
},
"available_languages": [
"dede",
"enus",
"frfr",
"jajp",
"kokr",
"ptbr"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-note... | # Task Intelligence for Customer Service release notes
Version history for the Task Intelligence for Customer Service application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Ver... | ---
title: Task Intelligence for Customer Service release notes
description: Version history for the Task Intelligence for Customer Service application
on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Customer Service Management release notes
---
# Task Intelli... | |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-task-plan-templates.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-task-plan-templates.html | 2025-08-21 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/csm/store-rn-csm-task-plan-templates.html | Task Plan Templates release notes | Version history for the Task Plan Templates application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Customer Service Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-task-plan-templates.html" id="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-task-plan-templates.html"><body id="store-rn-csm-task-plan-templates"><main role="main"><article role="article" ... | {
"attachments": {
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"available_languages": [
"enus"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-notes.html"
},
{
"title": "ServiceNow Store - Cust... | # Task Plan Templates release notes
Version history for the Task Plan Templates application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.0.1 - August 2025
A task plan ... | ---
title: Task Plan Templates release notes
description: Version history for the Task Plan Templates application on the ServiceNow
Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Customer Service Management release notes
---
# Task Plan Templates release notes
Version history... | |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-ui-components-cust-portals.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-ui-components-cust-portals.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/csm/store-rn-csm-ui-components-cust-portals.html | UI Components for Customer Portals release notes | Version history for the CSM UI Components for Customer Portals application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Customer Service Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-ui-components-cust-portals.html" id="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-ui-components-cust-portals.html"><body id="store-rn-csm-ui-components-cust-portals"><main role="main"><ar... | {
"attachments": {
"all_attachments": null,
"topic_attachments": []
},
"available_languages": [
"dede",
"enus",
"frfr",
"jajp",
"kokr",
"ptbr"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-note... | # UI Components for Customer Portals release notes
Version history for the CSM UI Components for Customer Portals application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version... | ---
title: UI Components for Customer Portals release notes
description: Version history for the CSM UI Components for Customer Portals application
on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Customer Service Management release notes
---
# UI Components fo... | |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-vaccine-admin-mgmt.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-vaccine-admin-mgmt.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/csm/store-rn-csm-vaccine-admin-mgmt.html | Vaccine Administration Management release notes | Version history for the Customer Service Management Vaccine Administration Management application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Healthcare and Life Sciences release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-vaccine-admin-mgmt.html" id="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-vaccine-admin-mgmt.html"><body id="store-rn-csm-vaccine-admin-mgmt"><main role="main"><article role="article" cla... | {
"attachments": {
"all_attachments": null,
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},
"available_languages": [
"dede",
"enus",
"frfr",
"jajp",
"kokr",
"ptbr"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-note... | # Vaccine Administration Management release notes
Version history for the Customer Service Management
Vaccine Administration Management application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version... | ---
title: Vaccine Administration Management release notes
description: Version history for the Customer Service Management Vaccine Administration
Management application on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Healthcare and Life Sciences release notes
... | |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-voice.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-voice.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/csm/store-rn-csm-voice.html | ServiceNow Voice for CSM release notes | Version history for the ServiceNow Voice for CSM application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Customer Service Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-voice.html" id="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-voice.html"><body id="store-rn-csm-voice"><main role="main"><article role="article" class="dita" id="store-rn-csm-voice" aria-... | {
"attachments": {
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},
"available_languages": [
"dede",
"enus",
"frfr",
"jajp",
"kokr",
"ptbr"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-note... | # ServiceNow Voice for CSM release notes
Version history for the ServiceNow Voice for CSM application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 3.8.1 - February 2025
... | ---
title: ServiceNow Voice for CSM release notes
description: Version history for the ServiceNow Voice for CSM application on the ServiceNow
Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Customer Service Management release notes
---
# ServiceNow Voice for CSM release notes
... | |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-workforce-optimization-configurable-workspace.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-workforce-optimization-configurable-workspace.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/csm/store-rn-csm-workforce-optimization-configurable-workspace.html | Workforce Optimization for CSM Configurable Workspace release notes | Version history for the Customer Service Management Workforce Optimization for CSM Configurable Workspace on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Customer Service Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-workforce-optimization-configurable-workspace.html" id="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-workforce-optimization-configurable-workspace.html"><body id="store-rn-csm-workforce-o... | {
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"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-note... | # Workforce Optimization for CSM Configurable Workspace release notes
Version history for the Customer Service Management
Workforce Optimization for CSM Configurable Workspace on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNo... | ---
title: Workforce Optimization for CSM Configurable Workspace release notes
description: Version history for the Customer Service Management Workforce Optimization
for CSM Configurable Workspace on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Customer Servic... | |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-workforce-workspace-ui-components.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-workforce-workspace-ui-components.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/csm/store-rn-csm-workforce-workspace-ui-components.html | Workforce Optimization Configurable Workspace UI Components release notes | Version history for the Customer Service Management Workforce Optimization Configurable Workspace UI Components on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Customer Service Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-workforce-workspace-ui-components.html" id="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-workforce-workspace-ui-components.html"><body id="store-rn-csm-workforce-workspace-ui-components">... | {
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"enus",
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"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-note... | # Workforce Optimization Configurable Workspace UI Components release notes
Version history for the Customer Service Management Workforce Optimization Configurable Workspace UI Components on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on t... | ---
title: Workforce Optimization Configurable Workspace UI Components release notes
description: Version history for the Customer Service Management Workforce Optimization
Configurable Workspace UI Components on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Cus... | |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-zoom-omnichannel-callback.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm-zoom-omnichannel-callback.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/csm/store-rn-csm-zoom-omnichannel-callback.html | Zoom extension for Omnichannel Callback release notes | Version history for the Zoom extension for Omnichannel Callback on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Customer Service Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-zoom-omnichannel-callback.html" id="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm-zoom-omnichannel-callback.html"><body id="store-rn-csm-zoom-omnichannel-callback"><main role="main"><artic... | {
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"dede",
"enus",
"frfr",
"jajp",
"kokr",
"ptbr"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-note... | # Zoom extension for Omnichannel Callback release notes
Version history for the Zoom extension for Omnichannel Callback on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.3.6... | ---
title: Zoom extension for Omnichannel Callback release notes
description: Version history for the Zoom extension for Omnichannel Callback on the
ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Customer Service Management release notes
---
# Zoom extension for Omn... | |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/csm/store-rn-csm.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/csm/store-rn-csm.html | ServiceNow Store - Customer Service Management release notes | The ServiceNow Store contains Customer Service Management applications. | [] | [
"ServiceNow Store release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm.html" id="bundle:store-release-notes/enus/release-notes/store/csm/store-rn-csm.html"><body id="store-rn-csm"><main role="main"><article role="article" class="dita" id="store-rn-csm" aria-labelledby="title_store-... | {
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"available_languages": [
"dede",
"enus",
"frfr",
"jajp",
"kokr",
"ptbr"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-note... | # ServiceNow Store - Customer Service Management release notes
The ServiceNow Store contains Customer Service Management applications.
Visit the ServiceNow Store website to
view all the available apps and for information about submitting requests to the
store.
| ---
title: ServiceNow Store - Customer Service Management release notes
description: The ServiceNow Store contains Customer Service Management applications.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
---
# ServiceNow Store - Customer Service Management release notes
The ServiceNow Store contains Custo... | |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/dev-ops/store-rn-devops-change-health-scan-content-pack.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/dev-ops/store-rn-devops-change-health-scan-content-pack.html | 2025-08-21 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/dev-ops/store-rn-devops-change-health-scan-content-pack.html | DevOps Change Health Scan Content Pack release notes | Version history for the DevOps Change Health Scan Content Pack application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - DevOps release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/dev-ops/store-rn-devops-change-health-scan-content-pack.html" id="bundle:store-release-notes/enus/release-notes/store/dev-ops/store-rn-devops-change-health-scan-content-pack.html"><body id="store-rn-devops-change-health-scan-con... | {
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"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-notes.html"
},
{
"title": "ServiceNow Store - DevO... | # DevOps Change Health Scan Content Pack release notes
Version history for the DevOps Change Health Scan Content Pack application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Ver... | ---
title: DevOps Change Health Scan Content Pack release notes
description: Version history for the DevOps Change Health Scan Content Pack application
on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - DevOps release notes
---
# DevOps Change Health Scan Content... | |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/dev-ops/store-rn-devops-change-velocity.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/dev-ops/store-rn-devops-change-velocity.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/dev-ops/store-rn-devops-change-velocity.html | DevOps Change Velocity release notes | Version history for the DevOps Change Velocity application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - DevOps release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/dev-ops/store-rn-devops-change-velocity.html" id="bundle:store-release-notes/enus/release-notes/store/dev-ops/store-rn-devops-change-velocity.html"><body id="store-rn-devops-change-velocity"><main role="main"><article role="arti... | {
"attachments": {
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"available_languages": [
"dede",
"enus",
"frfr",
"jajp",
"kokr",
"ptbr"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-note... | # DevOps Change Velocity release notes
Version history for the DevOps Change Velocity application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 6.1.0 - August 2025
* New:... | ---
title: DevOps Change Velocity release notes
description: Version history for the DevOps Change Velocity application on the ServiceNow
Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - DevOps release notes
---
# DevOps Change Velocity release notes
Version history for the Dev... | |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/dev-ops/store-rn-devops-config-exporter-content-pack.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/dev-ops/store-rn-devops-config-exporter-content-pack.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/dev-ops/store-rn-devops-config-exporter-content-pack.html | DevOps Config Exporter Content Pack release notes | Version history for the ITSM DevOps Config Exporter Content Pack on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - DevOps release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/dev-ops/store-rn-devops-config-exporter-content-pack.html" id="bundle:store-release-notes/enus/release-notes/store/dev-ops/store-rn-devops-config-exporter-content-pack.html"><body id="store-rn-devops-config-exporter-content-pack... | {
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"available_languages": [
"dede",
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"frfr",
"jajp",
"kokr",
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"breadcrumbs": [
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"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-note... | # DevOps Config Exporter Content Pack release notes
Version history for the ITSM DevOps Config Exporter Content Pack on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 2.3.0 - ... | ---
title: DevOps Config Exporter Content Pack release notes
description: Version history for the ITSM DevOps Config Exporter Content Pack on the
ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - DevOps release notes
---
# DevOps Config Exporter Content Pack release no... | |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/dev-ops/store-rn-devops-config-policy-content-pack.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/dev-ops/store-rn-devops-config-policy-content-pack.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/dev-ops/store-rn-devops-config-policy-content-pack.html | DevOps Config Policy Content Pack release notes | Version history for the ITSM DevOps Config Policy application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - DevOps release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/dev-ops/store-rn-devops-config-policy-content-pack.html" id="bundle:store-release-notes/enus/release-notes/store/dev-ops/store-rn-devops-config-policy-content-pack.html"><body id="store-rn-devops-config-policy-content-pack"><mai... | {
"attachments": {
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"dede",
"enus",
"frfr",
"jajp",
"kokr",
"ptbr"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-note... | # DevOps Config Policy Content Pack release notes
Version history for the ITSM DevOps Config Policy application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.6.0 - Novem... | ---
title: DevOps Config Policy Content Pack release notes
description: Version history for the ITSM DevOps Config Policy application on the
ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - DevOps release notes
---
# DevOps Config Policy Content Pack release notes
Ve... | |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/dev-ops/store-rn-devops-config.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/dev-ops/store-rn-devops-config.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/dev-ops/store-rn-devops-config.html | DevOps Config release notes | Version history for the ITSM DevOps Config on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - DevOps release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/dev-ops/store-rn-devops-config.html" id="bundle:store-release-notes/enus/release-notes/store/dev-ops/store-rn-devops-config.html"><body id="store-rn-devops-config"><main role="main"><article role="article" class="dita" id="store... | {
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"available_languages": [
"dede",
"enus",
"frfr",
"jajp",
"kokr",
"ptbr"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-note... | # DevOps Config release notes
Version history for the ITSM DevOps Config on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 5.0.0 - February 2024
* New:
+ Create all apps ac... | ---
title: DevOps Config release notes
description: Version history for the ITSM DevOps Config on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - DevOps release notes
---
# DevOps Config release notes
Version history for the ITSM DevOps Config on the ServiceNow St... | |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/dev-ops/store-rn-devops-highlight.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/dev-ops/store-rn-devops-highlight.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/dev-ops/store-rn-devops-highlight.html | ServiceNow Store - DevOps release notes | The ServiceNow Store contains DevOps products. | [] | [
"ServiceNow Store release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/dev-ops/store-rn-devops-highlight.html" id="bundle:store-release-notes/enus/release-notes/store/dev-ops/store-rn-devops-highlight.html"><body id="store-rn-devops-highlight"><main role="main"><article role="article" class="dita" ... | {
"attachments": {
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"available_languages": [
"dede",
"enus",
"frfr",
"jajp",
"kokr",
"ptbr"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-note... | # ServiceNow Store - DevOps release notes
The ServiceNow Store contains DevOps products.
Visit the ServiceNow Store website to
view all the available apps and for information about submitting requests to the
store.
| ---
title: ServiceNow Store - DevOps release notes
description: The ServiceNow Store contains DevOps products.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
---
# ServiceNow Store - DevOps release notes
The ServiceNow Store contains DevOps products.
Visit the ServiceNow Store website to
view all the ava... | |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/dev-ops/store-rn-devops-insights.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/dev-ops/store-rn-devops-insights.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/dev-ops/store-rn-devops-insights.html | DevOps Insights release notes | Version history for the DevOps Insights application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - DevOps release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/dev-ops/store-rn-devops-insights.html" id="bundle:store-release-notes/enus/release-notes/store/dev-ops/store-rn-devops-insights.html"><body id="store-rn-devops-insights"><main role="main"><article role="article" class="dita" id=... | {
"attachments": {
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"available_languages": [
"dede",
"enus",
"frfr",
"jajp",
"kokr",
"ptbr"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-note... | # DevOps Insights release notes
Version history for the DevOps Insights application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 6.1.0 - August 2025
Changed: No code upd... | ---
title: DevOps Insights release notes
description: Version history for the DevOps Insights application on the ServiceNow
Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - DevOps release notes
---
# DevOps Insights release notes
Version history for the DevOps Insights applicat... | |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/dev-ops/store-rn-devops-integrations.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/dev-ops/store-rn-devops-integrations.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/dev-ops/store-rn-devops-integrations.html | DevOps Integrations release notes | Version history for the DevOps Integrations on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - DevOps release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/dev-ops/store-rn-devops-integrations.html" id="bundle:store-release-notes/enus/release-notes/store/dev-ops/store-rn-devops-integrations.html"><body id="store-rn-devops-integrations"><main role="main"><article role="article" clas... | {
"attachments": {
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"available_languages": [
"dede",
"enus",
"frfr",
"jajp",
"kokr",
"ptbr"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-note... | # DevOps Integrations release notes
Version history for the DevOps Integrations on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 6.1.0 - August 2025
* New:
+ Import based ... | ---
title: DevOps Integrations release notes
description: Version history for the DevOps Integrations on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - DevOps release notes
---
# DevOps Integrations release notes
Version history for the DevOps Integrations on the... | |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/dev-ops/store-rn-devops-pipeline.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/dev-ops/store-rn-devops-pipeline.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/dev-ops/store-rn-devops-pipeline.html | DevOps Pipeline release notes | Version history for the ITSM DevOps Pipeline application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - DevOps release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/dev-ops/store-rn-devops-pipeline.html" id="bundle:store-release-notes/enus/release-notes/store/dev-ops/store-rn-devops-pipeline.html"><body id="store-rn-devops-pipeline"><main role="main"><article role="article" class="dita" id=... | {
"attachments": {
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"available_languages": [
"dede",
"enus",
"frfr",
"jajp",
"kokr",
"ptbr"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-note... | # DevOps Pipeline release notes
Version history for the ITSM DevOps Pipeline application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 21.0.5 - August 2022
* When the new... | ---
title: DevOps Pipeline release notes
description: Version history for the ITSM DevOps Pipeline application on the ServiceNow
Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - DevOps release notes
---
# DevOps Pipeline release notes
Version history for the ITSM DevOps Pipelin... | |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/dev-ops/store-rn-devops-vulnerability-integrations.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/dev-ops/store-rn-devops-vulnerability-integrations.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/dev-ops/store-rn-devops-vulnerability-integrations.html | DevOps Vulnerability Integrations release notes | Version history for the DevOps Vulnerability Integrations on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - DevOps release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/dev-ops/store-rn-devops-vulnerability-integrations.html" id="bundle:store-release-notes/enus/release-notes/store/dev-ops/store-rn-devops-vulnerability-integrations.html"><body id="store-rn-devops-vulnerability-integrations"><mai... | {
"attachments": {
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"available_languages": [
"dede",
"enus",
"frfr",
"jajp",
"kokr",
"ptbr"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-note... | # DevOps Vulnerability Integrations release notes
Version history for the DevOps Vulnerability Integrations on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 6.1.0 - August 20... | ---
title: DevOps Vulnerability Integrations release notes
description: Version history for the DevOps Vulnerability Integrations on the ServiceNow
Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - DevOps release notes
---
# DevOps Vulnerability Integrations release notes
Versio... | |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/dev-ops/store-rn-devops-workspace.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/dev-ops/store-rn-devops-workspace.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/dev-ops/store-rn-devops-workspace.html | DevOps Workspace release notes | Version history for the ITSM DevOps Workspace application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - DevOps release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/dev-ops/store-rn-devops-workspace.html" id="bundle:store-release-notes/enus/release-notes/store/dev-ops/store-rn-devops-workspace.html"><body id="store-rn-devops-workspace"><main role="main"><article role="article" class="dita" ... | {
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"enus",
"frfr",
"jajp",
"kokr",
"ptbr"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-note... | # DevOps Workspace release notes
Version history for the ITSM
DevOps Workspace application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 6.1.0 - August 2025
* New:
+ Im... | ---
title: DevOps Workspace release notes
description: Version history for the ITSM DevOps Workspace application on the ServiceNow
Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - DevOps release notes
---
# DevOps Workspace release notes
Version history for the ITSM
DevOps Work... | |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/dev-ops/store-rn-devops.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/dev-ops/store-rn-devops.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/dev-ops/store-rn-devops.html | DevOps Data Model release notes | Version history for the DevOps Data Model application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - DevOps release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/dev-ops/store-rn-devops.html" id="bundle:store-release-notes/enus/release-notes/store/dev-ops/store-rn-devops.html"><body id="store-rn-devops"><main role="main"><article role="article" class="dita" id="store-rn-devops" aria-labe... | {
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"available_languages": [
"dede",
"enus",
"frfr",
"jajp",
"kokr",
"ptbr"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-note... | # DevOps Data Model release notes
Version history for the DevOps Data Model application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 6.1.0 - August 2025
* New:
+ Impor... | ---
title: DevOps Data Model release notes
description: Version history for the DevOps Data Model application on the ServiceNow
Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - DevOps release notes
---
# DevOps Data Model release notes
Version history for the DevOps Data Model ... | |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/employee-service-management/store-rn-esm-awa-legal-service-delivery.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/employee-service-management/store-rn-esm-awa-legal-service-delivery.html | 2025-08-21 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/employee-service-management/store-rn-esm-awa-legal-service-delivery.html | Advanced Work Assignment for Legal Service Delivery release notes | Version history for the Advanced Work Assignment for Legal Service Delivery application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Employee Service Management release notes",
"ServiceNow Store - Legal Service Delivery release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/employee-service-management/store-rn-esm-awa-legal-service-delivery.html" id="bundle:store-release-notes/enus/release-notes/store/employee-service-management/store-rn-esm-awa-legal-service-delivery.html"><body id="store-rn-esm-a... | {
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"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-notes.html"
},
{
"title": "ServiceNow Store - Empl... | # Advanced Work Assignment for Legal Service Delivery release notes
Version history for the Advanced Work Assignment for Legal Service Delivery application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
##... | ---
title: Advanced Work Assignment for Legal Service Delivery release notes
description: Version history for the Advanced Work Assignment for Legal Service Delivery
application on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Employee Service Management release... | |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/employee-service-management/store-rn-esm-browser-extension-employee-center.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/employee-service-management/store-rn-esm-browser-extension-employee-center.html | 2025-08-21 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/employee-service-management/store-rn-esm-browser-extension-employee-center.html | Browser Extension for Employee Center release notes | Version history for the Browser Extension for Employee Center application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Employee Service Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/employee-service-management/store-rn-esm-browser-extension-employee-center.html" id="bundle:store-release-notes/enus/release-notes/store/employee-service-management/store-rn-esm-browser-extension-employee-center.html"><body id="... | {
"attachments": {
"all_attachments": null,
"topic_attachments": []
},
"available_languages": [
"enus"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-notes.html"
},
{
"title": "ServiceNow Store - Empl... | # Browser Extension for Employee Center release notes
Version history for the Browser Extension for Employee Center application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Versi... | ---
title: Browser Extension for Employee Center release notes
description: Version history for the Browser Extension for Employee Center application
on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Employee Service Management release notes
---
# Browser Extens... | |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/employee-service-management/store-rn-esm-critical-event-mgmt.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/employee-service-management/store-rn-esm-critical-event-mgmt.html | 2025-08-21 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/employee-service-management/store-rn-esm-critical-event-mgmt.html | Critical Event Management release notes | Version history for the Critical Event Management application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Employee Service Management release notes",
"ServiceNow Store - Health and Safety release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/employee-service-management/store-rn-esm-critical-event-mgmt.html" id="bundle:store-release-notes/enus/release-notes/store/employee-service-management/store-rn-esm-critical-event-mgmt.html"><body id="store-rn-esm-critical-event-... | {
"attachments": {
"all_attachments": null,
"topic_attachments": []
},
"available_languages": [
"enus"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-notes.html"
},
{
"title": "ServiceNow Store - Empl... | # Critical Event Management release notes
Version history for the Critical Event Management application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 1.0.3 - August 2025
... | ---
title: Critical Event Management release notes
description: Version history for the Critical Event Management application on the
ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Employee Service Management release notes
- ServiceNow Store - Health and Safety releas... | |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/employee-service-management/store-rn-esm-employee-center-msft-viva.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/employee-service-management/store-rn-esm-employee-center-msft-viva.html | 2025-04-30 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/employee-service-management/store-rn-esm-employee-center-msft-viva.html | Employee Center for Microsoft Viva Connections release notes | Version history for the on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Employee Service Management release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/employee-service-management/store-rn-esm-employee-center-msft-viva.html" id="bundle:store-release-notes/enus/release-notes/store/employee-service-management/store-rn-esm-employee-center-msft-viva.html"><body id="store-rn-esm-emp... | {
"attachments": {
"all_attachments": null,
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"available_languages": [
"dede",
"enus",
"frfr",
"jajp",
"kokr",
"ptbr"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-note... | # Employee Center for Microsoft Viva Connections release notes
Version history for the on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Version 2.0.8 - August 2025
Fixed minor bugs.... | ---
title: Employee Center for Microsoft Viva Connections release notes
description: Version history for the on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Employee Service Management release notes
---
# Employee Center for Microsoft Viva Connections release no... | |
https://www.servicenow.com/docs/en-US/bundle/store-release-notes/page/release-notes/store/employee-service-management/store-rn-esm-guided-self-service-employee-center.html | https://servicenow-be-prod.servicenow.com/api/bundle/store-release-notes/page/release-notes/store/employee-service-management/store-rn-esm-guided-self-service-employee-center.html | 2025-08-21 | daily | 0.5 | 1.xml | en-US | store-release-notes | release-notes/store/employee-service-management/store-rn-esm-guided-self-service-employee-center.html | Guided Self-Service in Employee Center release notes | Version history for the Guided Self-Service in Employee Center application on the ServiceNow Store. | [] | [
"ServiceNow Store release notes",
"ServiceNow Store - Employee Service Management release notes",
"ServiceNow Store - HR Service Delivery release notes"
] | <article class="hascomments" data-page="bundle:store-release-notes/enus/release-notes/store/employee-service-management/store-rn-esm-guided-self-service-employee-center.html" id="bundle:store-release-notes/enus/release-notes/store/employee-service-management/store-rn-esm-guided-self-service-employee-center.html"><body ... | {
"attachments": {
"all_attachments": null,
"topic_attachments": []
},
"available_languages": [
"enus"
],
"breadcrumbs": [
{
"title": "ServiceNow Store release notes",
"topic_id": "release-notes/store/sn-store-release-notes.html"
},
{
"title": "ServiceNow Store - Empl... | # Guided Self-Service in Employee Center release notes
Version history for the Guided Self-Service in Employee Center application on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
## Version history
#### Ver... | ---
title: Guided Self-Service in Employee Center release notes
description: Version history for the Guided Self-Service in Employee Center application
on the ServiceNow Store.
keywords: []
breadcrumbs:
- ServiceNow Store release notes
- ServiceNow Store - Employee Service Management release notes
- ServiceNow Store ... |
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